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Description:  Being a receptionist, you need to deal with answering and referring inquiries. If you are part of the receptionists in your organization, then it is important to learn how to become a professional receptionist. This is important since you will be the front-line person of the organization and their impression of the business might come from you since you are the first person they would be dealing with. But you don't have to worry! This course is specifically designed for you to learn the necessary skills, knowledge and information to become professional receptionist. Not only that, you will also learn about Office Management since it is part of your job as a receptionist. Who is the course for? Businessmen, entrepreneurs or professionals that need to know about office management. People who have an interest in becoming a professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Receptionist Skills Diploma is a useful qualification to possess, and would be beneficial for the following careers: Administrative Assistants Client Relations Manager Contract Administrator Data Entry Specialist Executive Assistant General Office Clerk Information Assistant Material Recording Clerk Secretary Virtual Assistant. Update Version - Receptionist Skills Diploma Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:25:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:25:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:36:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10: Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:25:00 Old Version - Receptionist Skills Diploma Module 1: Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Receptionist Skills Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Recent news has shown a surge in interest in Forex Trading, Stock Trading & Financial Analysis, likely driven by the increasing accessibility and understanding of these markets. Individuals are recognizing the potential for significant financial gains through strategic investment and analysis. This bundle offers a comprehensive approach to mastering these areas, combining theoretical knowledge with practical application for a well-rounded understanding. With Forex Trading, Stock Trading & Financial Analysis becoming increasingly prevalent in global economic discussions, the demand for professionals with expertise in these fields is higher than ever. This Forex Trading, Stock Trading & Financial Analysis Level QLS Endorsed Diploma bundle encompasses a variety of courses, covering everything from the basics of stock market investing to advanced strategies in Forex trading. Whether you're a beginner looking to build a solid foundation or an experienced trader seeking to refine your skills, this bundle has something to offer. With a focus on personal development and career growth, it not only equips you with the technical know-how but also enhances your networking, confidence, and time management skills for success in the competitive world of finance. QLS Endorsed Courses: Course 01: Certificate in Stock Market Investing for Beginners at QLS Level 3 Course 02: Diploma in Financial Analysis at QLS Level 4 Course 03: Advanced Diploma in Forex Trading at QLS Level 7 CPD QS Accredited Courses: Course 04: Investment Course 05: Stock Market Day Trading Strategies Course 06: Financial Analysis Course 07: Complete Swing Trading Training Course 08: Day Trade Stocks with Price Action and Tape Reading Strategy Course 09: Capital Budgeting & Investment Decision Rules Course 10: Stock Market Investing for Beginners Course 11: Cryptocurrency: Wallets, Investing & Trading Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Forex Trading, Stock Trading & Financial Analysis Level QLS Endorsed Diploma. Learning outcomes for this bundle include: Mastering advanced techniques in Forex Trading, Stock Trading & Financial Analysis, including risk management and technical analysis. Understanding the fundamentals of stock market investing, from basic principles to advanced strategies through Forex Trading, Stock Trading & Financial Analysis. Analyzing financial data effectively to make informed investment decisions. Developing expertise in various trading strategies, including day trading, swing trading, and penny stocks trading. Enhancing personal development skills such as networking, confidence, and stress management. Creating a career development plan tailored to your goals in the finance industry. The courses included in this bundle cover a wide range of topics essential for success in Forex Trading, Stock Trading & Financial Analysis. Participants will start by mastering the fundamentals of stock market investing, learning how to analyze market trends and make informed investment decisions. They will then delve into advanced techniques in Forex Trading, Stock Trading & Financial Analysis, exploring topics such as technical analysis, risk management, and trading psychology. Additionally, participants will gain insights into various trading strategies, including day trading, swing trading, and penny stocks trading, allowing them to diversify their investment portfolios and maximize returns. Furthermore, this Forex Trading, Stock Trading & Financial Analysis bundle emphasizes personal development, offering courses focused on networking, confidence building, and stress management. Participants will learn how to enhance their communication skills, expand their professional network, and develop a career development plan tailored to their goals in the finance industry. By the end of the program, participants will emerge as well-rounded professionals equipped with the knowledge, skills, and confidence to excel in Forex Trading, Stock Trading & Financial Analysis, positioning themselves for success in today's dynamic financial landscape. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Forex Trading, Stock Trading & Financial Analysis bundle is suitable for: Aspiring traders looking to enter the world of Forex Trading, Stock Trading & Financial Analysis. Finance professionals seeking to expand their knowledge and skills in Forex Trading, Stock Trading & Financial Analysis. Students studying finance or related fields who want to supplement their academic learning with practical insights. Anyone interested in personal development and enhancing their career prospects in the finance industry and they have interest in Forex Trading, Stock Trading & Financial Analysis. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path This Forex Trading, Stock Trading & Financial Analysis bundle will be helpful for anyone looking to pursue a career as: Junior Trader Financial Analyst Investment Analyst Portfolio Manager Risk Manager Hedge Fund Manager Financial Consultant Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Feeling Stuck in Your Career? The Executive PA and Leadership Skills Training Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Executive PA & Leadership Skills Training bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Executive PA and Leadership Skills Training Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Executive PA & Leadership Skills Training bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Executive PA and Leadership Skills Training bundle on your job life and career growth! This Executive PA and Leadership Skills Training Bundle Comprises the Following CPD Accredited Courses: Course 01: Personal Assistant Course 02: Office Skills and Administration Course 03: Paralegal Training Course 04: Leadership Skills Training Course 05: Virtual Assistant Course 06: Online Meeting Management Course 07: Minute Taking Course Course 08: Report Writing Course 09: Diary Management Course 10: Document Control Course 11: Touch Typing Training Course 12: Email Writing Training Course 13: HR Management Course Course 14: Team Building Masterclass Course 15: Team Management Level 5 Course 16: Facilities Administrator Course 17: Influencing and Negotiating Course 18: Legal Secretary Course 19: GDPR Course 20: Business Law 2021 Course 21: Mastering Organizational Chaos Course 22: Conflict Resolution Course 23: Dealing With Difficult People Training Course Course 24: Workplace Confidentiality Course 25: Stress Management Training Course 26: Microsoft Excel - Beginner, Intermediate & Advanced Course 27: Effective Presentation: Public Speaking Essentials Course 28: Effective Communication Skills Course 29: Decision Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Executive PA and Leadership Skills Training Bundle, you will gain the following: CPD QS Accredited Proficiency with this Executive PA & Leadership Skills Training Bundle After successfully completing the Executive PA & Leadership Skills Training bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Executive PA & Leadership Skills Training Bundle The online test with immediate results You can study and complete the Executive PA & Leadership Skills Training bundle at your own pace. Study for the Executive PA & Leadership Skills Training bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Executive PA and Leadership Skills Training bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Executive PA & Leadership Skills Training bundle, a comprehensive, complete collection of 30 courses. Each course in the Executive PA & Leadership Skills Training bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Executive PA & Leadership Skills Training bundle offers the flexibility and convenience to learn at your own pace. Make the Executive PA & Leadership Skills Training package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Executive PA and Leadership Skills Training is perfect for: Expand your knowledge and skillset for a fulfilling career with the Executive PA & Leadership Skills Training bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Executive PA & Leadership Skills Training bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Executive PA & Leadership Skills Training bundle. Learn on your schedule, in the comfort of your home - the Executive PA & Leadership Skills Training bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Executive PA & Leadership Skills Training bundle. Certificates CPD Certificates Digital certificate - Included

***24 Hour Limited Time Flash Sale*** Animal Psychology, Diet and Nutrition & Animal Science 3 QLS Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash the Secrets of Animal Psychology, Diet and Nutrition, and Animal Science with Our Comprehensive Course Bundle! Are you passionate about understanding and caring for animals? Look no further! Introducing our exclusive bundle of 8 courses designed to immerse you in the captivating worlds of Animal Psychology, Diet and Nutrition, and Animal Science. With a combination of three QLS-endorsed courses and five CPD QS accredited programs, this bundle is your ticket to a deeper understanding of our furry friends. At the core of this bundle are three prestigious QLS-endorsed courses: Animal Psychology, Diet and Nutrition for Animals, and Zoology & Animal Science. By enrolling in this bundle, you'll gain access to these top-tier courses recognized by the Quality Licence Scheme. Upon completion, you'll receive hardcopy certificates, a tangible symbol of your dedication and expertise in these fields. In addition to the QLS-endorsed courses, our bundle features five relevant CPD QS accredited programs that further expand your knowledge and skills. From Wildlife Rescue and Rehabilitation to Animal Behaviour, Horse Care - Equine Psychology, Dog Care and Grooming, and Pet First Aid, these courses