715 Courses delivered On Demand

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

The Real Estate - CPDQS Accredited Bundle Course offers an extensive pathway into the property sector, blending essential topics across sales, management, law, and investment. This carefully designed collection addresses everything from the fundamentals of property management and residential sales to specialised areas like conveyancing, land surveying, and tax accounting. Whether you aim to understand legal frameworks, master marketing strategies, or enhance your negotiation abilities, this course bundle delivers a rich variety of knowledge to suit diverse ambitions within the property industry. All modules are delivered entirely online, allowing you to study at your own pace without any need for physical attendance. Perfect for those seeking a thorough grasp of the real estate landscape, this course is tailored to sharpen your understanding of critical concepts such as debt management, customer relationship management, and stakeholder engagement. Designed for individuals eager to deepen their expertise and advance their career in real estate, this bundle stands as a valuable resource for both newcomers and seasoned professionals alike. Key Features of Real Estate Bundle CPD Accredited Real Estate Course Instant PDF certificate Fully online, interactive Real Estatecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Real Estate Bundle course to excel! To become successful in your profession, you must have a specific set of Real Estate skills to succeed in today's competitive world. In this in-depth Real Estatetraining course, you will develop the most in-demand Real Estate skills to kickstart your career, as well as upgrade your existing knowledge & skills. Real Estate Curriculum Course 01: Real Estate Agent Course 02: Property Management Certificate Course 03: Property Development Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Real Estate bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Real Estate course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Real Estate basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Real Estate Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Property Management - CPDQS Accredited Bundle Course offers a detailed and insightful look into the dynamic world of property management. Covering a range of topics, this course equips learners with the essential knowledge needed to effectively manage properties, handle tenant relations, and navigate the complexities of legal and financial aspects in property management. With the growing demand for skilled property managers in the UK, this course provides an excellent foundation for those looking to understand the key responsibilities of managing properties, from maintenance coordination to lease agreements. This fully accredited course is designed to suit individuals who aspire to build a solid understanding of property management, whether they are looking to start in the field or enhance their existing knowledge. The flexible online format makes it easy to fit learning around your lifestyle. Throughout the course, you will explore essential concepts like property law, budgeting, and communication techniques, ensuring you are well-prepared for the opportunities this sector offers. Whether managing residential or commercial properties, this course will help you develop the expertise needed to navigate the field effectively. Key Features of Property Management Bundle CPD Accredited Property Management Course Instant PDF certificate Fully online, interactive Property Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Property Management Bundle course to excel! To become successful in your profession, you must have a specific set of Property Management skills to succeed in today's competitive world. In this in-depth Property Managementtraining course, you will develop the most in-demand Property Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Management Curriculum Course 01: Property Management Certificate Course 02: Property Development Course 03: Real Estate Agent Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Property Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

10 QLS Endorsed Courses for Operations Manager | 10 QLS Endorsed Hard Copy Certificates | Life Time Access | Tutor Support

Tourism contributes hugely to a country's economy. Some countries are dependent on their income from the tourism industry. In this course, you will be able to understand tourism and how you would be able to survive in this industry. Moreover, this course will discuss the basics of travel and tourism. You will be able to learn about the tourism products and services. Lastly, you will learn to manage tour operations and all the relevant core management. Course Highlights Level 2 Certificate in Travel & Tourism is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 2 Certificate in Travel & Tourism into 21 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 3 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 2 Certificate in Travel & Tourism Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 2 Certificate in Travel & Tourism is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 2 Certificate in Travel & Tourism is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Level 2 Certificate in Travel & Tourism - Updated Version Introduction to Travel and Tourism 00:13:00 Tourism Products and Services 00:13:00 Tour Operating and Travel Retailing 00:15:00 Marketing