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This comprehensive counselling course equips you with the knowledge, skills, and ethical framework to support individuals facing personal challenges. Learn active listening, communication techniques, and evidence-based theories to foster positive change and empower others. Discover career opportunities and make a difference in the lives of individuals and communities.

Give a compliment to your career and take it to the next level. This Administration will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Administration will help you keep ahead of the pack. The Administration incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Administration will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Administration, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Administration course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course. Moreover, you will get 10 other PDF certificates and a student ID card absolutely free as gifts. This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: People Management Skills Level 3 Course 06: Quality Management Course 07: Conflict Management Course 08: Online Meeting Management Course 09: Cross-Cultural Awareness Training Course 10: GDPR Course 11: Level 2 Microsoft Office Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Bundle Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling Course 02: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Crisis Management Course Getting Started Crisis Workplace Violence Myths Escalation Concerning Behaviors Domestic Violence Indicator Triggers of Workplace Violence Conflict Dangers Response Strategies Course 05: Supervisor Training Level 3 Introduction Setting Expectations Setting Goals Assigning Work Degrees of Delegation Implementing Delegation Providing Feedback Managing Your Time Resolving Conflict Tips for Special Situations A Survival Guide for the New Supervisor Wrapping Up Course 06: Quality Management Introduction to Quality Management Total Quality Management Quality Measurement and Improvement Quality Control Understanding Customer Expectations and Needs Six Sigma Supply Chain Management Quality Audits Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 09: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 10: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 11: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Administration for Car Maintenance bundle. Requirements This Administration for Car Maintenance course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Dive into the vibrant world of British Sign Language (BSL) Level 1 & 2. Unlock essential communication skills, career opportunities, and inclusive interactions with British Sign Language (BSL). Start your journey to fluency today!

The Merchandising Level 3 course delves into the theory and practice of effective merchandising strategies. Participants will explore product management, inventory analysis, visual merchandising, consumer behavior, and pricing strategies. The course emphasizes the importance of understanding consumer rights and effective communication with customers. Learning Outcomes: Gain a solid understanding of merchandising theory and its role in retail operations. Learn how to effectively manage products throughout their lifecycle, from sourcing to display. Understand merchandise management techniques for optimizing sales and inventory control. Develop skills in inventory analysis to make informed decisions about stock levels and turnover. Explore various merchandising strategies to attract target customers and drive sales. Master the art of visual merchandising to create appealing and effective product displays. Gain insights into merchandise pricing strategies that balance profitability and customer value. Understand the fundamentals of consumer behavior and its influence on purchasing decisions. Why buy this Merchandising Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Merchandising Level 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring Merchandisers: Individuals interested in pursuing a career in retail merchandising. Retail Managers: Professionals looking to enhance their understanding of effective merchandising strategies. Entrepreneurs: Business owners seeking to optimize their product display and pricing strategies. Marketing and Sales Professionals: Those interested in better understanding consumer behavior and its impact on sales. Prerequisites This Merchandising Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Merchandiser: Create visually appealing product displays, manage inventory, and optimize sales. Retail Manager: Oversee merchandising operations, product management, and visual displays. Visual Merchandiser: Focus on creating attractive and engaging in-store displays to drive sales. Marketing Coordinator: Utilize consumer behavior insights to tailor marketing strategies. Sales Representative: Apply knowledge of consumer behavior to effectively communicate with customers. Course Curriculum Module 01: Merchandising Theory Merchandising Theory 00:21:00 Module 02: Product Management Product Management 00:22:00 Module 03: Merchandise Management Merchandise Management 00:22:00 Module 04: Inventory Management and Analysis Inventory Management and Analysis 00:28:00 Module 05: Merchandising Strategy Merchandising Strategy 00:25:00 Module 06: Visual Merchandising Visual Merchandising 00:23:00 Module 07: Merchandise Pricing Merchandise Pricing 00:37:00 Module 08: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 09: Consumer Rights Act Consumer Rights Act 00:15:00 Module 10: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:16:00 Assignment Assignment - Merchandising Level 3 00:00:00

