96 Courses in Liverpool delivered On Demand

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

**Don't Spend More; Spend Smarter** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Business Studies Now Are you looking to gain a comprehensive understanding of the intricate world of business? Do you aspire to enhance your skills and propel your career to new heights? Look no further! Our Business Studies Online Course is designed to equip you with the knowledge and expertise needed to thrive in today's dynamic business landscape. Learning Outcomes of Business Studies Bundle Understand the key concepts, principles, and history of business studies. Analyze and improve Business studies processes to optimize efficiency and productivity. Utilize data-driven decision-making techniques to evaluate business performance and make strategic choices. Plan and execute projects from start to finish, while effectively managing resources and constraints. Forecast and plan operations to meet customer needs and stay ahead in a competitive market. Measure and manage performance to drive organizational success. Manage cash flow, credit risk, and financial stability. Identify, assess, and mitigate risks to ensure business continuity and recovery. Navigate the dynamic and ever-changing business environment. Attract, develop, and retain top talent while fostering a positive work culture. Provide exceptional customer service to create customer-centric organizations that drive loyalty and growth. Along with this Business Studies course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Studies Bundle Consists of the following Premium courses: Course 01: Business Studies Course 02: Accountancy Course 03: Level 3 Tax Accounting Course 04: Financial Management Course 05: Financial Analysis Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Sales: Psychology of Customers Course 09: HR Management Level 3 Course 10: Diploma in Lean Process and Six Sigma Course 11: Customer Relationship Management Key features of this Business Studies course: This Business Studies bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access to all Business Studies courses So, enrol Business Studies now to advance your career! Curriculum of Business Studies Bundle: Course 01: Business Studies Module 01: Introduction to Business Studies Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service ----------- 10 more Business Studies courses--------- How will I get my Business Studies Certificates? After successfully completing the Business Studies course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Business Studies for all Requirements Our Business Studies is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This Business Studies course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Business Studies; it can be studied in your own time at your own pace. Career path Business Studies Our Business Studies Diploma course will prepare you for a range of careers, including: Business Analyst: Marketing Manager E-commerce Manager Business Intelligence Analyst: Retail Manager Project Manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Studies) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Looking to establish a successful career in real estate? The Estate Agent & Property Development online course is here to help you achieve your goals! Whether you're a professional seeking to upskill, a beginner looking to learn the ropes, or a freelancer wanting to grow your business, this course has something for everyone. The demand for estate agents and property developers is at an all-time high, with the global real estate market projected to reach $4.26 trillion by 2025. This means there is a growing need for professionals with expertise in this field, and this course can equip you with the knowledge and skills necessary to succeed. With the Estate Agent & Property Development course, you can also look forward to an attractive salary range. As per recent reports, the average salary for an estate agent or property developer ranges from $40,000 to $100,000 per year, with an estimated monthly income of $3,000 to $8,000. Learning Outcomes Estate Agent & Property Development Level 3 Diploma: You will be able to do the following after successfully completing the Estate Agent Training course: Gain a comprehensive understanding of the role of an Estate Agent Learn how to list and sell properties effectively Understand the valuation process and how to negotiate effectively Develop skills in letting and managing properties Discover the latest technologies for Estate Agents Learn how to comply with regulations in the industry Understand the role and responsibilities of a Property Manager Gain insights into changes in the UK property market and how to seize new opportunities Courses included in this Estate Agent & Property Development Bundle: Course 01: Estate Agent & Property Management Course 02: Residential Property Sales Course 03: Social Housing and Tenant Management Level 2 Course 04: Conveyancing- Online Diploma Course Course 05: Portfolio Building for Property Course 06: Property Law and Legislation Course 07: WELL Building Standard Course 08: Sales: Psychology of Customers Course 09: Property Development Diploma Course 10: Understanding Wills and Probate Laws - Level 2 Course 11: Real Estate Investor Training Course 12: UK Tax Reforms and HMRC Legislation Course 13: Property Marketing Course 14: Complete Online Marketing & Advertising Course Course 15: Business Writing Course 16: Facilities Management Level 3 Course 18: Basic Business Finance Course 14: Finance: Financial Risk Management Course 19: Effective Communication Skills Course 20: Customer Relationship Management So enrol now in this Estate Agent & Property Development training to advance your career! Estate Agent & Property