16157 Courses in Sheffield delivered On Demand

Master the art of roofing with our comprehensive course on techniques, maintenance, and safety protocols. Learn essential skills, from tool proficiency to sustainable practices, ensuring durable and eco-friendly roofing solutions. Enroll now and become proficient in estimating, installing, and repairing various roofing systems. Safety-first approach guaranteed.

In a world where a single interaction can shape a customer’s loyalty, understanding the nuances of great service is no longer optional — it's expected. The Customer Service Techniques Course has been crafted for individuals who wish to improve how they engage, respond, and build rapport with customers, both calmly and confidently. From handling complaints with grace to mastering the art of listening, this course draws focus to the techniques that shape positive communication and professional behaviour. Whether you're at the beginning of your customer-facing journey or looking to sharpen your communication finesse, this course offers structured learning around tone, etiquette, and emotional intelligence. By learning how to manage expectations, deliver consistent messaging, and maintain composure under pressure, you'll gain a deeper understanding of what excellent service looks like across industries. If your goal is to leave customers feeling heard, helped, and happy — this course is an excellent place to start. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Description: Do you love art? Want to know the techniques of Pencil art and sketch? Then enrol the Pencil Art and Sketching Diploma course and explore the techniques of pencil art and sketching. The course is divided into two parts - at first, you will learn about the techniques and skills of art and painting such as how to paint, types of brush, choose the right brush, etc. Then the course teaches you how to draw sketches. After finishing the course, it is hoped that you will be able to art using [pencil and able to do sketches. Who is the course for? Artists or painters who want home paintings as a business. People who have an interest in professional painting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Pencil Drawing INTRODUCTION 01:00:00 BRIEF HISTORY OF PENCIL DRAWING 00:15:00 GETTING STARTED 01:00:00 LEARNING THE BASICS OF DRAWING AND SKETCHING 01:00:00 Basic Perspectives on Drawing 01:00:00 Basic Elements of Light, Shadows, and Shading 01:00:00 Different Shading Techniques 00:15:00 How to Add Tones and Values? 00:30:00 FINISHING TOUCHES 00:30:00 MIXED MEDIA APPLICATIONS 01:00:00 Drawing with Pencils in Oil Painting 01:00:00 CONCLUSION 00:15:00 Sketch Drawing Starting With Pencil Drawing and the Great Tips 00:30:00 A Good Drawing Artist and the Qualities 00:30:00 How to Become a Professional Drawing Artist 00:30:00 Drawing Artist 00:30:00 Different Techniques Used by Drawing Artist 00:30:00 Business Start Your Own Art Business 00:15:00 Steps to Creating a Successful Business from Your Art 01:00:00 How to Write an Artist Business Plan 00:30:00 Mock Exam Mock Exam- Pencil Art and Sketching Diploma 00:30:00 Final Exam Final Exam- Pencil Art and Sketching Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Discover the secrets to successful marriage counselling with our comprehensive course on expert techniques for relationship healing. Explore communication patterns, conflict resolution, healthy fighting, intimacy building, pre-marital counselling, apology, forgiveness, and adapting to changes. Enhance your skills, foster resilient relationships, and become a sought-after marriage counsellor. Enroll now for a transformative learning experience.

Elevate your delivery driving skills with our Defensive Driving Techniques and Risk Management course. Learn effective techniques for maintaining traffic laws, route planning, driving in adverse weather conditions and more. Enhance your driving skills and ensure a safe and successful delivery every time. Learning Outcomes Understand the basics of delivery driving Develop effective route planning skills Acquire stress management techniques Learn how to drive safely in adverse weather conditions Gain knowledge on vehicle maintenance and safety Learn zero contact delivery methods Why Prefer this Defensive Driving Techniques and Risk Management Course? Opportunity to earn a certificate accredited by CPD QS after completing this Defensive Driving Techniques and Risk Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support In the delivery industry, ensuring safe and timely deliveries is crucial. Our Defensive Driving Techniques and Risk Management course is designed to help delivery drivers understand the basics of delivery driving, including maintaining records, delivery and collection, and maintaining traffic laws. We will guide you through effective route planning, stress management, driver CPC, parking and reversing, and driving in adverse weather conditions. Furthermore, our course covers safety regulations and hygiene, vehicle maintenance and safety, and zero contact delivery methods. With our course, you will gain valuable knowledge and techniques to ensure safe and successful deliveries, while also reducing the risk of accidents and incidents. Join our course today and elevate your delivery driving skills. Certification Upon successful completion of the Delivery Driver Training course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate: A digital version of the certificate will be emailed to the learner upon request for only £10. Printed Hardcopy Certificate - UK Delivery: For learners within the United Kingdom, a high-quality printed hardcopy of the certificate can be delivered to your postal address for only £29. Printed Hardcopy Certificate - International Delivery: For learners residing outside the UK, a high-quality printed hardcopy of the certificate can be delivered to your international postal address for only £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Delivery Driver Training course is: Delivery drivers Commercial drivers Anyone interested in enhancing their driving skills in the delivery industry Employers looking to train their delivery drivers Requirements You will not need any prior background or expertise. All you need to take this Defensive Driving Techniques and Risk Management is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Delivery Driver Training course will help you to pursue a range of career paths, such as: Delivery Driver (£18,000 - £28,000) HGV Driver (£24,000 - £35,000) Logistics Coordinator (£20,000 - £30,000) Van Driver (£18,000 - £25,000) Route Planner (£20,000 - £35,000) Operations Manager (£25,000 - £50,000)

