Are you looking to enhance your employees' abilities and skills in Coaching & Mentoring? If yes, then you have come to the right place. Our comprehensive Coaching & Mentoring course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Coaching & Mentoring skills. Whether your employees are new to Coaching & Mentoring or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Coaching & Mentoring course allows employees to learn at their own pace. Ongoing Support: Dedicated Coaching & Mentoring experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Coaching & Mentoring progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Coaching & Mentoring training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Coaching and Mentoring:- Module 01: Introduction to Coaching and Mentoring Module 02: Coaching and Mentoring: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills Our Coaching & Mentoring course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Coaching & Mentoring course is ideal for new professionals looking to thrive in the Coaching & Mentoring field. Requirements Enrolling in this Coaching & Mentoring course only requires a basic understanding of the English language and an internet connection. Career path Completing the Coaching & Mentoring course will enhance your employees' knowledge and confidence. Career Coach: £25,000 to £50,000 per year Mentoring Program Manager: £30,000 to £55,000 per year Corporate Trainer: £28,000 to £45,000 per year Youth Mentor: £20,000 to £35,000 per year Executive Coach: £40,000 to £70,000 per year Learning and Development Specialist: £25,000 to £45,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate
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This professional course covers The Quad Model of Talent Management and how to implement Effective Talent Management strategies. You'll also gain a deep understanding of the Importance of Performance Management in both theory and practice, including the Purpose and Nature of the Performance Management process. Discover the contribution of Performance Management to employees, managers, and organizational functions and learn about the Concept and Purpose of Performance Management Systems. After the successful completion of the course, you will be able to learn about the following, The Quad Model of Talent Management. Effective Talent Management. Importance of performance management - in theory and practice. The purpose and nature of the performance management process. The contribution of Performance Management to employees, managers and the organisation functions. The concept and purpose of performance management systems. This professional course covers The Quad Model of Talent Management and how to implement Effective Talent Management strategies. You'll also gain a deep understanding of the Importance of Performance Management in both theory and practice, including the Purpose and Nature of the Performance Management process. Discover the contribution of Performance Management to employees, managers, and organizational functions and learn about the Concept and Purpose of Performance Management Systems. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Effective Talent and Performance Management Self-paced pre-recorded learning content on this topic. Effective Talent and Performance Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resource Professionals Managers and Leaders at all levels Organizational Development Professionals Performance Management Consultants Talent Acquisition and Retention Specialists Business Owners and Entrepreneurs Learning and Development Professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Recent studies indicate a burgeoning demand for professionals equipped with robust skills in Marketing, Entrepreneurship & Communication. As industries navigate through dynamic market landscapes, the fusion of these disciplines becomes pivotal for sustainable growth and competitive advantage. In response to this trend, our Marketing, Entrepreneurship & Communication QLS Endorsed Diploma bundle offers a strategic amalgamation of theoretical frameworks and practical insights, designed to empower learners with the expertise needed to thrive in diverse professional settings. Embark on a transformative journey with our meticulously curated bundle, comprising cutting-edge courses endorsed by the Quality Licence Scheme (QLS) and accredited by the CPD QS. Delve into the intricacies of effective communication, entrepreneurial strategies, and advanced marketing techniques, each module meticulously crafted to enhance your proficiency in Marketing, Entrepreneurship & Communication. Unlock your potential and seize lucrative opportunities with a curriculum meticulously crafted to foster holistic development and career progression. Embrace a future brimming with possibilities as you master the art of Marketing, Entrepreneurship & Communication through our dynamic bundle. QLS Endorsed Courses: Course 01: Certificate in Effective Communication Skills at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Marketing at QLS Level 7 CPD QS Accredited Courses: Course 04: Marketing Secrets for High Sales Course 05: Marketing Strategies for Business Course 06: Lead Generation with Attraction Marketing for Business Course 07: Complete Online Marketing & Advertising Course Course 08: Sales Skills Course 09: How To Build Sales Funnels With ClickFunnels Course 10: Creating Highly Profitable Sales Funnels Course 11: Digital Marketing: The Ultimate Guide to Strategic Marketing Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. LMarketing, Entrepreneurship & Communication QLS Endorsed Diploma. Learning Outcomes: Develop a comprehensive understanding of effective communication strategies across various professional contexts. Acquire advanced entrepreneurial skills to navigate the complexities of business ventures and startup initiatives successfully. Master the intricacies of strategic marketing, leveraging contemporary approaches to drive business growth and brand engagement. Implement innovative lead generation techniques and attraction marketing strategies to enhance customer acquisition and retention. Cultivate proficiency in online marketing and advertising, leveraging digital platforms to maximise reach and impact. Hone essential sales skills and strategies to drive revenue generation and foster long-term client relationships. Encompassing a blend of QLS endorsed and CPD QS accredited courses, our comprehensive Marketing, Entrepreneurship & Communication bundle delves deep into the realms of Marketing, Entrepreneurship & Communication. Through a series of meticulously crafted modules, participants will explore the fundamental principles and advanced strategies shaping these dynamic fields. From mastering the art of effective communication to honing entrepreneurial instincts and leveraging cutting-edge marketing techniques, learners will embark on a transformative journey towards professional excellence. Each course within the Marketing, Entrepreneurship & Communication bundle offers a nuanced exploration of key concepts, supplemented by real-world examples and case studies. Participants will gain practical insights into crafting compelling marketing campaigns, building robust sales funnels, and fostering meaningful connections with target audiences. Whether aspiring to launch a startup, excel in a corporate environment, or advance their career trajectory, this Marketing, Entrepreneurship & Communication bundle equips learners with the knowledge and skills needed to thrive in today's competitive landscape. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs seeking to establish and scale their ventures. Marketing professionals aiming to elevate their strategic acumen and stay abreast of industry trends. Communication specialists striving to enhance their interpersonal and organisational communication skills. Sales professionals looking to refine their sales techniques and drive revenue growth. Career changers seeking to transition into roles within the Marketing, Entrepreneurship & Communication domains. Students and recent graduates aspiring to kickstart their careers in dynamic and evolving industries. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Marketing Manager Entrepreneurial Consultant Communication Specialist Sales Director Digital Marketing Strategist Brand Manager Business Development Manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
Regular 1-1s allow you, as a manager, to address a range of topics and challenges with your team members in a relatively informal manner, albeit aided by a level of structure and consistency. You should embrace frequent 1-1s with your team, regardless of how often you see them in person, as they provide the opportunity to ‘check-in’ with them, not to ‘check-up’ on them; to understand their current priorities, workload and challenges. This course uses scenarios and outstanding manager top tips to help you learn about: the benefits of 1-1s and how to plan and prepare for them - frequency, location and agenda; regardless of whether your team member is based on site with you or remotely facilitating the meetings, using great coaching skills, and acting on feedback scheduling of tasks and reviewing and following up on action points More Information Industry & Sector Hospitality, Retail, Funeral, Business Business outcomes Recruitment, Retention, Induction/Onboarding Skills & Training Appraisals, Coaching, Management Jobs & Roles Manager, Deputy Manager, Supervisor, Director, Operations Director, Finance Director, HR Manager Course Author Mastering Multi-Units
Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
This course embarks on a journey through advanced strategies in Customer Relationship Management (CRM), exploring pivotal concepts and methods essential for effective implementation. Upon successful completion, participants will gain proficiency in the following areas: Explore CRM models driving loyalty and engagement to shape successful customer relationships. Delve into managing interactions, fostering enduring relationships via empathetic communication and issue resolution. Uncover the customer lifecycle stages, gaining insights into navigation and optimization from awareness to loyalty. Explore CLV's (Customer Lifetime Value) importance, its calculation, and leveraging for strategic business decisions. This course delves into advanced CRM strategies, including diverse models fostering loyalty and engagement. It covers managing interactions, navigating customer lifecycles, and leveraging Customer Lifetime Value (CLV) for strategic decision-making. This course delves deeply into CRM strategies, including advanced models, customer interaction management, and customer lifecycle value, aiming to equip professionals with vital skills for business success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Exploring Advanced Strategies in Customer Relationship Management (CRM) Self-paced pre-recorded learning content on this topic. Exploring Advanced Strategies In Customer Relationship Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CRM Manager