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4924 Courses delivered On Demand

Service : Customer Service

By Training Tale

*** Service: Customer Service*** Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Learning Outcomes After completing this Service: Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. Why Choose Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Service : Customer Service Bundle Course*** Course 01: Level 2 Customer Service Course 02: Anger Management Course 03: Communication Skills Course Course Curriculum *** Service: Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers Assessment Method After completing each module of the Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Service: Customer Service course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? *** Service: Customer Service*** This Service: Customer Service course is ideal for anyone looking for a rewarding job in customer service. Requirements There are no specific requirements for this Customer Service course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Service : Customer Service
Delivered Online On Demand18 hours
£12

Dangers of Sleep Deprivation

By OnlineCoursesLearning.com

Risks of Sleep Deprivation Certification Lack of sleep is a difficult issue looked by a great many individuals across the globe. The measurements in the UK alone are overwhelming, with near 70% of inhabitants detailing managing occurrences of intense or ongoing lack of sleep at any rate once in their lives. Lack of sleep is more than essentially awakening tired - it is a condition where you don't get sufficient rest to work well. It can prompt genuine wellbeing dangers and intricacies. This course furnishes you with far reaching data about lack of sleep. It starts by discussing the significance of rest and characterizing lack of sleep in its intense and constant stages. It at that point proceeds onward to cover the different causes and hazard factors related with lack of sleep. The side effects of lack of sleep are additionally canvassed in detail. At last, the course discusses deterrent estimates you can take to lessen the danger of lack of sleep happening to you. Treatment techniques are shrouded in a similar module. You Will Learn:- Why all individuals need to get at any rate seven hours of rest each night The clinical meaning of lack of sleep taking all things together its stages The reasons why individuals feel sleepless The psychological, passionate and actual manifestations of lack of sleep Tips on the most proficient method to forestall lack of sleep from occurring for those in high-hazard gatherings Tips on the best way to treat both intense and persistent lack of sleep Advantages of Taking This Course Perceiving the indications of lack of sleep in yourself as well as other people Understanding what lack of sleep is, the way it happens and the contrasts among intense and persistent hardship Finding out about the causes and hazard factors related with lack of sleep in the two its intense and persistent stages Acquiring information about the different indications and problems brought about by lack of sleep Figuring out how to forestall and treat this condition

Dangers of Sleep Deprivation
Delivered Online On Demand
£50

Working With Aggressive People

By OnlineCoursesLearning.com

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

Working With Aggressive People
Delivered Online On Demand
£50

Practical Leadership Skills

By OnlineCoursesLearning.com

Commonsense Leadership Skills Certification The achievement of your organization relies altogether upon your capacity to lead a group. Without successful administration, organizations before long fall flat. It is imperative to be there, to manage your staff, to give guidance and to settle on significant business choices with next to no notification. The individuals who can't become familiar with the abilities that they need to successfully lead, may end up rapidly out of a task. Indeed, even in a most ideal situation, being an incapable pioneer can cause a ton of stress and despondency. Fortunately, administration is certainly not an inborn quality. The abilities that you need for successful initiative are not difficult to secure, as long as you are anxious to invest the energy and exertion. This course expounds on the down to earth abilities that you need for compelling administration. It starts by jumping into the overall styles of initiative, giving you the apparatuses that you need to recognize your own style and make changes in like manner. Then, we examine the best procedures that you can use to persuade your staff. Assignment and training procedures are covered straightaway, guaranteeing that every one of the abilities that you need for compelling administration are covered as altogether as could be expected. You will Learn: The contrasts between mandate, groundbreaking and participative authority The downsides and advantages of each style talked about Why inspiration is a particularly significant apparatus to use with your group The significance of assignment Why instructing is likewise a significant ability to acquire Advantages of Taking this Course Learning the three essential methodologies that you can use to inspire your staff Understanding why it is critical to impart corporate data to your staff Figuring out how to impart your eagerness to your group and the advantages of doing as such Understanding the worth of assignment and when you need to incorporate it Figuring out how and when to most adequately mentor your colleagues

