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Course Overview Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.  In this Winning Communication Skills for Telephone, Conference Calls course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Winning Communication Skills for Telephone, Conference Calls has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Winning Communication Skills for Telephone, Conference Calls is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Winning Communication Skills for Telephone, Conference Calls is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Winning Communication Skills for Telephone, Conference Calls is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Winning Communication Skills for Telephone, Conference Calls, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Winning Communication Skills for Telephone, Conference Calls will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Winning Communication Skills for Telephone, Conference Calls to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Event Management is a process of creative design with careful attention to details for making an event remarkable.

🌟 Unlock the Power of Effective Verbal Communication Mastery 🌟   Are you ready to elevate your communication skills and leave a lasting impression in every conversation? Welcome to the transformative journey of our comprehensive online course: 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette'!   MODULE 1: INTRODUCTION Embark on this enriching journey by understanding the fundamental principles of verbal communication. Gain insights into the significance of effective communication in today's interconnected world. Lay the groundwork for success by grasping the nuances of verbal exchanges and their impact on professional relationships. MODULE 2: PREPARATION AND PLANNING Master the art of preparation and strategic planning for every communication endeavor. Discover techniques to organize your thoughts, structure your conversations, and anticipate potential challenges. Learn how meticulous planning can enhance your verbal communication skills and set you apart in any situation. MODULE 3: TELEPHONE TACTICS Dive into the specifics of telephone etiquette and tactics. Uncover the secrets to engaging phone conversations that leave a lasting positive impression. From tone modulation to effective listening, grasp the subtleties that make your telephone interactions impactful and meaningful. MODULE 4: CONCLUSION Synthesize your learnings and embark on your journey towards becoming a verbal communication virtuoso. Summarize key takeaways, consolidate your newfound knowledge, and set actionable goals to implement your skills confidently. Prepare to leave a remarkable mark in every communication scenario.   Join our course now and unlock the potential to: ✨ Navigate professional conversations with finesse ✨ Cultivate impactful verbal communication skills ✨ Enhance your confidence in telephone and conference interactions ✨ Build lasting relationships through effective communication strategies   Don't miss this opportunity to revolutionize your communication prowess. Enroll now in 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette' and witness the transformation in your interactions! Sign up today to embark on a journey toward communication excellence! 🚀📞🌟 Course Curriculum INTRODUCTION Promo Winning Communication Skills for Telephone, Conference Calls 00:00 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls 00:00 PREPARATION AND PLANNING Never Confuse Personal Phone Use with Business Telephone Use Again 00:00 Why Your Phone is the Best Secret Business App Ever 00:00 Planning Your Successful Phone Environment 00:00 Final Preparation for Your Successful Phone Meetings 00:00 Making Sure Your Phone Passes Your Friend Test 00:00 Planning for Winning Conference Calls 00:00 Look Prime Time Ready for Your Video Calls 00:00 Placing Phone Calls Like the Consummate Professional 00:00 Always Knowing the Best Time to Call Clients and Prospects 00:00 Now You will Never Wake Up a Client in the Middle of the Night 00:00 Answering the Phone so Everybody Knows You are Ready for Business 00:00 No Such Thing As Answering The Phone Too Quickly These Days 00:00 Your Clients Will Never Think You are Screaming At Them Again 00:00 TELEPHONE TACTICS Knowing How to Sound Your Very Best - Every Time 00:00 The Right Way to Put Someone On Hold 00:00 Making Sure They Only Hear the Magic of Your Voice 00:00 Being a Professional to Every Generation, Regardless of Your Own Preferences 00:00 Voicemail That Soothes, Not Angers 00:00 Best Voicemail Messages for Success 00:00 Take 1, Take 2, Take 3 Until You Get It Right 00:00 Never Be Busy for Clients and Bosses Again 00:00 Making Your Phone Disappear At the Perfect Moments 00:00 Tit for Tat and Text for Text 00:00 Better Than the Best Hollywood Goodbyes 00:00 CONCLUSION Conclusion - You Are Now a Master of the Telephone for Every Business Situation 00:00

