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Overview This comprehensive course on Supply Chain Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Supply Chain Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Supply Chain Management. It is available to all students, of all academic backgrounds. Requirements Our Supply Chain Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 02:59:00 total length •An Overview of Supply Chain Management: 00:17:00 •Role of logistics of Supply Chain: 00:19:00 •Customer Response Principles and Systems: 00:15:00 •Supply Chain System and Principles: 00:15:00 •Global Supply Chain Operations: 00:17:00 •Inventory Strategies for Supply Chain: 00:15:00 •Warehouse Management and Operations: 00:13:00 •Supply Chain Design and Monitoring: 00:15:00 •Supply Chain Network and Evaluating: 00:18:00 •Supply Chain Planning and New Business Concepts: 00:17:00 •Aligning Supply Chain Process with Your Business: 00:18:00

Introducing the Quality Management: ISO 9001:2015 Training Bundle-a pathway to success in the world of quality assurance! Quality management ensures consistent product and service delivery, customer satisfaction, and organisational effectiveness. To excel in quality management, our competently crafted content will empower you with the theoretical knowledge to develop effective strategies, make informed decisions, and drive organisational success. In the UK, the income of quality management professionals ranges from £25K to £80K annually, depending on the level of expertise. This bundle comprises two comprehensive courses: ISO 9001:2015 and Quality Management and Strategic Training - ISO 9001. With a focus on optimising organisational processes and delivering value, this bundle equips you with the knowledge and insights to establish and maintain effective quality management systems in line with the ISO 9001 standard. Each course in this Quality Management: ISO 9001:2015 Training bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Quality Management: ISO 9001:2015 Training bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Course 01: ISO 9001:2015 Course 02: Quality Management and Strategic Training - ISO 9001 Learning Outcomes: By completing this comprehensive Quality Management: ISO 9001:2015 Training bundle, you will be able to: Understand the principles, requirements, and significant changes introduced in ISO 9001:2015, gaining a solid foundation in quality management systems. Apply the concepts of the organisation's context, leadership, planning, support, operation, performance evaluation, and improvement as outlined in the ISO 9001:2015 standard. Develop and establish quality objectives that align with the organisation's strategic goals and ensure continual improvement. Conduct effective performance evaluations to monitor the effectiveness of quality management systems and identify areas for enhancement. Utilise quality management principles to guide decision-making and drive organisational excellence. Implement the necessary steps to comply with ISO 9001:2015 requirements, ensuring adherence to best practices in quality management. Our Quality Management: ISO 9001:2015 Training bundle takes a theoretical approach, providing you with a solid foundation in quality management principles and practices. You will find an in-depth exploration of the concepts, requirements, and strategies involved in implementing ISO 9001:2015. The ISO 9001:2015 course covers an extensive range of topics, starting with an introduction to ISO 9001:2015 and exploring each clause in detail. From Clause 4, which focuses on the context of the organisation, to Clause 10, which delves into continual improvement, you will gain a comprehensive understanding of the requirements and principles of ISO 9001:2015. The Quality Management and Strategic Training - ISO 9001 course includes key aspects such as quality management principles and objectives, the major changes introduced in ISO 9001:2015, process approach, and performance evaluation. By studying these concepts, you will acquire the tools and insights necessary to align your organisation's quality management systems with international standards and drive sustainable quality improvement. Take a leap towards a rewarding career in quality management. Enrol in the Quality Management: ISO 9001:2015 Training bundle today and elevate your understanding of quality systems to new heights. Join us on this transformative journey! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Quality Management: ISO 9001:2015 Training bundle is: Professionals seeking to enhance their knowledge and understanding of ISO 9001:2015 and quality management systems. Quality managers, quality assurance personnel, and those responsible for implementing and maintaining quality management systems within organisations. Individuals involved in auditing and assessing the compliance of organisations with ISO 9001:2015 requirements. Managers and leaders who want to drive organisational excellence and establish a culture of quality. Individuals aspiring to pursue a career in quality management and seeking a comprehensive understanding of ISO 9001:2015. Requirements Without any formal requirements, you can delightfully enrol in this Quality Management: ISO 9001:2015 Training bundle. Career path Our Quality Management: ISO 9001:2015 Training bundle will prepare you for a range of careers, including: Quality Manager: £30K - £60K Quality Assurance Analyst: £25K - £45K Compliance Officer: £25K - £50K Internal Auditor: £25K - £45K Process Improvement Specialist: £30K - £60K Quality Consultant: £35K - £70K Operations Manager: £35K - £80K Certificates CPD Quality Standard Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Highlights of the Course Course Type: Online Learning Duration: 360 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about accounting and payroll management Understand