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Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Level 3 Diploma in Skills for Business: Retail bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 25 course mega bundle that will exceed your expectations within your budget. The Level 3 Diploma in Skills for Business: Retail related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Retail Coordinator bundle will help you build a solid foundation to become a proficient worker in the sector. This Level 3 Diploma in Skills for Business: Retail Bundle consists of the following 20 CPD Accredited Premium courses - Course 01 :Retail Manager - Level 4 Course 02 :Retail Analytics Course 03 :Supply Chain Management Course 04 :Online Merchandising Training Course 05 :Purchase Ledger Assistant Course 06 :Digital Marketing and SEO Course 07 :Sales Executive Training Course 08 :Customer Service - Advanced Course 09 :Negotiation and Agreement Training Course 10 :Minute Taking Masterclass Course 11 :Financial Controller Course 12 :Telesales Executive Training Course 13 :Document Control and Management Course 14 :Excel Data Tools & Data Management Course 15 :First Aid at Work Course 16 :How To Deal With Difficult People Training Course 17 :Consumer Rights Course 18 :Professional Marketing and Advertising Complete Online Course Course 19 :Salesforce Heroku Course 20 :Business Management Training 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Level 3 Diploma in Skills for Business: Retail bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Retail Coordinator Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Retail Coordinator bundle! This bundle is also ideal for professionals looking for career advancement. Further progress towards - NCFE Level 3 Diploma in Skills for Business: Retail Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Retail Coordinator Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 260 CPD Points > Lifetime Access

Course Overview Discover how sustained levels of service and constant supervision can be vital to the success of an organisation with this enlightening Performance Management training. To excel in business, a company must be capable of managing and monitoring financial results across all of its services and identify any deficiencies therein. With this tuition, you can gain the skills and knowledge to support an organisation in these principles and ensure that it operates in the best manner possible. This Performance Management course focuses on the concepts of analysis and the use of measurement methods to ensure profitability and better outcomes. You will be given a masterclass over 20 educational sections in the likes of budget variance, transfer pricing, and market equilibrium. Whether you are an accountant or a team leader, you will gain valuable learning here that will pay dividends for planning and management in a high-performing organisation. Show your commitment to excellence and enrol now. This best selling Performance Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Performance Management is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Performance Management is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Performance Management is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Performance Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Performance Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Performance Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Picture a world of endless possibilities; a realm where knowledge is power, and data reigns supreme. In today's digital age, the ability to decipher complex data sets and extract valuable insights has become an invaluable skill. With the Data Analysis with Data Science & Machine Learning bundle, you're one step closer to harnessing the full potential of data and unlocking a brighter future. The age of data is upon us, and the UK is no exception. As businesses and organisations increasingly rely on data to inform strategic decisions, professionals skilled in data analysis and machine learning are in high demand. By acquiring expertise in these fields, you'll not only enhance your career prospects but also contribute to the growth and success of the nation. Don't miss out on this opportunity to take your career to the next level. Enrol in the Data Analysis with Data Science & Machine Learning bundle today and unlock the power of data for your business. This Data Analysis with Data Science & Machine Learning Bundle Consists of the following Premium courses: Course 01: Introduction to Data Analysis Course 02: Data Analytics with Tableau Course 03: Complete Google Analytics Course Course 04: Python for Data Analysis Course 05: Quick Data Science Approach from Scratch Course 06: R Programming for Data Science Course 07: Learn MySQL from Scratch for Data Science and Analytics Course 08: Master JavaScript with Data Visualization Course 09: Excel Data Analysis Course 10: Statistics & Probability for Data Science & Machine Learning Course 11: Root Cause Analysis Course 12: Google Data Studio: Data Analytics Course 13: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 14: Business Intelligence and Data Mining Masterclass Learning Outcomes: Develop a solid understanding of data analysis techniques. Learn how to collect, manage, and manipulate data effectively. Gain knowledge in the programming languages commonly used in data analysis, such as Python and R. Become proficient in data visualisation and presentation. Develop an understanding of machine learning algorithms and their application in data analysis. Learn how to use various data analysis software, including Tableau and Google Analytics. The Data Analysis with Data Science & Machine Learning bundle includes a variety of courses aimed at providing theoretical knowledge in the field of data analysis. The bundle covers a wide range of topics, starting with the basics of data analysis such as data cleaning, exploration, and visualisation. With courses such as Introduction to Data Analysis, Data Analytics with Tableau, Complete Google Analytics Course, Python for Data Analysis, Quick Data Science Approach from Scratch, R Programming for Data Science, Learn MySQL from Scratch for Data Science and Analytics, and Master JavaScript with Data Visualization, learners can get a comprehensive understanding of data analysis concepts. The course material is presented in a theoretical format to help learners gain a deep understanding of the topics. Learners can engage with the material at their own