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The Customer Support Engineer Apprentice Course is designed to develop essential skills for anyone aiming to excel in customer service and technical support roles. This course offers a thorough introduction to effective telephone communication, covering everything from phone etiquette and managing calls to building rapport and handling challenging conversations. Learners will also gain insight into key business practices such as mail services, invoicing, and record keeping, ensuring they understand the operational side of customer support within an organisation. Alongside technical communication, the course focuses on critical organisational and planning skills to improve efficiency and customer satisfaction. With modules dedicated to business writing, customer relationship management, and scheduling, learners will be well-prepared to handle a variety of customer interactions and administrative tasks confidently. Whether dealing with inbound or outbound enquiries, this course provides a solid foundation for those looking to enhance their professional communication and support capabilities in a remote learning format. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Overview Become an astute property expert and begin a lifelong career in the UK housing market that will bring you success and satisfaction. This Estate Agent & Property Management course delivers excellent training for working as an Estate Agent or an associated role, regardless of your current skill level or position. The course presents an extensive set of online learning modules that will take you from the first day in an Estate Agency office, to the ability to keep tenants happy and secure. Not only will you be given full tuition in selling homes on the high street, but you will also be taught to become an outstanding Property Manager. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Estate Agent & Property Management. It is available to all students, of all academic backgrounds. Requirements Our Estate Agent & Property Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This Estate Agent & Property Management bundle is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent Property Manager Real Estate Investor Real Estate Development Manager Property Sales Administrator Course Curriculum 5 sections • 21 lectures • 07:33:00 total length •Module 01 - Estate Agent: An Introduction: 00:24:00 •Module 02 - Different Types of Estate Agents: 00:18:00 •Module 03 - Getting Started on the Job: 00:19:00 •Module 04 - Listing Property: Finding the Sellers: 00:27:00 •Module 05 - Valuation Process: 00:24:00 •Module 06 - Negotiating as Estate Agent: 00:15:00 •Module 07 - Selling Property: Finding the Buyers: 00:26:00 •Module 08 - Letting Property: 00:34:00 •Module 09 - Technology for Estate Agents: 00:24:00 •Module 10 - Regulation of Estate Agents: 00:16:00 •Module 1 - Introduction to Property Management: 00:12:00 •Module 2 - The Role and Responsibilities of a Property Manager: 00:11:00 •Module 3 - Listing Properties and Marketing: 00:25:00 •Module 4 - The Letting Process and Tenancy Agreement: 00:32:00 •Module 5 - The Property Management Process: 00:32:00 •Module 6 - Keeping Tenants Long Term: 00:10:00 •Module 7 - Regulations of Property Management: 00:11:00 •Module 8 - Changes in the UK Property Market: An Opportunity: 00:13:00 •Assignment - Advanced Diploma in Estate Agent & Property Management: 00:00:00 •Mock Exam - Estate Agent & Property Management: 00:40:00 •Final Exam - Estate Agent & Property Management: 00:40:00

The Commercial Financial Analyst Course offers a clear and focused pathway into the essential concepts of financial management and analysis. Designed to deepen your understanding of key financial documents such as the balance sheet, income statement, and cash flow statement, this course equips you with the ability to interpret and analyse financial data effectively. With a thorough exploration of budgeting principles and the statement of stockholders’ equity, you will gain a robust foundation in financial reporting and management. Delving further, the course addresses the interconnections between various financial statements, enhancing your capability to see the bigger picture in company finances. Additionally, international aspects of financial management are covered, broadening your perspective on global financial environments. Whether you aim to sharpen your financial insight or refine your analytical approach, this course provides the knowledge necessary to navigate financial information with confidence and clarity. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Financial Management Module 02: Fundamentals of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement of Stockholders' Equity Module 07: Analysing and Interpreting Financial Statements Module 08: Inter-Relationship Between all the Financial Statements Module 09: International Aspects of Financial Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Commercial Financial Analyst training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Commercial Financial Analyst training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Overview This comprehensive course on Price Action Day Trading with Tape Reading will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Price Action Day Trading with Tape Reading comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Price Action Day Trading with Tape Reading. It is available to all students, of all academic backgrounds. Requirements Our Price Action Day Trading with Tape Reading is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 13 lectures • 01:29:00 total length •Introduction: 00:02:00 •1.1 Tape Reading: 00:02:00 •1.2 Level 1 vs Level 2: 00:03:00 •1.3 Supply and Demand: 00:06:00 •1.4 Time and sales: 00:03:00 •1.5 Importance of Tape Reading: 00:03:00 •2.1 Hidden Buyers: 00:11:00 •2.2 Hidden Sellers: 00:09:00 •2.3 Fakeouts and Manipulation Tactics: 00:05:00 •2.4 Identifying Reversals with Tape Reading: 00:08:00 •3.1 Setting Up Trading Platform: 00:30:00 •3.2 Risk Free Practice Trading: 00:07:00 •Assignment - Price Action Day Trading with Tape Reading: 00:00:00

