This course explores the relationship between the organisation and its stakeholders. The learner will be able to identify, analyse and appreciate the role of each stakeholder and propose an appropriate relational approach toward them. After the successful completion of this lecture, you will be able to learn about the following: Who are the Stakeholders? What is Stakeholder Management? The concept of Stakeholder Conceptualisation. Understanding Stakeholder Theory. Understanding Stakeholder Engagement. What is Stakeholder Mapping? Proposing a Suitable Stakeholders Structure: Steps; Stakeholder Identification. Role analysis. Comprehensive target setting for a business organisation. Motivation to participate in strategic planning. Strategy formulation. Strategy implementation. Monitoring and evaluation of stakeholders' performance. This course provides an overview of proposing an effective structure to build better relations with different stakeholders. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Proposing an Effective Structure For Building Efficient Relationships With Stakeholders QUIZ: Proposing An Effective Structure For Building Efficient Relationships With Stakeholders Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for every one eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Manager Talent Manager liaison Manager Strategy Planner Operations Manager Team Leader Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
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FREE Level 7 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited
FREE Level 7 QLS Endorsed Certificate | 11 CPD Courses+11 PDF Certificates| 140 CPD Points| Installment Payment
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Course Overview Electricity is a blessing that science has given to humankind and is an essential part of modern life. However, there are many risks associated with using electrical equipment. As a result, practising electrical maintenance can improve equipment performance and reduce accidents. This Electrical Maintenance course will guide you through the steps for proper electrical maintenance. The course will cover the basics of electricity, including current, voltage, resistance, and Ohm's law. Moreover, it will discuss different electrical incidents and explain the safety rules for working with various electrical equipment. The course also includes excellent lectures on fire prevention and emergency procedures to reduce the extent of fire damage and save lives. Learning Outcomes Understand what is involved in regular electrical maintenance Be aware of testing, monitoring, fixing, and replacing electrical system elements Know the process of inspecting many electrical types of equipment Learn about capacitors and the factors affecting capacitance Determine what is a risk assessment and how to perform it Know about electrical fire prevention and evacuation procedures Who is this course for? This Electrical Maintenance course is for professionals interested in learning how to perform routine electrical maintenance to improve equipment performance and reduce accidents. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Electrical Maintenance course offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Electrician Domestic installer Residential Electrician Commercial Electrician Maintenance Electrician Auto Electrician Domestic Electrician Electrical Maintenance Module 1: Introduction and Basics 00:14:00 Module 2: Communication Skills 00:26:00 Module 3: Electrical Units and ohm's Laws 00:18:00 Module 4: Safety Precautions 00:46:00 Module 3: Direct Current 00:20:00 Module 6: Alternating Current 00:20:00 Module 7: Voltage and Resistance 00:21:00 Module 8: Capacitance and Capacitors 00:19:00 Module 9: Working Safely with Electrical Equipment 00:18:00 Module 10: Electrical Incidents 00:11:00 Module 11: Risk Assessment 00:26:00 Module 12: Reducing and Controlling Risks 00:24:00 Module 13: Combined Inspection and Testing 00:39:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Overview of Telesales Executive Training Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training. This Telesales Executive Training will teach you the telesales strategies to boost your sales. The course will introduce you to the skills and responsibilities expected of a telesales executive. Then, it will take you through the best practices for lead generation and sales presentation techniques to close more deals. From the easy-to-follow modules, you'll also learn how to make the perfect telesales pitch for your services and make a high volume of outbound calls to prospective customers. Finally, you'll explore the steps to handle demanding clients over the phone. Course Preview Learning Outcomes Learn how to make calls to potential clients to generate sales. Understand how to deliver effective sales presentations Learn the telemarketing techniques to achieve your sales target Be able to maintain up-to-date and accurate records of customer interactions Learn good telephone etiquette to make a positive impression on customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Telesales Executive Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Telesales Executive Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Telesales Executive Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ The Telesales Executive Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Telemarketer Customer Service Advisor Telesales Agent Telesales Executive Telesales Representative Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Managemen Sales Metrics and Performance Managemen 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00