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24-Hour Flash Sale! Prices Reduced Like Never Before!! **Trust The 35000+ Students Who Are Learning with Us and Kickstarting Their Career!** How does a child's environment influence their mental development? What are the long-term impacts of childhood experiences on mental health? The Mental Health Foundation reports that one in six UK children aged 5-16 experiences a mental health issue annually. On our Child Psychology course, you will get all the answers you need. Our specially curated bundle offers three pivotal courses: Child Psychology, Understanding Children and Young People's Mental Health, and a Diploma in Childcare. These courses provide an immersive exploration into the cognitive and emotional development of children, techniques for nurturing mental health, and the best childcare practices. You'll gain insights into the psychological challenges children face, learn strategies to support their well-being and understand the frameworks that govern professional childcare today. This Advanced Diploma in Child Psychology at QLS Level 7 course is: Endorsed by The Quality Licence Scheme (with 180 CPD points) Accredited by CPDQS (with 180 CPD points) We are also giving away 2 Premium Courses absolutely free! Free Course 01: Understanding Children And Young People's Mental Health Free Course 02: Diploma in Childcare This is more than just education; it's your pathway to transform lives. Equip yourself with the knowledge and skills to support the mental and emotional health of children and young people. Enrol now and join a community of like-minded professionals striving to make a positive impact! Learning Outcomes of this Program: After successful completion of this child psychology course, you'll be able to: Understand key psychological theories related to child development. Identify mental health conditions and support strategies for young people. Apply child psychology practices in real-world childcare settings. Recognise developmental milestones and their impact on behaviour. Develop effective communication techniques with children and teens. Implement safeguarding policies to ensure child welfare and safety. Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Child Psychology at QLS Level 7 Module 01: Introduction to Child Psychology Module 02: Introduction to Mental Health Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Attachment Disorder Module 06: Attachment-Focused Parenting Module 07: Emotions and Mind-Mindedness Module 08: Interventions, Treatment and Support Module 09: Factors that Influence Development Module 10: Cognitive Development Module 11: Social and Emotional Development Module 12: Personality and Intellectual Development of Children Module 13: Stages of Language Development Module 14: Understanding Moral Development Module 15: Problems of Infancy Module 16: Problems of Childhood Module 17: Signs of Child Neglect Module 18: Risk Factors for Neglect Module 19: The Impact of Child Neglect Module 20: Prevent Child Negligence Module 21: Cyberbullying Module 22: Internet Grooming Module 23: Identifying, Preventing and Overcoming Internet Addiction Module 24: Mental Health Related Legislations in the UK Course 02: Understanding Children And Young People's Mental Health Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Course 03: Diploma in Childcare Module 01: Caring for Children Module 02: Healthy Food, Healthy Living Module 03: Keeping Children Healthy & Safe Module 04: Child Protection Module 05: Play, Imagination and Creativity Module 06: Introduction to EYFS Module 07: Importance of Early Years in Development Module 08: EYFS Teaching Techniques Module 09: Working as an EYFS Teacher Module 10: Promoting Learning and Development Module 11: Children Having Special Education Needs or Disabilities Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: FREE (Previously it was £12.99*3 = £39) CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 1: Introduction to Child Psychology 20:43 1: Introduction to Child Psychology 20:43 Module 2: Introduction to Mental Health 14:09 2: Introduction to Mental Health 14:09 Module 3: Attachment and Relationship Building in Childhood 35:21 3: Attachment and Relationship Building in Childhood 35:21 Module 4: Impacts of Separation and Loss on Attachment 23:51 4: Impacts of Separation and Loss on Attachment 23:51 Module 5: Factors that Influence Development 18:39 5: Factors that Influence Development 18:39 Module 6: Cognitive Development 20:07 6: Cognitive Development 20:07 Module 7: Social and Emotional Development 33:54 7: Social and Emotional Development 33:54 Module 8: Personality and Intellectual Development of Children 31:00 8: Personality and Intellectual Development of Children 31:00 Module 9: Understanding Moral Development 12:26 9: Understanding Moral Development 12:26 Module 10: Assessments of Attachment 10:51 10: Assessments of Attachment 10:51 Module 11: Attachment Disorder 11:11 11: Attachment Disorder 11:11 Module 12: Attachment-Focused Parenting 14:28 12: Attachment-Focused Parenting 14:28 Module 13: Interventions, Treatment and Support 10:33 13: Interventions, Treatment and Support 10:33 Module 14: Signs of Child Neglect 21:13 14: Signs of Child Neglect 21:13 Module 15: Risk Factors for Neglect 12:03 15: Risk Factors for Neglect 12:03 Module 16: The impact of Child Neglect 14:16 16: The impact of Child Neglect 14:16 Module 17: Prevent Child Negligence 14:15 17: Prevent Child Negligence 14:15 Module 18: Mental Health Related Legislations in the UK 21:29 18: Mental Health Related Legislations in the UK 21:29 Assignment On- Diploma in Child Psychology at QLS Level 5 (Optional) 02:00 19: Assignment On- Diploma in Child Psychology at QLS Level 5 02:00 Order Your Certificate 02:00 20: Order Your CPD Certificate 01:00 21: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring child psychologists Current childcare workers Social work students Educational professionals Parents and guardians Mental health advocates Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Child Psychologist: £35,000 - £60,000 Educational Psychologist: £37,000 - £75,000 Child Welfare Officer: £25,000 - £45,000 School Counselor: £30,000 - £50,000 Childcare Manager: £25,000 - £45,000 Clinical Psychologist: £40,000 - £80,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Advance Diploma in Child Psychology at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.

