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Engage yourself in fiscal management with our comprehensive 'Business Finance' course. This educational journey illuminates the intricate landscape of corporate fiscal strategies, guiding learners through the complexities of monetary decision-making in businesses. Envision yourself mastering the art of balancing sheets, decoding income statements, and easily understanding cashflow statements. Our curriculum offers a deep dive into the essence of corporate fiscal health, exploring why some companies flourish while others flounder. As you progress, you'll unravel the layers of investment analysis that cements your newfound knowledge. This course enhances your understanding and equips you with the insight to become a pivotal finance business partner in any organisation. Learning Outcomes: Acquire a comprehensive understanding of business finance fundamentals, including interpreting balance sheets, income, and cashflow statements. Analyse and identify the reasons behind business failures, focusing on fiscal mismanagement and prevention strategies. Develop proficiency in applying principles of business financing, enhancing financial decision-making skills. Master investment analysis techniques, enabling effective evaluation and management of business investments. Gain practical insights and preparing for real-world application in a finance business partner role. Why buy this Business Finance Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Business Finance there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Business Finance course for? Individuals aspiring to become finance business partners, seeking to enhance their expertise in business financing. Entrepreneurs requiring insights into 365 business finance for effective management and growth of their ventures. Professionals looking for finance business partner jobs, aiming to add value to organisations through financial acumen. Graduates and undergraduates pursuing careers in finance, eager to understand the nuances of business funded operations. Analysts and accountants aiming to broaden their skill set in corporate finance and fiscal analysis. Prerequisites This Business Finance does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Finance was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Finance Business Partner - Average Salary: £50,000 to £70,000 Per Annum Financial Analyst - Average Salary: £35,000 to £50,000 Per Annum Investment Analyst - Average Salary: £40,000 to £60,000 Per Annum Corporate Finance Manager - Average Salary: £60,000 to £80,000 Per Annum Financial Planner - Average Salary: £45,000 to £65,000 Per Annum Finance Consultant - Average Salary: £55,000 to £75,000 Per Annum Course Curriculum Business Finance Module 01: What is Business Finance? 00:06:00 Module 02: Why Businesses Fail 00:05:00 Module 03: The Principles of Business Finance Part 1 00:07:00 Module 04: The Principles of Business Finance Part 2 00:05:00 Module 05: The Balance Sheet 00:10:00 Module 06: The Income Statement 00:04:00 Module 07: The Cashflow Statement 00:07:00 Module 08: A Business Finance Exercise 00:06:00 Module 09: Financial Performance Indicators 00:11:00 Module 10: Investment Analysis 00:05:00 Module 11: Investment Analysis Exercise 00:03:00 Module 12: Key Learning Points in Business Finance 00:06:00 Assignment Assignment - Business Finance 00:00:00

Discover Ethereum blockchain development with our comprehensive course. From the fundamentals of Solidity to advanced topics such as NFTs and Truffle, we will gain practical skills through hands-on projects. Whether a beginner or an experienced developer, this course equips us with the tools and knowledge to excel in Ethereum blockchain development.

Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Level 2 Mental Health course will teach you about various aspects of mental illness and will help you improve your skills. This Level 2 Mental Health qualification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Level 2 Mental Health course includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Learning Outcomes After completing this Level 2 Mental Health course, the learner will be able to: Understand the fundamentals of Mental Health. Gain a solid understanding of stress, Anxiety, Phobias, Depression, Postnatal Depression and Schizophrenia. Gain in-depth knowledge about Dementia. Understand Bipolar Disorder and Eating Disorders. Understand Attention Deficit Hyperactivity Disorder (ADHD). Understand Obsessive-Compulsive Disorder (OCD). Understanding Post-Traumatic Stress Disorder (PTSD). Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Level 2 Mental Health Course Course 01: Level 2 Mental Health Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 2 Certificate in Understanding the Care and Management of Diabetes Course 05: Level 2 Award in Awareness of Dementia Course 06: Level 2 Certificate in Preparing to Work in Adult Social Care Course 07: Adults Support Worker Course **Other Benefits of Level 2 Mental Health Course Free 7 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Mental Health course] Course Curriculum Module 01: Understanding Mental Health Module 02: Understanding Stress Module 03: Understanding Anxiety Module 04: Understanding Phobias Module 05: Understanding Depression Module 06: Understanding Postnatal Depression Module 07: Understanding Bipolar Disorder Module 08: Understanding Schizophrenia Module 09: Understanding Dementia Module 10: Understanding Eating Disorders Module 11: Understanding Attention Deficit Hyperactivity Disorder Module 12: Understanding Obsessive-Compulsive Disorder - OCD Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Assessment Method After completing each module of the Level 2 Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Mental Health course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Mental Health course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path If you enrol in this Level 2 Mental Health course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838)