Relationship Marketing Manager Customer Experience Manager Sales Operations Manager Customer Retention Specialist Business Development Manager Account Manager Customer Success Manager CRM Implementation Consultant Marketing Automation Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Description Consumer Behaviour Diploma This Consumer Behaviour Diploma will commence with an introductory insight into consumer behaviour and then delve deep into topics including consumer perception and consumer motivation. It will elucidate what the procedure of consumer research entails and shed light on how to target potential customers and segment appropriate markets strategically. Consumer behaviour entails an interplay of cognition and affects behaviour patterns and humans' physical environment, leading to an exchange. When discussing a consumer's buying activity, numerous factors come into play, including but not limited to public opinion, popularity, cost, product appearance, promotion, aesthetics and packaging. Consumer behaviour examines consumer activities such as buying, using and discarding among individuals, communities, and organisations. It also studies how their biases, preferences and feelings influence these activities. In the 1940s and 1950s, consumer behaviour emerged as a marketing subfield that integrates economics, anthropology, sociology, ethnography, psychology, and marketing. Consumer behaviour attempts to identify people's consumption patterns and trends by studying individual attributes, including lifestyles, demographics, and other factors such as loyalty and advocacy to brands, rates and occasions of usage and the like. This Consumer Behaviour Diploma examines how external factors such as family, friends, celebrities, and influencers impact their buying activities. Research has shed light on the complexity of consumer behaviour prediction for ordinary men and experts alike. Nevertheless, novel research methods, including consumer neuroscience, artificial intelligence and ethnography, have made it simpler to predict these patterns. Customer Relationship Management, also known as CRM, is a database that provides valuable insight into the examination of the buying activities of consumers. These databases generate in-depth data enabling researchers to study what influences consumer retention and loyalty and their willingness to advocate for products or yield positive referrals. Databases are also handy with market segmentation, behavioural segmentation, etc. This leads to accurate targeting of customers through appropriate marketing strategies. According to Mansard, Engel and Blackwell, consumer behaviour studies the processes and actions involving decisions while buying services and goods for consumption. This Consumer Behaviour Diploma explores how human beings behave whilst engaging in buying activities and urges them to consume certain products. Marketers must understand how consumer behaviour works to comprehend product, brand or business expectations. It enables them to understand better what motivates a consumer to buy certain goods. Knowing which products are popular and well-liked is of paramount importance. The findings suggest that assessing consumers' preferences will help a marketer better sculpt their products. This Consumer Behaviour Diploma will address all the crucial questions, including what customers buy, what motivates them to buy specific things, and how often and when they buy. What you will learn 1: Introduction to Consumer Behavior 2: Stages of Decision-Making Process 3: Perceiving Need Desire Motivation and Emotion 4: Understanding Perception 5: Understanding Customer Attitudes 6: Impact of Culture on Purchasing Behavior 7: Household Influence 8: Group Influence 9: New Opportunities 10: Know the Market Ethics Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
24 Hour Flash Deal **33-in-1 Operations Coordinator Mega Bundle** Operations Coordinator Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Operations Coordinator package online with Studyhub through our online learning platform. The Operations Coordinator bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Operations Coordinator course provides complete 360-degree training on Operations Coordinator. You'll get not one, not two, not three, but 33 Operations Coordinator courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Operations Coordinator courses are yours for as long as you want them once you enrol in this course. This Operations Coordinator Bundle consists the following career oriented courses: Operations Management Strategic Planning and Analysis for Marketing Diploma in Sales and Strategic Marketing Certificate Corporate Finance: Profitability in a Financial Downturn Business Management Leadership and Management Risk Management Corporate Risk And Crisis Management Diploma in Lean Process and Six Sigma Quality Management and Strategic Training - ISO 9001 Change Management Lean Six Sigma White Belt course Six Sigma Green Belt Diploma Six Sigma Black Belt - Advance Diploma Agile Project Management Diploma Lean Leadership, Culture and Management - Online Diploma Team Management Agile Scrum Master Certification Supply Chain Management Customer Relationship Management Project, Change, and Quality Management Financial Modelling for Decision Making an Business plan Stakeholder Management Construction Project Management and Construction Cost Estimation Governance and Risk Management: Navigating Corporate Strategies Organizational Behaviour, HR and Leadership Strategic Management and Leadership