Practical Leadership Skills
Delivered Online On Demand
£50

The Key Stages of the National Curriculum

By OnlineCoursesLearning.com

Introduction: The National Curriculum is a complex document, setting out how the education system in the UK should run. Everyone from parents and teachers to careers need to be intimately familiar with how it works if they want the children in their lives to succeed. One reason why the document can be difficult to understand is how it breaks down the subject matter. Each Key Stage represents several years, which correspond to different ages. Thankfully, examining each stage on its own makes it easier to comprehend the National Curriculum. This course breaks down the National Curriculum into its individual parts. We begin by giving you a brief overview of the material covered. Next, we talk about each stage on its own, telling you what you need to know to help the children you know succeed at each stage. Finally, we talk about other compulsory material that must be covered.   What You Will Learn: Which years and ages are associated with each Key Stage Information about the Early Years Foundation Stage and Sixth Form Which specific subjects are covered under the National Curriculum When testing is performed and what kind of tests are administered Details about other compulsory subjects, including Sex Education and Religious Education Benefits of Taking This Course: Learn more about when you can expect teachers to start introducing homework Understand which subject materials are mandatory for all students If you are a career or involved in early childhood education, understanding what is taught at the primary school level can help you enrich your own lesson planning to better prepare the children in your care for year one If you are interested in becoming a teacher, learning more about what you can anticipate as you teach children in each stage If you are a parent, learning more about what your child is learning in school and how you can help encourage success Course Modules: Module 01: Key Stages 1 and 2 Module 02: Key Stages 3 and 4

The Key Stages of the National Curriculum
Delivered Online On Demand
£50

Cattery Business

By OnlineCoursesLearning.com

Cattery Business Certificate Running your own cattery is difficult work and a blessing from heaven in equivalent parts. On the off chance that you love creatures, have a weakness for cat companions and are sufficiently driven to make your own business, a cattery might be the ideal choice for you. While it is significant for you to know a great deal about cat wellbeing, prepping propensities and conduct, you likewise need to realize how to maintain a private venture. There are additionally explicit necessities that your organization should conform to, on the off chance that you need to get and effectively recharge your permit. This course goes over all you require to think about running a cattery. We start by discussing the most viable part of any new business: your financing. Then, we survey your permitting prerequisites and how you can apply. It is likewise critical to have some information about employing and preparing staff, regardless of whether you plan on keeping things little from the outset. At long last, we go over the record-keeping necessities that you should be comfortable with. You Will Learn: The particular roads you can take, to get financing for your cattery The means associated with applying for your permit, including a conversation about charges The purposes behind recruiting staff The particular focuses you should ensure that you remember for all instructional meetings Manners by which you can follow HMRC and your neighborhood authority, with regards to making and looking after records Advantages of Taking This Course: Comprehend why it is critical to find out about the business side of creature care Discover explicit spots you can go to for credits or awards In the event that you are a creature lover, get familiar with transforming that energy into a pay In the event that you have a vocation in creature care, figure out how to turn into your own chief Find out about the three key bits of creature government assistance enactment that you as a cattery proprietor ought to be comfortable with

Cattery Business
Delivered Online On Demand
£50

Microsoft Outlook Level 3

By OnlineCoursesLearning.com

Microsoft Outlook Certification Level 3 The Microsoft (MS) Outlook Certification Level 3 course gives all that the representative requires to know, to deal with their Outlook email account, for both individual and business use. As the student finishes every one of the 44 modules in this course, they will rehearse the abilities that they need, to make, oversee, alter and send messages and utilize every one of the instruments that are remembered for the Outlook email program. Upon effective fulfillment of the finish obviously different decision assessment, the colleague gets a testament of ability, which can be advantageously printed at home or - for a little charge - presented on their home. What's Covered in the Course? The accompanying abilities are shrouded in the Level 3 MS Outlook Certification course: Instructions to form, read and answer to an email; Adding, review and saving connections to an email; Adding a mark to an email; Moving or backing up Outlook; Making, exploring and relegating undertakings; Step by step instructions to work with contacts; Making rules, to deal with your messages in Outlook; Making gatherings in Outlook; Making, opening and exploring schedules; Out-of-office answer message; Conveyance alternatives and progressed mail settings; Making modified messages. What are the Benefits of the Course? Each representative should be skillful, to utilize this specialized instrument to its full limit. The association profits by having staff who capability and expertly utilize this capacity. Workers selected on the Outlook course will appreciate the accompanying advantages: Workers may concentrate from any area, on any gadget (PC, PC, tablet or cell phone), as long as they have a web association; The capacity to work at a speed that is agreeable for the representative; Course modules that are not difficult to explore, making the whole cycle agreeable; Proceeded with online help, to upgrade the learning; A perceived and confirmed recognition; Moderate educational cost costs.