Development Curriculum of The Estate Agent & Property Management Bundle ***Estate Agent & Property Development *** **Estate Agent** 01 - Estate Agent: An Introduction 02 - Different Types of Estate Agents 03 - Getting Started on the Job 04 - Listing Property: Finding the Sellers 05 - Valuation Process 06 - Negotiating as Estate Agent 07 - Selling Property: Finding the Buyers 08 - Letting Property 09 - Technology for Estate Agents 10 - Regulation of Estate Agents **Property Management** 1 - Introduction to Property Management 2 - The Role and Responsibilities of a Property Manager 3 - Listing Properties and Marketing 4 - The Letting Process and Tenancy Agreement 5 - The Property Management Process 6 - Keeping Tenants Long Term 7 - Regulations of Property Management 8 - Changes in the UK Property Market: An Opportunity How will I get my Certificate? After successfully completing the Estate Agent & Property Development course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Estate Agent & Property Development The Estate Agent Bundle Course will be very beneficial and helpful, especially to the following careers: Entrepreneurs Businessman Real Estate Agents Real Estate Investors Real Estate Sales Consultant and Specialists Marketing and Promotions Specialist Sales and Promotions Specialist Sales Manager Marketing Manager Product Creator Realtor Requirements Estate Agent & Property Development Career path This Estate Agent & Property Development training bundle is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent, Investor & Analyst Property Manager Real Estate Development Manager Property Sales Administrator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Estate Agent & Property Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Feeling Stuck in Your Career? The Travel and Tourism: Travel Agent & Tour Guide Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Travel and Tourism: Travel Agent bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Travel and Tourism: Travel Agent & Tour Guide Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Travel and Tourism: Travel Agent bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Travel and Tourism: Travel Agent & Tour Guide bundle on your job life and career growth! This Travel and Tourism: Travel Agent & Tour Guide Bundle Comprises the Following CPD Accredited Courses: Course 01: Travel and Tourism Management Diploma Course 02: Travel Administrator Course 03: Travel Blogger Course 04: Tour Guide Training Course 05: Leisure Management Course 06: Hospitality Management Level 2 Course 07: Hospitality - Concierge Course 08: Communicate and Work With People From Other Cultures Course 09: Restaurant Management Course 10: Catering - Catering Management Course 11: Event Planner Course 12: Digital Photography Diploma Course 13: Facilities Management Diploma Course 14: Airport Management Course Course 15: PR: Public Relations Course 16: Social Media Influencer Course 17: Sales: Psychology of Customers Course 18: Diploma in Customer Relationship Management (CRM) Course 19: Marketing Communication Course 20: Effective Communication with Better Email Course 21: Master Yourself in Talking with Strangers Course 22: Public Speaking Training Course 23: Career Development Plan Fundamentals Course 24: CV Writing and Job Searching Course 25: Learn to Level Up Your Leadership Course 26: Networking Skills for Personal Success Course 27: Ace Your Presentations: Public Speaking Masterclass Course 28: Learn to Make a Fresh Start in Your Life Course 29: Motivation - Motivating Yourself & Others Course 30: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! What will make you stand out? Upon completion of this online Travel and Tourism: Travel Agent & Tour Guide Bundle, you will gain the following: CPD QS Accredited Proficiency with this Travel and Tourism: Travel Agent Bundle After successfully completing the Travel and Tourism: Travel Agent bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Travel and Tourism: Travel Agent Bundle The online test with immediate results You can study and complete the Travel and Tourism: Travel Agent bundle at your own pace. Study for the Travel and Tourism: Travel Agent bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Travel and Tourism: Travel Agent & Tour Guide bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Travel and Tourism: Travel Agent bundle, a comprehensive, complete collection of 30 courses. Each course in the Travel and Tourism: Travel Agent bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Travel and Tourism: Travel Agent bundle offers the flexibility and convenience to learn at your own pace. Make the Travel and Tourism: Travel Agent package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Travel and Tourism: Travel Agent & Tour Guide is perfect for: Expand your knowledge and skillset for a fulfilling career with the Travel and Tourism: Travel Agent bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Travel and Tourism: Travel Agent bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Travel and Tourism: Travel Agent bundle. Learn on your schedule, in the comfort of your home - the Travel and Tourism: Travel Agent bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Travel and Tourism: Travel Agent bundle. Certificates CPD Certificates Digital certificate - Included

Feeling Stuck in Your Career? The Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle is Your Skill-Building Solution. This exceptional collection of 35 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Advanced Sales & Marketing: Branding Your Business bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Advanced Sales & Marketing: Branding Your Business bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Advanced Sales & Marketing: Branding Your Business & Sales