***Spring Flash Sale Is Live Now!! Get Free (PDF +Hard Copy) Certificates worth £160 as a Gift*** Reveal the secrets of healing through massage therapy. Learn massage therapy techniques in reducing pain, stress, and anxiety to master the art of providing therapy from this course. With an introduction to deep tissue massage and therapy, the course explains how to provide suitable massage therapy to bring fruitful results. You'll learn about various massage strokes and how to perform therapeutic massage in different parts of the body, e.g., face, neck, back, leg, and the list must go on. You'll also learn acupuncture therapy, aromatherapy, and ultimate reflexology to bring physical and mental calmness to persons in need. Besides this, the course will also give you business insights to start your own. For example, how to plan and set up a therapy centre, promote business campaigns and ensure quality therapy service - everything has got covered. As a result, you can enhance your knowledge and skills to advance your career in the right direction or grow your business after completing the course. This Massage Bundle Consists of the following Premium courses: Course 01: Massage Therapist - A successful Business Course 02: Deep Tissue Massage Therapy Course 03: Shiatsu massage for beginners Course 04: Lomi Lomi Massage Course 05: Clinical cupping therapy Course 06: Hydrotherapy Course 07: Luxury Spa Facial Therapy Course - Step by Step Guide Course 08: Pain Management Course 09: Positive Mental Health Course 10: Ayurveda Healing Certificate Course 11: Personal Hygiene So, enrol now, start learning and explore an exciting career! Skills You Will Gain: By the end of this course, you will be able to - Learn how to set up a therapy studio with necessary tools and equipment Demonstrate which one is for whom between cream and oil in therapy Know the do's and don'ts or providing massage therapy Familiar with various massage strokes and how to do them correctly Master acupuncture techniques and identify body parts to offer therapy Learn massage start sequence in providing deep tissue massage therapy Gain an in-depth understanding of reflexology from a therapeutic overview Understand human anatomy and physiology provide massage therapy Perform facial, neck, back, full-body massage, and a range of massage therapy Acquire knowledge of Aromatherapy and how it works to reduce stress, anxiety, etc. Master Aromatherapy methods, the right oil, and the science of healing and relaxation Find business insights - how to start, promote and flourish a therapy business Why choose Bundle? Count the ways that it can help you… Lifetime access - pay once and enjoy the benefits Full tutor support is available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet, or mobile device CPD accredited - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment in this Massage Therapy Bundle. It is available to all students, of all academic backgrounds. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements Our Massage Therapy Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Massage Therapy Bundle, it can be studied in your own time at your own pace. Career path This Massage Therapy Course Provides a valuable certificate to possess and would be beneficial for any related profession or industry such as: Massage therapist Aromatherapist Sports therapist Acupuncture specialist Personal therapist Therapy business Spa, Gym/fitness centre And many more!

