The MS Office, Graphics & Freelancing Course brings together three powerful skill sets in one complete learning experience. From mastering Microsoft Excel, Word, PowerPoint, and Access to creating visually stunning designs in Adobe Photoshop, Illustrator, and InDesign, this course is designed to give learners the tools to work smarter, present ideas with impact, and produce professional-quality content. It also extends into essential freelancing knowledge, covering areas such as brand management, social media marketing, customer relations, and effective business strategies to help learners navigate and grow in the online marketplace. Whether refining document formatting, designing brand visuals, or managing freelance projects, this programme blends creativity with technical expertise. The course structure is carefully planned to guide learners through each stage, building confidence in office software, design principles, and independent business management. By the end, participants will have developed the ability to produce professional documents, craft compelling visuals, and manage their own freelance services effectively—making them more versatile and competitive in today’s digital-first environment. Key Features CPD Approved Instructor-Led Training 3 Free PDF Certificate Lifetime Access Learning Outcomes The "MS Office, Graphics & Freelancing" online course will provide learners with the following learning outcomes: MS Office proficiency: By the end of the course, learners will be able to create, edit, and format professional-quality documents in Word, Excel, and PowerPoint. Graphics design skills: Learners will be able to create visually appealing graphics and images using Adobe Photoshop and Illustrator. Freelancing skills: Learners will gain an understanding of how to establish and grow a successful freelance business, including how to find clients, negotiate contracts, and manage finances. Technical knowledge: Learners will develop a deep understanding of the technical aspects of software and tools used in MS Office, graphics design, and freelancing. Career readiness: The course will provide learners with the skills and knowledge necessary to succeed in a variety of careers related to MS Office, graphics design, and freelancing. By completing this course, learners will have a comprehensive understanding of the essential tools and techniques used in these fields and be well-prepared to pursue a career or further study in MS Office, graphics design, and freelancing. The detailed curriculum outline Course 01: Microsoft Office Microsoft Excel 2019 Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Word 2019 Microsoft Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 02: Diploma in Graphic Design Basics of Graphic Design Foundation in Design Adobe Photoshop Basics Designers go to Software Blend Modes & Filters Creating Logos with Illustrator Logo Design Basics Adobe in Design and Print Work Introduction Course 03: Freelancers Module 01: Brand Management Module 02: Time Management Module 03: Entrepreneurship & Financial Independence Module 04: Emotional Intelligence Module 05: Social Media Marketing Module 06: Sales & Negotiations Module 07: Business Formation & Management Module 08: Principles of Marketing Module 09: Principles of Accounting Module 10: Customer Service Relations Module 11: Critical Creative Thinking Module 12: Problem Design Solving Certificate After completing this course, you will get 3 Free PDF certificates. Accreditation Our courses are CPD Quality Standards Accredited that ascertain the quality of the courses. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The "MS Office, Graphics & Freelancing" online course is designed for individuals who are interested in expanding their knowledge and skills in the fields of MS Office, graphics design, and freelancing. It is suitable for: Beginners who are looking to build a foundation in these fields and gain a comprehensive understanding of the essential tools and techniques used. Career changers who are looking to transition into a new field related to MS Office, graphics design, or freelancing. Working professionals who want to upgrade their skills and stay up-to-date with the latest tools and techniques used in these fields. Freelancers or entrepreneurs who want to expand their offerings and increase their earning potential by incorporating MS Office, graphics design, and freelancing skills into their business. The course is accessible to individuals with different levels of experience and skill and provides learners with the knowledge and skills necessary to succeed in a variety of careers related to MS Office, graphics design, and freelancing. Requirements No formal qualification is required Career path MS Office Specialist: According to Payscale, the average salary for an MS Office Specialist in the UK is around £20,000 to £30,000 per year. Graphics Designer: The average salary for a Graphics Designer in the UK is around £20,000 to £40,000 per year, according to Glassdoor. Freelancer: Freelance MS Office and Graphics Designers can typically earn anywhere from £20 to £50 per hour. Certificates Certificate of completion Digital certificate - Included 3 Free PDF Certificate included