the core competencies and principles of accounting and payroll management Explore the various areas of accounting and payroll management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert accountant and payroll manager Xero Accounting and Payroll Management Training Bundle Are you interested to begin your accounting and payroll management career or want to gain more advanced skills in accounting and payroll management ? Then this xero accounting and payroll management training will help you get one step closer to your professional aspirations and develop your skills and knowledge in accounting and payroll management for a rewarding career. This Bundle Package Includes: The skills and knowledge that you will gain through studying the following courses will teach you the theory of effective accounting and payroll management practice and equip you with the essential skills, confidence and competence to assist you in the accounting and payroll management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in accounting and payroll management . Xero Accounting for Beginners Xero Accounting and Bookkeeping Advanced Training Payroll Training Business Accounting and Finance For Beginners Banking and Finance Accounting Statements Financial Analysis Lean Accounting For Beginners Creative Accountant Interview Skills For Accountants Gain accounting and payroll management skills and credentials that employers value. This bundle course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards to your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Master the skills you need to propel your career forward in accounting and payroll management . Equip yourself with the essential knowledge and skillset that make you a confident accountant and payroll manager and take your career to the next level. This comprehensive bundle course is designed to help you reach your professional goals. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive course is designed for accounting and payroll management professionals who are aspiring to specialise in accounting and payroll management . Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Who is this Course for? This comprehensive xero accounting and payroll management training is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this accountant and payroll manager can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This xero accounting and payroll management training has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This xero accounting and payroll management training assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This xero accounting and payroll management training will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Xero Accounting for Beginners Xero Accounting and Bookkeeping Advanced Training Payroll Training Business Accounting and Finance For Beginners Banking and Finance Accounting Statements Financial Analysis Lean Accounting For Beginners Creative Accountant Interview Skills For Accountants Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

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***24 Hour Limited Time Flash Sale*** Health and Safety with Spill Management - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Embark on an educational journey with our comprehensive 'Health and Safety with Spill Management' bundle, curated for the conscientious professional. This collection includes seven high-quality courses, blending theory and practice to ensure you become well-versed in crucial areas of workplace safety. Delve into spill management techniques, comprehend regulations related to personal protective equipment (PPE), grasp the Control of Substances Hazardous to Health (COSHH) training for assessors, and much more. This bundle features two Quality License Scheme (QLS) endorsed courses, 'Spill Management Training' and 'Workplace Health and Safety'. When you complete these, you'll receive a hardcopy certificate, adding undeniable credibility to your professional portfolio. Additionally, the bundle incorporates five related CPD QS accredited courses: 'Chemical Spill', 'COSHH Training for Assessors', 'Infection Prevention Training', 'PPE', and 'Provision and Use of Work Equipment Regulations (PUWER)'. These highly relevant courses further amplify the depth of your learning, offering a broad range of knowledge in health and safety. Take control of your learning journey with this encompassing bundle, ensuring the path to mastering health and safety with spill management is as smooth as possible. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Diploma in Spill Management Training at QLS Level 4 Course 02: Diploma in Workplace Health and Safety at QLS Level 5 CPD QS Accredited Courses: Course 03: Chemical Spill Course 04: COSHH Training for Assessors Course 05: Infection Prevention Training Course 06: PPE Course 07: PUWER Learning Outcomes: Understand the principles and techniques of effective spill management. Gain a comprehensive understanding of workplace health and safety regulations. Learn how to effectively handle and manage a chemical spill. Understand the role and responsibilities of a COSHH assessor. Master the essential practices for preventing infections at work. Become familiar with the correct use and regulations of Personal Protective Equipment (PPE). Understand the Provision and Use of Work Equipment Regulations (PUWER). Build a foundation of knowledge to effectively mitigate risks at work. The 'Health and Safety with Spill Management' bundle is an ensemble of seven courses meticulously designed to impart a solid understanding of workplace safety, health regulations, and spill management. This package provides an in-depth exploration of the key aspects of workplace health and safety, spill management techniques, hazardous substance control (COSHH), infection prevention, PPE, and work equipment regulations (PUWER). These courses will offer you a comprehensive understanding of the vital components of health and safety. Learn how to manage spills, become proficient in the use and regulations of PPE, understand how to prevent workplace infections, and assess hazardous substances in accordance with COSHH guidelines. Ultimately, the knowledge gained will not only help create a safer work environment but also open up numerous career opportunities in the field of health and safety. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals interested in enhancing their knowledge of health and safety regulations. Individuals responsible for handling hazardous substances. Anyone looking to enhance their CV with certified health and safety training. Those who aspire to build a career in workplace health and safety. Career path Spill Response Coordinator - £25,000 to £30,000 Health and Safety Officer - £26,000 to £40,000 COSHH Assessor - £27,000 to £35,000 Infection Prevention and Control Specialist - £31,000 to £46,000 Personal Protective Equipment (PPE) Specialist - £24,000 to £33,000 Work Equipment Safety Inspector - £29,000 to £44,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Immerse yourself in a journey through the heart of our planet with the "Environment Management, Conservation and Ecology - 3 QLS Course" bundle. Unpack the intricate layers of three QLS-endorsed courses - Environment Management, Conservation Diploma Course, and Ecology - providing a thorough theoretical grounding in these critical disciplines. Beyond that, expand your perspective with five additional CPD QS accredited courses encompassing Environment Management: Environment & Ecology, Genetics: DNA and Genealogy, Environmental Law, Renewable Energy, and Marine Biology. Each one offers a unique angle to enhance your understanding of our natural world and our place within it. With our QLS-endorsed courses, you will receive hardcopy certificates, recognising your knowledge and commitment. Harness this powerful tool to deepen your understanding of Earth's complex systems, how we manage them, and our ongoing commitment to their preservation. Start your journey today! Key Features of the Environment Management, Conservation and Ecology - 3 QLS Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Environment Management, Conservation and Ecology - 3 QLS Course bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Environment Management QLS Course 02: Conservation Diploma Course QLS Course 03: Ecology 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Environment Management : Environment & Ecology Course 02: Genetics : DNA and Genealogy Course 03: Environmental Law Course 04: Renewable Energy Course 05: Marine Biology Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Environment Management, Conservation and Ecology - 3 QLS Course courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Environment Management, Conservation and Ecology - 3 QLS Course Bundle: Understand the principles of Environment Management, Conservation, and Ecology. Develop a deeper understanding of environment and ecology. Gain a fundamental knowledge of genetics, DNA, and genealogy. Comprehend the complexities of environmental law. Grasp the essentials of renewable energy sources. Understand the basics of marine biology. Learn how to apply theoretical knowledge in a professional setting. The "Environment Management, Conservation and Ecology - 3 QLS Course" bundle is a comprehensive theoretical package designed for those passionate about understanding and preserving our natural world. This bundle combines three QLS-endorsed courses with five relevant CPD QS accredited courses, providing a broad, cohesive learning experience. Delve into the multi-faceted world of environment management, the pressing issue of conservation, the broad science of ecology, and gain insights into related areas like genetics, environmental law, renewable energy, and marine biology. Enhance your understanding and immerse yourself in the comprehensive study of our planet's complex systems. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about environmental conservation and management. Students pursuing further academic study in related fields. Professionals seeking to enhance their theoretical understanding. Anyone interested in broadening their knowledge about our planet's intricate systems. Career path Environmental Manager: £22,000 - £60,000 per year. Conservation Officer: £20,000 - £40,000 per year. Ecologist: £22,000 - £50,000 per year. Genetic Counsellor: £26,000 - £50,000 per year. Renewable Energy Consultant: £20,000 - £45,000 per year. Marine Biologist: £20,000 - £55,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Are you ready to step into the dynamic world of event management and take your career to new heights? Our comprehensive Level 7 Event Management course is designed to equip you with the essential skills and knowledge needed to thrive in this fast-paced industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Level 7 Event Management course, learners will gain comprehensive knowledge and skills essential for organizing successful events. They will understand the intricacies of event planning from start to finish, including invitation strategies and the critical steps involved in planning. The role of event planners will be explored, focusing on decision-making under pressure and maintaining personal effectiveness. Learners will also delve into managing food and beverage operations, ensuring food safety and hygiene standards are met in catering. The course covers crucial aspects like event security, effective event marketing, and creating appealing event decorations. Furthermore, learners will grasp the importance of effective communication in event management and learn methods for handling cleaning and waste disposal during and after events. Overall, this curriculum equips learners with the expertise