pace. The course content is presented in a way that is easy to understand, making it ideal for those who are new to the field of data analysis. Course Curriculum: Data Analysis with Data Science & Machine Learning Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals seeking to upskill and enhance their data analysis knowledge and abilities. Individuals interested in pursuing a career in data analysis, data science or machine learning. Business owners or entrepreneurs looking to gain insights into their data and make data-driven decisions. Students or recent graduates seeking to gain valuable experience and knowledge in data analysis. Anyone looking to expand their knowledge and understanding of data analysis and its useful applications. Requirements This Data Analysis with Data Science & Machine Learning course has been designed to be fully compatible with tablets and smartphones. Career path Data Analyst: £24k-£42k per annum. Business Intelligence Analyst: £25k-£60k per annum. Data Scientist: £27k-£65k per annum. Machine Learning Engineer: £28k-£80k per annum. Business Analyst: £24k-£52k per annum. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Data Analysis with Data Science & Machine Learning course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The world of web development is constantly changing. New technologies are emerging all the time, and businesses are always looking for ways to stay ahead of the curve. This means that web developers need to be constantly learning and adapting. Our Full Stack Web Development Training program is designed to give you the skills you need to succeed in this ever-changing industry. We cover everything from HTML and CSS to JavaScript and React. We also teach you about the latest technologies, such as Node.js and Angular. Our program is more than just training. We also offer career mentoring and support. We will help you build your resume, practice your interviewing skills, and find a job. We are committed to helping you succeed in your career. The demand for web developers is only going to increase in the future. Don't miss out on this opportunity to learn the skills you need to succeed. Enrol in our Full Stack Web Development Training program today! To learn more about our program, visit our website or give us a call. We would be happy to answer any questions you have. Why Choose Us Here's what makes our Full Stack Web Development Training Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Full Stack Web Development field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the Full Stack Web Development sector. From mastering cutting-edge tools to honing your skills, we'll ensure you have the knowledge and expertise to excel in any coding-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 40 courses we will provide once you enrol in the program: Building Responsive Websites with HTML5 and CSS3 Mastering CSS Grid Layout Advanced CSS Techniques for Modern Web Development JavaScript Fundamentals for Frontend Development DOM Manipulation with Vanilla JavaScript Modern JavaScript ES6 and Beyond Asynchronous Programming with Promises and Async/Await Frontend Development with React.js State Management in React with Redux React Router and Navigation Styled Components for React Styling Responsive Web Design with Bootstrap Testing React Applications Progressive Web Apps (PWAs) Essentials Web Accessibility (A11y) for Frontend Developers Optimizing Web Performance for Better User Experience Frontend Build Tools: Webpack and Babel Frontend Unit Testing with Jest Introduction to TypeScript for Frontend Developers GraphQL Fundamentals for Frontend Development Apollo Client for React and GraphQL Frontend Development with Vue.js Vue Router and Navigation State Management in Vue.js with Vuex Web Components: Building Reusable UI Elements Frontend Animation and Interactivity with CSS and JavaScript Single Page Application (SPA) Architecture Design Systems for Consistent User Interfaces Web Security Best Practices for Frontend Developers Responsive Images and Media for the Web Building Scalable and Maintainable CSS Internationalization and Localization in Frontend Development Serverless Frontend Development with AWS Amplify Frontend Development Best Practices Building a Portfolio Website: From Concept to Deployment Web Design Principles for Frontend Developers Frontend Interview Preparation Career Development for Frontend Developers Version Control with Git for Frontend Projects Advanced Frontend Topics: WebGL and 3D Graphics in the Browser The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this Full Stack Web Development Training Program, you will get lifetime access to 6 premium courses related to Full Stack Web Development. These courses will teach you the knowledge and skills required to become a successful Full Stack Web Developer. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional Web Developer Take your Full Stack Web Development skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your Full Stack Web Development career with a starting salary ranging from •30,000 to •50,000 annually. Step into the Web Development industry with the assurance of a promising future. Step 5 - We will not leave you until you get a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. With personalised support, expert guidance, and unwavering dedication, we'll be by your side until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in Full Stack Web Development. Don't let your dream career as a Full Stack Web Developer remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our Full Stack Web Development Training Program today, and let us be your trusted partner on your journey to success. CPD 1000 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Full Stack Web Development Training program is ideal for: Aspiring web developers looking to gain comprehensive skills and knowledge in full stack web development. Career changers seeking a transition into the dynamic field of web development. Recent graduates and students looking to enhance their employability in the tech industry. Professionals seeking to upskill or reskill in order to stay competitive in the rapidly evolving web development landscape. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements No experience required. Just enrol & start learning. Career path Completing our Full Stack Web Development Training program opens up exciting career opportunities in the UK tech industry. Become a sought-after web developer, secure positions in top companies, work as a freelance developer, or even start your own web development agency. The possibilities are endless! Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included The Quality Licence Scheme Endorsed Certificate of Achievement Digital certificate - Included

