• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

2055 Courses delivered On Demand

Counselling Skills Online Training Course

By Lead Academy

This course will provide you with in-depth and concise insight into the relationship between counselling and psychotherapy. You will get acquainted with various psychological traits that can be treated through effective counselling approaches. This Course At A Glance Accredited by CPD UK Understand the core competencies of counselling methods and the available theories Gain an advanced understanding of counselling with Legislation and Ethics of Counselling Develop the best practice for online counselling Understand the relationship between counselling and psychotherapy Identify the psychiatric disorders that date back to childhood and know how to treat them with effective counselling methods Learn how to counsel children and young people Explore the various types of depression and psychological disorders along with their counter causes Understand how to counsel people suffering from anxiety, stress, eating disorders, sleeping disorders and personality disorder Learn ways to provide therapy to deal with trauma and substance abuse Design effective coping mechanisms to support those at risk of suicide or anyone engaged in the act of self-harm Understand the process of family counselling Learn how to provide counselling to married couples and know how to conduct pre-marital counselling Gain an advanced understanding of counselling people to shape their career and life Counselling Skills Training Course Overview The world is in growing need of counsellors to help people overcome mental health problems and you can certainly be one of them by enrolling on this extensive course. This Counselling Skills Online Training Course is designed to equip you with the required knowledge and skills that will help you to excel and expertise in this arena. About 13% of the world's population suffers from mental health problems such as depression, anxiety, troubled relationships and much more. With the growing complexity of fast-paced life, people find less time for themselves to maintain their mental health which gives birth to several mental health problems that need treatment. This comprehensive Counselling Skills Online Training Course is designed to equip you with the essential knowledge and skills to provide assistance to people suffering from various psychological traits and disorders. Upon successful completion of this Counselling Skills Online Training Course, you will be able to exercise and apply a wide range of counselling approaches to help your client overcome any short-term or long-term mental disorder. Who should take this course? This Counselling Skills Online Training Course is ideal and suitable for: Anyone looking to acquire knowledge about counselling to help people around you Students of psychology Any Counsellor or Aspiring Counsellor Whether you are comparatively new to the field of counselling or any professional looking to boost your career to another level, this Counselling Skills Online Training Course will set you up with the appropriate skills and the required professional expertise to counsel and provide therapy to people suffering from mental health issues. Entry Requirements There are no academic entry requirements for this Counselling Skills Online Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Counselling Skills Online Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: Understanding Counselling Understanding Counselling Module 2: Legislations and Ethics of Counselling Legislations and Ethics of Counselling Module 3: Counselling Theories Counselling Theories Module 4: Best Practices for Online Counselling Best Practices for Online Counselling Module 5: Relationship between Counselling and Psychotherapy Relationship between Counselling and Psychotherapy Module 6: Psychiatric Disorders during Childhood Psychiatric Disorders during Childhood Module 7: Counselling Children and Young People Counselling Children and Young People Module 8: Counselling Depression and Psychological Disorders Counselling Depression and Psychological Disorders Module 9: Therapy for Trauma and Substance Abuse Therapy for Trauma and Substance Abuse Module 10: Anxiety and Stress Counselling Anxiety and Stress Counselling Module 11: Helping Clients with Personality Disorders Helping Clients with Personality Disorders Module 12: Managing Eating & Sleeping Disorders Managing Eating & Sleeping Disorders Module 13: Self-Harm and Suicide Counselling Self-Harm and Suicide Counselling Module 14: Family Counselling Family Counselling Module 15: Couples and Pre-Marital Counselling Couples and Pre-Marital Counselling Module 16: Career Counselling and Life Coaching Career Counselling and Life Coaching Conclusion Conclusion Assessment Assessment - Counselling Skills Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Counselling Skills Online Training Course
Delivered Online On Demand
£25

Handyman and Cleaning Course

5.0(2)

By Training Express

Fixing a shelf or freshening up a flat might sound simple, but doing it right makes all the difference. The Handyman and Cleaning Course is built for anyone keen to master the art of household fixes and spot-on cleaning – from sealing leaky taps to leaving kitchens gleaming. Whether you’re tackling DIY tasks or thinking of offering services to others, this course gives you the know-how to get things done properly. No fluff, just solid learning made clear and straightforward. You won’t need a toolbox to study – just your time and focus. From basic repairs to clever cleaning tips, you'll explore smart ways to make spaces look their best. Designed with busy people in mind, the course lets you learn online at your own pace, with short, sharp modules that don’t drag. It's ideal for those who take pride in neatness and fixing things up – or want to earn from it. The home maintenance and cleaning sector continues to grow across the UK, with thousands turning to skilled individuals for help. This course puts clear information and trusted techniques right at your fingertips – no jargon, no nonsense, just skills that stick. This bundle includes the following courses: Course 01: Handyperson/Handyman Course 02: Cleaning Operative Key Features Accredited by CPD Instant e-certificate Fully online, interactive Handyman and Cleaning course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Handyman and Cleaning course to excel! *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** How You will be Benefited from Handyman and Cleaning Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Handyman and Cleaning bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Handyman and Cleaning course, you will immediately be sent digital certificates for the bundle courses. Who is this course for? Anyone with a knack for learning new skills can take this Handyman and Cleaning bundle. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path This Handyman and Cleaning bundle of courses will help you to uplift your career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Handyman and Cleaning Course
Delivered Online On Demand1 hour
£12

How to Let Go of Screen Time

By LivePlayLearn

Here are three reasons not to let go of screen time: 1/ It’s expensive. 2/ You might find yourself doing things that you don’t enjoy 3/ It can no longer be used as a babysitting or bargaining tool.   I’m sure there are many more reasons why parents decide to restrict screen use and find it one of the hardest things to relinquish control over when they move to unschooling.   It was certainly one of the last things that we let go off. We didn’t really explore releasing limits until my eldest was 5 year’s old (I think) We had probably relaxed things before that because it was easy when I was exhausted from having a tiny baby, toddler and young child with me all day long. We would all sit/ lie down/ sleep together in the living room in the afternoon whilst the TV was on. It was definitely used as a ‘babysitting tool’ whilst I rested. Honestly, this was ten years ago. We didn’t actually own a TV at the time and accessed streaming services on line. The children watched ten minute long cartoons and they didn’t automatically run onto the next episode so I had to wake up every ten minutes to select the next one! How things have changed in ten years!!   Not everything is bad about lifting screen restrictions but like most things it does take consideration. I wouldn’t advice doing it just because it’s the unschooling way. Especially if you feel uncomfortable with the idea.   Take your time. Do your research. Find out what unschooling families are doing instead (because it isn’t simply a case of lifting restrictions and leaving our children to it)    For every reason you find not to do it, there is an unschooling reason to do it.   It can be expensive but it doesn’t have to be and we can see it as an investment in our children’s education. You might find yourself playing apps or watching TV shows that you find frustrating or find dull but we relish the joy that our children get from spending time doing the things that they love. It can no longer be used as a babysitting tool or bargaining tool but it will deepen your relationship with your child and you can find other ways to meet your needs that don’t disconnect you from your child. This webinar will give you practical steps towards lifting screen restrictions in your family and prepare your for the difference that it will make in your home and your child's learning. This webinar is FREE for LPL Monthly Members along with a back catalogue of Unschooling Webinars, live webinars every month, and discounts on coaching and mentoring services. Sign up for just £20 per month. Yes! I want to join the LPL Monthly Membership

