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1750 Courses delivered On Demand

HR Advisor and Recruitment Training Diploma

4.9(27)

By Apex Learning

With a single payment you will gain access to HR Advisor and Recruitment Training Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to advise about HR policies and help enhance HR processes by enrolling in our exclusively designed HR Advisor and Recruitment Training Diploma course. This course is packed with all the knowledge and skills required to encourage staff development and play an important role in a reputed organisation's human resource department. The course navigates your HR career path. After successful completion, you will be more than capable of weighing in on recruitment decisions, overseeing the performance management cycle, dealing with underperformers, ensuring health and safety in the workplace, and more. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. HR Advisor and Recruitment Training Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. HR Advisor and Recruitment Training Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take HR Advisor and Recruitment Training Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Training Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Training? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***HR Advisor and Recruitment Training Diploma*** Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Training . It is available to all students, of all academic backgrounds. Requirements Our HR Advisor and Recruitment Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

HR Advisor and Recruitment Training Diploma
Delivered Online On Demand
£53

Domestic Violence and Abuse Awareness - Level 2

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Domestic Violence and Abuse Awareness - Level 2 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Ensure a healthy domestic environment,deepening your knowledge of violence and abuse, by taking the advanced Domestic Violence and Abuse Awareness - Level 2 course. The comprehensive Domestic Violence and Abuse Awareness - Level 2 course covers the types, impacts and assessment of domestic violence and abuse. You'll learn how to support victims and report incidents,as well as how to impose and maintain a healthy environmental framework in a domestic context. Kickstart a career in social care and raise awareness of domestic violence by enrolling today! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Domestic Violence and Abuse Awareness - Level 2: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Domestic Violence and Abuse Awareness - Level 2? Office 365 Course - 7 CPD Points Microsoft Teams - 2 CPD Points Coronavirus (COVID-19) Awareness - 2 CPD Points Working from Home Essentials - 5 CPD Points Mental Health and Working from Home - 5 CPD Points Online Meeting Management - 3 CPD Points Effective Communication Skills - 2 CPD Points Time Management - 2 CPD Points Leadership and Influencing Skills - 2 CPD Points Emotional Intelligence and Human Behaviour - 5 CPD Points Course Curriculum of Domestic Violence and Abuse Awareness - Level 2 Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Domestic Violence and Abuse Awareness - Level 2. It is available to all students, of all academic backgrounds. Requirements Our Domestic Violence and Abuse Awareness - Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Domestic Violence and Abuse Awareness - Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Domestic Violence and Abuse Awareness - Level 2
Delivered Online On Demand
£53

Learning English Language Level 2

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Learning English Language Level 2 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Are you finding it difficult to pass an English literature exam or master it as a second language? We can help you overcome all the obstacles in your way. This course delivers an expertly written masterclass on the standard contents of a UK GCSE curriculum and will help you embed that knowledge. The Learning English Language Level 2 course provides comprehensive overviews of all the learning required to pass this essential exam and secure good educational standards. You will be taught how to appreciate and analyse the works of Shakespeare and English novels, alongside poetry, drama, and the basic structure of essays, documents and letters for everyday use. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Learning English Language Level 2 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Learning English Language Level 2 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Learning English Language Level 2 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Learning English Language Level 2: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Learning English Language Level 2? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum Module: 01 English Language Learning English Punctuation in English Capitalisation Sentence Structure Spelling Module: 02 Verbs Verb tenses and aspects The future Be, have and do Modal verbs English Writing And Much More..... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Learning English Language Level 2. It is available to all students, of all academic backgrounds. Requirements Our Learning English Language Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Learning English Language Level 2
Delivered Online On Demand
£53

Criminology and Forensic Profiling - Level 4

4.9(27)

By Apex Learning

Overview The increasing crime rates remain a persistent concern, and the role of criminology and forensic profiling is more pertinent than ever. This Criminology and Forensic Profiling - Level 4 course is structured to cover critical topics such as Introduction to Criminology and Profiling, Classification of Crime, Violent Crimes, Dealing with Crime, and more. Grasping these subjects thoroughly will equip you with the knowledge base to contribute effectively to criminology and forensic profiling.The curriculum begins with an 'Introduction to Criminology and Profiling,' where learners will be introduced to the rudiments of the subject matter. The course then transitions into specialised topics like 'Violent Crimes,' 'The Crime Scene,' and 'Understanding Criminal Psychology.' Deepen your understanding of 'Forensic Science' and its modern applications, delve into the 'Phases of Profiling,' and end with 'The Criminal Justice System in England and Wales.Enrol in the Criminology and Forensic Profiling - Level 4 course today and take the first step towards a fulfilling career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Criminology and Forensic Profiling - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Criminology and Forensic Profiling - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 04:58:00 total length •Introduction to Criminology and Profiling: 00:20:00 •Classification of Crime: 00:15:00 •Violent Crimes: 00:26:00 •The Crime Scene: 00:27:00 •Dealing with Crime: 00:38:00 •Understanding Criminal Psychology: 00:28:00 •Forensic Science: 00:32:00 •Phases of Profiling: 00:30:00 •Criminal Profiling: Science, Logic and Metacognition: 00:25:00 •Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice: 00:19:00 •Victimology: 00:22:00 •The Criminal Justice System in England and Wales: 00:16:00