Sales and marketing are two aspects of a business that have a direct impact on leading generation and profit. Marketing is the practice of growing public interest to purchase the goods and services that a company intends to sell, whereas, sales refers to the activities that lead to the selling of goods and services. So, undoubtedly, the sales and marketing department is an indispensable part of a business. Janets introduces the Level 3 Diploma in Sales course for anyone aspiring to or already working in this industry. After taking the course, you'll gain skills and knowledge to perform effectively in this profession. Moreover, it covers all the essentials of sales management, such as using a prospect board, customer communications, conducting market research, putting together business plans, the path to efficiency and effective customer service. This online Level 3 Diploma in Sales course comprises 52 units that will take not more than 2 days to complete. Moreover, it is accompanied by instructional videos, practical illustrations, how-to instructions and advice. Also, you'll have 1-year access to this course that enables you to study at your speed within your comfort zone. By completing the course, you'll have a clear concept of how to become a professional in sales and marketing and how you will stand out from the competition in this field. Why Choose this Course? Upon successful completion of this Level 3 Diploma in Sales course, you'll be able to: Achieve certification in sales and marketing (Free e-certificate upon successful completion) Get access to educational modules instructed by the experts Schedule a flexible study time, learn at your own pace, using your preferred device (computer, tablet, mobile, etc.) Receive instant feedback through mock tests and multiple-choice assessments Contact 24/7 help desk available via our email and live chat teams Find Teacher Support during weekdays Acquire sales and marketing training Have a complete understanding of strategic sales management Learn sales and marketing techniques Course Design The online Level 3 Diploma in Sales course is delivered through our e-learning platform and accessible with any internet-connected device like computer, laptop, or smartphone. No formal deadlines or teaching schedules are included that aids a flexible study plan. The experts will teach you via the following: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification After completing the Level 3 Diploma in Sales course successfully, you'll get an e-certificate without any cost. But, if you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? Anyone wanting to gain comprehensive knowledge and inherent experience in this industry is suitable for this Level 3 Diploma in Sales. Therefore, no additional qualification is compulsory for the course. Besides, professionals from this industry have designed this course that ensures its high quality. This makes the course an excellent opportunity for all students from any academic backgrounds to attain in-depth knowledge on this subject. Course Content Level 3 Diploma in Sales - Updated Version Understanding the Talk 00:11:00 Getting Prepared to Make the Call 00:08:00 Creative Openings 00:08:00 Making Your Pitch 00:11:00 Handling Objections 00:10:00 Sealing the Deal 00:11:00 Following Up 00:14:00 Setting Goals 00:10:00 Managing Your Data 00:10:00 Using a Prospect Board 00:11:00 Level 3 Diploma in Sales - Old Version Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 01:00:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Introduction to Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:00:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Recommended Reading Recommended Reading: Level 3 Diploma in Sales 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Sales 00:30:00 Final Exam Final Exam- Level 3 Diploma in Sales 00:30:00
The Executive Secretarial & PA Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Executive Secretarial & PA Course consists of several modules that take around 11 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Module 2: Business Telephone Skills Business Telephone Skills 00:20:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:38:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills Business Writing Skills 00:43:00 Module 10: Organisational Skills Organisational Skills 00:28:00 Module 11: Communication Skills Communication Skills 00:28:00 Module 12: Customer Service Customer Service 00:19:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Document Proofreading and Editing Document Proofreading and Editing 00:08:00 Module 15: Advanced MS Excel Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:05:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 VLOOKUP: Master Excel Formula VLOOKUP in 60 minutes! Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Microsoft Excel: Master Power Query in 120 Minutes! Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:06:00 Microsoft Excel Keyboard Shortcuts Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Enterprise Resource Planning (ERP) is a vital component for businesses looking to streamline their processes and increase efficiency. With a wide range of modules covering everything from accounting to human resources, ERP systems integrate different aspects of a business, creating a cohesive environment. By learning ERP, you can gain a deep understanding of how businesses optimise resources and improve day-to-day operations. This course is designed to provide you with a clear and solid understanding of the fundamentals, making ERP accessible for beginners and those looking to enhance their knowledge. The course will guide you through the inner workings of ERP software, focusing on how it can help businesses reduce costs, improve