in Travel and Tourism 00:11:00 Developing Communication Skills 00:13:00 Customer Service and Satisfaction 00:10:00 Customer Relationship Management (CRM) 00:18:00 Human Resource Management in Travel Industry 00:15:00 Crisis and Visitor Attraction Management 00:20:00 Transport Management Procedure 00:14:00 Sustainable Tourism 00:09:00 Public Awareness Campaigns 00:11:00 Brexit and its Impact on Tourism Industry 00:26:00 Level 2 Certificate in Travel & Tourism - Old Version Introduction to Travel & Tourism FREE 00:30:00 The Products & Services of Tourism FREE 00:30:00 Managing Tour Operations 00:30:00 Marketing Management 01:00:00 Human Resource Management 01:00:00 Transportation Management 00:30:00 Quality Management 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Travel & Tourism 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Travel & Tourism 00:20:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Feeling Stuck in Your Career? The SAP, Project Management, Quality Assurance (QA) & Business Finance - 40 CPD Courses Bundle is Your Skill-Building Solution. This exceptional collection of 40 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle provides an engaging learning experience, helping you learn skills across various disciplines. With SAP, Project Management, Quality Assurance (QA) & Business Finance - 40 CPD Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The SAP, Project Management, Quality Assurance (QA) & Business Finance bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the SAP, Project Management, Quality Assurance (QA) & Business Finance - 40 CPD Courses bundle on your job life and career growth! This SAP, Project Management, Quality Assurance (QA) & Business Finance - 40 CPD Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: SAP Controlling (CO) - Product Costing S4HANA Course 02: SAP S4HANA Controlling - Cost Center Accounting Course 03: Operations Management: Enterprise Resource Planning Course 04: Project Management Training Course 05: Fundamentals of Business Analysis Course 06: Applied Business Strategy for Managers Course 07: Financial Analysis Course 08: Financial Controller Training Course 09: Accounting and Finance Course 10: Finance: Financial Investigator Course 11: Financial Ratio Analysis for Business Decisions Course 12: Quality Management Course 13: Diploma in Lean Process and Six Sigma Course 14: Business Project Manager Training Course 15: Agile Scrum Master Certification Course 16: Rapid Business Improvement Course 17: Automation of Processes Course 18: Process Improvement Course 19: RCA: Root Cause Analysis Course 20: Business Productivity Training Course 21: Marketing Principles Course 22: Product Management Course 23: Retail Management Diploma Course 24: Inventory Management Training Course 25: Logistics Management Course 26: Supply Chain Management Course 27: Certificate in Purchasing and Procurement Course 28: Transport Planner/ Transport Management Diploma Course 29: Xero Accounting and Bookkeeping Online Course 30: Advanced Tax Accounting Course 31: HR Management Course Course 32: Diploma in Customer Relationship Management (CRM) Course 33: Time Management Training - Online Course Course 34: Career Development Plan Fundamentals Course 35: CV Writing and Job Searching Course 36: Learn to Level Up Your Leadership Course 37: Networking Skills for Personal Success Course 38: Ace Your Presentations: Public Speaking Masterclass Course 39: Learn to Make a Fresh Start in Your Life Course 40: Motivation - Motivating Yourself & Others What will make you stand out? Upon completion of this online SAP, Project Management, Quality Assurance (QA) & Business Finance - 40 CPD Courses Bundle, you will gain the following: CPD QS Accredited Proficiency with this SAP, Project Management, Quality Assurance (QA) & Business Finance Bundle After successfully completing the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this SAP, Project Management, Quality Assurance (QA) & Business Finance Bundle The online test with immediate results You can study and complete the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle at your own pace. Study for the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle using any internet-connected device, such as a computer, tablet, or mobile device. The SAP, Project Management, Quality Assurance (QA) & Business Finance - 40 CPD Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle, a comprehensive, complete collection of 40 courses. Each course in the SAP, Project Management, Quality Assurance (QA) & Business Financebundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle offers the flexibility and convenience to learn at your own pace. Make the SAP, Project Management, Quality Assurance (QA) & Business Finance package your trusted partner in your lifelong learning journey. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The SAP, Project Management, Quality Assurance (QA) & Business Finance - 40 CPD Courses is perfect for: Expand your knowledge and skillset for a fulfilling career with the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle. Discover your passion or explore new career options with the diverse learning opportunities in the SAP, Project Management, Quality Assurance (QA) & Business Financebundle. Learn on your schedule, in the comfort of your home - the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the SAP, Project Management, Quality Assurance (QA) & Business Finance bundle. Certificates CPD Certificates Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you like to close more deals and build stronger client relationships? If so, this comprehensive Telemarketing & Sales Training Bundle is for you! This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in telemarketing strategies, develop strong sales management skills, and learn how to build trust and rapport with your customers. The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Telemarketing & Sales Training Course 02: Sales Management Course 03: Telesales Executive Training Course 04: Marketing Management Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential! Learning Outcomes of Telemarketing & Sales Training Develop a strong understanding of telemarketing principles and sales techniques. Craft compelling sales presentations and navigate objections with ease. Utilise effective communication skills to build rapport and win over customers. Implement proven strategies for lead generation and customer relationship management. Gain insights into sales management best practices to lead and motivate teams. Leverage marketing strategies to support and enhance telemarketing and sales efforts. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Telemarketing & Sales Get a free student ID card with Telemarketing & Sales Training program (£10 postal charge will be applicable for international delivery) The Telemarketing & Sales is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Telemarketing & Sales course materials The Telemarketing & Sales comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Telemarketing & Sales Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales Course 02: Sales Management Module One: Understanding The Talk Module Two: Getting Prepared To Make The Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing The Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using A Prospect Board Course 03: Telesales Executive Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Telesales Telemarketing Sales Marketing Call Centre Customer Service Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Telesales Manager Telemarketing Manager Call Centre Customer Service Representative Telesales Executive Telemarketing Executive Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Telemarketing & Sales Training at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

Enrol in this Quality Management program right away to develop the abilities, expertise, and experience you need to advance your career. This training course covers the principles and practices of quality management. It aims to help participants understand how to effectively implement and maintain a quality management system in an organisation for business success. This Quality Management course is made up of a variety of in-depth, simple-to-digest sections that are intended to give you a thorough understanding of Quality Management. Also the modules will cover details about the 4 attributes of Quality management which are quality planning, quality control, quality assurance and quality improvement. Further you will get insights on customer expectation, delegation, six sigma, supply chain management and quality audits. Along with thiscourse, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Quality Management Course 02: Supply Chain Management Course 03: Performance Management Course 04: People Management Skills Level 3 Course 05: Diploma in Lean Process and Six Sigma Course 06: Time Management Course 07: Commercial Law 2021 Course 08: Retail Operations Training Level 3 Course 09: Purchasing & Procurement Course - Level 3 Course 10: Facilities Management Course 11: Risk Management Level 7 So, enrol now to advance your career! Learning Outcomes: Fundamentals of quality management and how it impacts revenue and cost Master Total Quality Management and learn how to improve quality Understand quality control process and the benefits of it Learn about customer relationship management (CRM), Kano model, customer satisfaction Master Six Sigma project management, supply chain management Learn to get the best out of others through people management Get familiar with commercial laws, purchasing & procurement methods, facilities, and risk management Benefits you'll get from choosing Apex Learning for this Course: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Quality Management course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Quality Management designed by expert instructors Learn about at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills This approximately 3 hours course is packed with comprehensive information on Quality management delivered in 8 bite size modules with full audio voiceover. This bundle also includes 10 additional premium courses which are essential for a career in Quality management. Quality Management Module 01: Introduction to Quality Management - Topics covered are Definition of quality Impact on revenue and cost Evolution of quality Quality management system And much more Module 02: Total Quality Management - Topics covered are Total Quality Management (TQM) Primary elements of TQM Foundation and four side of TQM pyramid And much more Module 03: Quality Measurement and Improvement - Topics covered are Quality cost Measurement of employee cost Benchmarking Quality improvement process And much more Module 04: Quality Control - Topics covered are Quality assurance Quality circles and quality improvement teams Benefits of quality control And much more Module 05: Understanding Customer Expectations and Needs - Topics covered are Kano model Customer classification Customer relationship management program Customer satisfaction measurement And much more Module 06: Six Sigma Six sigma and its benefits Six sigma phases and steps DMAIC stage objectives Certifications and Implementation of Six sigma And much more Module 07: Supply Chain Management Decision making in Supply chain management (SCM) Production, warehousing and inventory management Transportation, supplier communication and performance And much more Module 08: Quality Audits Types of quality audits Audit program Planning and conducting the audit And much more How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is for beginners and intermediate professionals who want to improve their knowledge and gain the skills to develop and implement quality management system and business excellence thinking in their companies. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This Quality Management course is a certification that is a great value to be added to your CV. With further study you could pursue a career as an: Quality Manager Quality Control Officer Quality Assurance Officer Quality Auditor Quality Engineer Quality Administrator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Quality Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Property Development - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Get ready to position yourself to take advantage of the lucrative Property Development industry. The UK property market is booming, with a projected increase in housing demands by 24% over the next 15 years. Whether you're looking to pivot into property development, enhance your existing skills, or launch a new venture, our Property Development Career Bundle provides comprehensive training to ensure you thrive. Ignite your interest, kindle your desire to succeed, strengthen your conviction with expert knowledge, and take decisive action toward a flourishing career in property development. Spanning 25 in-depth courses, this bundle covers every facet of the property development cycle-from initial Land Surveying and Property Law to Estate Management and Financial Analysis. You will learn the essentials of Property Development, Residential Property Sales and its legal aspects. The curriculum extends further into insights on Construction Cost Estimation, Building Surveying, and even Customer Relationship Management, equipping you with the tools to handle both the strategic and day-to-day challenges of the industry. But that's not all. When you enrol in Property Development Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Property Development Career Bundle: Course 01: Property Development Diploma Course 02: Property Management Course 03: Estate Agent Diploma Course 04: Property Law Course 05: Conveyancing Online Course Course 06: Land Surveying Course 07: UK Land Management Complete Training Course 08: Construction Cost Estimation Course 09: Construction Management Course 10: Building Surveyor Training Course 11: Residential Property Sales Course 12: Customer Relationship Management (CRM) Course 13: Strategic Business Management Course 14: Contracts Law UK Course 15: Contract Management Course 16: Financial Analysis Course 17: Accounting and Finance Certification Course Course 18: Customer Service Executive Course 19: Negotiation and Agreement Training Course 20: Level 2 Diploma in Landscape Architecture Course 21: Corporate Social Responsibility (CSR) Training Course 22: Fundamentals of Stakeholder Management Course 23: Making Budget & Forecast Course 24: Business Analysis Course 25: Investment Basics Step into the dynamic world of property development with a credential that sets you apart. The Property Development Career Bundle is your gateway to becoming a recognised expert in an industry that shapes landscapes and futures. Enrol now and build the foundation for a successful and rewarding career in property development! Learning Outcomes of Property Development Master the entire property development process from ground to sale. Navigate property law and conveyancing with confidence. Effectively manage residential and commercial properties. Apply financial analysis to property investment decisions. Develop and manage construction projects efficiently. Enhance customer relationships through strategic CRM applications. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property Course 02: Property Management Module 01: Introduction to Property Management Module 02: The Role and Responsibilities of a Property Manager Module 03: Listing Properties and Marketing Module 04: The Letting Process and Tenancy Agreement Module 05: The Property Management Process Module 06: Keeping Tenants Long Term Module 07: Regulations of Property Management Module 08: Changes in the UK Property Market: An Opportunity Course 03: Estate Agent Diploma Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property: Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as Estate Agent Module 07: Selling Property: Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring property developers Real estate agents Project managers Construction professionals Financial analysts Estate managers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Property Developer: £30,000 - £100,000+ Estate Agent: £18,000 - £60,000 Construction Manager: £27,000 - £70,000 Building Surveyor: £22,000 - £50,000 Property Manager: £20,000 - £45,000 Real Estate Financial Analyst: £25,000 - £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.