Overview Start a career as an estate agent by gaining the skills and qualifications required to work in the real estate sector. This course will teach you everything you need to know to become a professional real estate agent. In this Estate Agent & Personal Development Level 3 course, you will learn sales techniques, communication skills and personal leadership skills. In addition, you will learn professional negotiation techniques, time management strategies and many other skills vital to succeed in the modern real estate sector. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Estate Agent & Personal Development Level 3. It is available to all students, of all academic backgrounds. Requirements Our Estate Agent & Personal Development Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 03:47:00 total length •Module 01 - Estate Agent: An Introduction: 00:24:00 •Module 02 - Different Types of Estate Agents: 00:18:00 •Module 03 - Getting Started on the Job: 00:19:00 •Module 04 - Listing Property: Finding the Sellers: 00:27:00 •Module 05 - Valuation Process: 00:24:00 •Module 06 - Negotiating as Estate Agent: 00:15:00 •Module 07 - Selling Property: Finding the Buyers: 00:26:00 •Module 08 - Letting Property: 00:34:00 •Module 09 - Technology for Estate Agents: 00:24:00 •Module 10 - Regulation of Estate Agents: 00:16:00

Overview Enter the world of the UK Housing Market and learn to become a renowned name in Estate Agency. This Property & Estate Agent course offers you a masterclass in property management and home selling skills, providing a lifelong career path for your future. The comprehensive learning modules will allow you to gather all the required knowledge and abilities needed to run or work in a high-performing agency. You will learn how to work closely with homeowners and property-seekers, alongside gaining the practical skills of negotiation, buying, selling, investing, and letting. The benefits of online marketing are also covered and explained. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Property & Estate Agent . It is available to all students, of all academic backgrounds. Requirements Our Property & Estate Agent is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 11 lectures • 03:47:00 total length •Module 01 - Estate Agent: An Introduction: 00:24:00 •Module 02 - Different Types of Estate Agents: 00:18:00 •Module 03 - Getting Started on the Job: 00:19:00 •Module 04 - Listing Property: Finding the Sellers: 00:27:00 •Module 05 - Valuation Process: 00:24:00 •Module 06 - Negotiating as Estate Agent: 00:15:00 •Module 07 - Selling Property: Finding the Buyers: 00:26:00 •Module 08 - Letting Property: 00:34:00 •Module 09 - Technology for Estate Agents: 00:24:00 •Module 10 - Regulation of Estate Agents: 00:16:00 •Assignment - Property & Estate Agent: 00:00:00