The Special Educational Needs Teaching Assistant Diploma is a professional qualification focussed on the practical application of theoretical knowledge. You will gain knowledge of classroom methodologies, communication skills for teaching and how to safeguard children, along with role-specific competencies such as the SEN code of practice, understanding learning difficulties, supporting children on the autistic spectrum, and managing ADHD and dyslexia in the classroom. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. Who is the course for? Educators who want to improve their interactive teaching course. People who have an interest in teaching and studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module 1: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 2: Teaching in UK Teaching in the UK 00:10:00 Teachers' Standards in UK 00:10:00 Teachers Pay 00:30:00 The English School System 00:10:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Module 3: Teacher Training Module 01: Getting Started 00:22:00 Module 02: Understanding Training and Facilitation 00:25:00 Module 03: Gathering Materials 00:12:00 Module 04: Creating a Lesson Plan 00:15:00 Module 05: Choosing Activities 00:15:00 Module 06: Preparing for the Workshop 00:10:00 Module 07: Getting Off on the Right Foot 00:10:00 Module 08: Delivery Tips and Tricks 00:30:00 Module 09: Keeping it Interactive 00:08:00 Module 10: Dealing With Difficult Participants 00:12:00 Module 11: Tackling Tough Topics 00:16:00 Module 12: Wrapping Up 00:12:00 Activities 00:00:00 Module 4: Teaching Methodologies Education - A Group Enterprise 00:20:00 Traits to Develop 00:30:00 Grow the Attention 00:30:00 Learning Good Habits 00:25:00 Importance of Memory 00:30:00 Imagination is Important 00:16:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:35:00 Differing Individuals 01:00:00 Morality Matters 00:30:00 Different Learning Methods 00:15:00 Different Psychological Exercises 00:30:00 Problems, Situations & Solutions 00:20:00 Measuring the Achievements 01:00:00 Module 5: Psychology of Teaching Why Young People Do Not Learn to Study Properly? 00:20:00 The Nature of Study, and Its Principal Factors 00:30:00 Provision for Specific Purposes, as One Factor of Study 00:40:00 The Supplementing of Thought, as a Second Factor of Study 00:15:00 The Organization of Ideas, as a Third Factor in Study 00:30:00 Judging of the Soundness and General Worth of Statements, as a Fourth Factor in Study 00:25:00 Memorizing, as a Fifth Factor in Study 02:00:00 The Using of Ideas, as a Sixth Factor in Study 00:25:00 Provision for a Tentative Rather Than a Fixed Attitude Toward Knowledge, as a Seventh Factor in Study 01:00:00 Provision for Individuality, as an Eighth Factor in Study 00:15:00 Full Meaning of Study: Relation of Study to Children and to the School 00:15:00 Module 6: SEN Teaching Introduction to Special Educational Needs (SEN) 00:05:00 Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 SEN Code of Practice 00:15:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 Understanding Learning Difficulties 00:10:00 Anger Management Methods for Pupils With Special Needs 00:10:00 Teaching Children with Down Syndrome 00:10:00 Conclusion SEN 00:05:00 Module 7: SEN in USA INTRODUCTION to SEN USA 02:00:00 PRINCIPLES OF SPECIAL EDUCATION 01:00:00 SEN CURRICULUM 01:00:00 SEN TEACHING 01:00:00 CONCLUSION to SEN USA 00:15:00 Module 8: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:05:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 9: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:30:00 Module 10: Dealing with Troubled Children YOU AND YOUR CHILD STUDY 01:30:00 THE PROBLEM OF PUNISHMENT 00:30:00 WHEN YOUR CHILD IMAGINES THINGS 00:30:00 WHY KIDS LIE AND WHAT TO DO ABOUT IT 01:00:00 BEING AFRAID 00:30:00 THE FIRST GREAT LAW 00:30:00 THE TRAINING OF THE WILL 01:00:00 HOW CHILDREN REASON ABOUT FUTURE 00:30:00 WORK AND PLAY 01:00:00 CHILDREN'S GANGS, CLUBS, AND FRIENDSHIPS 00:15:00 CHILDREN'S IDEALS AND AMBITIONS 01:00:00 THE STORK OR THE TRUTH 00:30:00 THE GOLDEN AGE OF TRANSITION 00:15:00 HEREDITY AND ENVIRONMENT 01:00:00 FREEDOM AND DISCIPLINE 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Teaching 00:30:00 Final Exam Final Exam- Advanced Diploma in Teaching 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Training Results Assessment Course There are lots of good reasons to offer training, and even more reasons to participate and take training. In this Training Results Assessment Course you will learn the essential elements in evaluating training and measuring results, while creating a process that is simple for trainer and human resource practitioners to implement, how to identify the most effective methods of training evaluation, how to describe the steps required in the essential elements of measuring training. You will learn the most effective methods to report training results, including a return on investment, and much more. So, don't waste time and get this course. Learning Outcomes: Identify the most effective methods of training evaluation Recognise the most proficient strategies for training evaluation Relate the steps crucial for the necessary components of assessing the training results Learn tying the training measurements back to the original training objectives Examine the most proficient techniques so as to report the training results, involving a return on investment Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Who is this Course for? Training Results Assessment Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Training Results Assessment Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Modules Course Overview 00:15:00 Setting the Framework 00:30:00 Kirkpatrick's Evaluation Model 00:45:00 The Return on Investment 00:45:00 Presenting Training Results 00:30:00 Mock Exam Mock Exam- Training Results Assessment Course 00:20:00 Final Exam Final Exam- Training Results Assessment Course 00:20:00