Description: Are you interested in Event Management? Then worry no more, enrol the course and learn the awesome techniques of managing any types of events. The course teaches you the skills that you can use for managing and preparing any event including wedding, conference, birthday party, annual part etc. The course covers everything such as time management, managing people, greetings, food service management, and others. Upon completion, you will be able to manage any events. Who is the course for? Businessmen, professional and people who are in the wedding industry People who are planning their wedding Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Event Management Event Planning Essentials 00:30:00 Budgeting Basics 00:15:00 Using the Committee Approach 00:15:00 Connecting with Partners and Sponsors 00:15:00 Advertising and Marketing 00:30:00 Selecting the Venue 00:15:00 Feeding the Masses 00:15:00 Business Etiquette Basics 00:15:00 Celebrating Diversity 00:15:00 Creating an Atmosphere of Service 00:05:00 Selecting Speakers and a Master of Ceremonies 00:15:00 Managing Contracts 00:30:00 Gathering Feedback 00:15:00 Event Day Roles 00:15:00 Closing the Event 00:15:00 Event Planning Module one - Getting Started 01:00:00 Module Two - Types of Events 01:00:00 Module Three - Brainstorming 01:00:00 Module Four - Types of Entertainment 01:00:00 Module Five - Support Staff 01:00:00 Module Six - Technical Staff 01:00:00 Module Seven - Vendors 00:30:00 Module Eight - Finalize The Plan 01:00:00 Module Nine - Administrative Tasks 01:00:00 Module Ten - Get Organized 01:00:00 Module Eleven - Post Event Activities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Wedding Planning Different Types of Wedding Ceremonies in the UK 00:15:00 Wedding Style & Vision 00:15:00 Wedding themes 00:15:00 How to Use Pinterest for Wedding Planning 00:30:00 Creating Your Wedding Budget 00:30:00 Wedding Budget Breakdown: How to Make and Stick to a Budget 00:15:00 Where to Splurge and Where to Save Money on Your Wedding 00:15:00 Wedding Attire 00:05:00 Wedding Reception Seating Etiquette 00:15:00 How to Seat Your Guests at the Wedding Reception 00:15:00 Address Wedding Invitations 00:15:00 Food and Beverage Planning 00:30:00 Wedding Photography Planning 00:30:00 Decorate Your Wedding Venue With Flowers 00:15:00 Wedding Catering: Planning Your Wedding Menu 00:30:00 The Wedding Cake 00:30:00 Entertaining Your Wedding Guests 00:30:00 Wedding Management Introduction 00:15:00 Wedding Planning On A Budget 01:00:00 Wedding Attire Money Saving Tips 01:00:00 Reception Cash Saving Tips 01:00:00 Reception Dinner Budget Saving Tips 01:00:00 Planning Catering for Your Wedding 00:30:00 Saving Money On Buying Flowers 00:30:00 Photography And Videography Cash Savers 01:00:00 Your Honeymoon Adventure 00:30:00 Conclusion: Final Thoughts 00:15:00 Wedding Planning Checklist 00:30:00 Mock Exam Mock Exam- Wedding, Conference and Event Management Diploma 00:30:00 Final Exam Final Exam- Wedding, Conference and Event Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Leading People Through Change (Free L&I Conference Course) (On-Demand) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Leading People Through Change (Free L&I Conference Course): On-Demand The goal of this course is for you to effectively lead and manage people through times of change. Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What You Will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Level 5 QLS Course With QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 160 CPD Points | CPD Accredited

Unveil the artistry behind seamless events with our Level 5 Diploma in Event Planning. Dive into the intricacies of crafting unforgettable experiences as you navigate through modules like "Event Classification" and "Catering at Events." Immerse yourself in the world of strategic event marketing and master the nuances of event security. From the foundations of event management to developing your own event planning business, this event planning course is your passport to unlocking the secrets of the industry. Elevate your expertise in planning and executing events that leave a lasting impression. Set out on an adventure that goes beyond traditional event planning, exploring the core of each module and assisting you in developing the range of abilities needed to become a skilled event planner. Learn about the shifting roles, responsibilities, and difficulties faced by event planners and gain a thorough understanding of event cleaning, waste management, and decoration. Develop your abilities to plan flawless events that enthral spectators and create enduring memories. Level 5 Diploma in Event Planner Course Learning Outcomes: Master the art of event classification, understanding diverse event types. Develop strategic event marketing techniques to enhance event visibility. Hone skills in catering at events, ensuring culinary excellence aligns with the event theme. Acquire proficiency