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23530 Courses delivered On Demand

Credit Risk Management Training

By Compliance Central

Are you looking to enhance your Credit Risk Management skills? If yes, then you have come to the right place. Our comprehensive course on Credit Risk Management will assist you in producing the best possible outcome by mastering the Credit Risk Management skills. The Credit Risk Management course is for those who want to be successful. In the Credit Risk Management course, you will learn the essential knowledge needed to become well versed in Credit Risk Management. Our Credit Risk Management course starts with the basics of Credit Risk Management and gradually progresses towards advanced topics. Therefore, each lesson of this Credit Risk Management course is intuitive and easy to understand. Why would you choose the Credit Risk Management course from Compliance Central: Lifetime access to Credit Risk Management course materials Full tutor support is available from Monday to Friday with the Credit Risk Management course Learn Credit Risk Management skills at your own pace from the comfort of your home Gain a complete understanding of Credit Risk Management course Accessible, informative Credit Risk Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Credit Risk Management Study Credit Risk Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Credit Risk Management Course Credit Risk Management Curriculum Breakdown of the Credit Risk Management Course Section 01: Introduction Section 02: Profitability Section 03: Return Ratio Section 04: Liqudity Ratio Section 05: Operational Analysis Section 06: Detecting Manipulation CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Credit Risk Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Credit Risk Management. It is also great for professionals who are already working in Credit Risk Management and want to get promoted at work. Requirements To enrol in this Credit Risk Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Credit Risk Management course will enhance your knowledge and improve your confidence. Credit Risk Analyst: £30,000 to £60,000 per year Risk Manager: £45,000 to £85,000 per year Credit Risk Officer: £35,000 to £70,000 per year Financial Risk Analyst: £40,000 to £75,000 per year Credit Risk Consultant: £50,000 to £90,000 per year Risk Control Officer: £35,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Credit Risk Management Training
Delivered Online On Demand3 hours
£12

Construction and Property Management

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Construction and Property Management mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Construction and Property Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Construction and Property Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Construction and Property Management Bundle consists of the following premium courses: Course 01: Construction Industry Scheme (CIS) Course 02: Property Development Diploma Course 03: Property Management Training Course 04: Real Estate Investor Level 3 Course 05: Public Housing Management Course 06: Construction Management - Level 5 Diploma Course 07: Building Surveyor Course 08: Customer Service Course 09: Document Control and Management Course 10: Fundraising Course 11: Contract Management Training UK Course 12: Property Business Training - Level 5 Course 13: Leadership & Management Course 14: Leadership Styles Course 15: Self Confidence & Self Esteem Training Course 16: UK Land Management Complete Training Course 17: Public Speaking Skills - CPD Accredited Course 18: Property Law Course 19: Contracts Law UK Course 20: Decision Making in High Stress Course 21: Environmental Law & Impact Assessment Course 22: Working at Height Course 23: Effective Communication Skills for Technical People Course 24: Residential Property Sales Course 25: Land Surveyor Course 26: Cost Estimation for Multiplex Building with Xactimate Course 27: Time Management Training Course 28: Critical Thinking & Problem Solving Course 29: Creative Thinking and Innovation Course 30: First Aid at Work Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Construction and Property Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Construction and Property Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction and Property Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Construction and Property Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Industry Scheme) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Construction and Property Management
Delivered Online On Demand
£250

Financial Engineering & Risk Management

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Financial Engineering & Risk Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Financial Engineering & Risk Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Financial Engineering & Risk Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Financial Engineering & Risk Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: Financial Analysis Course 2: Financial Management Course 3: Finance Principles Course 4: Develop Your Career in Finance: Blue Ocean Strategy Course 5: Improve your Financial Intelligence Course 6: Corporate Finance: Working Capital Management Course 7: Raising Money & Valuations Course 8: Corporate Finance: Profitability in a Financial Downturn Course 9: Financial Ratio Analysis for Business Decisions Course 10: Banking and Finance Accounting Statements Financial Analysis Course 11 : Fundamentals of Zero Based Budgeting Course 12: Dealing With Uncertainity: Make Budgets and Forecasts Course 13: Making Budget & Forecast Course 14: Financial Statements Fraud Detection Training Course 15: Presenting Financial Information Course 16: Anti-Money Laundering (AML) Training Course 17: Cost Control & Project Scheduling Course 18: Commercial Law Course 19: Day Trade Stocks with Price Action and Tape Reading Strategy Course 20: Stock Trading Analysis with Volume Trading Course 21: UK Tax Accounting Course 22: Changes in Accounting: Latest Trends Encountered by CFOs in 2022 Course 23: Accounting Basics Course 24: Know Your Customer (KYC) Course 25: Quickbooks Online Course 26: Sage 50 Accounts Course 27: Xero Accounting and Bookkeeping Online Course 28: Excel Pivot Tables for Data Reporting Course 29: Dynamic Excel Gantt Chart and Timelines Course 30: Excel Vlookup, Xlookup, Match and Index 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1:Career Development Plan Fundamentals Course 2:CV Writing and Job Searching Course 3:Interview Skills: Ace the Interview Learning Outcome This tailor-made Financial Engineering & Risk Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Financial Engineering & Risk Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Financial Engineering & Risk Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Financial Engineering & Risk Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Financial Engineering & Risk Management
Delivered Online On Demand7 days
£279