Step into the world of the 'Assertiveness Skills' course, a dedicated pathway sculpted to empower you with the pillars of confidence and determination. As you venture through this transformative journey, you'll encounter the nuanced interpretation of self-assuredness and the barriers that obstruct personal goals. Delve deeper, and the essence of effective communication unravels, accompanied by the pivotal art of setting objectives. With an added emphasis on mastering your presence - from feeling, looking, to sounding the part - and handling challenges with grace, your evolution into an assertive individual awaits. Learning Outcomes Understand and embody the essence of self-confidence in diverse scenarios. Identify and circumvent challenges preventing goal realisation. Cultivate enhanced communication skills to foster genuine connections. Grasp the centrality of goal setting for personal and professional advancement. Develop strategies for impactful presentations and address challenging behaviours effectively. Why choose this Assertiveness Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Assertiveness Skills Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Assertiveness Skills course for? Individuals aiming to bolster their assertiveness in personal and professional domains. Professionals striving to enhance their communicative prowess. People desiring mastery over presentation techniques. Those confronting challenges in managing or understanding difficult behaviours. Aspirants wishing for comprehensive self-growth and empowerment. Career path Conflict Resolution Specialist: £25,000 - £40,000 Corporate Communications Manager: £35,000 - £60,000 Negotiation Consultant: £30,000 - £55,000 Personal Development Coach: £20,000 - £45,000 Team Leader: £24,000 - £50,000 Organisational Behaviour Specialist: £30,000 - £55,000 Prerequisites This Assertiveness Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Assertiveness Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 00:15:00 Module 02: Obstacles to Our Goals Obstacles to Our Goals 00:07:00 Module 03: Communication Skills Communication Skills 00:11:00 Module 04: The Importance of Goal Setting The Importance of Goal Setting 00:11:00 Module 05: Feeling the Part Feeling the Part 00:09:00 Module 06: Looking the Part Looking the Part 00:08:00 Module 07: Sounding the Part Sounding the Part 00:09:00 Module 08: Powerful Presentations Powerful Presentations 00:07:00 Module 09: Coping Techniques Coping Techniques 00:08:00 Module 10: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:08:00 Assignment Assignment - Assertiveness Skills 00:00:00

Embark on a transformative journey with 'Growth Mindsets for Teachers and Learners'. Dive deep into the world of mindset development, exploring the difference between a growth and fixed mindset. Whether you're a teacher aiming to foster an environment of continual learning or an eager learner desiring to unlock the utmost potential, this course serves as your comprehensive guide. The curriculum navigates the principles, practices, tools, and pathways pivotal to instilling a growth mindset, concluding with crucial elements like leadership traits and effective communication related to it. Learning Outcomes Distinguish between growth and fixed mindsets and their implications. Understand the foundational principles and practices behind nurturing a growth mindset. Acquire strategies to embed growth mindset methodologies within the classroom environment. Recognise the tools and techniques to fortify one's growth mindset journey. Grasp the significance of growth mindset-driven language and leadership in educational settings. Why buy this Growth Mindsets for Teachers and Learners course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Growth Mindsets for Teachers and Learners there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Growth Mindsets for Teachers and Learners course for? Teachers seeking methodologies to cultivate a progressive learning atmosphere. Students eager to embrace challenges and boost their learning potential. School leaders wanting to foster a culture of perseverance and resilience. Parents aiming to reinforce growth mindset principles at home. Educational professionals desiring an insight into mindset-driven leadership and communication. Prerequisites This Growth Mindsets for Teachers and Learners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Growth Mindsets for Teachers and Learners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Teacher: £25,000 - £40,000 School Counsellor: £27,000 - £37,000 Education Consultant: £30,000 - £50,000 School Administrator: £18,000 - £25,000 Training Coordinator: £23,000 - £35,000 Instructional Designer: £28,000 - £45,000 Course Curriculum Module 01: Understanding Growth Mindset Understanding Growth Mindset 00:20:00 Module 02: How To Develop a Growth Mindset How To Develop a Growth Mindset 00:15:00 Module 03: Growth Mindset Versus Fixed Mindset Growth Mindset Versus Fixed Mindset 00:20:00 Module 04: Growth Mindset For Learners Growth Mindset For Learners 00:20:00 Module 05: Principles and Practice of Growth Mindset Principles and Practice of Growth Mindset 00:22:00 Module 06: Growth Mindset In Classroom Growth Mindset In Classroom 00:18:00 Module 07: Tools For Growth Mindset Tools For Growth Mindset 00:15:00 Module 08: The Path To a Growth Mindset The Path To a Growth Mindset 00:15:00 Module 09: Growth Mindset and Leadership Growth Mindset and Leadership 00:15:00 Module 10: Growth Mindset Language and Communication Growth Mindset Language and Communication 00:25:00

Embark on a transformative journey with our course, 'Parenting Skills: Raising Healthy Kids.' Parenthood isn't just a role; it's an art and a science, blending instinct with strategy. This curriculum demystifies the 'Nothing to It Parenting' myth, offering a structured approach to nurture children's physical and emotional well-being. From understanding the pivotal phases of childhood to the essence of effective communication, this course encapsulates the essence of raising resilient, value-driven children. Whether you're in the 'Point and Click' phase or navigating the complexities of adolescence, this course is a treasure trove of insights. Learning Outcomes Decode the myths surrounding effortless parenting and appreciate the nuances of the role. Identify and adeptly navigate the two pivotal phases of parenting. Instil core values in children from an early age through strategic techniques. Master communication strategies to connect deeply with your child. Understand the rationale behind children's behaviour and foster positive discipline. Why choose this Parenting Skills: Raising Healthy Kids course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Parenting Skills: Raising Healthy Kids Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Parenting Skills: Raising Healthy Kids course for? New parents seeking guidance in their parenting journey. Educators aiming to understand child behaviour better. Counsellors working with children and families. Individuals planning to start a family in the near future. Grandparents aiming to provide modern supportive care. Career path Child Behaviour Consultant: £25,000 - £50,000 Parenting Coach: £20,000 - £45,000 Child Psychologist: £31,000 - £87,000 Family Therapist: £26,000 - £52,000 School Counsellor: £23,000 - £39,000 Childcare Centre Manager: £24,000 - £40,000 Prerequisites This Parenting Skills: Raising Healthy Kids does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Parenting Skills: Raising Healthy Kids was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Parenting Skills: Raising Healthy Kids Advance Parenting Skills Promo 00:02:00 Training Goals 00:12:00 The Myth of: Nothing to It Parenting 00:31:00 2 Phases of Parenting: Point and Click Phase, Adolescent Phase 00:26:00 Adolescent Phase 00:17:00 Start to Teach Good Values Early! 00:13:00 Parenting Basic 00:05:00 Communication Skills 00:33:00 Re-Framing 00:13:00 Why Do Kids Do The Things They do 00:15:00 Parents Pledge 00:16:00 Discipline 00:13:00 Life Lessons 00:10:00 Assignment Assignment - Parenting Skills: Raising Healthy Kids 00:00:00