Description: Most of the household waste is food scraps and garden waste which can be composted to help our environment. In this course, you will be able to know the fundamental strategies for making compost and worm cultivating which can make profitable assets for a sound soil and solid plants. You will be introduced to worm farming basics and how composting is done. Through this course, you will learn about the benefits of worm farming and vermicomposting. You will be able to know how to become successful with your farm. Who is the course for? Worm farm owners who want to become more knowledgeable about worm farming. People who are interested in setting worm farms. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Worm Farming Course is a useful qualification to possess, and would be beneficial for the following careers: Organic Farmers Vermicompost Owners Worm Farm Owner. Worm Farming Course Introduction 00:15:00 Composting 00:30:00 Worms You Should Need to Produce Worms 00:15:00 Worm Farming Design 00:30:00 Vermicomposting 00:30:00 Small And Large Scale Worm Farms 00:15:00 How The Worm Population Is Controlled 00:15:00 Other Things You Can Do With Compost 00:15:00 Starting A Worm Farm Business 00:15:00 How To Be Successful With Your Worm Farm 00:15:00 Mock Exam Mock Exam- Worm Farming Course 00:20:00 Final Exam Final Exam- Worm Farming Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Overview Strategies for visual merchandising can turn a passer-by into a customer. Therefore, it is important to understand the role and strategies of visual merchandising for those working in the relevant field. If you are one of them, our Visual Merchandising Training can help you out. In this course, you will be introduced to the fundamentals of visual merchandising. The informative modules will allow you to learn the principles of exterior and interior store design. In addition, you will grasp the techniques of using mannequins to attract more customers. The course will also cover lessons on display fixture design.  At the end of the course, you will not only gain skills but also a certificate of achievement. This certificate will open new career opportunities for you. Enrol now! Course Preview Learning Outcomes Understand the definition and types of visual merchandising Learn the essentials about store layout and external design Develop the ability to create excellent in-store design Build the skills to use mannequins effectively for visual merchandising Acquire the expertise to create attractive display fixtures Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? External design Internal design Decorating mannequins Decorating display fixtures Who Should Take This Visual Merchandising Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Visual Merchandising Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Visual Merchandising Training will equip you with effective skills and abilities and help you explore career paths such as  Visual Merchandiser Retail Manager Marketing Manager Shop owner Module 01: Introduction to Visual Merchandising Introduction to Visual Merchandising 00:14:00 Module 02: Store Layouts Store Layouts 00:09:00 Module 03: Exterior Design Exterior Design 00:10:00 Module 04: In-Store Design In-Store Design 00:14:00 Module 05: Mannequins in Visual Merchandising Mannequins in Visual Merchandising 00:12:00 Module 06: Display Fixtures Display Fixtures 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview From managing administrative work to creating a safe environment for the students, a school administrator must fill this wide range of roles. The School Administrator Training Course is designed to equip current and future school administrators with the essential skills to carry out all their responsibilities.  You will learn about the different types of schools established in the UK from the School Administrator Training Course course. The course will provide you with quality training in educational administration and management. You will learn the vital techniques used in safeguarding students. From the informative modules, you will understand the process of creating and maintaining a school culture. It will also discuss the strategies for supporting child development. The School Administrator Training Course is the ultimate package for attaining school administrator skills. Enrol in the course to boost your competence and your employability in this sector. Learning Outcomes Explore the different types of schools in the UK Build the skills for educational administration and management Understand the role of school administrator in safeguarding students Learn how to build and maintain a school culture Enrich your knowledge of child development Grasp the strategies of managing school premises Who is this course for? The School Administrator Training Course is for current and future school administrators  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The