23532 Courses delivered On Demand

Take on a journey through the dynamic realm of aviation infrastructure with our comprehensive course. Unveil the intricate tapestry that weaves together the core concepts of airport management, a tapestry that extends far beyond the runway. Imagine immersing yourself in a world where each module serves as a gateway to understanding the pulse of passenger terminal operations, ensuring seamless journeys for those who traverse the skies. Key Features: This Aviation Infrastructure Administration and Management Course Includes: CPD Certified Developed by Specialist Lifetime Access You'll be equipped with the expertise to master optimal timing and scheduling practices, orchestrating a harmonious symphony of arrivals and departures that dance to the beat of precision. As you delve deeper, unravel the secrets of efficient freight management, where the tiniest delay can have a domino effect across the aviation landscape. Tackle challenges head-on, from the buzz of aviation noise to the intricate dance with climate influences and weather management. Picture yourself at the forefront of sustainable practices, implementing strategies that echo through the corridors of airport operations. Elevate your understanding of security measures to new heights, ensuring the safety of the skies. Navigate the expansive horizons of aviation expansion, where each decision shapes the future of this ever-evolving industry. Join us on a transformative journey, where knowledge takes flight, and your expertise becomes the guiding force behind the seamless operations of the aviation world. Course Curriculum Aviation Infrastructure Administration and Management Module 01: Exploring Airport Management Concepts Module 02: Effective Customer Service Strategies Module 03: Oversight of Passenger Terminal Operations Module 04: Elements of Airport Infrastructure Module 05: Optimal Timing and Scheduling Practices Module 06: Efficient Freight Management Module 07: Addressing Aviation Noise Challenges Module 08: Climate Influence and Weather Management Module 09: Sustainable Practices in Airport Operations Module 10: Enhancing Security Measures Module 11: Navigating Aviation Expansion Learning Outcomes: Aviation Infrastructure Administration and Management Analyse key concepts in airport management for effective administration strategies. Apply customer service techniques to enhance the passenger experience at airports. Demonstrate oversight skills in managing passenger terminal operations efficiently. Identify and evaluate elements crucial to the functioning of airport infrastructure. Implement optimal timing and scheduling practices in aviation operations. Address aviation noise challenges and mitigate their impact on airport operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aviation Infrastructure Administration and Management Airport managers seeking advanced insights into aviation infrastructure administration. Aviation professionals aiming to enhance customer service and operational efficiency skills. Individuals involved in passenger terminal operations and oversight roles. Freight management personnel interested in optimising air cargo logistics. Environmental enthusiasts keen on sustainable airport practices and climate management. Career path Aviation Infrastructure Administration and Management Airport Operations Manager Customer Service Manager in Aviation Passenger Terminal Operations Supervisor Airport Infrastructure Analyst Aviation Environmental Compliance Specialist Security Measures Coordinator in Aviation Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Middle managers are the backbone of any organisation. They are responsible for executing the vision and strategy of senior management, as well as managing the day-to-day operations and activities of their teams. However, middle managers often face a lot of pressure and stress from both above and below. They have to balance the expectations and demands of senior management, customers, and employees, while also dealing with complex problems, conflicts, and changes.    How can middle managers cope with these challenges and perform their roles effectively and efficiently? This course will provide you with the answers. You will learn how to manage middle managers in a way that enhances their productivity, creativity, and satisfaction. You will also learn how to develop your own skills and competencies as a middle manager, as well as how to groom, coach, and mentor other middle managers. By the end of this course, you will be able to manage middle managers with confidence and competence.

