Course Overview Do you struggle with small talk or shy away from talking to strangers? In the Conversation Virtually with Anyone Level 02 course, you will learn what makes a good conversation and how to build a connection with complete strangers. It will teach you how to master the art of small talk, and best practices for communicating effectively in any social situation. You will also learn how to ask great questions and ask people about their future plans and interests using proper etiquette. This course will also teach you the difference between dialogue and monologue, and explore the different elements of a conversation in detail. Whether you want to build your confidence in talking to strangers, or want to improve your communication skills for business, this is the perfect course for you. This best selling Conversation Virtually with Anyone Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Conversation Virtually with Anyone Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Conversation Virtually with Anyone Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Conversation Virtually with Anyone Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Conversation Virtually with Anyone Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Conversation Virtually with Anyone Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Conversation Virtually with Anyone Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Dive into the comprehensive Domiciliary Care bundle, featuring 20 expert-curated courses spanning Care Home Management, Dementia, and Diabetes Awareness. Designed for both newcomers and industry veterans, this digital learning experience combines professional insights with flexibility. Enhance your career or personal growth, and receive complimentary PDF certificates for all courses. Enrol today and propel your knowledge forward! This Bundle Comprises the Following CPD Accredited Courses: Course 01: Domiciliary Care Support Worker Course 02: Health and Social Care Management Course 03: Emergency Care Worker Course 04: Observation Skills for Carers Course 05: Dementia Awareness Course 06: Diabetes Awareness Course 07: Basic Cardiac (Heart) Care Course 08: Care Planning and Record Keeping | Health & Safety Online Course Course 09: Mental Health Care Training - MCA & DOLS Course 10: Mental Health First Aid Course 11: First Aid Training Course Course 12: Oxygen First Aid Training - Online Course Course 13: Disability Assessor Training Course 14: End of Life Care Course Course 15: Communication Skills in Health and Social Care Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices, Develop practical skills applicable to real-world situations. Enhance personal and professional growth. Build a strong knowledge base in your chosen course via the bundle. Benefit from the flexibility and convenience of online learning. With the bundle, validate your learning with a CPD certificate. Experience quality learning with the Domiciliary Care bundle, offering 15 CPD-accredited courses in Care Home Management, Dementia & Diabetes Awareness. Regularly updated and expert-curated, this collection promises an evolving educational experience. Whether you're kickstarting your career or advancing it, this bundle provides flexible, paced learning. Choose the Domiciliary Care package for a rewarding educational journey. CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Domiciliary Care bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Stepping into the world of administration requires more than just a tidy desk and a steady hand on the keyboard. This Admin Support Assistant Diploma has been thoughtfully arranged to help learners understand the structure, flow, and expectations of modern office support roles. From managing schedules to handling internal communications with finesse, the course offers well-organised knowledge ideal for building confidence in remote or digital work environments. Whether you're looking to sharpen your organisational toolkit or simply want to gain insight into how administrative operations run behind the scenes, this CPD-accredited course provides the know-how in a flexible, online setting. Learn at your pace, on your schedule, with no unnecessary fluff—just solid, reliable information that makes sense and delivers value. Simple, smart, and structured to fit neatly into your routine. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Admin Support Assistant Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Admin Support Assistant Diploma - CPD Accredited training.
Effective team management lies at the heart of every successful organisation. This CPD-accredited course delves into the essential principles of building, leading, and maintaining productive teams in today’s dynamic business environment. From understanding the nuances of leadership styles to mastering communication and negotiation, the curriculum equips learners with the knowledge to inspire and motivate diverse groups. Whether managing in-person or virtual teams, participants will gain insights into managing stress, handling conflicts, and navigating change with confidence. Designed for professionals aiming to enhance their leadership capabilities, this course offers a structured approach to talent management and succession planning, ensuring sustainable growth and continuity within any organisation. With a strong focus on time management, risk assessment, and mental wellbeing, it addresses the full spectrum of challenges faced by modern managers. This course is ideal for anyone looking to refine their approach to team leadership while advancing their professional development in a flexible, accessible format. Course Curriculum: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Team Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Team Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Team Management - CPD Accredited training.
