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10983 Courses delivered On Demand

Bank Teller

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Bank Teller
Delivered Online On Demand6 hours 30 minutes
£25

Diploma in Project Management for the Team Leader at QLS Level 5

4.8(9)

By Skill Up

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Diploma in Project Management for the Team Leader at QLS Level 5
Delivered Online On Demand14 days
£109

Negotiation Strategies

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Strategies will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Strategies will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Strategies course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Negotiation Strategies Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Strategies Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Strategies course. ******Courses are included in this Negotiation Strategies Bundle Course: Course 01: Negotiation Strategies Course 02: Level 2 Certificate in Business Management Course 03: Level 2 Diploma in Business Administration ******Others included in this Negotiation Strategies bundle course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Strategies Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- Assessment Method After completing each module of the Negotiation Strategies, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Strategies course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Strategies could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements Students who intend to enrol in this Negotiation Strategies course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Negotiation Strategies This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation Strategies
Delivered Online On Demand32 hours
£12

Negotiation : Negotiation Techniques

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Techniques Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: Course 01: Level 5 Diploma in Business Analysis Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Negotiation : Negotiation Techniques
Delivered Online On Demand22 hours
£12

RECORDING: Babies in museums

By Kids in Museums

Do you want to learn more about how babies experience museums to help you to develop, or improve provision for this audience and their parents/carers?   About this training  This training webinar is led by Professor Anna Franklin and Dr Alice Skelton from the Sussex Baby Lab. The Sussex Baby Lab is a team of researchers at the University of Sussex who conduct fun and friendly experiments with babies to understand how they see, think and learn.  They are joined by Nicola Wallis from the Fitzwilliam Museum, Cambridge and Anna Murray from National Galleries Scotland – Modern One, Edinburgh, who will talk about their work with babies and their parents/carers.   The session will help you to:  understand the importance of this work gain an insight into how babies see, think and learn in museum spaces think about how to develop provision for babies in your organisation gain inspiration from case studies to take your own work forward take away top tips to inform your practice. Take a look at the full schedule.    Who should attend?  This training is aimed at staff who work in museums, art galleries and heritage sites and are interested in either beginning to offer provision for families with babies or developing their current offer.  

RECORDING: Babies in museums
Delivered Online On Demand2 hours 30 minutes
£30

RECORDING: Rethinking Museums: fostering optimism, belonging and meaning for families, children and young people

By Kids in Museums

This recording package is for individuals who did not attend the Rethinking Museums live event. If you attended online on 5 February and would like to upgrade your ticket to include a recording, please click here. Since the end of the pandemic, children, young people and families have faced a barrage of challenges to their standard of living, wellbeing, family life and place within society. Our conference will focus on how museums can become welcoming and accessible spaces that enable all children, young people and families to socialise, relax, play, work and learn. The three key themes of the conference are: Family Against the background of a slow post-Covid recovery and ingrained inequalities of access amongst museum audiences, we will share examples of museum programmes that have successfully welcomed children, young people and families who have historically been excluded. Often these new audiences have found a sense of safety and belonging in their local museums and become less isolated. Society In an increasingly polarised world where online disinformation proliferates, museums have a vital role in enabling people to build empathy and explore social justice issues. Work in this space helps museums remain relevant to younger audiences and helps them feel more optimistic about the future. Careers As the number of museum traineeships and apprenticeships are shrinking, so are the routes into a career in heritage. We’ll explore programmes that are opening up the museum workforce and enabling a wider group of young people to find meaningful work and build skills and confidence for future employment. You can read all about the conference and see the schedule on our website. About the recording The recording will include all of the conference sessions. You will receive the recordings approximately six weeks after the conference. You will be able to watch the recordings for six months from the date of the conference. All of the sessions will be captioned.

RECORDING: Rethinking Museums: fostering optimism, belonging and meaning for families, children and young people
Delivered Online On Demand15 hours
£30

RECORDING: Engaging children and families with LGBTQ+ content in museums

By Kids in Museums

This is a recording of a session which took place on Zoom on Thursday 3 July 2025.   Are you interested in developing programmes and exhibits with LGBTQ+ content for children and families?    About this training    During this training session, we will address the challenges museum staff and volunteers face when creating LGBTQ+ content for children and families. Alongside this we will discuss strategies for advocating for this content and explore resources for planning and implementation.    This webinar will be led by Margaret Middleton, a freelance exhibit designer and museum consultant based in Manchester. Their background is in children's museums and they have written and consulted widely on creating LGBTQ+ museum content for families, especially those with children aged 10 and under.    Margaret will be joined by Dylan Saul, Family Programmes Facilitator and Moa Strand, Families and Young People Programmes Manager at Royal Museums Greenwich and Daniel Jessop, Learning and Community Engagement Officer at Novium Museum, who will talk about their LGBTQ+ work for children and families.     The session will help you to:  Understand the importance of this work, Think critically about the challenges you may face undertaking this work, Develop ways to advocate for this work, Gain inspiration from case studies to take your own work forward.   Take a look at the full schedule.    Who should attend?  This training is aimed at staff and volunteers who work in museums, art galleries and heritage sites and are interested in developing programmes and exhibits with LGBTQ+ content for children and families. 