How to Let Go of Screen Time
Delivered Online On Demand
£25

Complete Fitness Trainer With Sports, Diet & Nutrition

By Training Tale

Fitness Trainer skills are important to learn because they play an important role in assisting individuals in achieving their fitness goals and improving their overall health and well-being. Fitness instructors, personal trainers and gym instructors are in high demand as more people strive to improve their fitness and live a healthier lifestyle. This Complete Fitness Trainer bundle course will teach students the skills and knowledge required to work as a fitness instructor or personal trainer or gym instructor. This Fitness Trainer (Fitness Instructor + Personal Trainer + Gym Instructor) bundle course includes a variety of topics such as functional training, mobility & flexibility, hip-dominant exercises & hip-extension exercises, health and fitness assessment, core stability, cardiorespiratory system & nervous system, supplements, workout plan and much more. Individuals interested in becoming fitness instructors may pursue a career in a variety of settings, such as gyms, studios, or health clubs. Individuals, groups, and athletes are all possible clients for fitness instructors. Fitness instructors in the United Kingdom typically earn between £20,000 and £30,000 per year. Some people may decide to start their own personal training business, which could lead to a higher earning potential. Enrol in our Fitness Trainer bundle course right now to get started on your path to becoming a fitness instructor. Learning Outcomes After completing this Fitness Trainer bundle course, learner will be able to: Gain a thorough understanding of Functional Training. Learn the importance of mobility and flexibility. Gain in-depth knowledge about injuries. Understand core stability, glute activation and the core. Gain a solid understanding of the hips. Why Choose Fitness Trainer bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health and Nutrition Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Fitness Trainer bundle course. >> Courses are included in this Fitness Trainer bundle Course << COURSES Course 01: Fitness Instructor Course 02: Personal Trainer Course 03: Gym Instructor Course 04: Level 5 Diploma in Nutrition Course 05: Level 1 Diet and Nutrition Course 06: Level 5 Diet and Nutrition Course 07: Sports First Aid Course 08: Diploma in Sports Nutrition Course 09: Sports Coaching Course 10: Level 2 Award in Improving Personal Exercise, Health and Nutrition >> Others Benefits of Fitness Trainer bundle Course << Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Fitness Trainer bundle course] Curriculum of Fitness Trainer bundle Course Industry Experts Designed this Fitness Instructor course into 05 Detailed modules. Industry Experts Designed this Personal Trainer course into 15 Detailed modules. Industry Experts Designed this Gym Instructor course into 06 Detailed modules. Assessment Method After completing each module of the Fitness Trainer bundle Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Fitness Trainer bundle course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? This Fitness Trainer bundle course is ideal for anyone who wants to become a fitness instructor, personal trainer or gym instructor. Requirements There are no specific requirements for this Fitness Trainer bundle Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Fitness Trainer bundle Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Minimum Basic computer knowledge A minimum of 16 years of age is required

Complete Fitness Trainer With Sports, Diet & Nutrition
Delivered Online On Demand42 hours
£39

Management for New Managers

5.0(5)

By Online Training Academy

Embarking on the "New Manager Course" is imperative in the contemporary world, where effective leadership is the linchpin of organizational success. This course equips aspiring managers with vital skills such as communication, performance management, and adaptive leadership styles. In a job market with a 15% surge in demand for skilled new manager, acquiring these competencies is not just beneficial but essential. The average annual salary for new manager in the UK, hovering around £45,000, makes this Management for New Manager course a gateway to lucrative opportunities. With modules focusing on self-care, problem-solving, and embracing change, the New Manager Course addresses contemporary challenges. Graduates emerge well-prepared to navigate uncertainties and contribute significantly to the evolving landscape of modern management. Don't miss the chance to elevate your career and step into the world of new manager, where competence is key. Key Features This Management for New Manager Course Includes: This Management for New Manager Course is CPD Certified. Free Certificate Developed by Specialist Lifetime Access Course Curriculum Management for New Manager Module 01: Effective Management: An Overview Module 02: Building Effective Communication and Relationships Module 03: Performance Management and Goal Setting Module 04: Effective Delegation and Time Management Module 05: Leadership Adaptability and Styles Module 06: Conflict Resolution and Team Building Module 07: Managerial Self-Care and Personal Development Module 08: Embracing Change and Uncertainty Module 09: Problem-Solving Strategies Module 10: The Art of Coaching Module 11: Toolkit for New Managers Learning Outcomes: After completing this Management for New Manager Course, you will be able to: Enhance understanding of effective management principles for new manager. Develop robust communication and relationship-building skills crucial for management roles. Master goal setting, performance management, delegation, and time management techniques. Explore various leadership styles and cultivate adaptability in leadership approaches. Acquire strategies for team building, conflict resolution, and fostering collaboration. Implement personal development practices and self-care routines to sustain effectiveness. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Management for New Manager course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Management for New Manager. Moreover, this course is ideal for: Aspiring or newly appointed managers seeking foundational management skills. Professionals transitioning into managerial roles for the first time. Individuals aiming to excel in leadership positions within their organisations. Graduates or mid-career professionals stepping into managerial responsibilities. Team members identified for managerial advancement and skill development. Requirements There are no requirements needed to enrol into this Management for New Manager course. We welcome individuals from all backgrounds and levels of experience to enrol into this Management for New Manager course. Career path After finishing this Management for New Manager course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Management for New Manager are: Project Coordinator - £25K to 35K/year. Sales Manager - £30K to 50K/year. Operations Supervisor - £26K to 40K/year. HR Advisor - £24K to 38K/year. Retail Store Manager - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Management for New Managers
Delivered Online On Demand3 hours 6 minutes
£10