Criminology and Forensic Profiling - Level 4
Delivered Online On Demand4 hours 58 minutes
£12

Food Processing Diploma

4.9(27)

By Apex Learning

Overview Are you interested in working in the food industry? Do you want to improve your understanding of food processing?This Food Processing Diploma course will explain the importance of food safety, covering various processing techniques, maintaining nutritional quality and reducing waste. This course is comprehensive and will explain the concepts of how to determine consumer needs and wants, different types of health claims and packaging food. It will provide you with the basics of preserving food, food spoilage, the effects of microbes, and the importance of storage in food products.Take this amazing opportunity. Enrol today and take your career in the food industry to the next level. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Food Processing Diploma. It is available to all students, of all academic backgrounds. Requirements Our Food Processing Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 19 lectures • 09:33:00 total length •Food Safety - Introduction: 00:28:00 •Supervision of Food Safety: 00:36:00 •Food Safety Legislation: 00:33:00 •Food Safety Management Systems: 00:43:00 •Food Safety Management Tools: 00:29:00 •Microbiology: 00:27:00 •Contamination Hazards: 00:28:00 •Controlling Contamination: 00:38:00 •Bacterial Food Poisoning and Food-Borne Illness: 00:31:00 •Non-bacterial Food Poisoning: 00:31:00 •Personal Hygiene: 00:29:00 •Food and Temperature Control: 00:33:00 •Checking, Verifying and Recording Temperature: 00:24:00 •Food Spoilage and Preservation: 00:37:00 •Food Premises and Equipment The Design and Construction: 00:32:00 •Waste Disposal, Cleaning and Disinfection: 00:34:00 •Pest Management: 00:28:00 •Food Safety Training for the Staff: 00:17:00 •Reopening and Adapting Your Food Business during COVID-19: 00:15:00

Food Processing Diploma
Delivered Online On Demand9 hours 33 minutes
£12

Child Psychology

4.9(27)

By Apex Learning

Overview Learn how to recognise and treat Mental Health disorders and conditions in clients of all ages and types. This comprehensive course will train you in Child Psychotherapy, Counselling, and much more, allowing you to progress your career in Healthcare and Social Work. The Child Psychology course presents an extensive range of online learning modules which will teach you how to ensure the Mental wellbeing of an individual is supported and diagnose the causes for challenging behaviour or uncharacteristic mood swings. You will become familiar with the effects of issues such as Depression and Anxiety, and bring much-needed support to those that need it. ** Completing this course does not imply that you are qualified to work as a Practitioner Psychologist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT. ** How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment in Child Psychology diploma. It is available to all students, of all academic backgrounds. Requirements Our Child Psychology Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 06:08:00 total length •Module 01: Introduction to Child Psychology: 00:28:00 •Module 02: Attachment and Relationship Building in Childhood: 00:31:00 •Module 03: Impacts of Separation and Loss on Attachment: 00:27:00 •Module 04: Factors That Influence Development: 00:36:00 •Module 05: Cognitive Development: 00:25:00 •Module 06: Social and Emotional Development: 00:43:00 •Module 07: Personality and Intellectual Development of Children: 00:36:00 •Module 08: Stages of Language Development: 00:27:00 •Module 09: Understanding Moral Development: 00:18:00 •Module 10: Play, Imagination, and Creativity: 00:26:00 •Module 11: Problems of Infancy: 00:20:00 •Module 12: Problems of Childhood: 00:23:00 •Module 13: Problems of Adolescence: 00:28:00 •Assignment - Psychology Advanced Diploma: 00:00:00

Child Psychology
Delivered Online On Demand6 hours 8 minutes
£12

Infection Prevention Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Infection Prevention Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Infection Prevention Training comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Infection Prevention Training. It is available to all students, of all academic backgrounds. Requirements Our Infection Prevention Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 17 lectures • 11:21:00 total length •Infection Prevention and Control Policy in the UK: 00:25:00 •Principles of Prevention and Control of Infection - Part 01: 00:47:00 •Principles of Prevention and Control of Infection - Part 02: 00:34:00 •Immunization: 00:42:00 •Infections Spread by Food and Water Part 01: 00:35:00 •Infections Spread by Food and Water Part 02: 00:41:00 •Infections Spread by Food and Water Part 03: 00:43:00 •Infections Spread by Animals and Insects, and Less Common Infections Found in the UK - Part 01: 00:55:00 •Infections Spread by Animals and Insects, and Less Common Infections Found in the UK - Part 02: 00:54:00 •Infections and Diseases Spread by Person-to-Person Contact part 1: 00:42:00 •Infections and Diseases Spread by Person-to-Person Contact part 2: 00:43:00 •Infections Spread by Sexual Contact - Part 01: 00:35:00 •Infections Spread by Sexual Contact - Part 02: 00:46:00 •Infections Spread by Sexual Contact - Part 03: 00:49:00 •Infections Spread by Blood and Body Fluids - Part 01: 00:51:00 •Infections Spread by Blood and Body Fluids - Part 02: 00:39:00 •Assignment - Infection Prevention Training: 00:00:00

