Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Interview SuccessCourse will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Interview Success Course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Interview Success course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Interview Success Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Job Interview Success Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Interview Success Bundle Course Course 01: Job Interview Success Course Course 02: Communication Skills Course Course 03: Level 4 Time Management Course ***Other Benefits of Job Interview Success Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Job Interview Success Course] Course Curriculum of Job Interview Success Course Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Job Interview Success Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Job Interview Success Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Job Interview Success course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Interview Success course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Level 2 Interview Skillscourse will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Level 2 Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Level 2 Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Level 2 Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Interview Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Interview Skills Bundle Course Course 01: Level 2 Interview Skills Course 02: Workplace Stress Management Course 03: Dealing With Difficult People ***Other Benefits of Level 2 Interview Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Interview Skills course] Course Curriculum of Level 2 Interview Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Level 2 Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Level 2 Interview Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Enterprise Agility Starts With Healthy Teams: How Healthy is YOUR Agile Team? Enterprise Agility Starts with Healthy Teams; How Healthy are YOUR Agile Teams? Have you been adopting Agile methods across several teams but wondering if there is a consistent way to measure their health and progress? What does it even mean to be a "healthy" Agile team? Take a deeper dive with our dynamic Agile Expert, Sally Elatta, as she walks you through the top 5 metrics you need to be looking at to measure the health and performance of your Agile teams and how you can create a continuous growth process where teams, programs and portfolios are getting better quarter after quarter. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
This comprehensive course equips you with the skills and knowledge needed to excel in the dynamic field of recruitment. Covering key aspects such as recruitment legislation, client acquisition, candidate management, and effective interviewing techniques, this program provides a comprehensive understanding of the recruitment process. Learn to navigate the challenges and opportunities of the recruitment industry and develop strategies for successful client engagement. Learning Outcomes: Recognize the significance and implications of recruitment in various industries. Understand the structure and functioning of the recruitment industry. Familiarize yourself with UK recruitment legislation to ensure compliance. Master sales and selling techniques specific to the recruitment sector. Gain expertise in the end-to-end recruitment process, from candidate attraction to client acquisition. Apply key performance indicators to measure success in the recruitment field. Develop effective candidate management and interview processes. Formulate strategies for client acquisition, strategy, and management. Why buy this Recruitment Advisor? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Recruitment Advisor you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Recruitment Advisor course is ideal for Aspiring recruitment professionals looking to enter the industry. Current recruiters seeking to enhance their skills and knowledge. HR professionals interested in understanding recruitment processes. Individuals considering starting their own recruiting service. Prerequisites This Recruitment Advisor was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Recruitment Consultant - Average Salary: £20,000 - £40,000 per year. Senior Recruitment Consultant - Average Salary: £25,000 - £50,000 per year. Recruitment Manager - Average Salary: £30,000 - £60,000 per year. Talent Acquisition Specialist - Average Salary: £25,000 - £45,000 per year. HR Manager - Average Salary: £35,000 - £60,000 per year. Course Curriculum Recruitment Advisor Module 01 - Introduction to Recruitment: Importance and Implications 00:17:00 Module 02 - An Overview of the Recruitment Industry 00:26:00 Module 03 - The UK Recruitment Legislation 00:19:00 Module 04 - Sales and Selling in the Recruitment Industry 00:11:00 Module 05 - The Recruitment Process 00:47:00 Module 06 - Key Performance Indicators for the Recruitment Industry 00:25:00 Module 07 - Candidate Attraction for Recruitment 00:35:00 Module 08 - Candidate Management 00:22:00 Module 09 - Candidate Interview Processes 00:24:00 Module 10 - Client Acquisition 00:36:00 Module 11 - Client Strategy in the Recruitment Sector 00:25:00 Module 12 - Client Management 00:27:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service 00:23:00 Mock Exam Mock Exam - Recruitment 00:20:00 Final Exam Final Exam - Recruitment 00:20:00 Assignment Assignment - Recruitment Advisor 00:00:00
