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Course Description Get instant knowledge from this bite-sized Hotel Revenue Management Part - 2 course. This course is very short and you can complete it within a very short time. In this Hotel Revenue Management Part - 2 course you will get fundamental ideas of hotel revenue management, the key understanding of profitable distribution strategy, overbooking practices and so on. Enrol in this course today and start your instant first step towards learning about profitable distribution strategy. Learn faster for instant implementation. Learning Outcome Understand profitable distribution strategy Know how to promote your hotel Understand customer and other essential factors Learn about overbooking practices in hotel revenue management Gain an excellent understanding of the future of hotel revenue management in UK How Much Do Hotel Managers Earn? Senior - £77,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £28,000 (Apprx.) Requirement Our Hotel Revenue Management Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Hotel Revenue Management Part - 2 Module 01: Profitable Distribution Strategy 00:17:00 Module 02: Overbooking Practices in Hotel Revenue Management 00:11:00 Module 03: How to Promote your Hotel 00:16:00 Module 04: Customer and Other Essential Factors 00:13:00 Module 05: The Future of Hotel Revenue Management in UK 00:22:00 Assignment Assignment - Hotel Revenue Management Part - 2 00:00:00

This Course at a Glance Learn about the elements of combustion and ways in which fires can spread Acquire knowledge about the Fire triangle that shows how a fire can start Learn how the smoke spreads and affects the health condition of people in various ways Discover the most common causes of fire such as electricity, smoking, arson, etc Learn how to ensure safety in workplaces to prevent fire from occurring Understand what safety features can be installed within the workplace to warn people of fire Learn how to use the correct fire extinguisher for the relatable case of a fire emergency Understand what actions you need to take upon discovering a fire or hearing of any fire alarm Acquire knowledge about the current fire safety legislation applicable in the England and Wales Learn to design effective fire risk assessments to implement within workplaces Identify the hazard and the degree to which there is a risk of harm caused by the hazard Gain knowledge about the safety precautions that can be taken to prevent fire from occurring Understand what safety features should be adapted to comply with building regulations Understand your responsibilities and duties as a Fire Marshal to provide assistance in case of any emergency Understand what to do as a Fire Marshal if you discover a fire within the workplace Understand how to carry out fire drills to test the practicality of fire evacuation plans Understand what pre-engagement actions need to be taken to ensure proper use of fire extinguisher Fire Marshal Training Course Overview The Regulatory Reform (Fire Safety) Order 2005 applies to all workplaces regardless of the number of employees and requires employers to provide adequate training in fire awareness for all members of their staff. It is, therefore, a legal duty of the companies to comply with fire safety regulations and legislation circulated by the government. This Fire Marshal Course is designed to equip you with the required knowledge and skills to prevent the risk of a Fire within premises and eliminate fire hazards that can result in fatal consequences for businesses with irreparable damage. This course will also teach you how to use and handle fire protection equipment such as fire extinguishers and first aid kits to tackle a fire quickly and efficiently. Each year in the UK, there are more than 22,000 non-residential fires, with a large number of these occurring in workplaces. Therefore, it is extremely important for any business to ensure their employees are well-trained to control and prevent fire from occurring within workplaces. Employees with fire safety training can ensure the safety of themselves as well as others around them. Upon successful completion of this course, you will understand your duties and responsibilities in assisting the company in controlling any emergency fire-breakout situation within the premises. Who should take this course? This Fire Marshal Course is suitable for: Any employee Any designated fire marshall in their workplace Owners of any business Anyone responsible for supervising fire safety Anyone interested to learn about fire safety protocols Whether you are the owner of any company looking to ensure your company is acting in accordance with the legislation and regulations formulated by the government regarding fire safety or simply keen on gaining comprehensive knowledge about basic fire safety precautions, this course will help you respond effectively in the event of such an emergency. Entry Requirements There are no academic entry requirements for this Fire Marshal Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Fire Marshal Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Chemistry of Fire Module 2: Common Causes of Fire Module 3: Basic Safety Features in Buildings Module 4: Introduction to Fire Extinguishers Module 5: What to do in Cases of Fire. Module 6: Fire Statistics Module 7: Current Fire Safety Legislation Module 8: Fire Risk Module 9: Preventative Measures Module 10: Safety Features within Buildings Module 11: Role of the Fire Marshal Module 12: Action on Fire Discovery Module 13: Fire Drills and Evacuation Module 14: Fire Extinguishers Module 15: Pre-Engagement Action Module 16: Using a Fire Extinguisher Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this Pilates Mat Complete Training Course you will learn various Pilates mat exercises to boost your strength and flexibility. With the guidance of certified instructors, you will learn proper alignment and breathing techniques, enabling you to improve your posture, balance, and overall well-being. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand beginner level Pilates exercises such as push-ups, release work and stretching Learn side leg kick, side leg lift, and side leg circle Understand the complete workout of pilates beginner level course Get to know pilates intermediate levels exercises such as criss-cross, open leg rocker, and spine twist Master intermediate exercises such as swimming, double leg kick, and side leg kick Learn advanced level exercises such as teaser1, teaser2, and teaser 3 Know other advanced level exercises such as leg pull up, jackknife, and kneeling sidekicks Learn advanced pilate exercises such as hip circles, rollover, and corkscrew Why Pilates Mat Complete Training Course right for you? This comprehensive online course is beneficial for those who want to know everything about pilates, their body positions, pelvic stability exercises, neutral position, alignment, and breathing exercises. You will learn beginner level Pilates exercises such as hundred, roll up, rolling like a ball, single leg circle, or single leg stretch. This extensive course will help you understand other pilates exercises such as spine stretch forward, spine stretch side, saw single leg kick, side leg lift, side leg circle, and much more. By the end of the course, you will be adept in beginner, intermediate, and advanced level pilates exercises. Pilates Mat Complete Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction The history of Pilates The principles of Pilates Before Starting to your Course Body Positions in Pilates Pelvic Stability Exercises Neutral Position Alignment Breathing Pre-Pilates exercises Beginner Level Course Beginner Lesson 1 - Hundred, Roll up, Rolling like a ball Beginner Lesson 2 - Single leg circle, Single leg stretch Beginner Lesson 3 - Spine stretch forward, Spine stretch side, Saw Beginner Lesson 4 - Swan, Single leg kick, Side leg lift, Side leg circle Beginner Lesson 5 - Push ups Release work and stretching Beginner Level - complete workout Intermediate Level Course Intermediate Lesson 1 - Double leg stretch, Single/Double straight leg stretch Intermediate Lesson 2 - Criss cross, Open leg rocker, Spine twist Intermediate Lesson 3 - Swimming, Double leg kick Intermediate Lesson 4 - Side leg kick, Banana, Teaser(preparation) Advanced Level Course Advanced Level Lesson 1 - Teaser1, Teaser2, Teaser3 Advanced Level Lesson 2 - Hip circles, Roll over, Corkscrew Advanced Level Lesson 3 - Leg pull up, Jackknife, Kneeling side kicks Who should take this course? This comprehensive pilates mat complete training course is ideal for those in understanding beginner, intermediate, and advanced level pilate exercises. It is suitable for those who want to take their career to the next level in pilates training. Entry Requirements There are no academic entry requirements for this Pilates Mat Complete Training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This pilates mat complete training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Do you have trouble tracking your spending? Or do you just want to learn how to budget and manage your finances and avoid overspending through your credit card? If so, then join this course to save thousands of pounds and manage your money better with these credit card tricks. Are you curious to know why some individuals still cannot readily take responsibility for their personal financial life and retrieve control over their credit card debt? It is that they continue to point the finger at other people, the form of government, economy, their manager, economic system or anyone or anything besides themselves. This course is designed to empower you with the ability to find out the reasons why your customers are in debt and how you can resolve it by taking in more about sound decisions when it comes to funds. The fundamental objective of this course is to free yourself, your loved ones or individuals who are struggling with credit card management from money issues and have a happy existence without agonising over your accounts. You will walk out of this course with a realistic guide to eliminate your credit card debt for good. Course Highlights Credit Card Management Course Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Credit Card Management Course Online into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Credit Card Management Course Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Credit Card Management Course Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Credit Card Management Course Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Quit Pointing the Finger 00:15:00 Getting A Grip On Priorities 00:15:00 Beginner Ways To Clear It Up 00:30:00 Do You Know About Snowballing? 00:15:00 Do It In Bits 00:15:00 Wrapping Up 01:00:00 Mock Exam Final Exam

