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Overview of Emotional Intelligence and Human Behaviour Join our Emotional Intelligence and Human Behaviour course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Emotional Intelligence and Human Behaviour course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Emotional Intelligence and Human Behaviour course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Emotional Intelligence and Human Behaviour Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Emotional Intelligence and Human Behaviour. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Emotional Intelligence and Human Behaviour course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99.  Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Emotional Intelligence and Human Behaviour is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Emotional Intelligence and Human Behaviour course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Emotional Intelligence and Human Behaviour Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Human Behaviour and Basic Psychological Process Human Behaviour and Basic Psychological Process 00:23:00 Module 02: Evolutionary Perspective of Human Behaviour Evolutionary Perspective of Human Behaviour 00:25:00 Module 03: Human Intelligence Human Intelligence 00:24:00 Module 04: Intelligence Test and Variations in Intelligence Intelligence Test and Variations in Intelligence 00:22:00 Module 05: Learning and Conditioning Learning and Conditioning 00:13:00 Module 06: Language and Communication Language and Communication 00:29:00 Module 07: Introduction to Emotion Introduction to Emotion 00:16:00 Module 08: Emotion Influences Cognition Emotion Influences Cognition 00:21:00 Module 09: Stress, Anger and Conflict Stress, Anger and Conflict 00:42:00 Module 10: Emotional Intelligence Emotional Intelligence 00:25:00 Module 11: Self-Leadership Self-Leadership 00:16:00 Module 12: Neuro-Linguistic Programming (NLP) Neuro-Linguistic Programming (NLP) 00:24:00 Mock Exam Mock Exam - Emotional Intelligence and Human Behaviour 00:20:00 Final Exam Final Exam - Emotional Intelligence and Human Behaviour 00:20:00

£33 Billion - £42 Billion- annual costs each year of employers because of presenteeism (when individuals attend work but are less productive because of their mental health problems), sickness absence and staff turnover. Around 300,000 workers with a long-term mental health conditions lose their jobs each year. To prevent this colossal loss and for better job security, employers and employees, both parties need to be aware of mental health at work. Along with this comprehensive Workplace Mental Health First Aid and Advocacy Training Diploma, you will get 10 additional premium courses, an original hardcopy certificate, transcript, and a student ID card. What other courses are included in this Workplace Mental Health First Aid and Advocacy Training Course 01: Workplace Mental Health First Aid and Advocacy Training Course 02: Cognitive behavioural therapy Course 03: Biohacking Your Physical and Mental Health Course 04: NLP Practitioner Course 05: Rational Emotive Behaviour Therapy Course 06: Addiction and Mental Health - Dual Diagnosis Course 07: Designated Safeguarding Lead (DSL) Complete Diploma Course 08: Domestic Violence and Abuse Awareness - Level 2 Course 09: Leadership & Management Diploma Course 10: Learning Disability Awareness Course 11: Dialectal Behaviour Therapy (DBT) Support your colleagues and promote healthy protocols at your workplace by becoming a Mental Health advocate. This course will teach you how individuals are mentally affected by work-related issues and the steps you can take to help them. Workplace Mental Health First Aid and Advocacy Training will provide you with the CPD certificate that you'll need to succeed. So enrol now in this Workplace Mental Health First Aid and Advocacy Training! You will receive vital training from industry experts on the consequences of sustained stress, depression, and anxiety experienced on a job. Alongside this, you will be coached on the appropriate ways to engage and assist those with issues. This knowledge will ensure that your workplace adopts a culture of welfare and care, making it a healthier place for all those concerned. It also trains people how to look after their own mental health and wellbeing. The curriculum of Mental Health First Aid Bundle Course 1: Mental Health First Aid Module 01: Introduction to Mental Health Module 02: Overview of Mental Health First Aid Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Legislation and Services Module 13: Approach and React To People in Mental Health Crisis ----------- 10 more additional courses-------------- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Mental Health First Aid. It is available to all students, of all academic backgrounds. Please note: This Course is not regulated. To get a professional qualification, you can choose any of the following: RQF Mental Health Awareness NVQ Level 3 Mental Health Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Our Mental Health First Aid is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This comprehensive Mental Health First Aid is ideal for anyone who wants to fast track their career in relevant sector. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Mental Health First Aid and Advocacy Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. Why Choose Life Coaching Course from Us? Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Life Coaching. This Course developed by industry experts. Life Coaching MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ***Course Included*** Main Course: Life Coaching Course **Free Courses** Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis Course curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Life Coaching course is open to candidates with no prior expert experience from all backgrounds. This course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Requirements There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. It will also provide you with the greatest amount of confidence in your ability to grow and improve. By introducing new skills to your CV, you will be able to progress your career and become more successful. Certificates Certificate of completion Digital certificate - Included

This course will help you learn the programming fundamentals with Python 3. It is designed for beginners in Python and is a complete masterclass. This course will help you understand Python GUI, data science, full-stack web development with Django, machine learning, artificial intelligence, Natural Language Processing, and Computer Vision.