Embark on a comprehensive journey into the realm of sports coaching with the Sports Coaching course. Covering topics such as coaching principles, psychology, physical fitness, and coaching strategies for various sports, participants will gain a well-rounded understanding of coaching techniques, responsibilities, and considerations to foster athlete development and success. Learning Outcomes: Grasp the foundational concepts and significance of sports coaching. Understand the essential skills and responsibilities of effective sports coaches. Apply coaching principles to create structured and effective coaching sessions. Explore the psychology of sports coaching and its impact on athlete performance. Develop strategies for improving athletes' physical fitness and conditioning. Learn coaching techniques and tactics for popular sports like football and cricket. Address issues of drugs in sports and implement prevention strategies. Recognize the importance of nutrition and injury prevention in athlete training. Why buy this Sports Coaching? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sports Coaching you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sports Coaching course is ideal for Aspiring sports coaches and trainers looking to build a strong foundation in coaching techniques. Educators, physical education teachers, and parents interested in coaching youth sports. Sports enthusiasts seeking to enhance their knowledge of coaching methodologies. Current coaches looking to refine their coaching strategies and expand their expertise. Prerequisites This Sports Coaching was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Entry-Level Sports Coach: £20,000 - £30,000 Assistant Coach: £25,000 - £35,000 Head Coach: £30,000 - £50,000 Performance Coach: £40,000 - £60,000 Elite Coach (National/Professional Teams): £50,000 - £100,000. Course Curriculum Sports Coaching Module 01: Introduction to Sports Coaching 00:12:00 Module 02: Skills and Responsibilities of Sports Coaches 00:15:00 Module 03: Principles of Coaching 00:20:00 Module 04: The Psychology of Sports Coaching - Part 1 00:25:00 Module 05: The Psychology of Sports Coaching - Part 2 00:20:00 Module 06: Physical Fitness for Athletes - Part 1 00:20:00 Module 07: Physical Fitness for Athletes - Part 2 00:20:00 Module 08: Coaching Football - Techniques 00:30:00 Module 09: Coaching Football - Tactics 00:15:00 Module 10: Coaching Strategies in Cricket 00:25:00 Module 11: Notes for Coaches in Cricket 00:25:00 Module 12: Coaching for Other Popular Sports 00:35:00 Module 13: Battling Drugs 00:20:00 Module 14: Nutrition Concerns for Athletes 00:20:00 Module 15: Sports Injury Prevention and Rehabilitation 00:15:00 Mock Exam Mock Exam- Sports Coaching 00:20:00 Final Exam Final Exam- Sports Coaching 00:20:00
Our SEO and Digital Marketing Diploma course is a thorough course that seeks to give students the abilities and information required to excel in the digital marketing field. The course covers a wide range of topics, including paid advertising and social media marketing as well as the core SEO fundamentals. The training will cover topics including user experience, web analytics, keyword research and content planning, and more. The curriculum is primarily made for people who wish to work in digital marketing as well as business owners and entrepreneurs who want to expand their online presence and reach. Participants will obtain a thorough awareness of the digital marketing landscape and acquire the skills necessary to succeed in this quickly changing industry through a combination of lectures, assignments, and assessments. Enrol today! Learning Outcomes Recognize the fundamentals of SEO, such as technical SEO and on-page, off-page, and other optimisation techniques To raise the rating and organic traffic of your website, conduct keyword research and create a content strategy Learn everything there is to know about the different aspects of digital marketing, such as paid advertising, email marketing, and social media Establish a budget, identify your target audience, and create an effective digital marketing campaign Learn web analytics techniques to monitor and evaluate website performance and visitor behaviour. Develop a solid grasp of user experience and conversion optimisation, including website design Recognize the significance of reputation management and branding in digital marketing. Learn the information and skills necessary to successfully communicate digital marketing plans and results to customers or stakeholders Gain the capacity to adjust to changes in the world of digital marketing and keep abreast with best practices in the sector Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the SEO and Digital Marketing Diploma course, you will be required to take an online final test, which must be passed to successfully complete the course. The test will be automatically marked and provide immediate feedback on your performance. This will give you a clear indication of your level of understanding of the course material and help you identify areas where you may need additional support or further study. The final test is designed to ensure that you have achieved the course learning outcomes and are well-prepared to apply your newly acquired skills in the real world. Career path Here is a potential career path for SEO and Digital Marketing Diploma course in the UK with the annual salary range: Digital Marketing Assistant - £18,000 to £25,000 Social Media Manager - £20,000 to £40,000 SEO Specialist - £25,000 to £40,000 PPC Manager - £30,000 to £50,000 Digital Marketing Manager - £35,000 to £60,000 Head of Digital Marketing - £50,000 to £100,000+
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Employee training is essential for any business looking to optimise its workforce and stay competitive in a fast-evolving marketplace. The Guidelines for Employee Training Course provides a clear and practical framework for designing, implementing, and managing training programmes that deliver results. This course covers key strategies for creating effective training plans, understanding employee learning needs, and evaluating the success of training efforts. Designed for managers and HR professionals, this course offers practical advice on how to ensure employees get the most from their training, helping businesses achieve their goals with a well-trained, motivated team. This course is perfect for those seeking to streamline their employee training process, making it more effective and impactful. By focusing on key areas such as identifying training needs, setting objectives, and tracking progress, participants will gain valuable insights into how to maximise the return on investment in training. You’ll learn how to develop a supportive training culture within your organisation, ensuring that your employees have the tools and knowledge they need to succeed, all while keeping the process simple, efficient, and engaging. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Employee Training Responsibilities Module 02 : Coaching and Mentoring Skills for Managers Module 03 : Embracing Change in the Workplace Module 04 : Preventing Harassment and Promoting a Respectful Workplace Module 05 : Effective Performance Appraisals and Feedback Module 06 : Effective Communication Strategies Module 07: A Conflict Resolution Process Module 09 : Time Management for Managers Learning Outcomes: Enhance leadership abilities and inspire teams. Navigate workplace change with confidence. Foster a respectful, inclusive work environment. Conduct effective performance appraisals and provide constructive feedback. Master communication strategies for better workplace relationships. Develop conflict resolution skills and optimise time management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and supervisors HR professionals Team leaders Employees aspiring to leadership roles Small business owners Those seeking personal development in the workplace Career path HR Manager Team Leader Change Management Consultant Communication Specialist Workplace Mediator Project Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
This Production Operative course is designed for Inventory Controllers, Operations Managers, Quality Controllers, Inventory Planners, Quality Managers, Logistics Coordinators, Warehouse Operatives, Warehous Administrators, Warehouse Staff, Maintenance Managers and Maintenance Supervisors. In this course, you will explore operations management, classifications of operations, project management, business development, the groundwork for developing a business, process management, the evolution of business process management, supply chain management and purchasing and procurement management. We will also ensure you increase your personal development skills as we will take you through communication skills, time management, conflict management, stress management, and various negotiation techniques. Apart from these, you will also learn planning and forecasting operations, manufacturing, service and delivery operations, risk management, quality management, components of performance management and benefits of talent management. Lastly, you will gain business writing skills, be aware of the structure of various official documents and different types of business environments along with the importance of maintaining a good business environment. Learning Outcomes By the end of the course, learners will be able to: Learn about operations management, supply chain management and quality management Find out how to successfully make an effective plan for business development Gain communication skills and learn negotiation techniques, stress management and time management Familiarise themselves with the role of warehouse along with types of warehouse Know the common warehouse hazard and how to maintain health and safety in warehouses Learn about quality control and understand customer needs and expectations Get familiar with different types of inventory and how to maintain inventory accuracy Display knowledge on manual handling, its laws and how to conduct it safely Operations Management - Advanced Diploma Operations Management - Advanced Diploma teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Warehouse Operative Warehouse Operative teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Warehouse Safety Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Quality Assurance (QA) Management Quality Assurance (QA) Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Inventory Management Inventory Management Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Introduction to Manual Handling Are you working in an industrial complex? Or perhaps in a construction yard? Or in a retail shop? Or in a techie office space? If the answer to any of these is yes, then remember that lifting, carrying, pushing, pulling - the manual handling activities we do every day without thinking-are among the greatest causes of injury in the workplace. Despite rapid advances in mechanisation, every job situation involves Manual Handling of items. You'll be surprised to know that more than 20 per cent of injuries in a week are caused by improper manual handling. Supply Chain Management Supply Chain Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement to showcase your achievement in professional life. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum of Operations Management - Advanced Diploma The detailed curriculum outline of our Operations Management - Advanced Diploma course is as follows: Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Curriculum of Warehouse Operative The detailed curriculum outline of our Warehouse Operative course is as follows: Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Course Curriculum of Quality Assurance (QA) Management The detailed curriculum outline of our Quality Assurance (QA) Management course is as follows: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course Curriculum of Inventory Management The detailed curriculum outline of our Inventory Management course is as follows: Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Course Curriculum of Introduction to Manual Handling The detailed curriculum outline of our Introduction to Manual Handling course is as follows: Introduction to Manual Handling Introduction to Manual Handling Manual Handling: Introduction, Legislation and Guidance Course Curriculum of Supply Chain Management The detailed curriculum outline of our Supply Chain Management course is as follows: Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Accreditation All of our courses, including this Production Operative course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Production Operative course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Production Operative course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.