Techniques bundle on your job life and career growth! This Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle Comprises the Following CPD Accredited Courses: Course 01: The Ultimate Sales Training Blueprint: How To Master Sales Course 02: Advanced Diploma in Digital Marketing Course 03: Sales Techniques Course 04: Marketing Secrets for High Sales Course 05: NLP For Sales, Persuasion & Influence Course 06: Sales & Negotiation Skills Course 07: Creating Highly Profitable Sales Funnels Course 08: Branding Your Business Course 09: Strategic Planning and Analysis for Marketing Course 10: Email Marketing Masterclass Course 11: Video Marketing Strategy Course 12: LinkedIn Marketing for Business Course 13: Youtube Marketing Strategy Course 14: Facebook Marketing Strategy for Business Course 15: Content Writing & Copy Writing For SEO and Sales Course 16: Cold Call to Boost Sales Course 17: Secrets of Successful Sales Course 18: Sales: Psychology of Customers Course 19: Marketing Communication Course 20: Personal Branding Course Course 21: Diploma in Customer Relationship Management (CRM) Course 22: Lead Generation with Attraction Marketing for Business Course 23: Business Development & Sales Course 24: Visual Merchandising Diploma Course 25: Social Media Marketing for Business Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass Course 31: Learn to Make a Fresh Start in Your Life Course 32: Motivation - Motivating Yourself & Others Course 33: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 34: Decision Making and Critical Thinking Course 35: Time Management Training - Online Course What will make you stand out? Upon completion of this online Advanced Sales & Marketing: Branding Your Business & Sales Techniques Bundle, you will gain the following: CPD QS Accredited Proficiency with this Advanced Sales & Marketing: Branding Your Business Bundle After successfully completing the Advanced Sales & Marketing: Branding Your Business bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Advanced Sales & Marketing: Branding Your Business Bundle The online test with immediate results You can study and complete the Advanced Sales & Marketing: Branding Your Business bundle at your own pace. Study for the Advanced Sales & Marketing: Branding Your Business bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Advanced Sales & Marketing: Branding Your Business & Sales Techniques bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Advanced Sales & Marketing: Branding Your Business bundle, a comprehensive, complete collection of 35 courses. Each course in the Advanced Sales & Marketing: Branding Your Business bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Advanced Sales & Marketing: Branding Your Business bundle offers the flexibility and convenience to learn at your own pace. Make the Advanced Sales & Marketing: Branding Your Business package your trusted partner in your lifelong learning journey. CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Advanced Sales & Marketing: Branding Your Business & Sales Techniques is perfect for: Expand your knowledge and skillset for a fulfilling career with the Advanced Sales & Marketing: Branding Your Business bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Advanced Sales & Marketing: Branding Your Business bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Advanced Sales & Marketing: Branding Your Business bundle. Learn on your schedule, in the comfort of your home - the Advanced Sales & Marketing: Branding Your Business bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Advanced Sales & Marketing: Branding Your Business bundle. Certificates CPD Certificates Digital certificate - Included

🌟 Unlock the Power of Persuasion and Elevate Your Sales Game! 🌟   🚀 Are you ready to revolutionize your sales approach and achieve unparalleled success? Welcome to 'Mastering Persuasive Communication for Sales' - your gateway to becoming a persuasive sales powerhouse! 🚀   🔥 Imagine having the ability to captivate your audience effortlessly, compelling them to say 'Yes!' at every turn. This comprehensive online course is meticulously crafted to equip you with the indispensable skills needed to become a persuasive maestro in the realm of sales.   🎯 Here's what awaits you on this transformational journey: 💡 Proven Strategies: Gain exclusive access to battle-tested techniques and strategies employed by top sales professionals worldwide. Learn how to craft compelling narratives, leverage psychological triggers, and master the art of persuasion to influence decisions effectively.   🔑 Communication Mastery: Discover the keys to unlocking the secrets of effective communication. From honing your body language to perfecting your tone and words, you'll learn how to create an irresistible magnetism in every interaction.   📈 Sales Psychology Unveiled: Delve into the psychology behind customer behavior and decision-making processes. Understand the core principles that drive buying decisions, enabling you to anticipate needs and guide prospects seamlessly through the sales funnel.   🌐 Online & Offline Mastery: Whether you're engaging face-to-face or navigating the digital landscape, this course covers both online and offline persuasive communication techniques, ensuring you're equipped for any sales scenario.   🏆 Real-World Applications: Put theory into action with practical exercises, role-playing scenarios, and case studies that simulate real-world sales situations. Sharpen your skills in a risk-free environment and gain the confidence to excel in any sales conversation.   🎓 Expert Guidance: Led by industry experts with a wealth of experience in sales and communication, this course provides unparalleled guidance, offering insights and tips that can only be gained from years of successful practice.   📈 Elevate your sales game and skyrocket your success! Enroll now in 'Mastering Persuasive Communication for Sales' and unlock the doors to a whole new level of sales prowess. Your journey towards becoming a persuasive communication virtuoso begins today! 🚀💼 Course Curriculum INTRODUCTION Introduction 00:00 My Story 00:00 SALES SCRIPTING TACTICS AND STRATEGIES Embracing Sales 00:00 Embrace Sales Scripting 00:00 The 7 Step Script Writing Formula 00:00 The 5 Laundry Lists - Part 1 00:00 The 5 laundry lists - Part 2 00:00 Sales Scripting Techniques - Part 1 00:00 Sales Scripting Techniques - Part 2 00:00 CONCLUSION Scripting Best Practices and Conclusion 00:00