RECORDING: Engaging children and families with LGBTQ+ content in museums
Delivered Online On Demand2 hours 30 minutes
£30

RECORDING: Young people, mental health and museums

By Kids in Museums

This is a recording of the session which took place on Zoom on Tuesday 8 July 2025 What role can museums play in supporting the mental health and wellbeing of young people aged 16-25? About this training The Children and Young People’s Mental Health Coalition’s recent review of NHS mental health statistics shows that unfortunately the proportion of 8-25s experiencing mental health problems is increasing. The data shows about 20% of 8-25 year olds had a mental health problem in 2023. This rate is slightly higher for those over the age of 17. In this session we will explore how museums can support young people to maintain good mental health and a positive sense of wellbeing. We will hear case studies from Heritage Doncaster, Hampshire Cultural Trust and the Holburne Museum about their partnerships to deliver provision in this area. GLAM Cares will also speak about the importance of staff wellbeing when undertaking this work. The session will help you to: · Understand the importance of this work, · Think about staff wellbeing, · Work in partnership with local organisations to deliver this provision, · Gain inspiration from case studies to take your own work forward. Take a look at the full schedule. Who should attend? This training is aimed at staff and volunteers who work in museums, art galleries and heritage sites and are interested in supporting young people’s mental health and wellbeing.

RECORDING: Young people, mental health and museums
Delivered Online On Demand2 hours 30 minutes
£30

RECORDING: Creating sensory backpacks for families with Special Educational Needs and Disabilities (SEND)

By Kids in Museums

Creating sensory backpacks for families with Special Educational Needs (SEND) Webinar recording Do you want to create sensory backpacks for families with Special Educational Needs and Disabilities (SEND), but don’t know where to start? About this training In the UK, 11% of children are disabled and in England, 18.4% have special educational needs. Adding non-disabled siblings to these numbers increases this potential audience to a fifth of children in the UK. This simple fact is a powerful advocacy tool to make a business case for SEND inclusion in your museum. One way to support SEND families during a visit is to create a sensory backpack. These resources don’t cost a lot to create, and they can make a powerful difference to a SEND family’s visit. Their economic impact, promoting a longer dwell time and potentially greater spend in the museum, pays back an initial investment quickly. In this session, SEND in Museums Consultant Sam Bowen will guide you through how to create a sensory backpack, drawing on her own professional museum learning knowledge and lived experience as a parent of a child with Special Educational Needs and Disabilities (SEND). During this virtual training event, we will: · Understand the barriers SEND families face when visiting museums, · Explore examples of best practice in museums for creating sensory backpacks, · Share top tips on how to create backpacks that are bespoke for your setting. Take a look at the full schedule. Who should attend? This training is aimed at staff at museums, art galleries and heritage sites who are interested in making their organisations more welcoming to families with SEND. Please note, this is a recording of a session which took place on 4 June 2025.

RECORDING: Creating sensory backpacks for families with Special Educational Needs and Disabilities (SEND)
Delivered Online On Demand2 hours 30 minutes
£30

Personal Development : Personal Development

By Training Tale

***Personal Development : Personal Development*** Do you want to focus your attention on improving your sense of self, identity, knowledge, and desires? You can only do that if you enrol in our specific personal development course. You gain a solid awareness of individual growth, academic development, and individual development from this personal development. In addition to these, personal development courses also emphasise the mental, social, spiritual, and emotional aspects of personal growth. You may improve your productivity, self-assurance, time management abilities, and creativity with the aid of this personal development course. Additionally, this personal development training teaches you how to control your stress at work and communicate effectively. Enrol in our personal development course to unlock your hidden potential! Learning Outcomes Of Personal Development course After completing the Personal Development course, the learner will be able to - Learn everything there is to know about personal productivity and efficiency. Personal development teaches how to optimise your time. Personal development helps you learn how to improve your presentation skills. You can understand how to improve your research abilities in this personal development course. Personal development describes how to improve your presence. Learning the basics of self confidence and personality is also part of personal development training. Special Offers of this Personal Development: Personal Development Course This Personal Development Course includes a FREE PDF Certificate. Lifetime access to this Personal Development Course Instant access to this Personal Development Course Get FREE Tutor Support from Monday to Friday in this Personal Development Course >> Main Course: Personal Development >> Free Courses*** Course 01: Level 7 Diploma in Leadership and Management Course Course 02: Communication Skills Course Other Benefits of this Personal Development Course Free 03 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Personal Development course ] ***Personal Development : Personal Development*** Detailed Course Curriculum Industry Experts Designed this Personal Development course into 12 detailed modules. Assessment Method of Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Personal Development : Personal Development This course is suitable for anyone who is dedicated to their professional development. Requirements Personal Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Personal Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams.

Personal Development : Personal Development
Delivered Online On Demand
£12