delve into crucial topics that complement and enhance your understanding of animal care. This bundle is ideal for animal lovers, aspiring professionals, and individuals seeking to deepen their understanding of animal psychology, diet and nutrition, and animal science. Whether you're a pet owner, animal care professional, or simply passionate about animal welfare, this bundle will equip you with the knowledge and insights needed to make a positive impact in the lives of animals. Key Features of the Animal Psychology, Diet and Nutrition & Animal Science Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Animal Psychology, Diet and Nutrition & Animal Science bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Animal Psychology QLS Course 02: Diet and Nutrition for Animals QLS Course 03: Zoology & Animal Science 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Wildlife Rescue and Rehabilitation Course 02: Animal Behaviour Course 03: Horse Care - Equine Psychology Course 04: Dog Care and Grooming Course 05: Pet First Aid In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Animal Psychology, Diet and Nutrition & Animal Science courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Unlock the secrets of Animal Psychology, Diet and Nutrition, and Animal Science. Enrol in our bundle today and embark on a transformative learning journey that will strengthen your bond with our animal companions. Learning Outcomes: By completing this Animal Psychology, Diet and Nutrition & Animal Science bundle, you will: Gain a comprehensive understanding of animal psychology and behaviour, enabling you to better understand and interact with animals. Acquire knowledge of the dietary requirements and nutritional needs of animals, ensuring their overall health and well-being. Explore the principles of zoology and animal science, deepening your understanding of the animal kingdom and its diverse species. Develop the skills necessary for wildlife rescue and rehabilitation, promoting the care and conservation of endangered species. Learn about animal behaviour and how to interpret their actions, aiding in the development of effective training and handling techniques. Gain insights into equine psychology, empowering you to provide optimal care for horses and nurture a harmonious human-equine relationship. Master pet first aid techniques, equipping you to provide essential emergency care and potentially save lives. This comprehensive package offers a unique opportunity to dive deep into these captivating subjects, equipping you with the knowledge and skills necessary to understand and care for animals effectively. Within this bundle, you'll find three QLS-endorsed courses that serve as the foundation of your learning experience. Complementing the QLS-endorsed courses are five CPD QS accredited programs that further enhance your knowledge and skills. By enrolling in this bundle, you'll gain in-depth knowledge of animal psychology, the importance of proper diet and nutrition, and the fundamental principles of zoology and animal science. Our courses are meticulously designed to ensure a comprehensive understanding of these subjects, allowing you to apply your newfound knowledge to promote the well-being and welfare of animals. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Animal lovers seeking to deepen their understanding of animal psychology, diet and nutrition, and animal science. Pet owners aiming to provide optimal care and well-being for their furry companions. Aspiring professionals in animal-related fields, such as animal care, veterinary sciences, or animal behaviour. Individuals passionate about wildlife conservation and rehabilitation. Career path Upon completing this bundle, you can pursue various career paths in animal-related fields, with positions such as: Animal Behaviorist: £20,000 - £40,000 per annum Pet Nutritionist: £25,000 - £50,000 per annum Wildlife Rehabilitation Specialist: £18,000 - £30,000 per annum Equine Care Specialist: £18,000 - £35,000 per annum Animal Welfare Officer: £18,000 - £30,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

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This Administration Bundle Consists of the following Premium courses: Course 01: Business Administration Level 3 Course 02: Paralegal Course 03: Law and Contracts - Level 2 Course 04: Corporate Risk And Crisis Management Course 05: People Management Skills Level 3 Course 06: Quality Management Course 07: Conflict Management Course 08: Online Meeting Management Course 09: Cross-Cultural Awareness Training Course 10: GDPR Course 11: Level 2 Microsoft Office Essentials Learning Outcomes of Business Administration: Explore the basics of business administration. Hone the skills of a proficient administrator. Master business writing skills, communication skills, and business telephone skills. Comprehend how to represent your boss and company. Find out how to organise meetings and conferences. Understand record-keeping and filing procedures. Take an in-depth look into effective planning and scheduling. Recognise effective ways of time management. 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Whether you wish to change careers or are already working, gaining new skills and knowledge will increase your employability in the business administration sector across a range of businesses. Curriculum of Administration Course Course 01: Business Administration Level 3 Representing Your Boss and Company Skills of an Effective Administrator Business Writing Skills Communication Skills Business Telephone Skills Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Time Management Record Keeping and Filing Systems Effective Planning and Scheduling How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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