HP ALM (Application Lifecycle Management) is an online tool designed by Hewelett Packard, for managing the application lifecycle. Suitable for developers, stakeholders and business analysts, this course is the perfect introduction to HP ALM, designed to take you through the fundamentals. It includes guidance on how to upload test cases using Microsoft Excel, as well as how to use reports in HP ALM.  From project planning to quality assurance, this step-by-step training course will guide you through planning and executing test cases, creating reports and graphs, and analysing data. You'll gain the expertise to manage applications and end-to-end delivery of quality software using HP ALM. This course and recognised certification is open to anyone, and can be studied on a part-time or full-time basis. Enrol today for faster, easier application lifecycle management. This best selling Hewlett Packard Application Life Cycle Management has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Hewlett Packard Application Life Cycle Management is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Hewlett Packard Application Life Cycle Management is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Hewlett Packard Application Life Cycle Management is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Hewlett Packard Application Life Cycle Management, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Hewlett Packard Application Life Cycle Management will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Hewlett Packard Application Life Cycle Management to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered how many employment law tribunals there are in the UK each year? The answer is a staggering 120,000. This highlights the crucial role HR professionals play in ensuring legal compliance and fostering positive workplace environments. But do you have the skills and knowledge to excel in this dynamic field? If you're looking to develop your expertise in both recruitment and employment law, this Employment Law & Recruitment Consultant bundle is your perfect launchpad. This Employment Law & Recruitment Bundle Contains Following Courses: Course 01: Diploma in Employment Law at QLS Level 5 Course 02: Recruitment Consultant Diploma Course 03: HR Management Diploma Course 04: Payroll Administrator Training This Employment Law & Recruitment Consultant diploma equips you with the legal and practical expertise to excel in HR and recruitment. Master employment law, become a recruitment consultant pro, gain HR management skills, and champion diversity & equality in the workplace. This Employment Law & Recruitment Consultant Diploma bundle covers essential aspects in order to progress in your chosen career. Why Choose Our Employment Law & Recruitment Consultant Bundle? Get a Free CPD Accredited Certificate upon completion of Employment Law & Recruitment Consultant Get a free student ID card with Employment Law & Recruitment Consultant Training Get instant access to this Employment Law & Recruitment Consultant course. The Employment Law & Recruitment Consultant is affordable and simple to understand This course is an entirely online, interactive lesson with voiceover audio Lifetime access to the Employment Law & Recruitment Consultant course materials The Employment Law & Recruitment Consultant comes with 24/7 tutor support Take control of your HR and recruitment future. Enrol today in Employment Law & Recruitment Consultant! Start your learning journey straightaway! This Employment Law & Recruitment Consultant Diploma's curriculum has been designed by Employment Law & Recruitment Consultant Diploma experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Employment Law & Recruitment Consultant Diploma with ease. Assessment Process Once you have completed all the courses in the Employment Law & Recruitment Consultant Diploma bundle, you can assess your skills and knowledge with an optional assignment. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employment Law & Recruitment Consultant This Employment Law & Recruitment Consultant Diploma bundle is suitable for everyone. Requirements Employment Law & Recruitment Consultant You will not need any prior background or expertise in this Employment Law & Recruitment Consultant Diploma. Career path Employment Law & Recruitment Consultant This Employment Law & Recruitment Consultant Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included You can order other PDF certificates at the cost of £10 (for each course). PDF certificates for the title course is Free. Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Level 4- Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Course Overview Discover how to use the premier programming language, designed for client development and web and mobile apps, when you take this course on Dart Application Codes. Developed by Google, this versatile mobile-first platform has plenty of advantages that can be utilised for building apps for the two most popular handheld platforms (iOS and Android). With this training, you'll gain an acute understanding of the language and become capable of using Dart, running it fast and effectively on your chosen medium. This Programming Language training provides the total learning curve for using Dart and its myriad of functions. You'll learn the fundamental basics of the language, the practical usage of available functions, mastering Object Orientated Programming (OOP), working with asynchronous programming, and much more. This learning package contains the complete set of skills and knowledge needed to use Dart in computer development and excel in the programming industry for mobile and PC apps. This best selling Dart Application Codes has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Dart Application Codes is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Dart Application Codes is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Dart Application Codes is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Dart Application Codes, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Dart Application Codes will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Dart Application Codes to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email. 

Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam