39795 Courses in Nottingham delivered On Demand

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever wondered about life in a castle, the impact of medieval battles, or the treasures buried beneath our feet? Medieval history continues to captivate the imagination and interest of many in the UK, as evidenced by the nearly 15% increase in museum visits to medieval collections over the past decade. This comprehensive Medieval History bundle offers a fascinating exploration of this period, equipping you with a range of valuable skills! This course bundle will equip you with a deep understanding of medieval history, from the fall of the Roman Empire to the rise of the Renaissance. You'll learn about military history, exploring the tactics and strategies of medieval warfare. You'll also gain insights into medieval society, culture, and art through courses on archaeology, arts management, and gemology. With a single payment, you will gain access to Medieval History course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Medieval History Bundle Package includes: Course 01: Diploma in Medieval History at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Military History Course 02: Archaeology Course 03: Arts Management Course 04: Gemology Course 05: Egyptology Course 06: Politics Course 07: Media and Public Relations Diploma Course 08: Touch Typing Masterclass Course 09: Report Writing Course 10: Effective Methods of Public Speaking and Presentation Skill Whether you're a history buff or seeking to enhance your professional skillset, this bundle provides a unique opportunity to learn from experts and unlock the secrets of the medieval world. Enrol now! Learning Outcomes of Medieval History Analyze key events and developments of the Medieval Era. Explore the social, political, and economic structures of medieval society. Examine the role of warfare and military strategy in the Middle Ages. Uncover the fascinating world of medieval art, architecture, and culture. Develop critical thinking skills to evaluate historical evidence. Enhance your communication skills through report writing and public speaking. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Medieval History Get a free student ID card with Medieval History Training program (£10 postal charge will be applicable for international delivery) The Medieval History is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medieval History course materials The Medieval History comes with 24/7 tutor support Start your learning journey straight away with this Medieval History bundle and take a step toward a brighter future! *** Course Curriculum: *** Main Course: Diploma in Medieval History at QLS Level 5 Module 01: Timeline of the Middle Ages Module 02: The Kings and the Vikings Module 03: Byzantine Empire: Survival, Revival and Collapse Module 04: The Christian World Module 05: Heresy to Christianity Module 06: The Islamic World Module 07: Medieval Life and Means of Living Module 08: Women in the Medieval Era Module 09: Literature Module 10: Art and Architecture Module 11: Magic and Science Module 12: Military and Warfare Module 13: The Emergence of State Power Module 14: Medieval Calamities: The Great Famine and the Black Death Course 01: Military History Module 1: Introduction To Military History Module 2: Theories Of Warfare Module 3: Military Weaponry And Aviation Module 4: Naval Warfare Module 5: Ground Warfare And Military Technology Module 6: The World Wars Module 7: The British Military History Module 8: Leadership And Command In War Course 02: Archaeology Module 01: Introduction To Archaeology Module 02: Different Types Of Archaeology Module 03: Archaeological Time Period Module 04: Archaeological Site Surveying And Features Module 05: Pre-Excavation Research: Dimensions Of Excavation And Safety Measures Module 06: Methods Of Excavation Module 07: The Process Of Excavation And Documentation Module 08: Post-Excavation Analysis Module 09: Understanding Dating In Archaeology Module 10: Archaeological Interpretation Module 11: Conservation: Protecting The World's Heritage =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Wish to gain a better understanding of relevant topics. Already working in this field and want to learn more about the topics. Is a student pursuing a relevant field of study? Requirements The Medieval History Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Entry-level Auctioneer (£20,000 to £24,000 per annum). Creative or Technical Writer (£22k to £49k annually), Collections Manager( £31,116 per annum) Teacher (entry level starts at around £31,570 per year). Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Medieval History at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Overview The ability to use critical thinking can take you a long way in both your personal and professional life. Learn this valuable skill set and enhance your potential with our exclusive Critical Thinking & Decision Making Course. This is the ultimate training ground for those who have little understanding of how to use the power of critical thinking. In this course, you will learn about the significance of critical thinking in your life. The course will help you identify the benefits and the challenges associated with critical thinking. In addition, you will develop a comprehensive understanding of the steps of thinking creatively. Furthermore, the course will show you the strategies to use critical thinking for problem-solving and decision making.  So, if you want to master this winning skill set, enrol today and start learning! Course Preview Learning Outcomes Familiarise yourself with the advantages and obstacles of critical thinking Understand the significance of critical thinking Comprehend the major steps of the critical thinking process Learn the strategies to solve problems and make decisions using critical thinking Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Critical Thinking Problem-Solving Decision Making Who Should Take this Critical Thinking & Decision Making Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Critical Thinking & Decision Making Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Critical Thinking & Decision Making Course Certification After completing and passing the Critical Thinking & Decision Making Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Critical Thinking & Decision Making Course will equip you with effective skills and abilities and help you explore career paths such as  Business person Lawyer Engineer Doctors Officers Module 01: Introduction To Critical Thinking Introduction to Critical Thinking 00:23:00 Module 02: Critical Thinking And The Judgment Of Claims Critical Thinking and the Judgment of Claims 00:19:00 Module 03: Benefits And Barriers Of Critical Thinking Benefits and Barriers of Critical Thinking 00:32:00 Module 04: Importance Of Critical Thinking Importance of Critical Thinking 00:17:00 Module 05: Recognising A Critical Thinker Recognising a Critical Thinker 00:23:00 Module 06: What Are The Critical Thinking Steps? What Are the Critical Thinking Steps 00:17:00 Module 07: Critical Thinking Strategies Critical Thinking Strategies 00:25:00 Module 08: Problem-Solving Through Critical Thinking Problem-Solving Through Critical Thinking 00:25:00 Module 09: Decision Making With Critical Thinking Decision Making with Critical Thinking 00:26:00 Assignment Assignment - Decision Making And Critical Thinking 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview A good facilitator knows how to support people in business in reaching an outcome; from facilitating meetings to important business discussions. They understand how to build an environment of trust, creativity and involvement. This Facilitation Skills training course covers the principles of successful facilitation, taking learners through the qualities and skills of a good facilitator. It will teach you best practices for planning a facilitation session, building an inclusive environment of trust, and fostering positive working relationships. Through step-by-step training, you will get equipped with the facilitation tools and skills you'll need to ensure productive meetings and work discussions, where everyone has a chance to be heard. This course is useful for managers, trainers and any senior-level professionals with leadership responsibilities. This best selling Facilitation Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Facilitation Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Facilitation Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Facilitation Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Facilitation Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Facilitation Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Facilitation Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Free QLS Level 5 Hard Copy Certificate | 150 CPD Points | Installment Payment | Lifetime Access | Tutor Support

