Description: Customer Relationship Management (CRM) is a fundamental part of any product or service driven business. It helps manage customer problems in order to make certain they are or generate repeat purchase. With the help of this Customer Relationship Management Training course you can now ensure the same for your company. This course will teach you about the different terms and benefits of having a CRM system. You will also learn to identify different components of a CRM plan, develop a checklist for success, find out how it creates value for an organisation and customer and much more. All this certainly means you should get this course now. Learning Outcomes: The terms and benefits of CRM on a company's bottom line Analyze the different components of a CRM plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organizations and customers Consider developmental roles that have the greatest impact on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Relationship Management Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Relationship Management Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Customer Relationship Management Training) 00:05:00 Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Mock Exam Mock Exam- Customer Relationship Management Training 00:20:00 Final Exam Final Exam- Customer Relationship Management Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you someone who is struggling with addiction? Or you wish to help people cope up with addiction? If either of these is you, then you will no doubt be interested in this course! Description: In this course, you will learn that the main thing to know about addictive characteristics and how they should be stopped to avoid trapping people. The most destructible component that causes a considerable measure of issues is that they are prone to addiction and they have to learn to replace this habit with something they will find freedom. One of the methods for defeating is through attending counseling sessions since it additionally instructs the addict to look for other positive options and situations to occupy from returning to the addiction. Showing strategies for beating the harmful desires and urging the addict to leave the old way of life and condition behind is the reason for most counseling sessions. Thus, this course will either teach you to overcome addiction or you teaching other people how to recover. Who is the course for? Professionals who are helping people cope up with their drug addiction People who have the interest to learn the ways to cope with drug addiction Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: An Addicts Guide to Freedom is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists Therapists. An Addict's Guide To Freedom Addictive Personalities 00:30:00 Why People Get Trapped In Addiction 00:30:00 Reasons People Fail To Overcome Addiction 00:30:00 Taking Full Responsibility For Your Life 01:00:00 Replacing Addiction With New Habits 00:30:00 Motivation And Inspiration Archives 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - An Addict's Guide To Freedom 00:20:00 Final Exam Final Exam - An Addict's Guide To Freedom 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Customer Care in early years
Course Overview The Emotional Freedom Technique is a revolutionary way to clear out psychological and physical blockage to balance the energy. Day by day, more people are growing interest in EFT. The Emotional Freedom Technique Therapy Training course is designed to help you grasp the skills and expertise of EFT and help you establish a promising career in this expanding industry. The Emotional Freedom Technique Therapy Training course will introduce you to the core concept of EFT. You will be able to grasp a clear understanding of the procedures followed in emotional freedom techniques. In addition, the course will provide you with the key strategies for using EFT for physical problems. From the highly informative modules, you will pick up the skills to treat children through EFT. By the end of the course, you will get a hold of many valuable tips on EFT. The Emotional Freedom Technique Therapy Training course is an excellent opportunity to learn emotional freedom techniques. Enroll in the course and prepare yourself to pursue a career in the relevant industry Learning Outcomes Understand the definition of the Emotional Freedom Technique of EFT Familiarize yourself with the procedure of EFT Learn the strategies of applying EFT to physical issues Acquire the skills and expertise to treat children with EFT Grasp a wide range of valuable tips on EFT Who is this course for? The Emotional Freedom Technique Therapy Training for individuals interested in learning about emotional freedom techniques. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Emotional Freedom Technique Therapy Training course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Emotional Freedom Therapist Module 01: What Is EFT (Emotional Freedom Technique)? What Is EFT (Emotional Freedom Technique)? 00:15:00 Module 02: EFT and Emotions, The Brain (EFT with the body) EFT and Emotions, The Brain (EFT with the body) 00:14:00 Module 03: EFT Procedure EFT Procedure 00:21:00 Module 04: Detailed Instructions of EFT Detailed Instructions of EFT 00:16:00 Module 05: Applying EFT to Physical Issues Applying EFT to Physical Issues 00:18:00 Module 06: Treating Children with EFT Treating Children with EFT 00:16:00 Module 07: EFT That Can Improve/ Heal Life & Tips EFT That Can Improve/ Heal Life & Tips 00:16:00 Module 08: Doing Business with EFT Doing Business with EFT 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Build a solid foundation in day trading and start a flourishing journey in the stock market with the help of the Tape Reading & Day Trade Stocks with Price Action Strategy course. This course will teach you the process of day trading with price action and tape reading through easy to digest modules. You will learn the core elements of tape reading from the Tape Reading & Day Trade Stocks with Price Action Strategy course. The course will help collect a wide range of techniques required for tape reading. In addition, you will be able to enrich your knowledge about the stock market dictionary. This comprehensive course will assist you in attaining the key skills for constructing your trading platform. By the end of the course, you will acquire the expertise for risk-free trading. The Tape Reading & Day Trade Stocks with Price Action Strategy will provide you with valuable information on the stock market and help you achieve the ability to prosper. So, enroll in the course and boost your career in this lucrative industry. Learning Outcomes Understand the fundamentals of tape reading Grasp a handful of strategies for reading the tape Learn about the contents of the stock market dictionary Acquire the skills to set up your trading platform Know how to practice trading without taking risks Who is this course for? The Tape Reading & Day Trade Stocks with Price Action Strategy course is for anyone interested in joining the stock market. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Tape Reading & Day Trade Stocks with Price Action Strategy course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Trader Day Trade Stocks with Price Action and Tape Reading Strategy Introduction 00:02:00 Unit 01: Basics of Tape Reading 1.1 Tape Reading 00:02:00 1.2 Level 1 vs Level 2 00:03:00 1.3 Supply and Demand 00:06:00 1.4 Time and sales 00:03:00 1.5 Importance of Tape Reading 00:03:00 Unit 02: Tape Reading Strategies 2.1 Hidden Buyers 00:11:00 2.2 Hidden Sellers 00:09:00 2.3 Fakeouts and Manipulation Tactics 00:05:00 2.4 Identifying Reversals with Tape Reading 00:08:00 Unit 03: Trading Platform Setup 3.1 Setting Up Trading Platform 00:30:00 3.2 Risk Free Practice Trading 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description: Change is inevitable, however, that does not mean it comes easy. Many people fear change but are unable to see its benefits. Now with the help of this Change Management Certificate Course Level 2 course, you will learn how to deal with change and not let fear overcome you. This course will help you understand what is meant by change, the change cycle, observe human reaction to change and how to adapt to it. You will also discover the pace of change, ways to deal with resistance, strategies to deal with anger and manage stress. So don't fear change anymore, accept it with this course. Learning Outcomes: Approve that there are no normal or abnormal paths of responding to change, nevertheless, we have to begin it from where we are., Learn that change is not something to be scared of and halted but as a crucial component of the world to be granted. Réalisé that adjusting to change is attitudinal rather than technical Change is something that does not belong to the intellectual fact but it hints at what you are. Identify that before we can encounter the way things will be, we may undergo a system of grieving, and let the things go in their usual way View change as chance for self-motivation and inventing newer ideas Figure out plans for assisting change to be approved and executed at the workplace Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Change Management Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Change Management Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What is Change? 