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Overview of Support Worker (Legislation, Policy and Guidance) Join our Support Worker (Legislation, Policy and Guidance) course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Support Worker (Legislation, Policy and Guidance) course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Support Worker (Legislation, Policy and Guidance) course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Support Worker (Legislation, Policy and Guidance) Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Support Worker (Legislation, Policy and Guidance). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Support Worker (Legislation, Policy and Guidance) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Support Worker (Legislation, Policy and Guidance) is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Support Worker (Legislation, Policy and Guidance) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Support Worker (Legislation, Policy and Guidance) Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Family Support Work Module 01: Introduction to Family Support Work 00:24:00 Module 02: Legislation, Policy and Guidance Module 02: Legislation, Policy and Guidance 00:51:00 Module 03: Solving Family Issues - Part 1 Module 03: Solving Family Issues - Part 1 00:49:00 Module 04: Solving Family Issues - part 2 Module 04: Solving Family Issues - part 2 00:45:00 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 07: Building Relationships Module 07: Building Relationships 00:36:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Adults Support Worker Course will guide you towards a fulfilling adult support career, providing you with all essential caregiving skills. You will be empowered to be a pillar of support and care for adults facing difficulties. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn what is developmental psychology and gerontology Understand what constitutes old age Learn what is ageing and how it happens Understand common stereotypes of older people and how it affects them Learn life stages and theories and what to look forward to in old age Understand what are mental health issues and learning disabilities in old age Understand what is the quality of life and various scenarios where old-age people need emotional and mental support Learn how to improve the health and well-being of older people Why Adults Support Worker Course right for you? The adult support worker course will give you a basic understanding of methods and techniques used for the well-being of aged people and how to take care of old-aged people's mental health needs. This course will teach you steps to work with adults who are alone or anyone who is coping with grief and loss. You will learn how old-aged people can benefit from eating healthy food and keeping a well-balanced life. By the end of the adult support worker course online, you will have a solid understanding of adult support counselling to deal with adults or old age people if they are facing mental disorders such as depression, death anxiety or learning disabilities. This Adults Support Worker course online is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Adults Support Worker Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Module 01: Introduction to Psychology of Older Age About Your Tutor About Your Course What is 'Developmental Psychology' What is 'Gerontology' What We Consider as 'old Age' What is 'ageing' and How It Happens Module 02: Common Stereotypes of Older People Common Stereotypes of Older People How Stereotyping Affects Older People Life Stages and Theories What Do We Look Forward to in Our Older Age Module 03: What Do We Look Forward to in Our Older Age Memory-related Issues Learning Disabilities Alzheimer's Disease and Dementia Chronic Illness and Disabilities Module 04: The Quality of Life What is 'Quality of Life Loneliness Factors in the Elderly Population Coping With Grief and Bereavement 'Mild' and 'Severe' Depression Fear of Dying ('Death Anxiety') Module 05: Improving Health and Wellbeing The Effects of Exercising Is It Worth Eating 'Healthy' in Older Age What Else Affects 'Health' and 'Wellbeing'? Caring for Older People Thank You & Good Bye! Who should take this course? This comprehensive adult support worker online course is perfect for those who want to pursue their education in the adult support work industry or anyone who works in a non-government organisation and want to learn ways and methods of counselling old age people. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Adults Support Worker course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Check out our Basic Life Support Online Training Course and learn how to provide immediate care to someone experiencing a life-threatening emergency, such as cardiac arrest or choking. Our course is designed to teach you the necessary skills and knowledge to save lives and increase survival rates. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What Is the Basic Life Support Course? BLS is a training that teaches people how to respond to emergencies and save lives. It focuses on basic strategies and actions to save a person's life and stabilise their condition in the event of a cardiac arrest, choking, or other medical emergency. What Caregivers Do? They provide the physical and emotional assistance that people may require in order to attain their goals. People with learning disabilities, autism, physical disabilities, mental health problems, communication difficulties need to rely on caregivers to live independently. What Skills Do You Need To Be A Relief Worker? Among various skills, the following skills are some essential skills that a support worker needs to have: A drive to help others, regardless of their situation. Patience and emotional resilience are required. Being sympathetic to everyone. The ability to establish and maintain meaningful relationships with people and their families. A non-judgmental attitude towards others, regardless of their needs. The ability to remain cool under pressure and under difficult situations. What qualifications do you need to become a social worker? To be eligible, you must have obtained a minimum 2.2 degree (level 6) in any discipline from a higher education institution in the UK or an approved equivalent from overseas, except for social work. If you want to learn more, then read our How to Become a social worker- a complete guide blog.