Overview This comprehensive course on Counselling Training for Counsellors will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Counselling Training for Counsellors comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Counselling Training for Counsellors. It is available to all students, of all academic backgrounds. Requirements Our Counselling Training for Counsellors is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 15 lectures • 00:54:00 total length •Introduction to Counseling: 00:04:00 •Opening a Session: 00:04:00 •Rapport-Building: 00:09:00 •Silence in Counselling: 00:04:00 •Reflection: 00:02:00 •Paraphrasing: 00:03:00 •Focusing: 00:04:00 •Assessment: 00:03:00 •Appropriate Questioning: 00:05:00 •The Skill of Confrontation: 00:03:00 •Idiosyncratic Empathy: 00:01:00 •Immediacy: 00:07:00 •The Skill of Simile and Metaphor: 00:01:00 •Counseling Process- from Fixity to Fluidity: 00:04:00 •Resource - Counselling Training for Counsellors: 00:00:00

Medical Writing - Turning the language of medicine into narratives that heal and enlighten

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Care Certificate Preparation at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Everyone is a part of society, including young ones and the elderly. These two categories of people require a lot of care and attention, especially when they are too young or too elderly. The difficulty is that only some understand how to care for them, but you may get the necessary skills through a comprehensively designed The Care Certificate Preparation course. In this course, you will study the fundamentals of care and how to apply them to your prospective customers. The later part of the course focuses on the duty of care, communication, privacy and dignity. It will also enhance your ability in terms of your personal development. You can not take care of people if you're not healthy yourself, so you should work on your personal and mental development. In the next part, you will learn about mental health awareness and safeguarding adults and children. This course will also emphasise basic life support, handling information, health and safety. Learning Outcomes Upon completion of The Care Certificate Preparation, you will be able to, Understand the core skills required to offer great care. Comprehend what it takes to be compassionate Learn how to enhance your personal development. Learn more about the duty of care. Explore the fundamentals of privacy and dignity as well as foods and nutrition. Learn how to safeguard adults and children. Understand the importance of basic life support. Determine how to prevent infection and control it. The Care Certificate Preparation course is for you if you wish to work in health and social care, use services, or learn more about how we support adults in our care system. It is meant to provide students with the skills and information needed to care for others in a variety of health and social care settings to investigate a wide range of relevant themes and controversies. So, enrol now and learn from the convenience of your own home at your own speed. Why Prefer This Care Certificate Preparation at QLS Level 2 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Care Certificate Preparation at QLS Level 2 course: Standard 01: Understand your role Standard 02: Your personal development Standard 03: Duty of Care Standard 04: Equality and Diversity Standard 05: Work in A Person-Centred Way Standard 06: Communication Standard 07: Privacy and Dignity Standard 08: Fluids and Nutrition Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic Life Support Standard 13: Health and Safety Standard 14: Handling Information Standard 15: Infection Prevention and Control Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Care Certificate Preparation at QLS Level 2exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? People interested in learning how to care for children or the elderly. Individuals who want to pursue a career in the social care profession. Anyone interested in learning about care certificate preparation. Requirements No prior background or expertise is required. Career path The resources or knowledge would be helpful for many professions or jobs in different fields, such as: Care Support Worker. Health Care Assistant. Social Workers. The average salary for a Care Support Worker ranges from £18,000 to £28,000 per annum in the UK. Certificates Certificate in Care Certificate Preparation at QLS Level 2 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Care Certificate Preparation at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

