267 Courses delivered On Demand

Training, in broad terms, is the process of teaching someone or a group of people to do something new or better. However, for the professional trainer, effective and efficient training entails far more than this. The purpose of this Train the Trainer course is to introduce the skills, knowledge, and character traits that are at the heart of effective training. Effective training requires far more than simply presenting candidates with new ideas and expecting them to respond appropriately. The effective trainer is a charismatic and inspirational leader who naturally develops trust and respect in delegates. Through this Train the Trainer course you will learn how to identify and respond to individual candidates' unique needs, engage even the most difficult audiences, and become a confident communicator. Learn about the art of effective performance management, the value of conflict resolution skills, and a detailed breakdown of the effective workshop planning process. Learning Outcomes After completing this Train the Trainer Course course, learner will be able to: Gain in-depth knowledge about adult learners Understand training styles Gain a solid understanding of today's learner Know how to write instructional objectives Understand selecting, designing, and developing active-training methods Know how to evaluate training Know how to train across cultures Understand storytelling as a training technique Know how to use technology in training Why Choose Train the Trainer Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Train the Trainer Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ***Others Benefits of this Train the Trainer Course Free PDF Certificate Lifetime Access Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Train the Trainer Course] Detailed course curriculum /\ Train the Trainer Course /\ Module 01: Assessing Needs Module 02: Understanding Adult Learners Module 03: Training Styles Module 04: Understanding Today's Learner Module 05: Writing Instructional Objectives Module 06: Writing an Instructional Plan Module 07: Selecting, Designing, and Developing Active-Training Methods Module 08: Delivering Training Module 09: Using Visual Aids Module 10: Working with Groups Module 11: Using Creativity Module 12: Evaluating Training Module 13: Training Across Cultures Module 14: Storytelling as a Training Technique Module 15: Using Technology in Training Module 16: Training on the Job Module 17: Training During Tough Times Module 18: The Business of Consulting: Internal and External Assessment Method After completing each module of the Train the Trainer Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Train the Trainer course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Train the Trainer Course is ideal for both existing and future trainers, as well as business owners, managers, human resources personnel, and anyone involved in employee training or development. Requirements There are no specific requirements for this Train the Trainer Course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

------------------------NEW YEAR SALE ENDS TODAY------------------------ Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to People Management Skills Level 3 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Enhance your interpersonal skills and become respected as a sought-after Line Manager in any high-performing organisation. This People Management Skills Level 3 course provides the knowledge and tools you'll require to nurture and steer your staff to fruitful careers and performances. Written with the aid of industry experts, the comprehensive online modules coach you on how to perform every aspect of People Management. You will learn how to master appropriate disciplinary procedures, drive recruitment and induction, motivate teams and individuals, recognise outstanding performances, and develop a healthy culture and work environment. The contents will assist your personal development as well as your career progression. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. People Management Skills Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. People Management Skills Level 3 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take People Management Skills Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this People Management Skills Level 3: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills What other courses are included with this People Management Skills Level 3? Course 01: People Management Skills Level 3 Course 02: Leadership and Management Training Course Course 03: Team Building Masterclass Course 04: Effective Communication Skills Diploma Course 05: Resourcing and Managing Talent Course Course 06: Motivation Skills Course 07: Influencing and Negotiating Course 08: Workplace Confidentiality Course 09: Goal Setting Masterclass Course 10: Equality and Diversity Course 1: Conflict Management Curriculum ***People Management Skills Level 3*** Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this People Management Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our People Management Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included You will get the Hard Copy certificate for the title course (People Management Skills Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Certificate in HR Audit Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Certificate in HR Audit Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Certificate in HR Audit Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Certificate in HR Audit Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Certificate in HR Audit? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Certificate in HR Audit there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Certificate in HR Audit course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Certificate in HR Audit does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Certificate in HR Audit was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Certificate in HR Audit is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Certificate in HR Audit Module 01: Introduction to HR Audit 00:19:00 Module 02: HR Audit Procedures 00:25:00 Module 03: Employee Recruitment and Selection Procedure 00:38:00 Module 04: Employee Training and Development Process 00:25:00 Module 05: HR Audit Interviews 00:27:00 Module 06: Reporting HR Audit Outcome 00:26:00 Module 07: UK Internal Audit Standards 00:27:00 Mock Exam Mock Exam - Certificate in HR Audit 00:20:00 Final Exam Final Exam - Certificate in HR Audit 00:20:00

