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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The UK financial industry is a prime target for money launderers, with an estimated £100 billion of illicit funds flowing through the country each year, with 90% of businesses unsure of their ability to detect and prevent money laundering. Financial crimes pose a significant threat to both global economies and local businesses. Our Certificate in Anti Money Laundering (AML) bundle empowers you to become a part of this critical force, equipping you with the expertise to identify, prevent, and report money laundering activities. This bundle combines foundational and advanced topics like Anti-Money Laundering, Know Your Customer (KYC) principles, GDPR UK Training for data protection compliance, and techniques for Financial Investigation. Through these courses, learners will gain a robust understanding of AML frameworks, the importance of customer due diligence, the impact of GDPR on financial data, and the skills necessary to conduct thorough financial investigations to uncover and report illicit financial activities. Courses Are Included in this Certificate in Anti Money Laundering (AML) Bundle: Course 01: Diploma in Anti-Money Laundering (AML) at QLS Level 4 Course 02: Know Your Customer (KYC) Course 03: GDPR UK Training Course 04: Financial Investigator This Certificate in Anti Money Laundering (AML) bundle equips you with in-depth knowledge of AML regulations. This AML course bundle will not only enhance your understanding and skills in financial crime prevention but also significantly boost your career prospects in the financial sector. So, take the leap today and become a vital asset in the fight against money laundering! Learning Objectives of Certificate in Anti Money Laundering (AML) Bundle: Understand comprehensive AML regulatory frameworks and their application. Apply KYC principles effectively to prevent financial crimes. Navigate GDPR implications on financial data protection and compliance. Develop skills necessary for conducting detailed financial investigations. Recognise and report suspicious financial activities accurately. Enhance career prospects in financial compliance and investigation. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Anti-Money Laundering (AML) at QLS Level 4 Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: GDPR UK Training Module 01: The Purpose and Principles of the UK GDPR Module 02: The Legal Foundations of GDPR Module 03: The Governance of GDPR Module 04: Protecting Personal Data Module 05: Exemptions to GDPR Module 06: International Transactions and National Security Course 04: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £52) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Compliance officers Financial analysts Bank employees Legal professionals Data protection officers Career switchers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. AML Compliance Officer - £30,000 to £60,000 Financial Investigator - £35,000 to £55,000 KYC Analyst - £25,000 to £40,000 Data Protection Officer - £30,000 to £50,000 Compliance Analyst - £28,000 to £45,000 Risk Manager - £40,000 to £70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Anti-Money Laundering (AML) at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** In today’s ever-evolving financial and business landscape, understanding Anti-Money Laundering (AML), Know Your Customer (KYC), Customer Due Diligence (CDD), and General Data Protection Regulation (GDPR) is critical. These principles serve as the backbone for ensuring that organisations operate with integrity, security, and transparency. This 10-course package is specifically designed for professionals who need to master these essential regulatory requirements, with an added bonus of free certifications upon completion. With our courses, you'll gain a clear, structured understanding of how these frameworks support the safe and compliant functioning of businesses in various industries.Through easy-to-understand, engaging content, this training ensures that you’re fully equipped to handle the complexities of AML, KYC, CDD, and GDPR. Whether you’re new to these concepts or looking to update your knowledge, our courses offer a practical, accessible approach. All content is delivered online, meaning you can learn at your own pace, from anywhere, without the need for physical attendance. Upon completion, you’ll receive certificates that demonstrate your commitment to maintaining high standards in business operations, making this training an invaluable asset for anyone looking to enhance their expertise in regulatory matters. AML, KYC CDD, GDPR and Compliance - QLS Endorsed Bundle Includes the following Courses Course 01:Diploma in AML, KYC & CDD at QLS Level 4 Course 02:Certificate in GDPR Training at QLS Level 3 Course 03:Diploma in Anti Money Laundering at QLS Level 5 Course 04: Certificate in Compliance and Risk Management at QLS Level 3 Course 05:Award in Accounting & Bookkeeping at QLS Level 2 Course 06: Diploma in UK Employment Law at QLS Level 5 Course 07: Award in Business Finance at QLS Level 2 Course 08:Diploma in Accounting and Finance at QLS Level 5 Course 09: Diploma in Business Law at QLS Level 5 Course 10: Diploma in Financial Reporting at QLS Level 4 Learning Outcomes Analyse and implement AML, KYC, and CDD protocols effectively. Navigate GDPR intricacies, ensuring data protection compliance. Master Compliance and Risk Management principles for corporate resilience. Acquire fundamental Accounting and Bookkeeping skills at QLS Level 2. Demonstrate expertise in UK Employment Law and Business Law at QLS Level 5. Grasp the essentials of Business Finance, unlocking financial decision-making prowess. Attain advanced proficiency in Accounting and Finance at QLS Level 5. Navigate Financial Reporting complexities with precision at QLS Level 4. Develop a strategic understanding of legal frameworks for sound business decisions. Cultivate a comprehensive skill set for versatile contributions in diverse professional settings. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Why Should You Take This CDD, GDPR and Compliance Course? In the dynamic realm of finance, where every transaction tells a story, the need for an impenetrable shield against financial crimes has never been more critical. Picture a world where your business not only thrives but does so with the confidence that every client is a trusted ally. Enter our AML, KYC & CDD - QLS Endorsed Bundle - the ultimate arsenal in your quest for financial integrity. Dive into the complexities of Anti Money Laundering, Know Your Customer, and Customer Due Diligence. Navigate the intricate landscape of GDPR Training, ensuring compliance mastery. Dive into the nuances of Compliance and Risk Management, forging a path to corporate integrity. Explore the foundations of Business Finance and Accounting & Bookkeeping, gaining essential financial acumen. Immerse yourself in the intricacies of UK Employment Law and Business Law, fortifying your legal prowess. Elevate your financial understanding with Diplomas in Accounting and Finance, and Financial Reporting. Go on a educational journey that transcends boundaries, equipping you with a diverse skill set for professional triumph. Each course is a building block towards a comprehensive understanding of the intricate worlds of finance, law, and compliance. Our AML, KYC CDD, GDPR and Compliance - QLS Endorsed Bundle is your gateway to a multifaceted career, arming you with knowledge that transcends industry standards. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to enhance financial and legal knowledge. Individuals seeking a multifaceted skill set for diverse roles. Career changers exploring opportunities in finance, law, and compliance. Ambitious learners aiming for a QLS-endorsed credential. Graduates looking to stand out in a competitive job market. Those pursuing a career in Business Finance or Accounting. Compliance officers seeking advanced risk management skills. Legal professionals aiming for a comprehensive business law foundation. Career path Financial Analyst Compliance Officer Accountant Legal Advisor Risk Manager Business Consultant Certificates 10 QLS Endorsed Certificate Hard copy certificate - Included Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Money laundering remains a persistent challenge that threatens the integrity of financial systems globally. This Level 3 Anti-Money Laundering (AML) course, endorsed by QLS, offers a detailed exploration of the mechanisms behind money laundering activities and the measures required to identify and address them effectively. Designed for professionals aiming to deepen their understanding of AML principles, the course equips learners with essential knowledge on regulatory frameworks and the critical role of due diligence in preventing illicit financial flows. Included within the course bundle is the Diploma in Anti Money Laundering at QLS Level 5 and a focused Know Your Customer (KYC) module, providing a thorough insight into client verification processes and risk assessment strategies. This carefully structured programme delivers all the key information needed to enhance vigilance against financial crime, ensuring participants remain well-informed about evolving legislation and reporting duties. Whether you work in finance, law, or compliance, this course is an invaluable resource for maintaining ethical standards and safeguarding your organisation’s reputation. Our Anti-Money Laundering (AML) course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Anti-Money Laundering (AML) QLS Bundle Includes the following Courses Course 01: Diploma in Anti Money Laundering at QLS Level 5 Course 02: Know Your Customer (KYC) Key Features of Anti-Money Laundering (AML) Eligibility for QLS endorsed certificate upon successful completion of the Anti-Money Laundering (AML) course Free CPD Accredited Course Fully online, interactive Anti-Money Laundering (AML) course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Anti-Money Laundering (AML)training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Anti-Money Laundering (AML) course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Anti-Money Laundering (AML) course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Anti-Money Laundering (AML) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Anti-Money Laundering (AML) course, learners will be able to order an endorsed certificate, titled: [Diploma in Anti Money Laundering at QLS Level 5], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Anti-Money Laundering (AML) basics. Requirements No prior degree or experience is required to enrol in this Anti-Money Laundering (AML) course. Career path This Anti-Money Laundering (AML) Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Imagine a thief slipping through your defenses, undetected, draining your company's finances. Financial crime, like money laundering and fraud, is a silent killer costing UK businesses a staggering £190 billion annually. This isn't a risk you can afford to ignore. But fear not! Our AML, KYC and Fraud Management Bundle is your shield and sword against financial threats. This action-packed bundle equips you with the knowledge and skills to build a fortress around your organisation's finances. You'll master the art of AML and KYC procedures, ensuring you identify suspicious activity and verify clients effectively. Understand the fraud management techniques, learning to detect and prevent even the most sophisticated schemes. But that's not all! You'll also gain expertise in financial analysis to uncover hidden risks and GDPR compliance to keep your data secure. Courses Are Included in this AML, KYC and Fraud Management Bundle: Course 01: Anti Money Laundering (AML) Course 02: Know Your Customer (KYC) Course 03: Fraud Management Course 04: Financial Analysis Course 05: Accounting Course 06: Tax Accounting Course 07: GDPR Course 08: Criminal Law