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

This Sales and Marketing Bundle offers a rich and diverse programme designed to enhance your understanding and expertise across multiple facets of sales and marketing. Whether you're aiming to refine your sales management approach, deepen your grasp of digital marketing, or master customer relationship techniques, this course collection covers the essential topics that shape today’s competitive business landscape. From retail sales and telesales strategies to the psychology behind customer behaviour, each module is crafted to develop your strategic thinking and boost your commercial acumen. Delivered fully online, this accredited bundle provides flexibility and depth, featuring courses such as SEO for business, brand management, and commercial law to sharpen your market insight. Alongside practical knowledge in budgeting and forecasting, it includes key elements like anti-money laundering, customer service, and eCommerce essentials, ensuring a well-rounded grasp of sales and marketing principles. This course is ideal for professionals looking to elevate their career or businesses seeking to refine their marketing efforts with current, relevant knowledge. Key Features of Sales and Marketing Bundle CPD Accredited Sales and Marketing Course Instant PDF certificate Fully online, interactive Sales and Marketingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales and Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales and Marketing skills to succeed in today's competitive world. In this in-depth Sales and Marketingtraining course, you will develop the most in-demand Sales and Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales and Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales and Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales and Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales and Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales and Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Tired of browsing and searching for a Digital Marketing Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive Digital Marketing bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Digital Marketing Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Digital Marketing Trainingcourse that will enhance your skills and prepare you for the competitive job market. Also, ourexperts are available for answering your queries on Digital Marketing Trainingand help you along your learning journey. Advanced audio-visual learning modules of these Digital Marketing Trainingcourses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Digital Marketing Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Digital Marketing Training Bundle Consists of the following Premium courses: Course 01: Digital Marketing Course 02: Growth Hacking Techniques Course 03: Digital Marketing Business Tips Course 04: Digital Marketing Agency Elite Consultants Masterclass Course 05: Ecommerce Management Course 06: Content Management Course 07: Business Branding Course 08: Strategic Planning and Analysis for Marketing Course 09: Customer Relationship Management Course 10: Sales: Psychology of Customers Course 11: Creative Writing Complete Course Course 12: Product Photography Course 13: Level 2 Adobe Graphics Design Course Course 14: Functional Skills IT Key Features of the Course: FREE Digital Marketing CPD-accredited certificate Get a free student ID card with Digital Marketing Training (£10 applicable for international delivery) Lifetime access to the Digital Marketing Training materials The Digital Marketing Training comes with 24/7 tutor support Get instant access to thisDigital Marketing Training Learn Digital Marketing Training from anywhere in the world The Digital Marketing Training is affordable and simple to understand The Digital Marketing Training is an entirely online Enroll now in Digital Marketing Training to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 165 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Digital Marketing Training bundle. Requirements Our Digital Marketing Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Digital Marketing Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Digital Marketing) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Digital Marketing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Tired of the 9-5 grind? Ready to be your own boss and build a lucrative career in a thriving industry? The UK housing market is booming, and successful real estate agents are in high demand. This exclusive course bundle is your fast track to success, giving you the insider knowledge and proven strategies to dominate the market. This Real Estate Agent Course Bundle is designed to give you a well-rounded education in all aspects of the profession. From mastering the legal framework and understanding property valuation to developing effective communication and negotiation skills, this course will equip you to confidently navigate the real estate market. You'll learn how to market properties effectively, manage client relationships, and close deals successfully. 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