The innovative Diploma in Mastering NLP Techniques for Success has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector.  This popular Diploma in Mastering NLP Techniques for Success has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Diploma in Mastering NLP Techniques for Success course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business.  The Diploma in Mastering NLP Techniques for Success is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Diploma in Mastering NLP Techniques for Success consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Diploma in Mastering NLP Techniques for Success has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Diploma in Mastering NLP Techniques for Success course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Diploma in Mastering NLP Techniques for Success has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

This course is designed to provide learners with an understanding of the importance of project evaluation in project management. It will equip learners with the knowledge and skills necessary to identify different project evaluation methods and their respective applications, create project evaluation criteria, and develop evaluation plans. This course will also introduce learners to various project evaluation tools and techniques and how they can be applied to real-world project scenarios. By the end of the course, learners will have developed a deep understanding of the role of project evaluation in project management and be equipped to apply the skills and knowledge acquired to evaluate projects effectively. Learning Outcomes: Understand the importance of project evaluation in project management. Identify the different project evaluation methods and their respective applications. Learn how to create project evaluation criteria and develop evaluation plans. Understand the process of collecting and analyzing project data. Learn how to interpret and use project evaluation results to inform decision-making. Identify and mitigate potential challenges and limitations in project evaluation. Apply project evaluation tools and techniques to real-world project scenarios. The aim of this course is to provide learners with an understanding of the various project evaluation tools and techniques used in project management. By the end of this course, learners will be equipped with the knowledge and skills necessary to evaluate project performance, identify areas for improvement, and make data-driven decisions to enhance project success. The aim of this course is to provide learners with an understanding of the various project evaluation tools and techniques used in project management. By the end of this course, learners will be equipped with the knowledge and skills necessary to evaluate project performance, identify areas for improvement, and make data-driven decisions to enhance project success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Evaluation Tools and Techniques This course aims to teach learners the various project evaluation tools and techniques used in project management. Project Evaluation Tools and Techniques Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Project managers. Business analysts. Team leaders. Senior executives. Project coordinators. Quality assurance professionals. Anyone involved in project management. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Step into the world of 3D design with this expertly structured 3D CAD Modelling Techniques Course. Whether you're aiming to build a solid foundation in computer-aided design or refine your existing knowledge, this course delivers a clear and methodical approach to CAD software and modelling techniques. From the basics of 2D shapes and geometry to advanced operations like extrusion, blending, and assemblies, each module is crafted to walk you through the essentials of CAD in a well-paced, digestible format. You'll also be introduced to industry-relevant tools including AutoCAD, SolidWorks, FreeCAD, and T-Flex CAD—giving you a well-rounded view of widely used platforms in the field. With dedicated modules on CAD geometry, civil drawing parameters, and rotational modelling, this course caters to learners looking to enhance their understanding of 3D design principles with clarity and purpose. Whether you're considering a CAD-related role in the UK or exploring new design possibilities, this course is a strong step in a focused and forward-looking direction. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to CAD Design Module 02: CAD Designer Career in the United Kingdom Module 03: Basics for CAD Design - Part 1 Module 04: Basics for CAD Design - Part 2 Module 05: 2D Shape in CAD Module 06: 3D Shape in CAD Module 07: Geometry and Modelling Module 08: Assemblies in CAD Design Module 09: Extrusion and Rotations Module 10: Blending Operations in CAD Module 11: Grids and Regular Polygons Module 12: Parameters in Civil Drawings Module 13: Introduction to AutoCAD Module 14: Introduction to T-Flex CAD Module 15: Introduction to SolidWorks Module 16: Introduction to FreeCAD Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The 3D CAD Modelling Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our 3D CAD Modelling Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this