>> Diploma in Healthcare Support << Healthcare support staff can work in various areas related to patient care and treatment in both public and private care facilities. The support staff's role is to aid healthcare professionals in diagnosing, treating, and caring for patients. The Level 3 Diploma in Healthcare Support prepares students to work in a range of healthcare support settings by providing the knowledge, understanding, and skills they require. The qualification covers personal health, safety and wellbeing in care settings, responsibilities of a care worker, understanding mental health problems, development in care settings and much more. This Level 3 Diploma in Healthcare Support course is the perfect way to kickstart your career in the healthcare sector. The course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Learning Outcomes After completing Level 3 Diploma in Healthcare Support course, the learner will be able to: Understand how to promote personal development in care settings. Understand principles of safeguarding adults. Understand how to promote health, safety and well-being in care settings. Understand the principles of infection prevention and control. Understand why effective communication is important in the work setting. Understand working relationships in care settings. Implement good practise in handling information. Gain deep knowledge about mental health problems. Understand the principles of therapeutic group activities. Understand current legislation, national guidelines, policies, protocols and good practices to obtain a client history. Recognise the causes and prevalence of suicidal behaviour. Why Choose Level 3 Diploma in Healthcare Support Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ** Courses are included in this Level 3 Diploma in Healthcare Support Course ** Course 01: Level 3 Diploma in Healthcare Support Course 02: Healthcare Management Training Course 03: Diabetes Awareness Training **Other Benefits of Level 3 Diploma in Healthcare Support Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 3 Diploma in Healthcare Support course] >> Level 3 Diploma in Healthcare Support << Course Curriculum of Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions -------------------- Assessment Method After completing each module of the Level 3 Diploma in Healthcare Support Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Diploma in Healthcare Support course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 3 Diploma in Healthcare Support course is designed for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements There are no specific requirements for Level 3 Diploma in Healthcare Support course because it does not require any advanced knowledge or skills. Career path The Level 3 Diploma in Healthcare Support qualification content applies to a variety of roles, some of which are listed below: Senior Healthcare Support Worker Senior Healthcare Assistant Maternity Support Worker Theatre Support Worker Mental Health Support Worker Children and Young People Support Worker Therapy Support Worker Enablement Worker Rehabilitation Assistant Certificates Certificate of completion Digital certificate - Included

Do you want to learn more about the psychology of the elderly? Do you want to learn more about their needs and goals and to understand them better? Is this your first step toward a professional career as a caregiver or a psychologist, or do you want to learn how to care for an elderly relative at home? Then this Care Worker : Adult Support Worker for you to start a career in adult psychotherapy and counselling. To succeed in today's competitive world, you must have a specific set of skills. This comprehensive training course will teach you the most in-demand skills to kickstart your career and increase your current knowledge and skills. Industry experts craft this Course to enable you to learn quickly and efficiently at your own pace and convenience. Learning Outcomes By the end of the Care Worker : Adult Support Worker, learners will be able to: Explain the fundamentals of Adults Support Worker. Demonstrate an in-depth understanding of developmental psychology and its key theories. Understand the ageing process and what we consider as 'old age' in modern times. List the common stereotypes of older people and understand the impact these stereotypes have on older people. Identify the mental & physical health issues that are associated with old age. Show understanding of how the quality of life is impacted with old age. Provide quality care and support to those who are elderly and in poor mental or physical health. Why Choose Adults Support Worker Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Care Worker : Adult Support Worker developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Care Worker : Adult Support Worker. *** Others Benefits of Care Worker : Adult Support Worker *** Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam Fully Online MCQ Exam Expert Tutor Support Instant Certificate [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Care Worker : Adult Support Worker: Module 1: Introduction to Adults Support Worker Adults Support Worker Duties of an Adults Support Worker Skills Needed to be an Adults Support Worker Qualifications Needed to be an Adults Support worker Responsibilities of an Adults Support worker Module 2: Introduction to Psychology of Older Age - Part I Developmental Psychology Explained Define Gerontology Describe Old Age Define Ageing and its Process Module 3: Psychology of Older Age - Part II General Stereotypes of Older People Effect of Stereotyping on Older People Different Life Stages and Relevant Theories Things We Look Forward to in Our Older Age Module 4: Impact of Mental Health in the Old Age Concerns Related to Memory What are the Learning Disabilities? Explain Alzheimer's Disease and Dementia Different Chronic Illness and Disabilities Impact of Substance Abuse (Addictions) Module 5: Dealing with Life Define Quality of Life How to Cope with Grief and Bereavement Explain Mild and Severe Depression Module 6: Enhancing Health And Wellbeing The Impact of Exercising Other Issues That Affect Health and Wellbeing Supporting Older People ------------------------ Assessment Method After completing each module of the Care Worker : Adult Support Worker, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Care Worker : Adult Support Worker, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This comprehensive course is ideal for anyone looking to improve their job prospects or aspiring to advance their career in this field and gain in-depth adult counselling knowledge. Whether you are new to the field or an aspiring professional, the adult support worker course will help you open doors to a wide range of professions within your chosen field, allowing you to stand out to employers with up-to-date skills that can be used to strengthen your CV. Requirements There are no specific requirements for this Adult Support Worker because it does not require any advanced knowledge or skills. Students who intend to enrol in this Care Worker : Adult Support Worker must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Overview From schools to multinational organisations, every office requires skilled IT professionals who can ensure smooth IT support. Thus, the career opportunities for individuals with good IT support skills are growing rapidly. If you also aspire to join this sector, our IT Support Training course is ideal for you. The course will provide you with the core skills and abilities to provide effective IT support. Through the informative modules, you will be able to deepen your hardware and software knowledge. The course will deliver lectures on establishing computer networks and system administration. In addition, you will grasp the strategies for ensuring cybersecurity. Finally, you will receive the skills and expertise for troubleshooting. At the end of the course, you will receive a certificate of achievement. This certificate will enhance your CV and help you land your dream job. Enrol now! Course Preview Learning Outcomes Understand the role and responsibilities of IT support technician Enhance your understanding of computer hardware and software system Learn the skills for building computer networks Grasp the basics of system administration and cybersecurity Explore the principles of storage and cloud computing Acquire the expertise required for identifying and solving issues Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Network Building System Administration Cybersecurity Cloud Computing Troubleshooting Who Should Take this IT Support Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This IT Support Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. IT Support Training Certification After completing and passing the IT Support Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive IT Support Training will equip you with effective skills and abilities and help you explore career paths such as  IT Support Technician IT Teacher IT Support Assistant Module 01: Introduction to IT Support Technician Introduction to IT Support Technician 00:15:00 Module 02: Computer Hardware and Software Computer Hardware and Software 00:10:00 Module 03: Networking Fundamentals Networking Fundamentals 00:16:00 Module 04: System Administration System Administration 00:21:00 Module 05: Cybersecurity Basics Cybersecurity Basics 00:12:00 Module 06: Professional Development and Career Skills Professional Development and Career Skills 00:10:00 Module 07: Troubleshooting Software and Hardware Issues Troubleshooting Software and Hardware Issues 00:14:00 Module 08: Storage and Cloud Computing Storage and Cloud Computing 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Support Worker: Adults Support Worker Are you interested in learning more about the psychology of the elderly? The Adults Support Worker course can then be tried out. This Adults Support Worker course is a great place to start if you're interested in working with adults. The Adults Support Worker course begins by covering the fundamentals of Adults Support Worker. You will gain a thorough understanding of Adults Support Worker from it, including important ideas, practical tips, and in-depth information. Also, the Adults Support Worker course will teach you about the Effects of Mental Health in Old Age and Introduction to Adults Support Worker Psychology. You will be equipped to handle life's challenges and aware about enhancing health and wellbeing after completing this Adults Support Worker course. So why are you still waiting? Enrol right away in this Adults Support Worker course! Your career will benefit from your completion of our Adults Support Worker programme. Learning outcome You will learn about the basics of Adults Support Worker Adults Support Worker will teach you about Psychology of Older Age You will know the Impact of Mental Health in the Old Age by Adults Support Worker course By enhancing health and wellbeing with the guidance of the Adults Support Worker programme, you will be able to succeed in life. Main Course: Adults Support Worker Special Offers of this Support Worker: Adults Support Worker Course This Support Worker: Adults Support Worker Course includes a FREE PDF Certificate. Lifetime access to this Support Worker: Adults Support Worker Course Instant access to this Support Worker: Adults Support Worker Course Get FREE Tutor Support to this Support Worker: Adults Support Worker Course Support Worker: Adults Support Worker You must have a specific set of skills to succeed in today's competitive world. This comprehensive Adults Support Worker: Adults Support Worker training course will teach you the most in-demand skills to jump-start your career while also expanding your current knowledge and skills. Who is this course for? Support Worker: Adults Support Worker Anybody, including students, recent graduates, and job seekers, who wants to improve their knowledge and abilities can enrol in this Support Worker: Adults Support Worker course. Requirements Support Worker: Adults Support Worker To enrol in this Support Worker: Adults Support Worker Course, students must fulfil the following requirements. To join in our Support Worker: Adults Support Worker Course, you must have a strong command of the English language. To successfully complete our Support Worker: Adults Support Worker Course, you must be vivacious and self driven. To complete our Support Worker: Adults Support Worker Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Support Worker: Adults Support Worker Course. Career path Support Worker: Adults Support Worker Our Support Worker: Adults Support Worker course can be used to help you get the position in the career you choose.