in event security measures to guarantee a safe and enjoyable experience. Explore the intricacies of developing an event planning business, from conceptualization to execution. Gain comprehensive knowledge in the role of an event planner, navigating challenges with finesse. Level 5 Diploma in Event Planner Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Marketing Module 08: Catering at Events Module 09: Event Decorations Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Developing an Event Planning Business Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 5 Diploma in Event Planner Event Coordinator Wedding Planner Corporate Event Manager Exhibition Organizer Conference Planner Fundraising Event Specialist Requirements Level 5 Diploma in Event Planner To enrol in this Level 5 Diploma in Event Planner, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Event Planner Event Coordinator: £22,000 to £30,000 per year Wedding Planner:£25,000 to £35,000 per year Conference and Exhibition Organizer: £24,000 to £32,000 per year Corporate Event Planner: £26,000 to £35,000 per year Event Marketing Specialist: £28,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Take on a journey to become an interpreter entails delving into a comprehensive course structured to hone language proficiency and cultural acumen while mastering the art of effective communication. In today's globalized landscape, the role of an interpreter is indispensable, serving as a bridge between diverse linguistic and cultural realms. The significance of this skill in fostering understanding and facilitating communication cannot be overstated, particularly in multicultural societies and international business settings. Upon acquiring proficiency, avenues for employment in the UK abound, with opportunities spanning various sectors such as healthcare, legal, and diplomatic realms. The average salary for interpreters in the UK ranges from £20,000 to £30,000 per annum, with ample prospects for career advancement. The advantages of pursuing this How to Become an Interpreter course are manifold, with the demand for interpreters projected to rise by 20% over the next decade, underscoring its enduring relevance in an increasingly interconnected world. As such, investing in interpreter training not only unlocks diverse career opportunities but also contributes to bridging linguistic and cultural divides, fostering mutual understanding and cooperation on a global scale. Key Features: CPD Certified Interpreter Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Interpreting Module 02: Language Skills Development Module 03: Interpreting Techniques Module 04: Specialised Interpreting Fields Module 05: Cultural Competence Module 06: Technology in Interpreting Module 07: Ethics and Confidentiality Module 08: Dealing with Challenges Learning Outcomes: Master fundamental skills in Interpreter across various contexts and settings. Develop language proficiency to facilitate accurate and fluent Interpreting. Apply diverse techniques to effectively convey messages between languages. Explore specialized fields such as legal, medical, and conference Interpreter. Cultivate cultural competence to navigate intercultural communication sensitively. Utilize technology to enhance Interpreter efficiency and accuracy. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This How to Become an Interpreter course is accessible to anyone eager to learn more about this topic. Through this Interpreter course, you'll gain a solid understanding of How to Become an Interpreter, this Interpreter course is ideal for: Language enthusiasts seeking to excel in interpretation. Professionals aiming to broaden their communication capabilities. Students pursuing careers in translation and interpretation. Individuals interested in cross-cultural communication and global interaction. Those aspiring to become proficient interpreters in diverse industries. Requirements There are no requirements needed to enrol into this How to Become an Interpreter course. We welcome individuals from all backgrounds and levels of experience to enrol into this How to Become an Interpreter course. Career path After finishing this How to Become an Interpreter course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of an Interpreter are: Court Interpreter - £25K to 35K/year. Conference Interpreter - £30K to 50K/year. Medical Interpreter - £22K to 40K/year. Sign Language Interpreter - £20K to 35K/year. Freelance Interpreter - £20K to 40K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Best Practices for Building Your Cross-Cultural Proficiency Join Christa Kirby for this presentation from IIL's International Project Management Day Online Conference discussing best practices for building your proficiency working with cross-cultural teams. This video covers best practices for leading both virtual and cross-cultural teams, touching on common pitfalls related to both. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.