Register on the Workplace Performance Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Workplace Performance Management course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Workplace Performance Management course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Workplace Performance Management course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Workplace Motivation Workplace Motivation 00:16:00 Module 02: Ethical Practices & CRM Ethical Practices & CRM 00:17:00 Module 03: Workplace Management Workplace Management 00:16:00 Module 04: Workforce Development Workforce Development 00:16:00 Module 05: Use of Motivational Method to Boost Performance Use of Motivational Method to Boost Performance 00:17:00 Module 06: Strategies to Promote High Levels of Performance Strategies to Promote High Levels of Performance 00:17:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Course Overview Explore the techniques to keep your project on budget with this Cost Management Certification course. This course educates you on project budgeting methods and strategies. Project Managers are responsible for managing projects with the given budget. The value of a Project manager rises with the number of projects he can deliver within the budget. Through this valuable Cost Management Certification course, you will gain an in-depth understanding of project cost estimation, project budget determination and cost control techniques to keep a project budget under control. The comprehensive program has exceptional components that will enhance your knowledge of direct and indirect costs, cost estimates and basic estimates, and funding estimates. You will learn how to control project costs using earned value management techniques to stay on budget and deliver your project successfully.  Learning Outcomes: Familiarize with project cost estimating tools and techniques Learn how to determine project budget Be able to control project costs Learn about funding formulas Deepen your understanding of Earned Value Management techniques Learn about cost baseline and project budget Who is this course for? Anyone interested in keeping a project budget under control and delivering the maximum number of projects within the given budget can take this Cost Management Certification Course course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Cost Management Certification Course provides useful skills to control project budget and would be beneficial for any related profession or industry such as: Project Manager Cost Management Accountant Cost Consultant Unit 01: Introduction Module 01: Introduction 00:01:00 Unit 02: Theoritical Part Module 01: What is Cost Management? 00:03:00 Module 02: Direct and Indirect Costs 00:03:00 Module 03: Analogous Estimating 00:03:00 Module 04: Parametric Estimation 00:04:00 Module 05: Three-Point Estimating 00:02:00 Module 06: Reserve Analysis 00:10:00 Module 07: Cost Estimates and Basis of Estimates 00:03:00 Module 08: Cost Baseline 00:06:00 Module 09: Funding Requirements 00:04:00 Module 10: Earned Value Formulas 00:07:00 Module 11: Project Status 00:06:00 Module 12: Earned Value Example 00:08:00 Module 13: Forecasting Three Scenarios 00:16:00 Module 14: Forecasting Example 00:03:00 Module 15: To-Complete-Performance-Index TCPI 00:06:00 Module 16: Performance Reviews 00:03:00 Module 17: Recap 00:06:00 Unit 03: Project Simulation and Detailed Example Module 01: Direct and Indirect Costs 00:05:00 Module 02: Cost Estimates and Reserve Analysis 00:20:00 Module 03: Cost Baseline and Project Budget 00:03:00 Module 04: Basis of Estimate 00:02:00 Module 05: Funding Requirements 00:07:00 Module 06: Earned Value Calculation 00:15:00 Module 07: Forecasting 00:09:00 Module 08: TCPI 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Know how to manage your organisation's resources and marketplace objectives, boosting your career potential to higher levels. This Strategic Business Management Advanced Diploma course will train you in advanced strategic methodologies that will transform your business and deliver successful results. The course was compiled with the aid of industry experts and reinforces management principles that are vital to victory in any sector. You will be coached in many corporate skills such as leadership, operations management, performance recognition, marketing, decision-making, research and development, and cost-efficiency. It provides the perfect package for anyone that genuinely wants to excel in business. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Strategic Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Strategic Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 46 lectures • 00:45:00 total length •Designing Your Organisational Structure: 00:30:00 •Introduction to Operations Management: 00:15:00 •Understanding Financial Terms: 00:30:00 •Getting the Right People in Place: 00:15:00 •Getting Your Product Together: 00:15:00 •Building a Corporate Brand: 00:30:00 •Marketing Your Product: 01:00:00 •Selling Your Product: 00:15:00 •Planning for the Future: 00:15:00 •Goal Setting: 00:30:00 •Succession Planning 101: 00:15:00 •Managing Your Money: 00:15:00 •Ethics: 00:15:00 •Building a Strong Customer Care Team: 00:15:00 •Training Employees for Success: 00:15:00 •Leadership Essentials: 00:15:00 •Business Planning Basics: 01:00:00 •Market Evaluation: 01:00:00 •Analyze Competition: 02:00:00 •Determine A Marketing Strategy: 01:00:00 •Decide What Extras You May Need Like Staff etc: 00:30:00 •The Dangers In Not Making A Business Plan: 00:15:00 •Wrapping Up: 00:15:00 •Introduction: 00:15:00 •The Purple Cow: 00:30:00 •Try to be an Exceptionist: 00:30:00 •Make Yourself Well Recognised Before Your Customers: 00:15:00 •Wow Your Customers: 00:30:00 •Develop a Personal Style: 00:30:00 •Use Creative Imageries to Catch the Attention: 00:30:00 •Be a Traditionalist, Not a Fad Chaser: 00:15:00 •Bringing Out the Purple Cow in Your Business: 00:30:00 •Conclusion: 00:15:00 •What is Business Administration?: 00:30:00 •Business and Organisations: 00:15:00 •Management of Business: 00:30:00 •Business Organization Perspectives: 00:30:00 •Introduction: 01:00:00 •Decision Making: 00:30:00 •Approaches to Leadership: 00:30:00 •How to Build Trust and Confidence: 01:00:00 •A Manager's Pitfalls: 01:00:00 •How to Build Team Spirit: 01:00:00 •Dealing with Problem Employees: 01:00:00 •Using Your Emotional Intelligence: 01:00:00 •Conclusion to Management: 00:15:00

Register on the Site Management Safety Training Scheme (SMSTS) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Site Management Safety Training Scheme (SMSTS) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Site Management Safety Training Scheme (SMSTS) Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Site Management Safety Training Scheme (SMSTS), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Site Management Safety Training Module 01: Health and Safety at Work Health and Safety at Work 00:20:00 Module 02: Site Set-Up Site Set-Up 00:32:00 Module 03: Construction Design and Management (CDM) Regulations Construction Design and Management (CDM) Regulations 00:15:00 Module 04: Risk Identification, Assessment and Management Risk Identification, Assessment and Management 00:29:00 Module 05: Behavioural Safety Behavioural Safety 00:20:00 Module 06: Management of Occupational Health Management of Occupational Health 00:32:00 Module 07: Electricity Electricity 00:29:00 Module 08: Working at Height Working at Height 00:27:00 Module 09: Scaffolding Scaffolding 00:19:00 Module 10: Excavations and Confined Space Excavations and Confined Space 00:32:00 Module 11: Demolition Demolition 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description Demolition Management Diploma Introducing the Demolition Management Diploma, a comprehensive online course tailored for those eager to establish a strong foothold in the dynamic and rapidly evolving field of demolition management. This unique course promises an unparalleled online learning experience, focusing on imparting vital knowledge and practical skills in demolition management. From understanding the very foundations of demolition management to exploring the futuristic aspects of the sector, the Demolition Management Diploma offers a vast expanse of content to ensure students are equipped with the best in the industry. Commence your journey by grasping the essential concepts presented in the 'Foundations of Demolition Management'. This module is designed to lay down the basics, setting the pace for the deeper topics to follow. Next, learners are introduced to the intricate world of 'Planning and Strategy in Demolition'. As every successful demolition project hinges on effective planning and strategic execution, this segment ensures that the participants understand the importance of meticulous preparation and execution. Delving into the mechanics, the course encompasses a detailed exploration of 'Tools, Machinery, and Equipment'. This is crucial for anyone aspiring to manage demolition projects, ensuring they are familiar with the latest equipment and understand their optimal uses. Safety cannot be stressed enough in demolition projects. Therefore, the Demolition Management Diploma incorporates a module on 'Safety Protocols and Best Practices'. It not only covers the standard safety measures but also touches upon the best practices adopted globally. Environmental sustainability is paramount. With the 'Environmental Considerations in Demolition' module, students will be well-informed about the environmental impact of demolition activities and how to ensure these activities are in harmony with our surroundings. The 'Technical Aspects of Demolition' further adds depth to the course, allowing participants to understand the intricacies and technicalities involved in various demolition methods and processes. No demolition project can be successful without understanding its 'Financial and Economic Aspects'. This segment of the course delves deep into the economics, ensuring that future managers can effectively budget, finance, and ensure the profitability of their projects. 'Stakeholder Management and Communication' is another feather in the cap of this diploma. In a field where communication is vital, this module prepares students to effectively manage stakeholders and ensure smooth communication channels at all levels. Training is a continuous process. The 'Training and Skill Development in Demolition' module emphasises the importance of continuous learning, skill development, and training necessary to stay updated in this ever-evolving field. Lastly, the course provides a glimpse into what the future holds with 'The Future of Demolition Management'. This module not only discusses the emerging trends but also prepares students to be future-ready, adaptable, and ahead of the curve. To summarise, the Demolition Management Diploma is not just another online course. It is a meticulously crafted journey for ambitious individuals to thrive in the field of demolition management. The diploma promises not only theoretical knowledge but also practical insights, ensuring that its graduates are well-prepared to take on the challenges of the real world. Join today and embark on a rewarding journey in demolition management. What you will learn 1:Foundations of Demolition Management 2:Planning and Strategy in Demolition 3:Tools, Machinery, and Equipment 4:Safety Protocols and Best Practices 5:Environmental Considerations in Demolition 6:Technical Aspects of Demolition 7:Financial and Economic Aspects 8:Stakeholder Management and Communication 9:Training and Skill Development in Demolition 10:The Future of Demolition Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Overview This comprehensive course on Legionella Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Legionella Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Legionella Management. It is available to all students, of all academic backgrounds. Requirements Our Legionella Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 5 lectures • 01:00:00 total length •What is Legionella.: 00:10:00 •Legal Responsibilities.: 00:10:00 •Hazardous Environments.: 00:10:00 •Legionella Risk Assessment.: 00:15:00 •Controlling The Risks.: 00:15:00

Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed. Course Highlights Workplace Management Course: Civility Maintain is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Workplace Management Course: Civility Maintain into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Workplace Management Course: Civility Maintain Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Workplace Management Course: Civility Maintain is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Workplace Management Course: Civility Maintain is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Final Exam

Objective setting is the foundation of all good management. Without objectives, you will never be able to focus on achievement, nor manage the various aspects of your work and working relationships. This course covers your ability to think through and define the results you and your team wish to achieve in the future, taking you through an eight-step process, which is constantly subject to change and review.