Course 09: Financial Statements Fraud Detection Course 10: Fraud Awareness and Prevention Training Course 11: Compliance and Risk Management Navigating through the complexities of AML, KYC and Fraud Management is essential for safeguarding financial institutions and maintaining the integrity of the financial system. By completing this course, you'll not only enhance your compliance skills but also open doors to career advancement in the financial sector. So, enrol now! Learning Outcomes of this Bundle: Understand the foundations and implications of money laundering. Navigate the Proceeds of Crime Act 2002 and AML regulations. Fulfil the responsibilities of a Money Laundering Reporting Officer. Implement a risk-based approach to AML and conduct customer due diligence. Identify and report suspicious conduct and transactions effectively. Develop and promote AML awareness and training within organisations. Why Prefer this Course? Get a Free CPD Accredited upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Take a step toward a brighter future! Curriculum Breakdown Course 01: Anti-Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Fraud Management Module 01: Becoming a Fraud Investigator Module 02: Managing Risk and Identifying Fraud Module 03: The Principles of Fraud Prevention Module 04: Detecting Fraud and Finding Evidence Module 05: Fraud Investigation and Response Module 06: UK Laws and Legislation Regarding Fraud =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Compliance officers Financial analysts Banking professionals Legal advisors Risk managers Career starters Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. AML Compliance Officer - £35,000 to £60,000 KYC Analyst - £30,000 to £45,000 Financial Crime Analyst - £25,000 to £40,000 Compliance Manager - £40,000 to £70,000 Risk Manager - £50,000 to £80,000 Legal Advisor (Financial Regulations) - £40,000 to £65,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included You can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Please note that International students have to pay an additional £10 as a shipment fee.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Description A key concern and significant risk for financial institutions is the possibility of unknowingly becoming complicit in money laundering, whereby illegitimate money is moved into legitimate institutions. To mitigate such risk, financial institutions have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements as part of their anti-money laundering (AML) strategies. While KYC procedures are applied while onboarding a customer, CDD is an ongoing process of monitoring existing customers' business activities in order to identfy and mitigate possible AML/CTF risks This course provides essential knowledge on how to establish and maintain an effective CDD programme within a regulatred entity which would be both compliant with all the regulatory requirements and not excessively cumbersome for customers themselves. Training Duration This course may take up to two (2) hours to complete. Keep in mind, however, that actual study time varies based on each learner's training pace. Who Should Enrol? This course is addressed to all individuals who practice AML such as compliance and/or AML managers in banks, investment firms, investment funds, ASPs, trust service corporate providers, and lawyers. Training Method The course is offered online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop, and resume their training at any time. At the end of the training, participants take a quiz to complete their learning and earn a Certificate of Completion. Accreditation and CPD Recognition The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for two (2) CPD units that approve education in financial regulation. The course may be also approved for CPD units by institutions that approve general financial training such as CISI and ACAMS. Eligibility criteria and CPD units are verified directly by your association, regulator, or other any other body for which you hold membership. Registration and Access To register for this course, click on the button above to pay online and receive instant access. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. Access to the course is valid for 180 days. If you wish to receive an invoice instead of paying online, please email us at info@lgca.uk. Also, please get in touch if you'd like to discuss special corporate group rates.

Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Financial Engineering and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Financial Engineering bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Financial Engineering course that will enhance your skills and prepare you for the competitive job market. Also, our Financial Engineering experts are available for answering your queries and help you along your learning journey. Advanced Financial Engineering audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Financial Engineering, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Financial Engineering Bundle Consists of the following Premium courses: Course 01: Financial Analysis Course 02: Basic Business Finance Course 03: Team Management Course 04: Financial Modeling Using Excel Course 05: Statistics Essentials Course 06: Applied Economics Course 07: Basics Blockchain Course 08: Integration of Blockchain dapps with WEB3.JS Course 09: Advanced Blockchain Coding Course 10: Know Your Customer (KYC) Course 11: GDPR Course 12: Data Center Training Essentials: General Introduction Course 13: Level 3 Cyber Security Course 14: Encryption Curriculum Course 01: Financial Analysis Introduction Profitability Return Ratio Liqudity Ratio Operational Analysis Detecting Manipulation And much more... How will I get my Certificate? After successfully completing the Course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Certificates Certificate of completion Digital certificate - Included

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