HR: Employee Recognition Training Course Do you want to know how to train an employee? Or are you working in human resource management sections and need to train employees? The course will guide you to learn about employee recognition and training. Course Description: Training employee to explore their hidden skill is an integral part of the business. It helps to make the employee more skilful and efficient for the corporate world. In the course, you will learn how to be an expert in employee training and how to reward them. The course guides you the proper employee recognition program that will suit your company's goal. You will know the leadership quality and skills of the employee. You will gather information how to construct a culture of recognition and be consistent in your recognition program to be able to motivate your employees. In the end, you will learn all the necessary information about Employee Recognition Training. Course Highlights HR: Employee Recognition Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed HR: Employee Recognition Training Course into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose HR: Employee Recognition Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? HR: Employee Recognition Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our HR: Employee Recognition Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - The Many Types of Incentive 01:00:00 Module Three - Designing Employee Recognition Programs 01:00:00 Module Four - How To Get The Buzz Out 01:00:00 Module Five - It Starts From The Top! 01:00:00 Module Six - Creating a Culture of Recognition 01:00:00 Module Seven - The Best Things In Life Are Free! 01:00:00 Module Eight - A Small Gesture Goes A Long Way 01:00:00 Module Nine - Pulling Out The Red Carpets 01:00:00 Module Ten - The Don'ts of Employee Recognition 01:00:00 Module Eleven - Maintaining Employee Recognition Programs 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities HR: Employee Recognition Training Course- Activities 00:00:00 Mock Exam Mock Exam- HR: Employee Recognition Training Course 00:20:00 Final Exam Final Exam- HR: Employee Recognition Training Course 00:20:00

Mobile learning or M Learning is defined as the delivery of learning, education or training on mobile devices such as mobile phones, tablets, laptops or PDAS. M Learning allows training and support to be taken anywhere making it flexible and convenient for businesses to use. Many businesses are taking advantage of this new technology to educate their employees and clients. This course will be perfect for you to know more about M-Learning and learn how to improve your business. M-Learning is one of these newly discovered methods that this course is made for. Since technology has been improving throughout the years, learning to adapt to new changes have also been part of our society. Learning about new methods to improve your career is one of these changes. You will know more about M-Learning and its meaning through this course. Then learn the different methods and its benefits. You will also learn to train and create M-Learning. Thus, in this course everything about M-Learning will be provided for you to learn and be successful. Course Highlights mLearning Basics is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed mLearning Basics into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose mLearning Basics Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? mLearning Basics is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our mLearning Basics is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:30:00 Module Two - What is MLearning? 01:00:00 Module Three - Common MLearning Devices 01:00:00 Module Four - Ancillary Equipment in MLearning 00:30:00 Module Five - M-Learning vs E-Learning 01:00:00 Module Six - Four C's of MLearning 00:30:00 Module Seven - Aspects of MLearning 01:00:00 Module Eight - Challenges of MLearning 00:30:00 Module Nine - Benefits of MLearning 01:00:00 Module Ten - Getting MLearning Started 00:30:00 Module Eleven - Employee Training 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities mLearning Basics- Activities 00:00:00 Mock Exam Mock Exam- mLearning Basics 00:20:00 Final Exam Final Exam- mLearning Basics 00:20:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! In today's fast-paced and ever-changing corporate landscape, the importance of robust Human Resources (HR) practices cannot be overstated. With over 75% of UK businesses acknowledging the critical role of HR in achieving organisational success, the demand for skilled HR professionals is at an all-time high. This bundle is your gateway to mastering the multifaceted domain of HR, offering a comprehensive understanding tailored to increase your expertise in managing today's dynamic workforce. This exclusive bundle covers everything from the foundational Certificate in HR Audit to specialised training in UK Payroll Management and Performance Management, alongside critical courses on Office Administration, HR Management, Employee Hiring, and Termination Training. It's structured to provide you with an in-depth understanding of the nuances of Employment Law in the UK, effective office management, payroll intricacies, and the latest HR management strategies and audit skills. By the end of this course, you'll be well-equipped to handle HR challenges with confidence and drive organisational success through effective people management. Courses Are Included In this HR Audit (HR Management, Performance Management & Internal Audit) : Course 01: Certificate in HR Audit CPD Certified Course 02: Internal Audit Skills Course 03: UK Employment Law Course 04: Office Administration Course 05: HR Management Course Course 06: UK Payroll Management Course 07: Performance Management Level 3 Course 08: Employee Hiring and Termination Training For those passionate about HR Management, the "HR Audit (HR Management, Performance Management & Internal Audit)" bundle opens doors to a fulfilling career path where you can truly make an impact on developing the environment in a company. Enrol now and take the first step towards making a real difference with essential HR Management skills to take your company to the next level! After this Administration Training course, you will be able to learn: Understand the key aspects of UK Employment Law and its application. Master HR audit techniques to evaluate and improve HR practices. Gain insights into effective internal audit strategies for HR. Learn best practices in office administration and payroll management. Develop skills in performance management to enhance team productivity. Acquire knowledge of employee hiring and termination protocols. Why Prefer This Administration Training Course? Earn a CPD-accredited certificate upon course completion Receive a FREE Administration student ID with exclusive discounts Lessons aligned with Administration standards Access innovative, engaging Administration content and activities Complete the program at your own pace with Administration flexibility Enjoy 24/7 tutor support for Administration students Hurry up and join!! This bundle offers a deep dive into HR management, focusing on UK Employment Law, payroll management, and performance evaluation. It equips learners with the skills to conduct HR audits, manage office administration, and implement effective hiring and termination training. Through this course, you'll become proficient in ensuring compliance, enhancing employee performance, and contributing to your organisation's success. Course Curriculum HR Audit (HR Management, Performance Management & Internal Audit) Course 01: Certificate in HR Audit CPD Certified Module 01: Introduction to HR Audit Module 02: HR Audit Procedures Module 03: Employee Recruitment and Selection Procedure Module 04: Employee Training and Development Process Module 05: HR Audit Interviews Module 06: Reporting HR Audit Outcome Module 07: UK Internal Audit Standards Course 02: Internal Audit Skills Module 01: Auditing As A Form Of Assurance Module 02: Internal Audit Procedures Module 03: Technology-Based Internal Audit Module 04: Internal Control And Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career As An Auditor Course 03:UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 5 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £104) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: HR professionals Office managers Small business owners Aspiring HR managers Audit practitioners Career changers Requirements You will not need any prior background or expertise to enrol in this Administration Training course. Career path People who enrol in this Administration Training course can pursue their career as: HR Manager - £45,000 to £60,000 Internal Auditor - £35,000 to £50,000 Payroll Manager - £30,000 to £45,000 Performance Management Specialist - £40,000 to £55,000 Employment Law Advisor - £35,000 to £50,000 Office Administration Head - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge. Advanced Diploma in HR (Human Resources) at QLS Level 7 Hard copy certificate - £149