CMI Level 2 Diploma in Team Leading

By School of Business and Technology London

Getting Started The CMI Level 2 Diploma in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Diploma in Team Leading is a broad and extensive learning course that gives you an extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader who wishes to develop team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum   About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, a number of progression opportunities become available: Enhance your professional status by upgrading your CMI membership Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.) Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate) Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop extensive knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Diploma in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete all Group A units and any combination of units to a minimum of 5 credits from Group B. Learners need to complete a total of 38 credits to achieve this qualification. The minimum Total Qualification Time is 380 hours, including 115 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT3- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT4- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT5- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT6- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT7- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

CMI Level 2 Diploma in Team Leading
Delivered Online On Demand11 months
£888.29

Stress Management Course

5.0(9)

By John Kenny Coaching

Stress Management Course - Understand and Manage Your Stress Levels

Stress Management Course
Delivered Online On Demand6 weeks
£29

Leading Effective One-on-One Meetings

By OnlinePMCourses

Everything a Project Manager Needs to Know to Maximize the Value of One-on-One Time

Leading Effective One-on-One Meetings
Delivered Online On Demand
£37

Winning and Influencing

By Course Cloud

The innovative Winning and Influencing has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector. This popular Winning and Influencing has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Winning and Influencing course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The Winning and Influencing is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Winning and Influencing consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Winning and Influencing has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Winning and Influencing course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Winning and Influencing has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

Winning and Influencing
Delivered Online On Demand
£25

Improve Your Vision Naturally with Simple Eye Gymnastics

By iStudy UK

Eye exercises help you strengthen your visual fitness. People with fit eyes react smarter in case of emergency. While driving, their chances to escape an accident are greater than people lacking visual fitness. Since electronic devices surround our daily life, we spend a long time staring at the screen leading to so many visual troubles. Hence, this course will help you to develop your visual quality and save your precious eyes from going blind or low-sighted. A simple eye exercise can help you get over with the severity and handle the daily pressure on your eyes. This course fulfills the purpose of coaching you the eye exercises to improve your vision. What you'll learn Apply 2 Simple Eye Relaxation Techniques that may help to defuse stress around the Face, Neck, Shoulders, and Body Complete a Set of 12 Simple Eye Gymnastics Exercises Daily that may help to Improve Vision in a Completely Natural way Use the recipes provided in the FREE ebook 'Nutrition for Eye Health' to help ensure Optimum Vision Requirements No previous experience is required as full details will be provided throughout the course It is suggested that a person undertaking this eye gymnastics course should gradually decrease the amount of time spent wearing corrective lenses during the day and that fundamental eye gymnastics be performed without wearing glasses or contacts to lessen dependency on mechanical aids Who this course is for: This course has been created for students of 'All Levels' Introduction Introduction FREE 00:01:00 Improve Your Vision Naturally 00:01:00 What is 'Eye Gymnastics'? 00:02:00 A Few Words Before We Begin 00:01:00 Eye Relaxation Techniques Eye Relaxation Technique 1 Coverpage 00:01:00 Eye Relaxation Technique 1 00:01:00 Eye Relaxation Technique 2 - with Music (Approx 5 Minutes) 00:05:00 Eye Relaxation Technique 2 Coverpage 00:01:00 Eye Relaxation Technique 2 00:01:00 Eye Relaxation Technique 2 - with Music (Approx 5 Minutes) 00:05:00 Eye Gymnastics Exercises Eye Gymnastics Exercises Coverpage 00:02:00 Eye Gymnastics Exercise 1 00:02:00 Eye Gymnastics Exercise 2 00:02:00 Eye Gymnastics Exercise 3 00:02:00 Eye Gymnastics Exercise 4 00:02:00 Eye Gymnastics Exercise 5 00:02:00 Eye Gymnastics Exercise 6 00:02:00 Eye Gymnastics Exercise 7 00:02:00 Eye Gymnastics Exercise 8 00:02:00 Eye Gymnastics Exercise 9 00:02:00 Eye Gymnastics Exercise 10 00:02:00 Eye Gymnastics Exercise 11 00:02:00 Eye Gymnastics Exercise 12 00:02:00 Bonus Material - Downloads Nutrition for Eye Health 00:00:00

Improve Your Vision Naturally with Simple Eye Gymnastics
Delivered Online On Demand45 minutes
£25