Do you want to work as an EYFS teacher? This EYFS Teaching Diploma Level 3 is intended to provide you with an understanding of working with children in a learning environment that follows the Early Years Foundation Stage (EYFS) curriculum. This course will cover key EYFS teaching skills as well as introduce the EYFS Framework. You'll learn about early childhood development, early years teacher status, the Special Educational Needs Code of Practice, early learning goals, teaching methods, and safeguarding. You will learn important information about your career options throughout this course. Whether you are already working in early childhood education or are thinking about it, this EYFS teaching course covers a variety of expertly designed modules to help you become a better teacher. Throughout the Early Years s Programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Early Years s Course, you will get 14 premium courses, an original hardcopy, 14 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Early Years s Bundle Consists of the following Premium courses: Courses are included in this Early Years's Bundle? Course 01: EYFS Teaching - Level 3 Course 02: Phonics Teaching Diploma Level 3 Course 03: Complete Guide To Getting A Teaching Job Course 04: Teach to Engage Students Course 05: Teaching Fundamentals: Make Concepts Easy to Understand Course 06: Educational Psychology and Development Course 07: Classroom Behaviour Management Course 08: Lesson Planning for Teaching Course 09: Special Education Needs (SEN) Course 10: Fundamentals of Language Development in Early Childhood Course 11: Impact of Play on Early Childhood Learning Course 12: Cognitive and Social Development at Early Childhood Course 13: Safeguarding Children Level 3 Course 14: Remote Teaching Online Learning Outcomes of Early Years Bundle: Gain a solid understanding of the EYFS framework and the role of an EYFS teacher Learn about the different stages of development in children Explore your career opportunities in EYFS teaching and get advice on finding work Discover a wide range of teaching methods for teaching children with learning difficulties Broaden your understanding of common learning disorders and learning difficulties Understand the principles and practices of safeguarding children Learn how to stimulate children's learning through engaging play activities Gain a clear understanding of the development of babies and the principles of caring for infants Familiarise yourself with child safeguarding practices & understand your legal responsibilities when caring for children Understand the basics of health & nutrition in children and the importance of a balanced diet for their development Enrol now in Early Years s To advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Early Years s Expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of EYFS Teaching - Level 3 Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Early Years s Bundle. Requirements This Early Years Course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (EYFS Teaching - Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Best Price Of The Market Unlock the secrets of Sports Therapy with our expert-led course. Whether you're an athlete looking to improve performance or seeking to expand your skills, this comprehensive program covers it all. You'll learn proven techniques to prevent and treat injuries, increase mobility, and enhance overall wellness. You'll be equipped with the knowledge and skills to make a lasting impact on your clients. Join us and take the first step towards a successful career in Sports Therapy today. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Sports Therapy Course 02: Sports Psychology Course 03: Pain Management Course 04: Sports Medicine Fundamentals Course 05: Hydrotherapy Course 06: Sports Nutrition Training Level 3 Course 07: Motivation For Weight Loss & Mindset Course 08: Core Stability Course 09: Home Workout for Fitness, Weight and Health Course 10: Personal Hygiene Course 11: Complete Communication Skills Master Class for Life As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Sports Therapy to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. Learning Outcome: Through the proper study of this Sports Therapy course, learners will: Have a complete understanding of sports therapy Be able to comprehend sports psychology Learn to manage pain and core stability Know about different therapy mechanisms and sports nutrition Gain skills to fit into the sports industry This complete pack of training on sports therapy can be your best investment so far. So don't miss the chance. Enrol right now! Benefits you'll get from choosing Apex Learning for this Sports Therapy: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Sports Therapy expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Sports Therapy Introduction Professionalism and Ethics Anatomy & Kinesiology Assessment of Injuries Injuries Depend on Sports Profile Common Injuries Major Injury First Aid Treatment Nutrition Rehabilitation Exercise Massage Treatments Hydrotherapy & Electrotherapy How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Those who want to pursue a career related to sports therapy are welcome to enrol in this Sports Therapy course. No specific prior experience is needed. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements This Sports Therapy course has been designed to be fully compatible with tablets and smartphones. Career path Sports Therapy course contents provide knowledge and skills related to jobs as below: Physiotherapy assistant. Salary: £18,545 to £21,176 Sports scientists. Salary: £20,000 to £60,000 Fitness instructors. Salary: £14,000 to £25,000 The salary range is given according to the UK job market. Certificates Certificate of completion Digital certificate - Included