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Embark on a dynamic journey where the worlds of Human Resource Management and Marketing converge. Our comprehensive Human Resource Management and Marketing course is designed to equip you with essential skills and knowledge in these two critical domains. Delve into the realm of HR and learn the intricacies of employee recruitment, training, and performance appraisal. Explore the art of motivating and counseling employees while ensuring their health and safety at the workplace. Complement this HR expertise with a deep understanding of marketing, including the various types and effective communication strategies. This course is your gateway to a thriving career in HR and marketing, where you can make a profound impact on organizations. Learning Outcomes Gain expertise in employee recruitment and selection processes. Understand the nuances of training and development to enhance employee skills. Master performance appraisal techniques for a motivated workforce. Learn to foster positive employee relations and provide effective counseling. Ensure workplace health and safety while comprehending HR record-keeping and statistics. Explore the foundations of marketing and develop strong communication skills. Why choose this Human Resource Management and Marketing course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Human Resource Management and MarketingĒ course for? Aspiring HR professionals looking to build a strong foundation. Marketing enthusiasts eager to grasp the basics of the field. Individuals seeking a diverse skill set for a competitive job market. Business owners and entrepreneurs aiming to manage HR and marketing efficiently. Students and professionals interested in HR and marketing synergy. Career path HR Manager: £30,000 - £70,000 Marketing Coordinator: £22,000 - £35,000 Recruitment Specialist: £25,000 - £45,000 Marketing Assistant: £20,000 - £30,000 Employee Relations Advisor: £25,000 - £45,000 Communications Officer: £25,000 - £45,000 Prerequisites This Global Human Resource Management Professional (GPHR) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Global Human Resource Management Professional (GPHR) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Human Resource Management and Marketing Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Employee Termination 00:18:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: What is Marketing? 00:10:00 Module 11: Common Marketing Types (I) 00:07:00 Module 12: Common Marketing Types (II) 00:08:00 Module 13: Communicating the Right Way 00:07:00