Master effective Classroom Behavior Management techniques with our comprehensive course. Learn strategies to create a positive learning environment, address challenging behaviors, and promote student engagement. Enroll now to enhance your teaching skills and create a harmonious classroom experience for both teachers and students.

This course provides basic introductory guidance to FinTech. You will be using an easy programming language R to learn some basic statistics in money management. You will also understand how to time the stock market and build tradeable factor-based algorithms from scratch. This course provides some of the most basic rules of thumb and intuition that every successful trader should know.

CPD Certified Diploma | 21-in-1 Premium Bundle | Free PDF & TranscriptY Certificates | 24/7 Tutor Support

Get ready for an exceptional online learning experience with the Marketing & Sales Training for Business bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Marketing & Sales Training for Business is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Marketing package has something for everyone. As part of the Marketing & Sales Training for Business package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Marketing bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Marketing Strategic Planning and Analysis for Marketing Complete Online Marketing & Advertising Course ETSY Marketing and Business Introduction To CPA Marketing Lead Generation with Attraction Marketing for Business Sales Skills Creating Highly Profitable Sales Funnels How To Build Sales Funnels With ClickFunnels NLP For Sales, Persuasion & Influence Sales Negotiation Training Course Sales Analysis in Excel Social Media Marketing Course -The Step-by-Step Guide Digital Marketing - Growth Hacking Techniques - Online Course Marketing Secrets for High Sales Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Marketing Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Marketing Bundle. Build a strong knowledge base in your chosen course via the Marketing Bundle. Benefit from the flexibility and convenience of online learning. With the Marketing package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Marketing & Sales Training for Business, a rich anthology of 15 diverse courses. Each course in the Marketing bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Marketing & Sales Training for Business bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Marketing & Sales Training for Business bundle offers you the flexibility and convenience to learn at your own pace. Make the Marketing package your trusted companion in your lifelong learning journey. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Marketing & Sales Training for Business bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in thiscourse. Career path Unleash your potential with the Marketing & Sales Training for Business bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Certificates CPD Quality Standard Certificate Digital certificate - Included Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << In the era of big data, the demand for skilled data science professionals has skyrocketed in the UK. According to a recent report, the data science job market in the UK is expected to grow by over 25% by 2026. Aside from that, Candidates with data science skills have a 96% employment rate and can earn on average £40,000 per year. Our Complete Data Science bundle is about to take you on a tour starting from the beginning. This CCTV Operator Training Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Complete Data Science Course 02: Data Science with Python Course 03: Information Management Course 04: GDPR Data Protection Take our Complete Data Science Bundle to learn how to maximise your potential and climb your chosen professional ladder. By participating in these popular courses, you can learn the fundamentals of Python. Discover Python data types. Loops, list comprehension, functions, lambda expressions, maps, and filters should all be taught. Learn about the numpy. Indexing, slicing, broadcasting, and boolean masking are all covered in our Complete Data Science course. Recognise arithmetic and universal functions. Discover everything there is to know about pandas. Learn how to use Python to become an expert in data analysis and visualisation. Learning Outcomes of Data Science Develop a comprehensive understanding of the data science lifecycle. Master data analysis techniques and Python programming for data manipulation. Gain proficiency in information management and data organization strategies. Understand data protection regulations, including GDPR, and their implications. Learn to build robust data-driven applications and predictive models. Enhance data visualization skills for effective communication of insights. Invest in your future by enrolling today and gain a competitive edge in the rapidly evolving field of data science. Why Choose Our Data Science bund;e? Get a Free CPD Accredited Certificate upon completion of Data Science Get a free student ID card with Data Science Training The Data Science is affordable and simple to understand Lifetime access to the Data Science course materials The Data Science comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Complete Data Science Welcome, Course Introduction & overview, and Environment set-up Python Essentials Python for Data Analysis using NumPy Python for Data Analysis using Pandas Python for Data Visualization using matplotlib Python for Data Visualization using Seaborn Python for Data Visualization using pandas Python for interactive & geographical plotting using Plotly and Cufflinks Capstone Project - Python for Data Analysis & Visualization Python for Machine Learning (ML) - scikit-learn - Linear Regression Model Python for Machine Learning - scikit-learn - Logistic Regression Model Python for Machine Learning - scikit-learn - K Nearest Neighbors Python for Machine Learning - scikit-learn - Decision Tree and Random Forests Python for Machine Learning - scikit-learn - Support Vector Machines (SVMs) Python for Machine Learning - scikit-learn - K Means Clustering Python for Machine Learning - scikit-learn - Principal Component Analysis (PCA) Recommender Systems - (Additional Topic) Natural Language Processing (NLP) - NLTK - (Additional Topic) Course 02: Data Science with Python Unit 01: Introduction To Python Data Science Unit 02: Data Cleaning Packages Unit 03: Data Visualization Packages Course 03: Information Management Module 01: Introduction To Information Management Module 02: Information Management Strategy Module 03: Databases And Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical And Social Issues And Data Protection Course 04: GDPR Data Protection Module 01: Basics Of GDPR Module 02: Principles Of GDPR Module 03: Legal Foundation For Processing Module 04: Rights Of Individuals Module 05: Accountability And Governance Module 06: Data Protection Officer Module 07: Security Of Data Module 08: Personal Data Breaches Module 09: International Data Transfers After The Brexit Module 10: Exemptions - Part One and much more... How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 (Each) CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Data Science bundle is suitable for everyone. This bundle is ideal for: Data scientist Data analyst-statistician CSE Students Interns App Developer Coders' Requirements You will not need any prior background or expertise to enrol in this Data Science bundle. Career path This Data Science Training bundle will allow you to kickstart or take your career in the related sector to the next stage. Data Analyst Data Scientist Business Analyst Marketing Analyst Data Engineer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee.