This course is designed to provide an in-depth understanding of project leadership and management, including the role of project leaders, the essential skills required for effective project management, and the various leadership theories and styles that can be applied to project management. Participants will also learn about project team features, roles, and development stages, as well as the different types of project team structures and the factors that contribute to team success. Effective project management is critical for achieving successful project outcomes. This course is designed to provide participants with an in-depth understanding of project leadership and management, including the role of project leaders, the critical skills required for effective project management, and various leadership theories and styles applicable to project management.After the successful completion of the course, you will be able to learn about the following. The Concept of Project Leadership and Project Management. The Concept of Project Leader. Importance of and Essential Leadership Skills in Project Management. The Key Leadership Theories and Styles. Project Team Features and Roles; and the Team Development Stages. Types of Project Team Structures. Factors for Team Success. Effective project management is critical for achieving successful project outcomes. This course is designed to provide participants with an in-depth understanding of project leadership and management, including the role of project leaders, the critical skills required for effective project management, and various leadership theories and styles applicable to project management. Throughout the course, participants will have the opportunity to develop their leadership and communication skills, learn effective problem-solving strategies, and understand how to manage conflicts in a project environment.By the end of this course, participants will have gained valuable knowledge and skills to become effective project leaders and managers. They will have a comprehensive understanding of the critical factors that contribute to project success, the role of effective communication and leadership in project management, and the ability to apply these concepts to achieve successful project outcomes. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Key Concepts in Project Leadership and Team Management Self-paced pre-recorded learning content on this topic. Key Concepts in Project Leadership and Team Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
With excellent makeup expertise, every face can become a canvas for your creativity to express itself! You can make people's memorable days extra glamorous with your creativity. Like, making a bride look the most beautiful woman in the world on her wedding day or boost someone's confidence by helping her look gorgeous on a date night. On top of these, you can either go for solo entrepreneurship or work with big brands with your makeup artistry! This Makeup Artist bundle will guide you to adapt the skills and educate you about different lucrative career opportunities. Through this Makeup Artist 11-in-1 course, you will acquire knowledge about cosmetics from traditional to modern along with techniques for special makeup applications. Moreover, you will also receive aromatherapy and reflexology training while discovering all the tips and tricks for perfect makeup photography. This Makeup Artist bundle is composed of 11 popular courses: Course 01: Make-up Artist Course 02: Online Nail Technician Diploma Course 03: Hairdressing Level 3 Course 04: Aging and Longevity Secrets Course 05: Ayurveda Healing Certificate Course 06: Diet and Nutrition Complete Food Composition Diploma Course 07: Food Allergen Awareness Course 08: Professional Photography Diploma Course 09: Complete Communication Skills Master Class for Life Course 10: Personal Hygiene Course 11: Infection Prevention Training From this Makeup Artist bundle course, you will learn about makeup basics to different trendy beauty methods, such as nail and eyelash extension method, including- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Course Curriculum of Makeup Artist Level 4 Bundle Course 1: Makeup Artist Level 4 01 What is a Cosmetic? Cosmetics - From Tradition to Modernity Equipment Skin Face Lips Eyes Ten-Step Guide Special Makeup Applications Essential Equipment for the Professional Advanced Makeup Applications 02 Makeup Basics I Makeup Basics II Makeup Basics III Makeup Basics IV Makeup Basics V 03 Body Products Basics Be Educated On Toxins And Detoxing Using Bath Products Sunless Tanning Body Makeup The Latest In Support Garments How Looking Great Makes You Feel Great Wrapping Up CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Makeup Artist course is designed for those passionate about makeup and willing to start their career in the glamorous and progressing Makeup industry. Also, for those who want to polish their Makeup skills to beautify themselves better. Therefore, this course is a perfect fit for- Students Graduates Job Seekers Entrepreneurs Anyone passionate about Makeup Requirements Neither you need any degree nor any qualification! Just a stable internet connection and a smart device to enrol for this Makeup Artist course! Career path While equipping you with adequate information and knowledge, this Makeup Artist course will also pave out different career opportunities, including- Bridal Makeup Artist Sales Representative of Makeup Brands Stage and Theatre Makeup Artist For these career opportunities, the average salary generally varies from £15,000 to £ 40,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Makeup Artist Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
Embark on a transformative journey into the world of clinical psychology with our 'Clinical Psychology for Beginners: Introductory Course.' Explore the fundamentals, discover diverse career paths, and cultivate essential competencies. From therapeutic models to research methodologies, this course equips you with the knowledge and skills needed to navigate the dynamic field of clinical psychology. Take the first step toward a rewarding career in mental health and holistic well-being. Join us and unlock the door to a fulfilling future in clinical psychology.
This course is designed to elevate your customer service skills and provide you with the tools to create exceptional customer experiences. Through this course, you will learn the art of effective communication, active listening, and customers' problem-solving skills with confidence. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Customer Service Course Training Overview This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who should take this course? This comprehensive customer service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. This customer service course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the customer service course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirements There are no academic entry requirements for this interior design staging certification course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This interior design staging certification course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org