Building strong, lasting relationships with customers is a vital skill in today’s business landscape. This Customer Relations Advisor Course offers a deep dive into the essentials of Customer Relationship Management (CRM), equipping learners with a solid understanding of how to nurture and maintain positive customer interactions. From the basics of CRM principles to advanced strategies, the course covers everything needed to effectively manage customer data, analyse trends, and enhance overall satisfaction. Participants will explore the key components of CRM systems and how data-driven approaches can be leveraged to deepen customer loyalty and resolve complaints with confidence. The curriculum also anticipates future trends, preparing learners to adapt in a rapidly evolving marketplace. Ideal for those seeking to refine their customer engagement capabilities in an entirely online format, this course provides clear insights and practical knowledge designed to elevate customer relations and support business success. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Relations Advisor training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Relations Advisor training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
This Level 1 Award In Caring for Children provides an understanding of the knowledge and skills required to care for young children. It covers the growth, learning, and development of children. There are also modules to help with self-development. Through this Level 1 Award In Caring for Children course you will learn how to help children in developing their communication and language skills, the health and safety guidance involved in caring for children, how play can help a child's learning and development and how to respect and value children as individuals. Learning Outcomes After completing this Level 1 Award In Caring for Children course, learner will be able to: Understand how play can help a young child to gain confidence. Gain skills for communicating with a young child Gain a thorough understanding of growth and development of young children Understand Human Growth and Development Know how to respect and value Children Understand healthy eating for families Why Choose Level 1 Award In Caring for Children Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 1 Award In Caring for Children Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Others Benefits of Level 1 Award In Caring for Children Bundle Course: Free 09 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the course ] **Level 1 Award In Caring for Children** Detailed Course Curriculum Module 1: Confidence Building for the Young Child Through Play know the Support a Young Child Needs to Gain Confidence Through Play know How to Encourage a Young Child to Express Their Feelings Through Play Module 2: Listening to and Talking with a Young Child Know Skills for Communicating with a Young Child Understand Activities that will Develop a Child's Talking and Listening Skills Module 3: Growth and Development of Young Children know About Factors Which Influence Growth and Development of Children From Birth to 5 Years 11 Months know How to Support Growth and Development of Children Module 4: Human Growth and Development know About Human Growth and Development know Factors That Affect Human Growth and Development Module 5: Respecting and Valuing Children Know How to Respect and Value Children as Individuals Understand Ways to Respect and Value Children Know that Children Have Rights Module 6: Healthy Eating for Families Understand the Importance of a Balanced Diet Know About Good Eating Habits for Families Know Special Food Requirements for Groups and Individuals Know How to Store and Handle Food safely ------------------------ Assessment Method After completing each module of the Level 1 - Award In Caring for Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 - Award In Caring for Children course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 1 Award In Caring for Children** This Level 1 Award In Caring for Children course is for anyone who is considering a career in caring for children. It could also help you re-engage with learning and remove barriers to entering the childcare workforce. Requirements **Level 1 Award In Caring for Children** There are no specific requirements for this Level 1 Award In Caring for Children course because it does not require any advanced knowledge or skills. Career path **Level 1 Award In Caring for Children** This Level 1 Award In Caring for Children course provides an ideal route into a career in child care and results in a fully recognised qualification, with a number of progression routes to higher level child care and teaching assistant qualifications. Certificates Certificate of completion Digital certificate - Included
Dive into the comprehensive world of Entity Framework Core with this detailed course, designed to equip you with the skills to efficiently use EF Core in .NET applications.
Discover the rewarding field of Counselling and Psychology with our Diploma Course, designed for those who want to help others overcome their difficulties. Join us to begin your journey towards a fulfilling career as a Psychologist, Counsellor, Careers Counsellor, Drug and Alcohol Counsellor, or Family and Marriage Counsellor. Get your CPD certificate upon completion and be ready to make a positive difference in people's lives.
In this course, you will learn how to unlock the power of Generative AI and learn to generate passive income for profitable online ventures with ChatGPT. Gain the skills to automate tasks efficiently, generate revenue from your content, and uphold ethical AI practices. This course is perfect for beginners or anyone seeking to enhance their online ventures with AI technology.
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Gain comprehensive knowledge in child psychology and counselling with our accredited Child Psychology & Counselling Diploma Course. Enjoy a great online learning experience with expert guidance and support from industry leaders. Suitable for individuals interested in child psychology, aspiring counsellors, psychology students, professionals seeking to enhance their skills, and parents/caregivers
Learn how to investigate witnesses and solve crimes with our Witness Investigation course. This course is designed for professionals in law enforcement, legal, and security fields who want to understand witness psychology, evidence collection, and crime analysis. You will receive a CPD certificate, expert guidance, and year-long access. This course is ideal for those who are interested in justice and forensic psychology.
Overview Kickstart a career in the beauty industry by enrolling in our Eyelash Lifting and Tinting Diploma course. Everyone craves defined eyes, and eyelash lifting and tinting is the perfect way to achieve this look. Industry experts designed this Eyelash Lifting and Tinting Diploma course to teach you how to lift and tint eyelashes safely and with confidence. Throughout the course, you will get step-by-step guidance on the whole process of lash and brow tinting to equip you with the skills to become a professional eyelash specialist. So enrol today, build an exciting career and create defined eyes which everyone craves, for you and your clients. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Eyelash Lifting and Tinting Diploma. It is available to all students, of all academic backgrounds. Requirements Our Eyelash Lifting and Tinting Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 8 lectures • 03:55:00 total length •Module 1: Eye Lash Lift & Eyelash Tinting: 00:20:00 •Module 2: Consultation Skills: 01:15:00 •Module 3: How to Maintain a Safe, Secure and Hygienic salon: 01:00:00 •Module 4: Eye and Eyelashes Anatomy: 00:20:00 •Module 5: Contra Indications and Contra Actions: 00:35:00 •Module 6: Product Information And Usage Guidelines: 00:00:00 •Module 7: Lash Lifting Technique: 00:25:00 •Assignment - Eyelash Lifting and Tinting Diploma: 00:00:00
Overview Ensure you are fully trained as a UK childminder and keep young ones protected by studying recommended Safeguarding techniques. This Safeguarding and Protection for Children Level 2 course provides the knowledge you will need to identify cases of abuse or risk towards children while looking after them. As a nanny, babysitter, or teacher, you need to know the facts about safeguarding children in your charge. You will be taught the steps to take when assessing those you believe to be at risk, and how to ensure others do not harm them. This ability is an essential part of childcare, and completion of this course will prove reassuring to parents. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Safeguarding and Protection for Children Level 2. It is available to all students, of all academic backgrounds. Requirements Our Safeguarding and Protection for Children Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 03:54:00 total length •Module 01: Introduction to Safeguarding: 00:21:00 •Module 02: Laws and Guidance: 00:43:00 •Module 03: Child Abuse: 00:49:00 •Module 04: Child Sexual Exploitation: 00:38:00 •Module 05: Responding to Disclosure and Reporting: 00:25:00 •Module 06: Risks and Risk Assessment: 00:16:00 •Module 07: Things to Do after Referral: 00:24:00 •Module 08: Record Keeping: 00:18:00 •Assignment - Safeguarding and Protection for Children Level 2: 00:00:00