Embark on a captivating journey through the complexities and marvels of the human body with our 'Human Anatomy, Physiology and Medical Terminology Diploma'. This course unveils the intricate details of our bodies, beginning with vivid pictorial vocabulary, moving onto essential equipment, and then diving deep into specific systems. Whether you're captivated by the rhythm of the heart, the mechanisms of digestion, or the mysteries of the mind, this course offers a comprehensive insight, peppered with essential medical terms that enrich your understanding. Learning Outcomes Acquire a thorough understanding of the human body through illustrative vocabulary. Familiarise oneself with vital medical equipment, instruments, and lab tests. Decode a myriad of medical acronyms and abbreviations for effective communication. Attain a deep understanding of key physiological systems, from digestion to neural functioning. Harness the knowledge of medical terminology pertinent to various bodily systems. Why choose this Human Anatomy, Physiology and Medical Terminology Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Human Anatomy, Physiology and Medical Terminology Diploma Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Human Anatomy, Physiology and Medical Terminology Diploma for? Aspiring healthcare professionals looking to deepen their foundational knowledge. Medical students in the early stages of their studies. Administrative staff in medical settings seeking clarity on terminology. Fitness trainers aiming to understand body mechanics on a deeper level. Enthusiasts passionate about human biology and medical linguistics.. Career path Medical Secretary: £18,000 - £28,000 Clinical Research Associate: £25,000 - £45,000 Healthcare Assistant: £15,000 - £22,000 Medical Laboratory Assistant: £18,000 - £30,000 Medical Illustrator: £23,000 - £40,000 Biomedical Scientist: £23,000 - £45,000 Prerequisites This Human Anatomy, Physiology and Medical Terminology Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Human Anatomy, Physiology and Medical Terminology Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Human Body Vocabulary with Pictures Human Body Vocabulary with Pictures 00:47:00 Module 02: Equipment, Instruments and Lab Tests Equipment, Instruments and Lab Tests 00:19:00 Module 03: Acronyms and Abbreviation Acronyms and Abbreviation 00:36:00 Module 04: Digestive System Digestive System 00:27:00 Module 05: Cardiovascular System Cardiovascular System 00:20:00 Module 06: Blood and Immunity System Blood and Immunity System 00:15:00 Module 07: Respiratory System Respiratory System 00:17:00 Module 08: Musculoskeletal System Musculoskeletal System 00:17:00 Module 09: Central Nervous System Central Nervous System 00:14:00 Mock Exam Mock Exam - Human Anatomy, Physiology and Medical Terminology Diploma 00:20:00 Final Exam Final Exam - Human Anatomy, Physiology and Medical Terminology Diploma 00:20:00

Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00

The 'Double Your Assertiveness, Confidence & Communication Skills' course is designed to help participants develop strong assertiveness, confidence, and effective communication abilities. It covers essential topics such as assertive body language, providing and receiving feedback, expressing oneself, handling conflicts and challenging situations, and managing negative emotions during conversations. Learning Outcomes: Understand the concept of assertiveness and its importance in communication. Identify and embrace individual rights and beliefs to boost self-confidence. Improve body language and non-verbal cues to communicate assertively. Utilize assertiveness feedback cards for self-assessment and improvement. Enhance public speaking skills, idea sharing, and opinion expression. Develop the ability to give constructive feedback to others. Handle negative feedback, criticism, and defend oneself confidently. Learn to say no assertively when necessary. Effectively deal with conflicts and challenging interpersonal situations. Manage negative emotions and discomfort during conversations with others. Why buy this Double Your Assertiveness, Confidence & Communication Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Double Your Assertiveness, Confidence & Communication Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Double Your Assertiveness, Confidence & Communication Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Double Your Assertiveness, Confidence & Communication Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Double Your Assertiveness, Confidence & Communication Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Double Your Assertiveness, Confidence & Communication Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Double Your Assertiveness, Confidence & Communication Skills What You Will Learn 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00