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***24 Hour Limited Time Flash Sale*** Level 5 Diploma in People Management & HR - CPD Approved Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In today's rapidly evolving workplace, effective people management is paramount for sustaining organizational growth and achieving strategic goals. Recent studies have shown that businesses in the UK with strong management practices are 56% more productive and 75% more profitable. Yet, how can managers elevate their skills to navigate complex team dynamics, adapt to changing market demands, and drive performance? This Level 5 Diploma in People Management Bundle addresses these critical questions, offering a comprehensive pathway to mastering the art of leading and developing people. This meticulously curated bundle comprises 25 courses, ranging from foundational people management principles to specialised disciplines such as Agile Project Management and Compliance Risk Management. Learners will explore advanced strategies in HR management, team building, strategic and operational management, alongside acquiring crucial soft skills like motivation, public speaking, and conflict resolution. With a strong emphasis on practical applications and current trends, this program equips participants with the tools to make informed decisions, inspire teams, and implement effective changes within their organizations. With this Level 5 Diploma in People Management course, you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of Level 5 Diploma in People Management and our exclusive student ID card absolutely free. Courses Are Included In This Level 5 Diploma in People Management Bundle: Course 01: Level 5 Diploma in People Management Course 02: Organisation & People Management Course 03: HR Management Diploma Course 04: Strategic Management Training Course 05: Agile Project Management Course 06: Diploma in Team Management at QLS Level 5 Course 07: Diploma in Performance Management Course 08: Diploma in Employee Management Course 09: Motivation Skills Course 10: Team Building & Management Diploma Course 11: Office Administration & Skills Diploma Course 12: Diploma in Meeting Management Course 13: Change Management Course 14: Recruitment Consultant Diploma Course 15: Talent Management Level 3 Course 16: Diploma in Operations Management Course 17: Payroll Administrator Training Course 18: Leadership Skills Course Course 19: Smart Goal Setting Course 20: Critical Thinking in The Workplace Course 21: Confidence Building & Assertiveness Course 22: Public Speaking Diploma Course 23: Conflict Management Training Course 24: Cross-Cultural Awareness Training Course 25: Compliance Risk and Management Embarking on Level 5 Diploma in People Management is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Level 5 Diploma in People Management today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway ! Whether you're looking to ascend to a leadership position, enhance your managerial capabilities, or refine your team's performance, this Level 5 Diploma in People Management Bundle presents an unparalleled opportunity. Embrace the chance to transform your career trajectory, foster a thriving work environment, and contribute to your organization's success. Enrol now and take the first step towards becoming an influential leader in the modern workforce. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £25*12.99 = £324) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

***24 Hour Limited Time Flash Sale*** HR Management: Employee Wellness and Stress Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Feeling overwhelmed at work? In the UK, 74% of employees experience work-related stress, costing businesses £34.8 billion annually. Are you equipped to create a thriving workplace culture that prioritises well-being and boosts productivity? This bundle equips you with the knowledge and skills to excel in Human Resources and create a work environment where employees flourish. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in this Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this HR Management: Employee Wellness and Stress Management Career Bundle: Course 01: HR Management Course 02: Employment Law Course 03: Human Resources (HR) Audit Course 04: Payroll Management Course Course 05: Office Administration Course 06: HR - Crisis Communication Course 07: Virtual Interviewing for HR Course 08: Recruitment Officer Diploma Course 09: HR Advisor and Recruitment Training Diploma Course 10: Motivation Skills Course 11: Virtual Training Masterclass Course 12: Dialectical Behaviour Therapy Course 13: HR Practice Essentials Level 4 Course 14: Delegation Skills Course 15: Performance-Centered Asset Management Course 16: Interpersonal Skills in Management Course 17: Positive Psychology Masterclass Course 18: Personal and Networking Skills Course 19: Motivational Interviewing Course 20: People Management Skills Level 3 Course 21: HR and Recruitment Consultant Training Course 22: Contract Management Course Course 23: Office Skills and Administration Management Diploma Course 24: Workplace Stress Management Course 25: Effective Listening Skills for Leaders Course 26: Team Management Course 27: HR and Marketing Level 4 Course 28: Payroll Management and Systems Diploma Course 29: Dealing With Difficult People Training Course Course 30: Dealing With Difficult People Training Course With HR Management: Employee Wellness and Stress Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. Learning Outcomes of this Course Apply best practices in employee wellness and stress management. Confidently navigate employment law and regulations. Conduct comprehensive HR audits and manage payroll systems effectively. Master virtual interviewing and training techniques. Develop strong communication and conflict resolution