🚀 Unlock the Power of Collaboration with Microsoft Teams Course! 🚀 Are you ready to revolutionize the way your team works together? Look no further than our comprehensive Microsoft Teams course! 🌟 In today's fast-paced digital landscape, effective collaboration is the cornerstone of success for any organization. Whether you're a seasoned professional or a newcomer to the workforce, mastering Microsoft Teams is essential for staying ahead of the curve. 💼   🔥 Benefits of Taking Our Microsoft Teams Course: Boost Productivity: Discover how to streamline communication and project management with Microsoft Teams' suite of features. Say goodbye to endless email chains and hello to real-time collaboration! Enhanced Efficiency: Learn how to leverage Teams' integrations with other Microsoft Office applications to centralize your workflow. From document sharing to video conferencing, everything you need is at your fingertips. Remote Work Readiness: In today's remote-friendly environment, the ability to collaborate effectively from anywhere is invaluable. Our course equips you with the skills to thrive in the era of remote work. Improved Communication: Break down silos and foster a culture of transparency within your team. From chat channels to threaded conversations, Microsoft Teams keeps everyone in the loop. Customizable Solutions: Tailor Microsoft Teams to suit your team's unique needs with custom channels, tabs, and apps. Our course teaches you how to make Teams work for you! Stay Organized: Say goodbye to scattered files and disjointed communications. Learn how to organize projects and files seamlessly within the Teams environment. Professional Development: Investing in your skills is the key to advancing your career. By mastering Microsoft Teams, you'll position yourself as a valuable asset to any organization.   💼 Who is this for? Business Professionals: Whether you're a manager leading a team or an individual contributor, Microsoft Teams can revolutionize the way you work. Entrepreneurs: Build a strong foundation for collaboration within your startup or small business with Microsoft Teams. Students and Educators: Enhance group projects and classroom collaboration with the powerful tools offered by Microsoft Teams. Remote Workers: Stay connected and productive from anywhere with the remote-friendly features of Microsoft Teams.   🛠️ Career Path: Project Managers: Mastering Microsoft Teams can elevate your project management skills and make you indispensable in the eyes of employers. Administrative Professionals: Become the go-to expert for streamlining communication and organization within your office environment. IT Professionals: Gain valuable skills in implementing and managing Microsoft Teams for organizations of all sizes. Sales and Marketing Professionals: Collaborate seamlessly with your team to drive results and exceed targets. Human Resources: Utilize Microsoft Teams to facilitate employee communication, training, and development initiatives.   Don't miss out on the opportunity to take your collaboration skills to the next level. Enroll in our Microsoft Teams course today and unleash your team's full potential! 💻🌐   FAQ (Frequently Asked Questions) for Microsoft Teams Q1: What is Microsoft Teams? Microsoft Teams is a collaboration platform that brings together chat, video meetings, file storage, and integration with other Microsoft 365 applications into one unified interface. It allows teams to communicate and collaborate in real-time, whether they're in the same office or spread across different locations. Q2: How can I access Microsoft Teams? Microsoft Teams can be accessed through various platforms, including desktop applications for Windows and Mac, web browsers, and mobile apps for iOS and Android devices. Users can sign in using their Microsoft 365 account credentials provided by their organization or create a new account if needed. Q3: What features does Microsoft Teams offer for communication and collaboration? Microsoft Teams offers a wide range of features to facilitate communication and collaboration within teams. These include instant messaging, audio and video conferencing, screen sharing, file sharing and co-authoring, integration with Microsoft Office apps, channels for organizing conversations and files by topic, and the ability to add external guests to meetings and channels. Q4: How can I organize and manage teams and channels in Microsoft Teams? In Microsoft Teams, users can create teams to bring together people with a common goal or project. Within each team, users can create channels to organize conversations and files by topic, department, or project. Team owners have the ability to add or remove members, manage permissions, and customize settings for each team and channel. Q5: Is Microsoft Teams secure for business use? Microsoft Teams prioritizes security and compliance to protect sensitive information and ensure data privacy. It offers features such as multi-factor authentication, encryption of data in transit and at rest, compliance with industry standards and regulations, and administrative controls for managing user access and permissions. Additionally, Microsoft regularly updates Teams with security enhancements and patches to address any potential vulnerabilities. Course Curriculum Module 1 Introduction to Microsoft Teams Introduction to Microsoft Teams 00:00 Module 2 Communication and Collaboration Communication and Collaboration 00:00 Module 3 Managing Meetings Managing Meetings 00:00

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Explore the vibrant world of face painting with our comprehensive course! From fundamental techniques to advanced designs, unleash your creativity for every occasion. Learn the art, master tools, and discover the business side of face painting. Elevate your skills and turn your passion into a profession. Join us on a colorful journey of artistic expression and business development!

This course covers all aspects of hosting big data on the Amazon Web Services (AWS) platform, and will prepare you to confidently perform distributed processing.