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In the vibrant and evolving world of creative arts and interior design, our "Painting and Decorating" bundle opens doors to a myriad of opportunities. This industry, constantly influenced by changing trends and consumer demands, offers a rich landscape for those equipped with the right skills and knowledge. Our 30 premium courses bundle selection is designed to position learners at the forefront of these developments, enabling them to seize opportunities in various domains such as traditional and digital painting, interior design, and home improvement. As the market expands to include sustainable design and innovative decorating techniques, participants of this bundle will find themselves well-prepared to navigate and excel in this dynamic field, capitalising on the growing demand for skilled professionals in the painting and decorating industry. As part of the Painting and Decorating package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Painting and Decorating bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Painting and Decorating Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Advanced Painting Course Course 02: Art, Drawing and Painting Diploma Course 03: Basic Acrylic Painting Course 04: Essentials of Colour Psychology Course 05: Gold Leaf and Acrylic Painting Course Course 06: Photoshop Digital Painting Course 07: Handyperson Course 08: Carpentry Course 09: DIY Home Improvement Course 10: Basics of Landscape Paintings Course 11: Watercolor Painting: Paint Beach Landscapes Course 12: Finish Your Paintings Faster with Better Results Course 13: The Art of Painting Beyond Technique Course 14: Architectural Studies Course 15: Mastering Colour-Architectural Design & Interior Decoration Course 16: Colour in Interior Design Course 17: Design Principles and Elements in Interiors Course 18: Curtains & Blinds in Interior Design Course 19: Styling & Staging in Interior Design Course 20: Textiles & Fabrics in Interior Design Course 21: Revit Architecture Ultimate Exterior Design for Beginners Course 22: Visual Merchandising Diploma Course 23: Digital Painting Masters - Alien Planet Course 24: Advanced Digital Painting Course Course 25: Decision-Making and Critical Thinking Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? On completion of this online Painting and Decorating bundle, you will gain: CPD QS Accredited Proficiency After successfully completing the Painting and Decorating bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Painting and Decorating bundle at your own pace. Study for the Painting and Decorating bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Painting and Decorating bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Painting and Decorating, a rich anthology of 30 diverse courses. Each course in the Painting and Decorating bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Painting and Decorating bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Painting and Decorating bundle offers you the flexibility and convenience to learn at your own pace. Make the Painting and Decorating package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Painting and Decorating bundle is perfect for: Aspiring Artists and DIY Enthusiasts Interior Design Passionates Those Interested in Sustainable Design Career Seekers in Painting and Decorating Anyone who values flexible, self-paced learning from the comfort of home. After completing this Painting and Decorating bundle, anyone later enrol in this course: Level 2 NVQ Diploma in Decorative Finishing and Industrial Painting Occupations (Construction) (RQF) Requirements Without any formal requirements, you can delightfully enrol in this Painting and Decorating bundle. Career path This Painting and Decorating bundle will help you to pursue a range of career paths, such as: Junior Painter and Decorator Interior Decorator Self-Employed Painter Sustainable Design Consultant Commercial Painter Senior Interior Designer Entrepreneur in Interior Design Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Get ready for an exceptional online learning experience with the Hospitality Management Courses for Hospitality Managers bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Hospitality Management Courses for Hospitality Managers is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Hospitality Management package has something for everyone. As part of the Hospitality Management Courses for Hospitality Managers package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Hospitality Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Hospitality Management Course 02: Hospitality - Concierge Course 03: Hotel Revenue Management Course 04: Receptionist Skills Course 05: Hotel Front Desk Operations Course 06: Event Planning Course 07: Leisure Management Course 08: Travel and Tourism Course 09: Facilities Management Diploma Course 10: Digital Photography Diploma Course 11: Catering Management Course 12: HACCP Training Course Course 13: Food Hygiene and Safety Course 14: Cooking and Chef Bundle Course 15: Restaurant Management Course 16: How to Analyse & Maximize Restaurant Profits Course 17: Fundamental Accounting for Small Hotel Business Course 18: Finance and Cash Management for Hospitality Course 19: Cleaning: House-cleaning Course 20: Diploma in Customer Relationship Management (CRM) Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Learn to Eliminate Weakness Course 28: Say No: Control Your Life Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? On completion of this online Hospitality Management bundle, you will gain: CPD QS Accredited Proficiency After successfully completing the Hospitality Management bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Hospitality Management bundle at your own pace. Study for the Hospitality Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Hospitality Management Courses for Hospitality Managers, a rich anthology of 30 diverse courses. Each course in the Hospitality Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Hospitality Management Courses for Hospitality Managers bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Hospitality Management Courses for Hospitality Managers bundle offers you the flexibility and convenience to learn at your own pace. Make the Hospitality Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hospitality Management Courses for Hospitality Managers bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Hospitality Management Courses for Hospitality Managers bundle. Career path Unleash your potential with the Hospitality Management Courses for Hospitality Managers bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Hospitality Managemet bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Accredited Digital Certificates and A Hard Copy Certificate