Property Management Training

By Imperial Academy

Free Level 3 QLS Endorsed Certificate | CPD Accredited | 120 CPD Points | Advanced Learning Materials | Lifetime Access

Property Management Training
Delivered Online On Demand
£100

Leadership & Management Training

4.7(160)

By Janets

Register on the Leadership & Management Training today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Leadership & Management Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction Prof. Paul Course Intro 00:03:00 Leadership & Management PROMO 00:03:00 Module 02: Leadership Training Leadership Skills Training 00:32:00 Leadership Tips & Strategies Part 1 00:11:00 Leadership Tips & Strategies Part 2 00:11:00 Module 03: Management Training Management Skills Training 00:39:00 Management Stats & Begining Concepts 00:10:00 Management Tips & Strategies Part 1 00:11:00 Management Tips & Strategies Part 2 00:09:00 Management Tips & Strategies Part 3 00:09:00 Module 04: Culture Training Creating A Great Culture 00:37:00 Module 05: Teamwork Training Teamwork - Create High-Performance Teams 00:09:00 Teamwork Tips & Strategies Part 1 00:09:00 Teamwork Tips & Strategies Part 2 00:09:00 Teamwork Tips & Strategies Part 3 00:09:00 Module 06: Business Culture Training Job Culture Stats & Beginning Concepts 00:09:00 Business Culture Tips & Strategies Part 1 00:09:00 Business Culture Tips & Strategies Part 2 00:10:00 Business Culture Tips & Strategies Part 3 00:09:00 Assignment Assignment - Leadership & Management Training 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Leadership & Management Training
Delivered Online On Demand3 weeks
£25

Managing Professional (MP) Transition - CPD Accredited

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Managing Professional (MP) Transition Mega Bundle** Managing Professional (MP) Transition Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Managing Professional (MP) Transition package online with Studyhub through our online learning platform. The Managing Professional (MP) Transition bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Managing Professional (MP) Transition course provides complete 360-degree training on Managing Professional (MP) Transition. You'll get not one, not two, not three, but twenty-five Managing Professional (MP) Transition courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Managing Professional (MP) Transition courses are yours for as long as you want them once you enrol in this course This Managing Professional (MP) Transition Bundle consists the following career oriented courses: Course 01: Essentials of Becoming a Manager and Managing Teams Course 02: Leadership and Management Essential Skill Course 03: Strategic Planning and Analysis for Marketing Course 04: Diploma in Sales and Strategic Marketing Certificate Course 05: Corporate Relationship Goals for Success Course 06: Financial Modelling Course 07: Business Management Course 08: Operations and Time Management Course 09: Project Management Course 10: Corporate Risk And Crisis Management Course 11: Six Sigma Green Belt Diploma Course 12: Six Sigma Black Belt - Advance Diploma Course 13: Agile Project Management Diploma Course 14: Lean Leadership, Culture and Management - Online Diploma Course 15: Team Management Course 16: Quality Management and Strategic Training - ISO 9001 Course 17: Change Management Course 18: Stakeholder Management Course 19: Governance and Risk Management: Navigating Corporate Strategies Course 20: Understanding Retail and Operations Management Strategies Course 21: Organizational Behaviour, HR and Leadership Course 22: Business Strategy Planning Course 23: Performance Management Course 24: Conflict Resolution Course 25: Decision Making and Critical Thinking Online Course The Managing Professional (MP) Transition course has been prepared by focusing largely on Managing Professional (MP) Transition career readiness. It has been designed by our Managing Professional (MP) Transition specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Managing Professional (MP) Transition Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Professional (MP) Transition bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Managing Professional (MP) Transition Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Professional (MP) Transition Elementary modules, allowing our students to grasp each lesson quickly. The Managing Professional (MP) Transition course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Managing Professional (MP) Transition bundle, you really hit the jackpot. Here's what you get: Step by step Managing Professional (MP) Transition lessons One to one assistance from Managing Professional (MP) Transition Professionals if you need it Innovative exams to test your knowledge after the Managing Professional (MP) Transition Course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Managing Professional (MP) Transition courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Managing Professional (MP) Transition certificate and transcript on the next working day Easily learn the Managing Professional (MP) Transition skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing Professional (MP) Transition training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Professional (MP) Transition Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Managing Professional (MP) Transition course, all you need is - A smart device A secure internet connection And a keen interest in Managing Professional (MP) Transition Career path You will be able to kickstart your Managing Professional (MP) Transition career because this course includes various courses as a bonus. This Managing Professional (MP) Transition is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Professional (MP) Transition career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Managing Professional (MP) Transition - CPD Accredited
Delivered Online On Demand6 days
£279

Catering Management

4.5(3)