decision-making, and increase productivity. Whether you're looking to enter the field of business technology or aiming to upgrade your skills, ERP knowledge can open doors to various career opportunities. With businesses increasingly relying on ERP solutions, this course is an excellent opportunity to tap into a growing demand. Join this course to understand the architecture, features, and advantages of ERP systems that drive success in businesses worldwide. Key Features CPD-Accredited Enterprise Resource Planning (ERP) course Instant e-certificate Fully online, interactive Enterprise Resource Planning (ERP) course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Enterprise Resource Planning (ERP) course to excel! ERP is a rapidly growing field that is in high demand. Businesses of all sizes are looking for ERP professionals to help them improve their efficiency, reduce their costs, and make better decisions. This bundle is the perfect way to get started in a career in ERP. It includes 10 courses that will teach you the essential skills you need to succeed. This bundle includes the following courses: Course 01: Operations Management - Advanced Diploma Course 02: Employee Engagement Course 03: CRM - Customer Relationship Management Course 04: Business Analyst Training Course 05: Supply Chain Management Course 06: Financial Management Course 07: Change Management Course 08: Compliance and Risk Management Course Course 09: Level 3 Diploma in Project Management Course 10: CSR - Corporate Social Responsibility Learning Outcome Understand the basics of ERP Understand the principles of business management Apply business management techniques to improve efficiency and productivity Manage and optimise business processes Develop and implement business strategies Measure and track business performance Communicate effectively with stakeholders Accreditation All of our courses, including this Enterprise Resource Planning (ERP) course, are fully accredited. Certification Once you've successfully completed your Enterprise Resource Planning (ERP) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Who is this course for? Anyone who wants to learn about ERP Anyone who wants to start a career in ERP Anyone who wants to advance their career in ERP Requirements Learners do not require any prior qualification to enrol in this course Career path ERP analyst: £30,000 - £50,000 ERP consultant: £40,000 - £60,000 ERP project manager: £50,000 - £70,000 ERP director: £70,000 - £100,000+ Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
The administration department in business organisations bears a lot of responsibilities. That is why only skilled professionals are hired in this sector. If you want to pursue a career in business administration, the Diploma in Business Administration and Management Course will be the best training ground for you. It will introduce you to the vital aspects of business administration and give you the skills to cope with the workload. The Diploma in Business Administration and Management Course will provide you with a theoretical and practical understanding of business administration. You will develop the knowledge and ability required for operations management, project management and process management. The informative modules will educate you on the techniques of business analysis and strategic analysis. In addition, you will receive training on customer care and build the skills to provide excellent customer service. This beneficial course also aims to assist you in improving your organisational skills, negotiation skills and ability to resolve conflicts. After you successfully complete this Diploma in Business Administration and Management Course, you will receive a certificate. This certificate will add significant value to your resume and help you get your dream job. Join now and boost your career. Learning Outcomes Learn the fundamentals of operations management Develop the essential knowledge and skills for business analysis and strategic analysis Understand the core principles of project management Build adequate skills to provide quality customer service Gain deep insights into the fundamentals of process management Grasp the strategies of conflict resolution Improve your organisation, negotiation and time management skills Who is the Course for? Interested in Business Administration and Management Professionals working in the business industry People who are interested in learning about all Managing Payroll and its functions Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can, however, also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Business Administration and Management Course will be beneficial for careers like: Account Manager Businessmen Business Development Specialist Communication Department Head Executive Producers Financial Manager/Staff Group Account Director Human Resources Manager Marketing Manager Public Relations Officer Social Media Specialist Strategist Business Administration and Management - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Administration and Management - Old Version Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Managing Payroll What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Business Administration and Management 00:30:00 Final Exam Final Exam- Business Administration and Management 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Bank Teller Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training employers seek in today's workplaces. The Bank Teller Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Bank Teller Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Bank Teller Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Bank Teller? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standards accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Bank Teller there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Bank Teller course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Bank Teller does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Bank Teller was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Bank Teller is a great way for you to gain multiple skills from the comfort of your home. Module 01: Introduction to a Bank Teller Introduction to a Bank Teller 00:30:00 Module 02: Skills and Abilities of a Bank Teller Skills and Abilities of a Bank Teller 00:30:00 Module 03: Types of Bank Accounts and Opening Them Types of Bank Accounts and Opening Them 00:30:00 Module 04: Mathematics Calculation for Bank Tellers Mathematics Calculation for Bank Tellers 00:30:00 Module 05: Bookkeeping Guideline and Payment Methods Bookkeeping Guideline and Payment Methods 00:30:00 Module 06: Cash Sorting in an Efficient Way Cash Sorting in an Efficient Way 00:30:00 Module 07: How to Identify Counterfeit How to Identify Counterfeit 00:30:00 Module 08: Function and Benefits of Currency Recyclers Function and Benefits of Currency Recyclers 00:30:00 Module 09: Dealing with Frauds Dealing with Frauds 00:30:00 Module 10: Safety Precautions for ATM (Automated Teller Machine) Safety Precautions for ATM (Automated Teller Machine) 00:30:00 Module 11: Customer Services a Bank Teller Can Offer Customer Services a Bank Teller Can Offer 00:30:00 Module 12: Rights and Obligations According to the UK Law Rights and Obligations According to the UK Law 00:30:00 Module 13: Ethical Issues for a Bank Teller Ethical Issues for a Bank Teller 00:30:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Bank Teller Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Bank Teller Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Bank Teller Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Bank Teller Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Bank Teller? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Bank Teller there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Bank Teller course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Bank Teller does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Bank Teller was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Bank Teller is a great way for you to gain multiple skills from the comfort of your home. Module 1 Introduction to a Bank Teller Introduction to a Bank Teller 00:09:00 Module 2 Skills and Abilities of a Bank Teller Skills and Abilities of a Bank Teller 00:10:00 Module 3 Types of Bank Accounts and Opening Them Types of Bank Accounts and Opening Them 00:16:00 Module 4 Mathematics Calculation for Bank Tellers Mathematics Calculation for Bank Tellers 00:12:00 Module 5 Bookkeeping Guideline and Payment Methods Bookkeeping Guideline and Payment Methods 00:17:00 Module 6 Cash Sorting in an Efficient Way Cash Sorting in an Efficient Way 00:08:00 Module 7 How to Identify Counterfeit How to Identify Counterfeit 00:08:00 Module 8 Function and Benefits of Currency Recyclers Function and Benefits of Currency Recyclers 00:10:00 Module 9 Dealing with Frauds Dealing with Frauds 00:15:00 Module 10 Safety Precautions for ATM (Automated Teller Machine) Safety Precautions for ATM (Automated Teller Machine) 00:16:00 Module 11 Customer Services a Bank Teller Can Offer Customer Services a Bank Teller Can Offer 00:14:00 Module 12 Rights and Obligations According to the UK Law Rights and Obligations According to the UK Law 00:07:00 Module 13 Ethical Issues for a Bank Teller Ethical Issues for a Bank Teller 00:07:00
Description Are you someone who dreams to work in the sky! Now grab your opportunity through us! Working as cabin crew for a major airline is an exciting and challenging experience. The course will help you to achieve your ambition. This Diploma in Cabin Crew is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world's leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process. This course will give you status to seek employment as a member of air cabin crew or other hospitality industries such as cruise line staff, luxury trains and ground crew work. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Cabin Crew is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Cabin Crew is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 01 Introduction to Cabin Crew 00:30:00 The History of Cabin Crew 00:10:00 Why Make a Career in Cabin Crew? 00:05:00 Duties and Responsibilities of a Cabin Crew 00:15:00 The Responsibilities of Cabin Crew, Before and After Each Flight 00:05:00 Module : 02 Airline Employment Glossary 00:05:00 Glossary: List of Acronyms and Definitions 00:30:00 Training Facilities and Devices 00:30:00 Aviation Indoctrination Training 00:15:00 Abnormal and Emergency Situations Training 01:00:00 Module : 03 Communication Skills 00:15:00 Dealing with the Situations 00:15:00 How to Handle an in-Flight Emergency 00:15:00 Cabin Crew - Initial Safety Training 00:15:00 Customer Service Skills 00:05:00 Best Qualities to Highlight in Your Cabin Crew Application Resume 00:15:00 How to be a Stand-Out Candidate 00:15:00 Assessment Assignment - Diploma in Cabin Crew 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00