Get ready for an exceptional online learning experience with the Reflexology & Massage Diploma bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Reflexology & Massage Diploma is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, theReflexology & Massage Diploma package has something for everyone. As part of the Reflexology & Massage Diploma package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Reflexology & Massage Diploma bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Advanced Reflexology Course 02: Massage Therapist - A successful Business Course 03: Reflexology - Acupressure and Foot Reading Course 04: Instant Pain Relief with Reflex Tapping: Reflexology Accredited Online bundle Course 05: Thai Hand Reflexology-Basic and Advanced Course Course 06: Thai Foot Reflexology Course Course 07: Thai Massage Therapy for Pain Management - Online Diploma Course 08: Pain Management Course 09: Diploma in Aromatherapy Course 10: Accupressure Massage Course 11: Aromatherapy - Use of Essential Oils Course 12: Aromatherapy Acupressure - Health and Welbeing Course 13: Aromatherapy Acupressure - Massage Therapist Course 14: Chair massage course Course 15: Clinical cupping therapy course Course 16: Deep Tissue Massage Therapy Online Course for Professionals Course 17: Hot Stones Massage Course Course 18: Luxury Spa Facial Therapy Course - Step by Step Guide Course 19: Lomi Lomi massage Course 20: Relaxation Massage Course 21: Shiatsu massage for beginners Course 22: Art Therapy Course 23: Hydrotherapy Course 24: Physiotherapy Assistant Course Course 25: Level 3 Diploma in Anatomy and Physiology of Human Body Course 26: Foot Health Practitioner Course 27: Sports Therapy Course 28: Sports Injuries Course 29: Personal Trainer / Fitness Instructor Training Course Course 30: Weight Loss Coaching Certification: Motivation & Mindset What will make you stand out? Upon completion of this online Reflexology & Massage Diploma bundle, you will gain the following: CPD QS Accredited Proficiency with this Reflexology & Massage Diploma bundle After successfully completing the Reflexology & Massage Diploma bundle, you will receive a FREE CPD PDF Certificatesas evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Reflexology & Massage Diploma bundle The online test with immediate results You can study and complete the Reflexology & Massage Diploma bundle at your own pace. Study for the Reflexology & Massage Diploma bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Reflexology & Massage Diploma bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the [Bundle Title], a rich anthology of 30 diverse courses. Each course in the Reflexology & Massage Diploma bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Reflexology & Massage Diploma bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Reflexology & Massage Diploma bundle offers you the flexibility and convenience to learn at your own pace. Make the Reflexology & Massage Diploma package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Reflexology & Massage Diploma bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Reflexology & Massage Diplomabundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Reflexology & Massage Diplomabundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Functional Skills is designed to support you in gaining a recognised qualification in maths and English in order to gain employment or embark onto further education. Learners will achieve a range of skills and knowledge that can be applied to a range of purposes in the workplace and real life situations. Qualifications are available in both maths and English, at Level 1 and Level 2 standars. You are able to study both at the same time - contact us for discounts in bundles. Requirements 55 Guided Learning Hours Assessed through online examinations in a range of methods Ages 14+

The innovative Unstoppable Self Confidence Level 02 has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.  This popular Unstoppable Self Confidence Level 02 has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Unstoppable Self Confidence Level 02 course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The Unstoppable Self Confidence Level 02 is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Unstoppable Self Confidence Level 02 consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Unstoppable Self Confidence Level 02 has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Unstoppable Self Confidence Level 02 course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Unstoppable Self Confidence Level 02 has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

The comprehensive Assertiveness & Self Esteem Level 2 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Assertiveness & Self Esteem Level 2 today, and learn from the very best the industry has to offer!   This best selling Assertiveness & Self Esteem Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Assertiveness & Self Esteem Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Assertiveness & Self Esteem Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Assertiveness & Self Esteem Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Assertiveness & Self Esteem Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Assertiveness & Self Esteem Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Assertiveness & Self Esteem Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview The comprehensive Ultimate Nonfiction Book Writing has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Ultimate Nonfiction Book Writing today, and learn from the very best the industry has to offer! This best selling Ultimate Nonfiction Book Writing has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Ultimate Nonfiction Book Writing is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Ultimate Nonfiction Book Writing is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Ultimate Nonfiction Book Writing is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Ultimate Nonfiction Book Writing, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Ultimate Nonfiction Book Writing will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Ultimate Nonfiction Book Writing to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The comprehensive Advanced Piping & Instrumentation Diagrams P&IDs has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Advanced Piping & Instrumentation Diagrams P&IDs today, and learn from the very best the industry has to offer! This best selling Advanced Piping & Instrumentation Diagrams P&IDs has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Advanced Piping & Instrumentation Diagrams P&IDs is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Advanced Piping & Instrumentation Diagrams P&IDs is CPD-accredited, so you can be confident you're completing a quality training course which will boost your CV and enhance your career potential. The Advanced Piping & Instrumentation Diagrams P&IDs is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Advanced Piping & Instrumentation Diagrams P&IDs, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Advanced Piping & Instrumentation Diagrams P&IDs will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Advanced Piping & Instrumentation Diagrams P&IDs to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The comprehensive Self Confidence Development Course has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Self Confidence Development Course today, and learn from the very best the industry has to offer! This best selling Self Confidence Development Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Self Confidence Development Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Self Confidence Development Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Self Confidence Development Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Self Confidence Development Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Self Confidence Development Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Self Confidence Development Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.