The GCSE English Essentials course is designed to help students master essential language skills for exam success and beyond. The course covers important English topics, such as literary analysis, academic writing, persuasive argumentation, vocabulary building, text evaluation, opinion articulation, and Standard English conventions.

Did you know that in the UK, 1 in 20 hospital admissions experience avoidable harm? Shocking, right? But what if you could play a role in changing that statistic? That's where our clinical governance course comes in. This course will equip you with the knowledge and skills to be a champion for safe, high-quality healthcare. This Diploma in Clinical Governance at QLS Level 5 course is endorsed by the Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development and career progression more accessible than ever! The Clinical Governance course is a comprehensive program for healthcare professionals, offering 11 modules to understand the importance of Clinical Governance in maintaining quality and safety of healthcare services. It covers topics like National Health Services, clinical auditing, workplace safety, legal challenges, and COVID-19 awareness. Effective implementation of Clinical Governance practices has led to reduced mortality rates, fewer adverse events, and higher patient satisfaction. Learning Outcomes of Clinical Governance Course: Develop a profound understanding of Clinical Governance principles and practises. Master the 7 Pillars of Clinical Governance for comprehensive healthcare management. Gain insights into the pivotal role of National Health Services in governance. Enhance clinical effectiveness through evidence-based practise and outcome evaluation. Acquire proficiency in conducting clinical audits to ensure quality assurance. Navigate complex legal and ethical challenges inherent in healthcare environments. UK statistics show that robust Clinical Governance frameworks in healthcare organisations lead to higher patient satisfaction and improved clinical outcomes. This Clinical Governance course provides valuable insights into clinical governance and tools to enhance professional competence. Why Choose Our Clinical Governance Course at QLS Level 5? FREE Clinical Governance at QLS Level 5 certificate Get a free student ID card with Clinical Governance Training Get instant access to this Clinical Governance course. Learn Clinical Governance from anywhere in the world The Clinical Governance is affordable and simple to understand The Clinical Governance is an entirely online, interactive lesson with voiceover audio Lifetime access to the Clinical Governance course materials The Clinical Governance comes with 24/7 tutor support Invest in your career and make a difference in the lives of patients. Enrol Now! Take a step towards a brighter future with our Clinical Governance course! *** Course Curriculum *** Here is the curriculum breakdown for the Clinical Governance at QLS Level 5 course: Module 01: Introduction to Clinical Governance Module 02: The 7 Pillars of Clinical Governance Module 03: National Health Services Module 04: Clinical Effectiveness: Part 1 Module 05: Clinical Effectiveness: Part 2 Module 06: Clinical Audit Module 07: Confidentiality in a Medical Environment Module 08: Information Technology in Health Care Module 09: Legal aspects and Ethics Module 10: Maintaining Workplace Safety Module 11: Covid-19 Awareness Assessment Process of Clinical Governance You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit it. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Clinical Governance at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Clinical Governance at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Also, our Clinical Governance course is perfect for: Healthcare professionals Medical administrators Quality assurance personnel Healthcare managers Clinical auditors Aspiring healthcare leaders Requirements No prior background or expertise is required for this Clinical Governance course. Career path The Clinical Governance at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Healthcare management Quality assurance Clinical auditing Compliance roles Legal advisory Leadership roles Certificates CPDQS Accredited PDF Certificate Digital certificate - Included Diploma in Clinical Governance at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Clinical Governance at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.