The Youth Support Worker course will teach you a thorough understanding of the youth mind and assistance you to be a guide for them by making a strong relationship. The programme ensures that you do the proper utilisation of youth abilities and intelligence.  This online course will introduce you to Youth Work and its importance. It will help you with your behaviour towards the youth by trained you with the core skills and principles of youth workers. You will be acquainted with the factors that influence the youth, the reasons for their stress, and how to deal with them. The course will cover the ethical issues regarding youth work and worker, and the role of the National Youth Agency on it. By completing the programme, you can gain the knowledge to promote a supportive environment for youth in their mental, social or working miseries. Though the course does not need any prior experience, it can add value to your career.  Who is this Course for? This Youth Support Worker course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Youth Support Worker Introduction to Youth Work 00:05:00 Understanding Youth Work 00:10:00 Ethical Conduct and Principles in Youth Work 00:10:00 Societal Influence on Youth 00:10:00 Influence of Media on Youth 00:05:00 The National Youth Agency (Nya) 00:10:00 The EU on Youth Work 00:05:00 Career as a Youth Worker 00:05:00 Dealing with Stress 00:05:00 Mock Exam Mock Exam - Youth Support Worker 00:20:00 Final Exam Final Exam - Youth Support Worker 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you looking to enhance your Help Desk Technician skills? If yes, then you have come to the right place. Our comprehensive course on Help Desk Technician will assist you in producing the best possible outcome by mastering the Help Desk Technician skills. The Help Desk Technician course is for those who want to be successful. In the Help Desk Technician course, you will learn the essential knowledge needed to become well versed in Help Desk Technician. Our Help Desk Technician course starts with the basics of Help Desk Technician and gradually progresses towards advanced topics. Therefore, each lesson of this Help Desk Technician course is intuitive and easy to understand. Why would you choose the Help Desk Technician course from Compliance Central: Lifetime access to Help Desk Technician course materials Full tutor support is available from Monday to Friday with the Help Desk Technician course Learn Help Desk Technician skills at your own pace from the comfort of your home Gain a complete understanding of Help Desk Technician course Accessible, informative Help Desk Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Help Desk Technician Study Help Desk Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Help Desk Technician Course Help Desk Technician Curriculum Breakdown of the Help Desk Technician Course Course Outline: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Help Desk Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Help Desk Technician. It is also great for professionals who are already working in Help Desk Technician and want to get promoted at work. Requirements To enrol in this Help Desk Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path IT Support Specialist: £20,000 to £35,000 per year Service Desk Analyst: £22,000 to £38,000 per year Technical Support Engineer: £25,000 to £45,000 per year Customer Support Specialist: £20,000 to £35,000 per year Help Desk Supervisor: £28,000 to £45,000 per year Network Support Technician: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Anaphylaxis and Basic Life Support (CSTF) is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Anaphylaxis and Basic Life Support (CSTF) and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 03 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: What Is Anaphylaxis? What is Anaphylaxis 00:18:00 Module 02: Treatment for Anaphylaxis Treatment for Anaphylaxis 00:17:00 Module 03: Everyday Management of Anaphylaxis Everyday Management of Anaphylaxis 00:17:00 Module 04: An Introduction to Basic Life Support (BLS) An Introduction to Basic Life Support (BLS) 00:22:00 Module 05: Cardiopulmonary Resuscitation (CPR) CPR (Cardio-Pulmonary Resuscitation) 00:17:00 Module 06: The Role of an Automated External Defibrillator (AED) The Role of an Automated External Defibrillator (AED) 00:19:00 Module 07: Choking Choking 00:21:00 Module 08: Recovery Position and First Aid Techniques Recovery Position and First Aid Techniques 00:19:00