Infection Prevention Training
Delivered Online On Demand11 hours 21 minutes
£12

Acupressure Expert for Pain Relief

4.9(27)

By Apex Learning

Overview This comprehensive course on Acupressure Expert for Pain Relief will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Acupressure Expert for Pain Relief comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Acupressure Expert for Pain Relief. It is available to all students, of all academic backgrounds. Requirements Our Acupressure Expert for Pain Relief is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 22 lectures • 00:29:00 total length •Introduction: 00:01:00 •Requirements Before Receiving Your Qualification: 00:01:00 •What is Acupressure?: 00:02:00 •How to Apply Pressure to Acupressure Points: 00:02:00 •Self Acupressure: 00:01:00 •Key Points to Remember: 00:01:00 •What are Meridians?: 00:01:00 •The Role of the Meridians: 00:02:00 •The Meridian Clock: 00:01:00 •Key Points to Remember: 00:01:00 •Essentials Before Getting Started: 00:01:00 •How to Begin and End an Acupressure Treatment: 00:01:00 •Potent Points to Clear Channel Pain 1: 00:01:00 •Potent Points to Clear Channel Pain 2: 00:01:00 •Potent Points to Clear Channel Pain 3: 00:01:00 •Potent Points to Clear Channel Pain 4: 00:01:00 •Potent Points to Clear Channel Pain 5: 00:01:00 •Potent Points to Clear Channel Pain - Part 6: 00:01:00 •5 Bonus Points for Body Pain: 00:02:00 •Benefits of Acupressure 1: 00:02:00 •Benefits of Acupressure 2: 00:02:00 •Benefits of Acupressure 3: 00:02:00

Acupressure Expert for Pain Relief
Delivered Online On Demand29 minutes
£12

Phone-Based Customer Service

4.9(27)

By Apex Learning

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enroll in this course today to fast track your career ladder. Key Features of the Course: FREE Phone-Based Customer Service CPD-accredited certificate Get a free student ID card with Phone-Based Customer Service (£10 applicable for international delivery) Lifetime access to the Phone-Based Customer Service course materials The Phone-Based Customer Service comes with 24/7 tutor support Get instant access to this Phone-Based Customer Service course Learn Phone-Based Customer Service from anywhere in the world The Phone-Based Customer Service is affordable and simple to understand The Phone-Based Customer Service is an entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Phone-Based Customer Service course, it can be studied in your own time at your own pace. Career Path Having these various qualifications of Phone-Based Customer Service will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 hours total •Module 1: Introduction to Customer Service •Module 2: What's Different about Good Customer Service •Module 3: Customer Relationship Management •Module 4: Customer Service Communication Strategies •Module 5: Aspects of Phone Etiquette •Module 6: Building Rapport Over the Phone •Module 7: Inbound and Outbound Calls •Module 8: Active Listening and Managing Tough Callers •Module 9: Managing Interoffice Calls and Voicemail •Module 10: Problem Solving over the Phone •Module 11: Intra Organization Dealings •Module 12: Measuring Customer Service •Mock Exam - Phone-Based Customer Service •Final Exam - Phone-Based Customer Service •Order Your Certificate

 Phone-Based Customer Service
Delivered Online On Demand6 hours 13 minutes
£12

Building Surveying and Construction Management Diploma

4.9(27)

By Apex Learning

Overview Start a flourishing career in construction management with our Building Surveying and Construction Management Diploma course.This Building Surveying and Construction Management Diploma course will coach you in building surveying and construction management. It will teach you various aspects of construction management, ranging from cost management to legal topics. It will also train you in building surveying, covering the basics to service inspections, report writing, and more. Enrol today to deepen your understanding of building surveying and construction management. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Building Surveying and Construction Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Building Surveying and Construction Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 23 lectures • 09:03:00 total length •Introduction to Construction Management: 00:16:00 •Cost Estimation: 00:34:00 •Role of Cost Estimator and New Aspects of Cost Estimation: 00:10:00 •Elements and Factors influencing Cost Estimation: 00:16:00 •Elements and Factors influencing Cost Estimation: 00:16:00 •Cost Management: 00:19:00 •Management of Material for construction: 00:20:00 •Building Survey: An Introduction: 00:22:00 •Building Law Principles: 00:28:00 •Building Procurement and Contract Administration: 00:50:00 •Building Information Modelling: 00:33:00 •Building Technology: 00:31:00 •The Procedure of Building Survey and Surveys of Historic Buildings: 00:20:00 •Beginning of the Survey: Foundation and In-Depth Survey in Walls: 00:45:00 •Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys: 00:25:00 •Inspection of Joinery and Woodwork: 00:21:00 •Finishes and Surfaces of the Building: 00:16:00 •Services Inspection: 00:16:00 •Building Pathology: 00:22:00 •Building Adaptation: 00:36:00 •Understanding Work Breakdown Structure: 00:13:00 •Report Writing: 00:17:00 •Legal Aspects: 00:17:00

Building Surveying and Construction Management Diploma
Delivered Online On Demand9 hours 3 minutes
£12