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People don't leave organizations, they leave people. We will show you a tool you can use to retain employees. Reward, empowerment, training, appreciation, involvement and care are all vital for employees. Learn how to motivate your staff and realize why the quality of leadership and management are important. Learning Objectives Identify two keys to employee retention, Summarize the R.E.T.A.I. N. system for improving employee retention, Explain strategies for nurturing employees Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Difficult customers may not be angry, but difficult to work with for a variety of reasons. We will help you to determine the customer's difficult behavioral 'type' and work with an appropriate strategy. View challenging customers as an opportunity to shine, be your best, and set a great service example. Learning Objectives Describe seven types of difficult customers, Apply strategies for working with each type of difficult customer Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Identify your primary value proposition and your unique selling position. Get 'out of the box,' and be different. Innovation is a highly sought-after Value Proposition. Understand how you can be an information navigator for your clients. Discover how you can exceed the four levels of customer expectations. Learning Objectives Define your Value Proposition, Create a personal brand to stand out from competitors, Implement nine strategies for increasing referrals Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

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Every ticking clock in your business isn't measuring time, but potential risks waiting to explode. Scary, right? But you can become the rescuer, defusing those bombs before they even begin to tick! This Level 5 Diploma in compliance and risk management equips you with the skills to navigate the ever-changing landscape of compliance and regulations, safeguarding your business and thriving in any storm. No more sleepless nights worrying about fines, reputational damage, or operational failures. Immerse yourself in this comprehensive program and master the five pillars of compliance and risk management. Learn to identify, assess, and mitigate risks lurking in every corner, from legal compliance to financial threats to even data breaches. You'll build a robust Compliance and Risk Management System (CMS), conduct effective audits, and implement rock-solid risk management strategies - all while staying true to ethical principles. Become the guardian of your business, ensuring smooth operations, protecting your reputation, and ultimately, driving success. Don't let fear dictate your business! Ready to become the compliance and risk management genius? Enrol now and let's get started! Package Details Develop a comprehensive understanding of compliance and risk management principles and frameworks. Engage in exercises to develop effective compliance and risk management strategies. Study compliance and risk management at your own pace and schedule, with 24/7 access to course materials and dedicated support from industry experts. Learn from any smart device, anytime, anywhere, making compliance and risk management knowledge readily available. Equip yourself with the skills and knowledge to excel in compliance, risk management, and governance roles, advancing your career prospects. Learning Outcomes Navigate complex compliance regulations with ease. Mitigate & manage diverse risks effectively. Design & implement robust compliance and risk management programs. Drive ethical & accountable business practices. Become a compliance and risk management expert. Level 5 Diploma in Compliance and Risk Management Module 01: Introduction to Compliance Module 02: Five basic elements of compliance Module 03: Compliance Management System (CMS) Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Risk and Types of Risk Module 07: Introduction to Risk Management Module 08: Risk Management Process Certificate of Achievement CPD Accredited Certificate Proactively safeguard your organisation and build trust with extensive knowledge of compliance and risk management. This CPD-accredited certificate equips you with the skills to identify, mitigate, and manage risks. Implement robust compliance systems, stay ahead of evolving regulations, and become a trusted advisor. Elevate your career with your £4.79 instant PDF download or £9.99 hard copy certificate. Safeguard your reputation and ensure ethical operations. Endorsed Certificate of Achievement from the Quality Licence Scheme Protect your organisation and build lasting trust with an endorsed certificate of achievement from the QLS. This recognised symbol of expertise, delivered free to your address (international postage £10), demonstrates your proficiency in identifying, mitigating, and managing risks. Advance your career in compliance and become a trusted advisor, ensuring ethical operations and a stable future for your organisation. Endorsement Become a trusted advisor in risk management with this QLS-endorsed Level 5 Diploma. The QLS acknowledges this course's commitment to high-quality training, equipping you with the skills to identify, mitigate, and manage risks effectively. Safeguard your organisation from internal and external threats, earn industry recognition, and advance your career with this esteemed endorsement. Who is this course for? Level 5 Diploma in Compliance and Risk Management Risk analysts and officers Compliance managers and specialists Internal auditors Project managers Business continuity professionals Requirements To enrol in this Level 5 Diploma in Compliance and Risk Management, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Compliance and Risk Management Compliance Officer: £25,000 to £55,000 per year Risk Analyst: £30,000 to £60,000 per year Regulatory Affairs Specialist: £35,000 to £70,000 per year Audit Manager: £45,000 to £80,000 per year Financial Crime Analyst: £40,000 to £65,000 per year Data Protection Officer: £40,000 to £75,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Family Support, Care Assistant and Safeguarding Vulnerable Adults courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Family Support, Care Assistant and Safeguarding Vulnerable Adults. Whether you're a student, recent graduate, or job seeker, our Family Support, Care Assistant and Safeguarding Vulnerable Adults bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Family Support, Care Assistant and Safeguarding Vulnerable Adults Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Family Support, Care Assistant and Safeguarding Vulnerable Adults bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Family Support Worker QLS Course 02: Care Assistant QLS Course 03: Safeguarding Vulnerable Adults 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Palliative and End of Life Care Course 02: Care Planning and Record Keeping Course 03: Social Care Course 04: Public Health Course 05: Social Worker In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Family Support, Care Assistant and Safeguarding Vulnerable Adults courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Family Support, Care Assistant and Safeguarding Vulnerable Adults Bundle: Master the foundational principles and techniques of Family Support, Care Assistant and Safeguarding Vulnerable Adults. Develop advanced proficiency in Family Support, Care Assistant and Safeguarding Vulnerable Adults methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Family Support, Care Assistant and Safeguarding Vulnerable Adults. Enhance your problem-solving and critical thinking abilities within the context of Family Support, Care Assistant and Safeguarding Vulnerable Adults. Cultivate strong communication and collaboration skills essential for success in Family Support, Care Assistant and Safeguarding Vulnerable Adults. The Family Support, Care Assistant and Safeguarding Vulnerable Adults bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Family Support, Care Assistant and Safeguarding Vulnerable Adults. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Family Support, Care Assistant and Safeguarding Vulnerable Adults bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in pursuing a career in family support work, care assistance, and safeguarding vulnerable adults. Professionals working in health and social care settings, including care homes, hospitals, and community services. Anyone looking to develop their knowledge and skills related to end-of-life care, care planning and record keeping, public health, and social work. Career path Family Support Worker: £16,000 - £24,000 per year. Care Assistant: £17,000 - £21,000 per year. Social Worker: £25,000 - £40,000 per year. Public Health Officer: £20,000 - £35,000 per year. End-of-Life Care Specialist: £25,000 - £35,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Welcome to the comprehensive Teacher Training Course Bundle! This bundle is designed to equip aspiring educators with the essential knowledge and skills required to excel in the field of teaching. With an updated curriculum that covers a wide range of topics, this course bundle is perfect for those who are passionate about making a positive impact on the lives of learners. Teaching is a rewarding profession with a significant demand in the job market. According to recent data, the demand for qualified teachers is expected to grow steadily in the coming years, with an estimated increase of 3% in job opportunities by 2026. Besides, learning how to effectively teach is not only a valuable skill, but it also opens doors to a variety of fulfilling career opportunities in the education sector. Throughout this course bundle, you will have the opportunity to delve into various areas of teaching, including educational psychology, lesson planning, child psychology, special education, and more. You will gain in-depth knowledge and deep insights from experienced educators who will guide you on your learning journey. Join this course bundle today and take a step towards fulfilling your passion for teaching! This Teaching : Teacher Training Bundle Package includes: Course 01: Certificate in Teacher Training at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Teaching Assistant Course 02: Educational Psychology & Development Course Course 03: Lesson Planning for Teaching Course 04: Child Psychology Masterclass Course 05: Education and Pedagogy Course 06: British Sign Language (Updated Version) Course 07: Learning Disability Awareness Course 08: Early Years Foundation Stage (EYFS) Course 09: SEN Teaching Course 10: Teaching Phonics Why Prefer This Teaching : Teacher Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Teaching : Teacher Training bundle courses, you will be able to learn: Understand the fundamentals of teaching assistant roles and responsibilities Comprehend the key principles of educational psychology and child development Master the art of lesson planning for effective teaching Gain insights into learning disability awareness and strategies for inclusive teaching Acquire knowledge of the Early Years Foundation Stage (EYFS) framework Develop proficiency in teaching phonics for early literacy development Gain a comprehensive understanding of British Sign Language (BSL) and its application in an educational setting ***Curriculum breakdown of Teacher Training*** Module 01: Understanding Training and Facilitation Module 02: Gathering Materials Module 03: Creating a Lesson Plan Module 04: Choosing Activities Module 05: Preparing for the Workshop Module 06: Getting Off on the Right Foot Module 07: Delivery Tips and Tricks Module 08: Keeping it Interactive Module 09: Dealing With Difficult Participants Module 10: Tackling Tough Topics How is the Teaching : Teacher Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring teachers who want to gain the necessary skills and knowledge for a successful career in teaching Teaching assistants who wish to enhance their skills and expertise in supporting learners Educators who want to broaden their understanding of educational psychology, child development, and pedagogy Individuals interested in learning about inclusive teaching strategies for learners with special educational needs (SEN) Anyone who wants to expand their knowledge in early years education and phonics instruction Career path This bundle will give you an edge in such professions as: Teaching Assistant - £16,000 - £22,000 per year in the UK Early Years Practitioner - £16,000 - £24,000 per year in the UK Educational Psychologist - £35,000 - £60,000 per year in the UK Primary School Teacher - £24,000 - £40,000 per year in the UK Nursery Manager - £25,000 - £35,000 per year in the UK Certificates Certificate in Teacher Training at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure. In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively. You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.

Discover how to make a positive difference – whatever the problem – using the key concepts and skills encompassed in human givens therapy. Accredited CPD: 6 hours With mental health problems affecting ever-increasing numbers of people, there is an economic and moral need for psychotherapy to be as effective as possible. What an inspirational, motivating online brief psychotherapy course!PSYCHIATRIST Why take this course Brief solution-focused therapy has been found (in a meta-analysis of hundreds of efficacy studies) to be far more effective in treating anxiety disorders, depression, phobias, trauma and addiction, than any form of therapy that assumes treatment needs to be long-term. But not all brief psychotherapeutic approaches are the same – some are more effective than others. On his hugely informative online brief psychotherapy course, Ivan Tyrrell distils the essential components you need to make your psychotherapeutic interventions as quick, reliably effective and long-lasting as possible. He clearly demonstrates how, by combining proven psychotherapeutic skills with new insights and techniques derived from the human givens approach (such as how to work more in tune with the brain by using the APET™ model), we can help distressed individuals and families even more effectively. The result is a powerful integrative, bio-psycho-social approach that allows you to work flexibly with each client’s situation – helping them to recover their lives as quickly as possible – and empowering them with new knowledge and skills that will build resilience against future setbacks. Anyone working in the welfare and caring professions can safely introduce these new strategies and concepts into their work – you will also gain a richer knowledge of why so many people have mental and emotional problems. It's impressive how much can be achieved in one session.CASE MANAGER / REGISTERED NURSE What will you learn A clear understanding of why a bio-psycho-social approach should determine how psychological interventions are structured Novel ways to overcome resistance and motivate people The chance to see skilled brief therapy in action (filmed examples) – with moving and riveting case histories How to make a difference fast, even with ‘stuck’ clients New treatments for anxiety, panic attacks, depression, anger, obsessive compulsive disorder (OCD), eating disorders, addictions, relationship/marital/family problems, and to help survivors of abusive relationships more effectively 47 vital tips that will make you more effective How to communicate with the emotional brain Ways to develop rapport quickly and gather good quality information from your clients Knowledge of the APET™ model and why this improves outcomes A better understanding of how emotions affect thought How to use a client’s own language therapeutically A richer knowledge of why so many people have mental and emotional problems and what you can to do help them Why brief psychotherapeutic approaches work so well How to establish clear outcomes and realistic goals The best ways to rehearse success and improve outcomes The importance of metaphor Examples of how to incorporate these strategies into your own practice Increased confidence when working with difficult cases Includes course notes Accredited CPD certificate and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Course Programme Part 1Why brief therapy approaches work so well Part 2How to apply these strategies with your patients/clients Part 3Putting it all into practice: seeing it happen Part 4The six steps of effective brief therapy Who is this course suitable for? Anyone wishing to know more about the best ways to combine brief therapeutic techniques to powerful effect so that individuals can be helped to move on as quickly as possible All health and welfare professionals, including: counsellors, psychotherapists, occupational therapists, speech therapists, clinical psychologists, psychiatrists, psychiatric nurses, midwifes, doctors, health visitors, social or youth workers Anyone who’d like to be able work effectively with each individual they see, in a truly integrated bio-psycho-social way If you’d like to improve your practical counselling or psychotherapy skills so that you can help individuals and families as quickly as possible, this course is for you Anyone curious about why some people get better results than others when working with depression, anxiety disorders and more… This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Joe Griffin Joe Griffin is a psychologist with many years’ experience both in psychotherapeutic practice and in training psychotherapists. Read more

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