By Studyhub UK

Embark on a gastronomic adventure with our Catering Management course, where each module is a delectable chapter in the art of culinary mastery. In Module 01, we unveil the vast landscape of the catering business, providing you with insights into the nuances that transform a simple meal into a culinary experience. As you progress to Module 02, delve into the legal tapestry of food safety and hygiene, understanding the laws that weave together the fabric of a responsible catering enterprise. Module 03 and Module 04 are a symphony of knowledge, orchestrating the principles of food safety and hygiene in the catering realm. Brace yourself for Module 05, where the stage is set for mastering the intricate dance of managing food and beverage operations. The grand finale, Module 06, unveils the secrets of effective marketing and human resource management, ensuring your catering venture stands out in the bustling culinary landscape. Learning Outcomes Grasp the fundamentals of the catering business, from conceptualization to execution. Navigate the intricate web of laws and legislations governing food safety and hygiene. Master the principles of maintaining food safety and hygiene in a catering environment. Acquire the skills to efficiently manage food and beverage operations. Unleash the power of effective marketing and human resource strategies in the catering industry. Why choose this Catering Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Catering Management course for? Aspiring caterers eager to turn their passion for food into a thriving business. Individuals aiming to understand the legal framework of food safety and hygiene in catering. Professionals in the food industry seeking to enhance their management skills. Entrepreneurs venturing into the catering business for the first time. Culinary enthusiasts interested in the art and science behind successful catering ventures. Career path Catering Manager: £25,000 - £40,000 Event Catering Director: £30,000 - £50,000 Food and Beverage Manager: £25,000 - £45,000 Restaurant Manager: £20,000 - £35,000 Hospitality Marketing Specialist: £25,000 - £40,000 Human Resource Coordinator (Hospitality): £20,000 - £35,000 Prerequisites This Catering Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Catering Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: An Overview of Catering Business An Overview of Catering Business 00:17:00 Module 02: Laws and Legislations Regarding food Safety and Hygiene Laws and Legislations Regarding food Safety and Hygiene 00:18:00 Module 03: Food Safety and Hygiene Food Safety and Hygiene 00:18:00 Module 04: Food Safety in Catering Food Safety in Catering 00:24:00 Module 05: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:22:00 Module 06: Marketing and Human Resource Marketing and Human Resource 00:18:00 Assignment Assignment - Catering Management 00:00:00

Catering Management
Delivered Online On Demand1 hour 57 minutes
£10.99

Customer Service and Relation Management Diploma

4.3(43)

By John Academy

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Relation Management Diploma
Delivered Online On Demand48 hours
£22

The Complete Money Management Course

4.3(43)

By John Academy

Learn how to become financially stable or help someone become one in this very comprehensive course! Description: To be able to discipline yourself with your finances, you have to understand the cause on why you are spending too much or why spend carelessly. This course will be providing the guidelines in money management. You will learn how to start to care about your finances and know the perspective of professionals and advisers on how they discipline themselves with their finances. You will also be able to teach children how to manage their money as early as possible for them to get used to money management. Who is the course for? Businessmen or professionals who are in the financial industry. People who have an interest in managing their finances. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Complete Money Management course is a useful qualification to possess, and would be beneficial for: Accounting Officer Analyst Businessmen Financial Advisers Financial Consultant Financial Manager. The Complete Money Management Course Beginning Early to Do Better - The Lemonade Way 00:30:00 How To Teach Kids to Manage Money 00:30:00 Money Management Tips For Teenagers 00:30:00 Money Management Tips for Families 00:15:00 How To Manage Money for Home Business Ventures 00:15:00 Ways To Motivate Yourself when the Chips are Down 00:30:00 Protecting Yourself from Illegal Money Management Schemes 00:30:00 Where Should You Invest Money 00:30:00 Money Management Strategies 00:30:00 The Future Of Money Management 00:15:00 Mock Exam Mock Exam - The Complete Money Management Course 00:20:00 Final Exam Final Exam - The Complete Money Management Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Complete Money Management Course
Delivered Online On Demand4 hours 55 minutes
£18

Line Management

4.7(160)

By Janets

Register on the Line Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Line Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Line Management Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Line Management, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Line Management Introduction to Line Management 00:19:00 Module 02: Coaching and Mentoring Coaching and Mentoring 00:23:00 Module 03: Supervising, Motivating and Counselling Supervising, Motivating and Counselling 00:21:00 Module 04: Talent Management Talent Management 00:19:00 Module 05: Effective Communication Skills Effective Communication Skills 00:20:00 Module 06: Performance Appraisal Management Performance Appraisal Management 00:20:00 Module 07: Stress Management Stress Management 00:19:00 Module 08: Prioritising and Time Management Prioritising and Time Management 00:20:00 Module 09: Employee Relations Employee Relations 00:19:00 Module 10: Handling Conflict Handling Conflict 00:21:00 Module 11: Employment Law for Line Managers Employment Law for Line Managers 00:21:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Line Management
Delivered Online On Demand3 hours 42 minutes
£25