skills. Lead and motivate teams for optimal performance. Enrol in HR Management: Employee Wellness and Stress Management today and take the first step towards achieving your goals and dreams. Why buy this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straight away! This premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of HR Management: Employee Wellness and Stress Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This course doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. HR Manager Talent Acquisition Specialist Training & Development Manager HR Consultant People Operations Lead Chief People Officer Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Close Protection: Advanced Diploma in Personal Security Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Close Protection: Advanced Diploma in Personal Security Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Close Protection: Advanced Diploma in Personal Security bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Close Protection: Advanced Diploma in Personal Security Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Close Protection: Advanced Diploma in Personal Security Career Bundle: Course 01: Close Protection Course 02: Bodyguard Training Course 03: Basic Security Guard Training Course 04: CCTV Operator Course Course 05: Lifeguard Training Course 06: HIIT: High-Intensity Interval Training Course 07: Security Management Course 08: Detective: Private Investigator Course 09: Criminal Intelligence and Crime Analysis Course 10: Interrogations And Confessions Psychology Course 11: Emotional Intelligence and Human Behaviour Course 12: Diet & Fitness Training Course 13: Decision-Making and Critical Thinking Training Course 14: Crisis Management Course 15: Functional Skills - Fitness Course 16: Self-Defense: Martial Arts Course 17: Pain Management Course 18: Stress Management Training Course 19: Workplace Violence, Harassment and Conflict Resolution Training Course 20: Safeguarding Children & Child Risk Assessment Course 21: Crowd Management Course 22: Evacuation Procedures Training Course 23: Fire Safety Course 24: First Aid Training Certification Course 25: Lone Worker Safety & Protection Course 26: Mental Health and Wellbeing Course 27: Personal Hygiene Course 28: Professional Crisis Management Certificate Course 29: Public Health and Safety Course 30: Risk Assessment & Management With Close Protection: Advanced Diploma in Personal Security, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Close Protection: Advanced Diploma in Personal Security today and take the first step towards achieving your goals and dreams. Why buy this Close Protection: Advanced Diploma in Personal Security? Free CPD Accredited Certificate upon completion of Close Protection: Advanced Diploma in Personal Security Get a free student ID card with Close Protection: Advanced Diploma in Personal Security Lifetime access to the Close Protection: Advanced Diploma in Personal Security course materials Get instant access to this Close Protection: Advanced Diploma in Personal Security course Learn Close Protection: Advanced Diploma in Personal Security from anywhere in the world 24/7 tutor support with the Close Protection: Advanced Diploma in Personal Security course. Start your learning journey straightaway with our Close Protection: Advanced Diploma in Personal Security Training! Close Protection: Advanced Diploma in Personal Security premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Close Protection: Advanced Diploma in Personal Security is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Close Protection: Advanced Diploma in Personal Security course. After passing the Close Protection: Advanced Diploma in Personal Security exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Close Protection: Advanced Diploma in Personal Security course is ideal for: Students seeking mastery in Close Protection: Advanced Diploma in Personal Security Professionals seeking to enhance Close Protection: Advanced Diploma in Personal Security skills Individuals looking for a Close Protection: Advanced Diploma in Personal Security-related career. Anyone passionate about Close Protection: Advanced Diploma in Personal Security Requirements This Close Protection: Advanced Diploma in Personal Security doesn't require prior experience and is suitable for diverse learners. Career path This Close Protection: Advanced Diploma in Personal Security bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career Bundle: Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 02: Win Customers Efficiently: Customer Service Diploma Course 03: Customer Relationship Management Course 04: Know Your Customer (KYC) Course 05: Diploma In Office Admin And Reception - Level 3 Course 06: Concierge Course 07: Hotel Management with Hotel Receptionist and Hospitality Management Course 08: Hotel & Hospitality Management Course 09: Hotel Management & Administrative Skills Course 10: Customer Service Diploma - CPD Accredited Course 11: Level 3 Diploma in Customer Service Course 12: Customer Service & Environment Course 13: Customer Services Coordinator Course 14: Customer Service Fraud Officer Course 15: Service Helpdesk & Technical Support Course 16: Professional Waiter Diploma Course 17: Hospitality & Catering - Food Safety Course 18: Restaurant Management Course 19: Finance and Cash Management for Hospitality Course 20: Event Planner Course Course 21: Receptionist Skills Course 22: Conflict Resolution Course 23: Business Etiquette and Professional Behavior Course 24: Developing Interpersonal Skills Course Course 25: Decision Making and Critical Thinking Training Course 26: Call Centre Training Course 27: Effective Communication Skills Course 28: Time Management Course 29: Marketing Strategies for Business Course 30: Corporate Risk And Crisis Management With Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality? Free CPD Accredited Certificate upon completion of Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Get a free student ID card with Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Lifetime access to the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course materials Get instant access to this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course Learn Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. Start your learning journey straightaway with our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Training! Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. After passing the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course is ideal for: Students seeking mastery in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Professionals seeking to enhance Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality skills Individuals looking for a Level 2 Certificate in Understanding Excellence in Customer Service for a Hospitality-related career. Anyone passionate about Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Requirements This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality doesn't require prior experience and is suitable for diverse learners. Career path This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Emotional Intelligence is the key to unlocking the potential within ourselves and those around us. With this bundle of courses, you can take the first step towards developing your emotional intelligence and achieving success in your personal and professional life. The first course is QLS-endorsed and comes with a free hardcopy certificate, which is essential for job seekers and career professionals alike. The remaining ten courses are CPD-QS accredited and are guaranteed to provide you with the skills and knowledge you need to thrive. In this course, you will learn how to manage your emotions, communicate effectively, and build strong relationships. You will also gain valuable insights into human behaviour, mental health, and conflict resolution. With the help of our expert instructors, you will develop the emotional intelligence you need to succeed in any situation. Enrol now and take the first step towards a brighter future. This Emotional Intelligence Bundle Package includes: Course 01: Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Mindfulness & Emotional Intelligence Training Course 02: Mental Health Awareness Course Course 03: Career Coaching Course 04: Counselling Skills Training Course 05: Leadership and People Management Diploma Course 06: Workplace Team Networking Diploma Course 07: Personal Development Masterclass Course 08: Developing Interpersonal Skills Course Course 09: Conflict Management Training Course 10: Self-Help Psychology: Mental Freedom Why Prefer This Emotional Intelligence Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Emotional Intelligence bundle courses, you will be able to learn: Understand the importance of emotional intelligence in personal and professional settings. Develop mindfulness techniques to improve emotional intelligence. Recognize and manage emotions in yourself and others. Communicate effectively in a variety of situations. Build and maintain strong relationships. Identify and manage stress and anxiety. Resolve conflicts and find mutually beneficial solutions. ***Curriculum breakdown of Emotional Intelligence and Human Behaviour*** Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) How is the Emotional Intelligence Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for anyone looking to improve their emotional intelligence, whether you are a student, a working professional, or simply someone looking to improve your personal relationships. This course is also ideal for: Individuals looking to improve their mental health and wellbeing Managers seeking to develop their leadership and people management skills Counsellors and therapists looking to expand their skill set Job seekers looking to stand out in a competitive job market Career path This bundle will give you an edge in various professions such as: Leadership and Management - £45,000 per annum Counselling and Therapy - £30,000 per annum Human Resources - £30,000 per annum Customer Service - £22,000 per annum Sales and Marketing - £25,000 per annum Teaching and Education - £24,000 per annum Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Discover the secrets to successful marriage counselling with our comprehensive course on expert techniques for relationship healing. Explore communication patterns, conflict resolution, healthy fighting, intimacy building, pre-marital counselling, apology, forgiveness, and adapting to changes. Enhance your skills, foster resilient relationships, and become a sought-after marriage counsellor. Enroll now for a transformative learning experience.

Elevate your managerial prowess with our comprehensive course on Employee Training Responsibilities: Effective Training Management. Master coaching, change management, and conflict resolution skills, ensuring a respectful workplace. Acquire the tools for impactful communication, performance appraisals, and time management. Foster diversity and inclusive leadership to propel your team towards success. Enrich your skill set and transform your management style today.

Elevate your expertise in housing management with our comprehensive course on 'Housing Officer Best Practices: Navigating Tenant Relations.' Learn the essentials of tenant screening, rent collection, property maintenance, and conflict resolution. Master the art of fostering positive tenant relations, ensuring compliance with legal standards, and creating thriving residential communities. Enroll now to become a proficient housing officer and enhance your skills in managing rental properties effectively.