00:30:00 The Change Cycle 00:30:00 The Human Reaction to Change 00:15:00 The Pace of Change 00:30:00 The Four Room Apartment 00:15:00 Dealing with Resistance 00:15:00 Adapting to Change 00:15:00 Strategies for Dealing with Anger 00:30:00 Managing Stress 00:45:00 Mock Exam Mock Exam- Change Management Certificate Course Level 2 00:20:00 Final Exam Final Exam- Change Management Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Investing in cryptocurrency can be highly profitable if you can grasp the correct strategies. The Masterclass of Cryptocurrency course will help you understand the techniques to earn through bitcoins, altcoins and other cryptocurrencies. From The Masterclass of Cryptocurrency course, you will learn the fundamentals of cryptocurrency. You will get insights on how to choose the right time and the right cryptocurrency to invest in. This course will provide you with the skills and knowledge to buy and withdraw bitcoins and altcoins. In addition, you will acquire the expertise to deposit bitcoins into exchange. This comprehensive course will also include informative lessons on securing your wallet. The Masterclass of Cryptocurrency course is a highly valuable course that will equip you with exceptional skills in cryptocurrency. If you are interested in joining this industry, enroll in the course to prepare yourself. Learning Outcomes Familiarize yourself with the basic concept of cryptocurrency Gain the expertise to predict the right time for investing in cryptocurrency Learn how to choose the best cryptocurrency Understand how to buy and withdraw Bitcoin and Altcoins Grasp the strategies for securing your wallet Who is this course for? The Masterclass of Cryptocurrency course is for anyone interested in investing in cryptocurrency. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Masterclass of Cryptocurrency course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Crypto Trader Crypto investor Section 01: Introduction Introduction 00:07:00 What is Bitcoin? 00:12:00 What is Crypto Currency and Alt Coins? 00:05:00 Why this is the right time to invest 00:08:00 The Great Bitcoin Event 00:07:00 Section 02: Advance Stuff How to choose world's best Crypto Currencies 00:10:00 Section 03: Crypto Essential Information Top 5 Crypto Exchanges 00:05:00 How to Buy your First Bitcoin? 00:03:00 How to Deposit Bitcoin into Exchange? 00:01:00 How to withdraw Bitcoin? 00:02:00 How to Buy Altcoins with Bitcoin? 00:02:00 How to secure your wallet? 00:03:00 Where to Store your Crypto 00:03:00 Section 04: Top 4 Crypto Picks Top 4 Crypto Picks 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Master map reading for rallying with our self-paced online course. Learn map marking, plotting, and navigation essentials. Includes quizzes and personalized feedback to boost your skills for road rallying.
Description Explore the strategies for finding the right Public Relations (PR) agency for you. Join the PR Firm Recruitment course and find out the appropriate ways of choosing the PR firm. Public relation agencies are needed when any business organization or individuals want to protect, improve or build their reputations through the media. The perfect PR agency will find out the strength and positive areas of your business and will promote your stories or spread your message through media. The course helps you to understand the process of selecting the right PR firm from the great number of PR firms in the world. You will learn how to tell your business goals to the PR firm so that they can properly translate your message. Throughout the course, you will learn how to narrow down the PR firm for an interview. Nothing is worse than choose a wrong firm that cannot able to send your message to the audience. Therefore, finding the right PR firms is mandatory and the course helps to filter PR agencies and then choose the right firm for you. Having completed the course, you will be able to select the right PR firm for you. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? PR Firm Recruitment is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our PR Firm Recruitment is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Nothing Is Better than Hiring the Right PR Firm How to Hire a PR Firm Promo FREE 00:01:00 How to Hire a PR Firm Overview 00:01:00 Making Sure Your PR Firm Understands Your Business Goals 00:04:00 How to Hire a PR Firm Competition PR 00:04:00 How to Hire a PR Firm Budget 00:03:00 How to Kick the Tires of PR Firms How to Hire a PR Firm Meeting Invites 00:04:00 How to Hire a PR Firm Give Budget Guidance 00:01:00 How to Hire a PR Firm The Meeting 00:07:00 How to Hire a PR Firm More Meeting Notes 00:04:00 How to Hire a PR Firm Proposal Request 00:02:00 Building the Best Long-Term PR Firm Relationship How to Hire a PR Firm References 00:04:00 How to Hire a PR Firm Sign Contract 00:03:00 How to Hire a PR Firm How to Work with PR Firm 00:04:00 Conclusion How to Hire a PR Firm conclusion 00:01:00 Feedback 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00