Development Talent Management & Employee Retention Techniques Employee Training Responsibilities: Effective Training Management UK Employment Law Emotional Intelligence and Social Management Diploma Employee Hiring and Termination Training Corporate Social Responsibility Diploma In this exclusive Operations Coordinator bundle, you really hit the jackpot. Here's what you get: Step by step Operations Coordinator lessons One to one assistance from Operations Coordinatorprofessionals if you need it Innovative exams to test your knowledge after the Operations Coordinatorcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Operations Coordinator courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Operations Coordinator certificate and transcript on the next working day Easily learn the Operations Coordinator skills and knowledge you want from the comfort of your home The Operations Coordinator course has been prepared by focusing largely on Operations Coordinator career readiness. It has been designed by our Operations Coordinator specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Operations Coordinator Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Operations Coordinator bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Operations Coordinator Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Operations Coordinator Elementary modules, allowing our students to grasp each lesson quickly. The Operations Coordinator course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Operations Coordinator training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Operations Coordinator. Requirements To participate in this Operations Coordinator course, all you need is - A smart device A secure internet connection And a keen interest in Operations Coordinator. Career path You will be able to kickstart your Operations Coordinator career because this course includes various courses as a bonus. This Operations Coordinatoris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Operations Coordinator career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
24 Hour Flash Deal **25-in-1 Executive Assistant Advanced Diploma Mega Bundle** Executive Assistant Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Executive Assistant Advanced Diploma package online with Studyhub through our online learning platform. The Executive Assistant Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Executive Assistant Advanced Diploma course provides complete 360-degree training on Executive Assistant Advanced Diploma. You'll get not one, not two, not three, but twenty-five Executive Assistant Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Executive Assistant Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Executive Assistant Advanced Diploma Bundle consists the following career oriented courses: Course 01: Executive Assistant Course 02: Contract Management Certification Course 03: Medical Secretary Certification Course 04: Legal Secretary Skills Diploma Course 05: Diploma in Minute Taking Training Course 06: Diary Management Course 07: Office Admin and Reception Course 08: Report Writing Skills: Crafting Effective Business Reports Course 09: Equality, Diversity and Discrimination Course 10: HR Management Course 11: UK Employment Law Course 12: Employee Hiring and Termination Training Course 13: Safer Recruitment Training Course 14: Performance Management Course 15: Employee Engagement and Retention Strategies Course 16: Governance and Risk Management: Navigating Corporate Strategies Course 17: Managing Online Meetings Course 18: Facilities Management Course 19: Motivation - Motivating Yourself & Others Course 20: Workplace Confidentiality Course 21: Data Protection and Data Security (GDPR) Training Certification Course 22: Organisation & People Management Course 23: Change Management Course 24: Team Management Course 25: Stakeholder Management The Executive Assistant Advanced Diploma course has been prepared by focusing largely on Executive Assistant Advanced Diploma career readiness. It has been designed by our Executive Assistant Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Executive Assistant Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Executive Assistant Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Executive Assistant Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Executive Assistant Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Executive Assistant Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Executive Assistant Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Executive Assistant Advanced Diploma lessons One to one assistance from Executive Assistant Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Executive Assistant Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Executive Assistant Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Executive Assistant Advanced Diploma certificate and transcript on the next working day Easily learn the Executive Assistant Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Executive Assistant Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Executive Assistant Advanced Diploma Requirements To participate in this Executive Assistant Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Executive Assistant Advanced Diploma Career path You will be able to kickstart your Executive Assistant Advanced Diploma career because this course includes various courses as a bonus. This Executive Assistant Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Executive Assistant Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free