Microsoft Outlook Level 3
Delivered Online On Demand
£50

Tackling Sensitive Workplace Conversations

By OnlineCoursesLearning.com

Tackling Sensitive Workplace Conversations Certification An unpreventable and unavoidable piece of dealing with any working environment or driving any group is managing tough spots. Having delicate work environment discussions with anybody, paying little heed to their position or the motivation behind the discussion, isn't something that anybody anticipates. Lamentably, neglecting to have these basic discussions can misfire, prompting tense circumstances, rehashed botches and expanded work environment dramatization. Having discussions seeing delicate themes is similarly as imperative to keeping your work environment running easily as taking care of the bills and employing talented staff individuals. This course expounds on touchy work environment discussions, perceiving that they are so difficult to have and how upsetting they can cause you to feel heretofore. We start by examining four explicit issues that frequently emerge in working environments, alongside a couple of ideas on the most proficient method to begin these discussions. Then, we give you the data that you need, to enough plan for these discussions and clarify why you ought to never talk about a touchy point without planning. At long last, we examine the best areas in your office to have these sorts of discussions and clarify why you should zero in on security. You Will Learn: Data in regards to the four most basic delicate themes Tips on the most proficient method to propose these points, alongside models Why you need to plan for these discussions ahead of time Readiness tips and preventative guidance on the most proficient method to make these discussions more powerful Where you ought to have touchy discussions to guarantee protection Advantages of Taking this Course Figuring out how to viably deal with your staff with less pressure Learning the instruments that you need to deal with touchy discussions on all themes Understanding the significance of tuning in, while having these discussions Understanding the significance of timing, while having these discussions Realizing who you ought to circle back to after your delicate discussion

Tackling Sensitive Workplace Conversations
Delivered Online On Demand
£50

YouTube Masterclass

By OnlineCoursesLearning.com

YouTube Masterclass Certification There are more than 300 hours of video transferred to YouTube consistently, making it a hard market to break into, in the event that you have dreams or goals of running a fruitful YouTube channel. It takes a misleadingly enormous measure of difficult work to get your channel going, to make quality recordings and to draw in a wide enough crowd to guarantee that your endeavors pay off and that your substance sticks out. It is very cutthroat, and you need significantly something beyond extraordinary substance, to flourish - you need to realize how to get your substance seen by whatever number individuals as could be expected under the circumstances. This course expounds on the best way to fabricate and keep an effective YouTube channel. It starts by giving you a short prologue to the things that you need to have set up, before you can begin making content. The course proceeds onward to examine the most ideal manners by which to make content, guaranteeing that your thoughts age meetings are effective. Then, we survey manners by which to get your video seen by the broadest conceivable crowd. At long last, the course gives you tips and data on the most proficient method to make your recordings beneficial. You will Learn: The three bits of gear that you need, to begin About screen goal and suggested sizes The contrasts between quality, amount and consistency, and why each of these are significant How thumbnails can represent the deciding moment your video's perspectives Tips on making the best thumbnail, to pull in a greater crowd Step by step instructions to pull in sponsors to your substance Advantages of Taking this Course: Finding out about the three general classifications of substance Figuring out how to figure out what sort of substance is ideal Understanding the job that site improvement plays in your prosperity Figuring out how to compose titles and depiction that assist your video with accomplishing a high pursuit positioning Seeing more about YouTube's promoter strategies

YouTube Masterclass
Delivered Online On Demand
£50

HR Audit & Performance Management

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Audit & Performance Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 37 course mega bundle that will exceed your expectations within your budget. The HR Audit & Performance Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Audit & Performance Management bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Audit & Performance Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :HR Management Level 3 Course 02 :Employment Law Level 3 Course 03 :Human Resources (HR) Audit Course 04 :Payroll Management Course Course 05 :Office Administration Certificate Course 06 :Virtual Interviewing for HR Course 07 :Virtual Training Masterclass Course 08 :Paralegal Course 09 :HR and Marketing Level 4 Course 10 :Recruitment Officer Diploma Course 11 :HR and Recruitment Consultant Training Course 12 :HR - Crisis Communication Course 13 :HR Assistant Skills Certification Course 14 :Motivational Interviewing Course 15 :Motivation Skills Course 16 :People Management Skills Level 3 Course 17 :Team Management Course 18 :Organizational Behaviour, HR and Leadership Course 19 :Dealing With Difficult People Training Course Course 20 :Delegation Skills Course 21 :Interpersonal Skills in Management Course 22 :Effective Listening Skills for Leaders Course 23 :Personal and Networking Skills Course 24 :Performance Centered Asset Management Course 25: Office Skills and Administration Management Diploma Course 26: Payroll Management and Systems Diploma Course 27: Contract Management Course Course 28: Workplace Stress Management Course 29: Positive Psychology Masterclass Course 30: Emotional Intelligence and Human Behaviour 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Learning Outcome This tailor-made HR Audit & Performance Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Audit & Performance Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Audit & Performance Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Audit & Performance Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

HR Audit & Performance Management
Delivered Online On Demand8 days
£305