Mortgage advisors in the UK enjoy promising job opportunities, with the demand for their expertise steadily rising. As of 2021, the average annual salary for a mortgage advisor was £30,000 to £45,000, and experienced advisors earned up to £60,000 or more. With the UK's growing real estate market and the need for expert financial advice, pursuing a career as a mortgage advisor proves lucrative for job seekers seeking a rewarding and stable path in the mortgage advisor industry. Our comprehensive course on Mortgage Advisor Training will assist you in producing the best possible outcome by mastering the Mortgage Advisor Training skills. The Mortgage Advisor Training is for those who want to be successful. In the Mortgage Advisor Training, you will learn the essential knowledge needed to become well versed in Mortgage Advisor Training. Our Mortgage Advisor Training starts with the basics of Mortgage Advisor Training and gradually progresses towards advanced topics. Therefore, each lesson of this Mortgage Advisor Training is intuitive and easy to understand. Why would you choose the Mortgage Advisor Training from Compliance Central: Lifetime access to Mortgage Advisor Training materials Full tutor support is available from Monday to Friday with the Mortgage Advisor Training Learn Mortgage Advisor Training skills at your own pace from the comfort of your home Gain a complete understanding of Mortgage Advisor Training Accessible, informative Mortgage Advisor Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Mortgage Advisor Training course Study Mortgage Advisor Training in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Mortgage Advisor Training Mortgage Advisor Training Curriculum Breakdown: Module 01: Introduction to Mortgage and Mortgage Adviser Module 02: Basics of Mortgage Purchase Module 03: Understanding the Buyer's Perspective Module 04: Mortgage Finances Module 05: Being a Successful Mortgage Advisor Module 06: Mortgage Regulation and Law: UK Module 07: The Mortgage Conduct of Business (MCOB) Module 08: The Mortgage Conduct of Business (MCOB), Part 2 Module 09: UK Mortgage Market and Borrowers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Mortgage Advisor Training helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Mortgage Advisor Training. It is also great for professionals who are already working in Mortgage Advisor Training and want to get promoted at work. Requirements To enrol in this Mortgage Advisor Training, all you need is a basic understanding of the English Language and an internet connection. Career path The Mortgage Advisor Training will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Mortgage Advisor Training. Mortgage Advisor - £25-45k/year. Mortgage Broker - £30-55k/year. Mortgage Underwriter - £30-50k/year. Financial Advisor - £35-60k/year. Mortgage Business Development Manager - £40-65k/year. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview In the realm of construction and design, the age-old craft of carpentry remains a linchpin. The 'Diploma in Carpentry Course' offers an enlightening journey into the heart of this esteemed profession, beginning with foundational knowledge and progressing through more intricate subjects. Delve into the quintessentials of carpentry, from understanding the importance of different building materials to mastering the precision of floor systems and stair construction. Each module, carefully curated, ensures that learners receive a comprehensive understanding of the carpentry world, honing their craft to a fine edge. Learning Outcomes Gain a foundational understanding of carpentry, its history, and its significance in the modern world. Familiarise oneself with an array of tools, their specific uses, and maintenance procedures. Develop insights into the selection and application of different building materials. Acquire proficiency in constructing varied structures such as walls, roofs, and floors. Understand the principles and techniques behind specialised carpentry tasks like stair and concrete construction. Why buy this Diploma in Carpentry Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this Diploma in Carpentry Course for? Aspiring carpenters eager to delve into the craft and set a robust foundation. Individuals in the construction industry seeking to broaden their skillset. DIY enthusiasts keen on learning professional techniques. Architecture and design students looking for a deeper understanding of carpentry's applications. Homeowners wishing to undertake home projects with an informed perspective. Prerequisites This Carpentry & Joinery Mastery: Level 3 Accredited Online Diploma for Woodworking Artistry (CPD Certified) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Carpenter: £25,000 - £35,000 per annum Joiner: £24,000 - £34,000 per annum Site Manager (with carpentry background): £40,000 - £55,000 per annum Construction Project Manager: £45,000 - £65,000 per annum Furniture Designer: £22,000 - £32,000 per annum Building Surveyor: £30,000 - £50,000 per annum Certification After studying the course materials of the Carpentry & Joinery Mastery: Level 3 Accredited Online Diploma for Woodworking Artistry (CPD Certified) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Carpentry Introduction to Carpentry 00:16:00 Module 2: Tool Checklist and Use Tool Checklist and Use 00:24:00 Module 3: Building Materials Building Materials 00:17:00 Module 4: Adhesives and Fasteners Adhesives and Fasteners 00:22:00 Module 5: Floor Systems Floor Systems 00:18:00 Module 6: Wall Framing Wall Framing 00:16:00 Module 7: Roof Framing and Siding Roof Framing and Siding 00:22:00 Module 8: Windows and Exterior Doors Windows and Exterior Doors 00:20:00 Module 9: Stair Construction Stair Construction 00:14:00 Module 10: Concrete Construction Concrete Construction 00:19:00 Assignment Assignment - Diploma in Carpentry Course 00:00:00

Mortgage is an essential need for a home buyer and if you wish to know all about the mortgage, then this course is for you. A mortgage is a type of debt instrument that can be used in real estate transaction. In this course, you will be learning about mortgage and will be introduced tot credit ratings to help you choose mortgage lenders. Then you or your clients will be able to choose the right loans that will suit yours or your client's needs. You will learn how to boost credit ratings to be able to have a higher chance for a loan to be approved. You will also know everything about mortgage, loans and credit ratings that will help you in your future or current needs. Who is the course for? Professionals, businessmen or anyone who work in the mortgage and loan sector. People who are interested in learning more about the mortgage. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, a sound educational background or previous experience in finance will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Everything you Need to Learn About Mortgage Course is a useful qualification to possess and would be beneficial for the following careers: Accounting Specialist Business Development Credit Advisors Executive Producers Financial Head Group Account Director Loan Advisor Strategist. Everything you need to learn about mortgage What Is Credit Rating Booster 00:30:00 How To Find Mortgage Lenders 00:30:00 Finding The Right Loans 00:30:00 Compare Mortgage Rates 00:30:00 How To Successfully Negotiate For Lower Prices 00:30:00 Common Mortgage Error And How To Avoid Them 00:30:00 Wrapping Up 00:15:00 Reference Book Mortgage Guide UK 00:00:00 Mock Exam Mock Exam- Everything you need to learn about mortgage 00:20:00 Final Exam Final Exam- Everything you need to learn about mortgage 00:20:00

Overview This comprehensive course on Residential Property Sales will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Residential Property Sales comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Residential Property Sales. It is available to all students, of all academic backgrounds. Requirements Our Residential Property Sales is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 8 lectures • 03:44:00 total length •Module 01: Introduction to Residential Property Sales: 00:14:00 •Module 02: Valuation of Real Estate: 00:44:00 •Module 03: Law Relating to Residential Property Sales: 00:46:00 •Module 04: Residential Agency: 00:29:00 •Module 05: Finances Involved in Buying and Selling Property: 00:13:00 •Module 06: Property Appraisal and Basic Building Construction and Defects: 00:26:00 •Module 07: Records and Systems: 00:19:00 •Module 08: UK Tax on Property: 00:33:00