Course Description Get instant knowledge from this bite-sized Change Management Basics: Part 1 course. This course is very short and you can complete it within a very short time. In this Change Management Basics: Part 1 course you will get fundamental ideas of change management, the key understanding of stakeholder engagement and so on. Enrol in this course today and start your instant first step towards learning about change management. Learn faster for instant implementation. Learning Outcome Familiarise with change management Understand change and the individual Gain in-depth knowledge of the change and the organisation Learn about communication and stakeholder engagement How Much Do Change Managers Earn? Senior - £93,000 (Apprx.) Average - £59,000 (Apprx.) Starting - £37,000 (Apprx.) Requirement Our Change Management Basics: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Change Management Basics: Part 1 Module 01: Change Management 00:23:00 Module 02: Change and the Individual 00:31:00 Module 03: Change and the Organisation 00:32:00 Module 04: Communication and Stakeholder Engagement 00:16:00 Assignment Assignment - Change Management Basics: Part 1 00:00:00

Course Description Get instant knowledge from this bite-sized Logistics Management (Advanced): Part 3 course. This course is very short and you can complete it within a very short time. In this Logistics Management (Advanced): Part 3 course you will get fundamental ideas of logistics management, the key understanding of negotiation techniques, transport management and so on. Enrol in this course today and start your instant first step towards learning about the principles of warehousing. Learn faster for instant implementation. Learning Outcome Familiarise with transport management Understand negotiation techniques Gain in-depth knowledge of customer service and logistics Learn about the principles of warehousing How Much Do Logistics Managers Earn? Senior - £68,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £30,000 (Apprx.) Requirement Our Logistics Management (Advanced): Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Logistics Management (Advanced): Part 3 Module 01: Principles of Warehousing 00:25:00 Module 02: Transport Management 00:40:00 Module 03: Negotiation Techniques 00:17:00 Module 04: Customer Service and Logistics 00:32:00 Assignment Assignment - Logistics Management (Advanced): Part 3 00:00:00

Course Description Get instant knowledge from this bite-sized Security Management Diploma Part - 2 course. This course is very short and you can complete it within a very short time. In this Security Management Diploma Part - 2 course you will get fundamental ideas of security management, the key strategy of security investigations, threat awareness and so on. Enrol in this course today and start your instant first step towards business resilience and crisis management. Learn faster for instant implementation. Learning Outcome Familiarise with security investigations and threat awareness Understand business resilience and crisis management Gain in-depth knowledge of the cyber security and fraud prevention Learn about laws and regulations How Much Do Security Managers Earn? Senior - £72,000 (Apprx.) Average - £45,000 (Apprx.) Starting - £29,000 (Apprx.) Requirement Our Security Management Diploma Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Security Management Diploma Part - 2 Module 01: Business Resilience and Crisis Management 00:17:00 Module 02: Cyber Security and Fraud Prevention 00:25:00 Module 03: Security Investigations and Threat Awareness 00:24:00 Module 04: Laws and Regulations 00:29:00 Assignment Assignment - Security Management Diploma Part - 2 00:00:00

Overview  Get instant knowledge from this bite sized Retail Management Part-3 (Advanced) course. This course is very short and you can complete it within a very short time. This Retail Management Part - 3 ( Advance) course you will get advanced ideas and knowledge of retail retail management. Enrol in this course today and start your instant first step towards retail management. Learn faster for instant implementation.  Learning Outcome  Key techniques of customer communication Key strategies of sales process Learn how to deal with customers effectively Learn about consumer right act How Much Retail Manager Earn Senior - £34,000(Appx.) Mid Career - £31,000(Appx.) Starting - £28,ooo(Appx.) Requirements Our Retail Management Part-3 (Advanced) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Retail Management Part-3 (Advanced) Module 01: Negotiate the Right Deal with Suppliers 00:12:00 Module 02: Management Skills for Leading Your Team 00:17:00 Module 03: Selling in Multiple Channels 00:21:00 Module 04: Retail Brand Management 00:16:00 Module 05: Develop Store Security Procedures 00:16:00 Module 06: Health & Safety for Retail Stores 00:21:00 Assignment Assignment - Retail Management Part-3 (Advanced) 00:00:00

Description Here at iStudy, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. Our aim is to always provide value to our learners with quality courses. Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this The Magic Of Starting Over. The certification that you will receive upon completing this The Magic Of Starting Over will help to boost your resume and will help you stand out among your peers in the competitive job market. Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from iStudy. Enrol now!   Why You Should Choose The Magic Of Starting Over Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? The Magic Of Starting Over is CPD Qualification Standards and CiQ accredited, and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.   Requirements Our The Magic Of Starting Over is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Start Fresh: Break the Chains of Past Mistakes Course Promo 00:03:00 Lesson 01: Introduction 00:01:00 Lesson 02: The Past Is Gone Forever 00:06:00 Lesson 03: The Dangers Of Getting Stuck In The Past 00:06:00 Lesson 04: Why The Past Doesn't Equal The Future 00:05:00 Lesson 05: Benefits Of Forging Ahead 00:05:00 Lesson 06: How To Bounce Back From Past Failures 00:05:00 Lesson 07: Great People Who Had Rough Pasts 00:06:00 Lesson 08: Overcoming Negative Self-Talk 00:06:00 Lesson 09: Making Plans For A Better Future 00:06:00 Lesson 10: Conclusion - Final Thoughts & Ideas 00:01:00 Downloadable Resources Resource - Start Fresh: Break the Chains of Past Mistakes 00:00:00

How is your company's customer service? Would you say that your customers are fully satisfied? Are they over the moon excited about your business and excited with every interaction that they have with you? Or is there any room to improve? Maybe your customer service is ordinary to good, but there are always going to be some unhappy customers, right? This Customer Service Skills training will examine all types of clients and how you can serve them better and improve yourself in the process. You will acquire a valuable skill set including in-person customer service and over-the-phone etiquettes, coping with demanding clients and generating re-occurring profit from return customers. Course Highlights Mastering Art of Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Art of Customer Service into 5 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mastering Art of Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mastering Art of Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mastering Art of Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Mastering Art of Customer Service 00:20:00 Final Exam Final Exam-Mastering Art of Customer Service 00:20:00