needed to handle various aspects of event management professionally and efficiently. Course Curriculum Module 01: Invitation to the Event Module 02: Steps to Plan an Event Module 03: Role of an Event Planner Module 04: Personal Level Decision making Under Stress Module 05: Management of Food and Beverage Operations Module 06: Food Safety in Catering Module 07: Food Safety and Hygiene Module 08: Events and Clients Module 09: Event Security Module 10: Event Marketing Module 11: Event Decorations Module 12: Event Classification Module 13: Effective Communication Module 14: Cleaning and Waste Disposal Module 15: Catering at Events Learning Outcomes: Understand event planning fundamentals and invitation protocols. Apply stress management techniques in event decision-making processes. Demonstrate knowledge of food and beverage operations management. Implement food safety and hygiene practices in catering settings. Develop effective event marketing strategies and client management skills. Execute event security measures and manage event decorations effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 7 Event Management 3:46:07 1: Module 01: Invitation to the Event 15:11 2: Module 02: Steps to Plan an Event 16:55 3: Module 03: Role of an Event Planner 18:33 4: Module 04: Personal Level Decision making Under Stress 19:15 5: Module 05: Management of Food and Beverage Operations 14:07 6: Module 06: Food Safety in Catering 15:44 7: Module 07: Food Safety and Hygiene 11:23 8: Module 08: Events and Clients 10:44 9: Module 09: Event Security 09:21 10: Module 10: Event Marketing 19:11 11: Module 11: Event Decorations 13:20 12: Module 12: Event Classification 16:25 13: Module 13: Effective Communication 18:55 14: Module 14: Cleaning and Waste Disposal 13:06 15: Module 15: Catering at Events 12:57 16: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to excel in event management roles. Event planners seeking to enhance their operational skills. Catering professionals interested in expanding their career opportunities. Marketing professionals aiming to specialize in event promotion. Security personnel looking to transition into event security management. Career path Event Coordinator Event Manager Catering Manager Marketing Executive (Events) Security Manager Food and Beverage Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to step into the dynamic world of event management and take your career to new heights? Our comprehensive Level 7 Event Management course is designed to equip you with the essential skills and knowledge needed to thrive in this fast-paced industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Level 7 Event Management course, learners will gain comprehensive knowledge and skills essential for organizing successful events. They will understand the intricacies of event planning from start to finish, including invitation strategies and the critical steps involved in planning. The role of event planners will be explored, focusing on decision-making under pressure and maintaining personal effectiveness. Learners will also delve into managing food and beverage operations, ensuring food safety and hygiene standards are met in catering. The course covers crucial aspects like event security, effective event marketing, and creating appealing event decorations. Furthermore, learners will grasp the importance of effective communication in event management and learn methods for handling cleaning and waste disposal during and after events. Overall, this curriculum equips learners with the expertise needed to handle various aspects of event management professionally and efficiently. Course Curriculum Module 01: Invitation to the Event Module 02: Steps to Plan an Event Module 03: Role of an Event Planner Module 04: Personal Level Decision making Under Stress Module 05: Management of Food and Beverage Operations Module 06: Food Safety in Catering Module 07: Food Safety and Hygiene Module 08: Events and Clients Module 09: Event Security Module 10: Event Marketing Module 11: Event Decorations Module 12: Event Classification Module 13: Effective Communication Module 14: Cleaning and Waste Disposal Module 15: Catering at Events Learning Outcomes: Understand event planning fundamentals and invitation protocols. Apply stress management techniques in event decision-making processes. Demonstrate knowledge of food and beverage operations management. Implement food safety and hygiene practices in catering settings. Develop effective event marketing strategies and client management skills. Execute event security measures and manage event decorations effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 7 Event Management 3:46:07 1: Module 01: Invitation to the Event 15:11 2: Module 02: Steps to Plan an Event 16:55 3: Module 03: Role of an Event Planner 18:33 4: Module 04: Personal Level Decision making Under Stress 19:15 5: Module 05: Management of Food and Beverage Operations 14:07 6: Module 06: Food Safety in Catering 15:44 7: Module 07: Food Safety and Hygiene 11:23 8: Module 08: Events and Clients 10:44 9: Module 09: Event Security 09:21 10: Module 10: Event Marketing 19:11 11: Module 11: Event Decorations 13:20 12: Module 12: Event Classification 16:25 13: Module 13: Effective Communication 18:55 14: Module 14: Cleaning and Waste Disposal 13:06 15: Module 15: Catering at Events 12:57 16: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring to excel in event management roles. Event planners seeking to enhance their operational skills. Catering professionals interested in expanding their career opportunities. Marketing professionals aiming to specialize in event promotion. Security personnel looking to transition into event security management. Career path Event Coordinator Event Manager Catering Manager Marketing Executive (Events) Security Manager Food and Beverage Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00