The process of building and maintaining a good and healthy employee and supervisory relationship is an ongoing process. Along with building relationships, performance coaching is a great way to develop new skills and talents. Our Performance Coaching bundle can help you take your career to the next level. Performance coaching can be a great asset in developing a healthy competitive workplace environment. At the same time, it can be used to develop and hone the various necessary skills that are essential in order to give the required push to your career. So, whether to just hone your skills or to get ready for the upcoming promotion you are aiming for, developing the essential skills is always a good idea. Our Performance Coaching course bundle can guide and train you in all the necessary skills you might need to get ahead of the curve in your workplace. All the courses in this Performance Coaching bundle are well-researched and thoroughly detailed. This comprehensive course bundle can be just the thing to reach your next professional milestone. Along with this Performance Coaching course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Performance Coaching Bundle Consists of the following Premium courses: Course 01: Performance Coaching Course 02: Performance Management Course 03: Coaching & Mentoring Course 04: Leadership & Management Diploma Course 05: Workplace Confidentiality Course 06: People Management Skills Level 3 Course 07: Emotional Intelligence and Human Behaviour Course 08: Sales: Psychology of Customers Course 09: Time Management Course 10: Effective Communication Skills Course 11: Motivation Skills Key features of this Performance Coaching course: This Performance Coaching bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Performance Coaching is entirely online 24/7 Learner support The Performance Coaching bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Performance Coaching expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Performance Coaching from any place in your own time without travelling for classes. Enrol now in Performance Coaching to advance your career, and use the premium study materials from Apex Learning. This Performance Coaching bundle entails 11 essential courses that can accelerate your career forward. Learning these skills will not only be beneficial for now, but they will also help you in every professional move you might make in the future. This Performance Coaching bundle consists of the following courses: Course 01: Performance Coaching Module 01: Introduction Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach Course 02: Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 03: Coaching & Mentoring Module 1: Introduction Module 2: Coaching and Mentoring: Objectives & Processes Module 3: Ethical Aspects of Coaching and Mentoring Module 4: Coaching and Mentoring Models Module 5: Effective Communication Skills Module 6: Personal Skills Module 7: Management Skills Module 8: Functional Skills Course 04: Leadership & Management Diploma Understanding Management and Leadership Leadership Theories Motivating Employees Organisational Skills Talent Management Succession Planning Business Process Management Communication Skills Negotiation Techniques Managing Meetings and Giving Feedback Managing Change Time Management Stress Management Emotional Intelligence in Leadership Managing Conflict Dealing with Office Politics Risk Management Corporate Responsibility and Ethics And Much More... Course 05: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 06: People Management Skills Level 3 Course 07: Emotional Intelligence and Human Behaviour Course 08: Sales: Psychology of Customers Course 09: Time Management Course 10: Effective Communication Skills Course 11: Motivation Skills CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Performance Coaching course bundle. This Performance Coaching course is designed for: Students Academics of all background Office workers Corporate Job Holders Requirements Our Performance Coaching bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Completing the Performance Coaching Course bundle can open up various exciting career opportunities in sectors, such as: Business & Management Admin Accountancy & Finance Secretarial & PA Teaching & Mentoring The average salary for a Management Accountant can be £22,000- £55,000 per annum for anyone residing in the United Kingdom. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Performance Coaching) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.