School Administrator Training Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: School Administrator School Administrator Training Module-01: Introduction to School Administration 00:14:00 Module-02: Types of Schools In The UK 00:17:00 Module-03: Workplace Development 00:14:00 Module-04: Creating and Maintaining a School Culture 00:15:00 Module-05: Educational Administration and Management 00:13:00 Module-06: Safeguarding Students 00:16:00 Module-07: Child Development 00:15:00 Module-08: Serious Behavioural Issues and Problems of Students 00:14:00 Module-09: Managing School Premises 00:12:00 Module-10: Safety and Maintenance As an Administrator 00:10:00 Module-11: Self-Management and Dealing with Stress 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview A phlebotomist has to be well-trained as a small mistake can turn into serious consequences such as infection. Thus, it is crucial that you take the proper training before starting your career in this area. Our exclusive Online Phlebotomist Course is the perfect place to start your training. In this comprehensive course you will learn the essentials of phlebotomy. The modules will educate you on the blood circulation process in the human body. Then you will learn the basic knowledge and skills required for venipuncture and dermal picture. You will also get introduced to the blood collection method and strategies for infection control. After completing the course you will receive a certificate of achievement. This certificate will add significant value to your resume and boost your career. Enrol now! Course Preview Learning Outcomes Learn basic procedures of phlebotomy Enhance your knowledge and understanding of blood circulation Familiarise yourself with the instrument used in this procedure Develop the skills required for venipuncture and dermal puncture Learn special blood collection methods Grasp the skills for infection control and risk management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Blood Collection Infection Control Risk Management Who Should Take this Online Phlebotomist Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Phlebotomist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.   Online Phlebotomist Course Certification After completing and passing the Online Phlebotomist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Phlebotomist Course will equip you with effective skills and abilities and help you explore career paths such as  Phlebotomist Phlebotomy Assistant Module 01: Getting to Know Phlebotomy Introduction to Phlebotomy 00:17:00 Module 02: Blood Circulation Blood Circulation, Function, and Composition 00:28:00 Module 03: Phlebotomy Equipment Phlebotomy Equipment 00:16:00 Module 04: Learning Venipuncture Routine Venepuncture 00:24:00 Module 05: Learning Dermal Puncture Dermal Puncture 00:14:00 Module 06: Special Blood Collection Method Special Blood Collection Procedure 00:15:00 Module 07: Infection Control and Risk Management Infection Control and Risk Management 00:19:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In order to secure funding, reach goals and establish partnerships, effective grant writing plays a significant part. Master the art of writing compelling proposals for non-profit organisations with our Non-Profit Grant Writing Essentials course. This course aims to deliver an overall understanding of successful grant writing. First, you will be introduced to the fundamentals of writing grants for non-profits. Then, the course will teach you effective strategies for developing successful grants. In addition, you will receive training in budgeting and financial management. The course will also educate you on the process of applying for grants and the ethical factors as well. By the end of the course, you will learn the core strategies of grant writing and be able to use them for writing effective proposals. So enrol today and start learning! Course Preview Learning Outcomes Grasp the core principles of grant writing Develop the ability to craft compelling grant proposals Understand the principles of budgeting and financial management Learn about the grant application and review process Understand the ethical aspects of grant writing Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Grant writing Budget development Reviewing Who Should Take This Non-Profit Grant Writing Essentials Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Non-Profit Grant Writing Essentials course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Non-Profit Grant Writing Essentials course will equip you with effective skills and abilities and help you explore career paths such as  Grant Writer Non-profit Fundraiser Program Manager Development Director Foundation Liaison Module 01: Introduction to Grant Writing for Non-Profits Introduction to Grant Writing for Non-Profits 00:20:00 Module 02: Preparing for Grant Writing Success Preparing for Grant Writing Success 00:17:00 Module 03: Crafting Compelling Grant Proposals Crafting Compelling Grant Proposals 00:15:00 Module 04: Budgeting and Financial Management in Grant Proposals Budgeting and Financial Management in Grant Proposals 00:15:00 Module 05: The Grant Application and Review Process The Grant Application and Review Process 00:21:00 Module 06: Grant Writing Ethics and Continuous Improvement Grant Writing Ethics and Continuous Improvement 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00