46376 Courses in Liverpool delivered On Demand

Boost Your Career By Enrolling In This Horse Care - Equine Psychology Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Horse Care - Equine Psychology and boost your career, then take a step in the right direction with this industry-standard, comprehensive Horse Care - Equine Psychology bundle of courses, which are well organised. This Horse Care - Equine Psychology bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Horse Care - Equine Psychology package, you will not be charged any extra fees. This Horse Care - Equine Psychology Bundle Package includes: Course 01: Diploma in Equine Psychology at QLS Level 4 10 Additional CPDQS Accredited Premium Courses - Course 01: Healthy Horse and Stable Management Course 02: Animal Psychology Course Course 03: Animal Care Course Course 04: Animal Science Course 05: Zoology Course 06: Wildlife Rescue and Rehabilitation Course Course 07: Pet First Aid Course 08: Veterinary Physiotherapy and Exercise Physiology Course 09: Infection Control Course 10: Personal Hygiene Course Success becomes a lot simpler with this Horse Care - Equine Psychology bundle package, which allows you to monetise your skills. This Horse Care - Equine Psychology bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Horse Care - Equine Psychology bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Horse Care - Equine Psychology are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Horse Care - Equine Psychology Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 01: Diploma in Equine Psychology at QLS Level 4 Module 01: Introduction Module 02: Equine Communicative Behaviour Module 03: Reproduction and Stallion Behaviour Module 04: Behaviour of Foals and Ponies Module 05: Training Horses Module 06: Horse-Human Relationships Module 07: Equines' Environmental and Social Behaviour Module 08: Equine Locomotive Behaviour Module 09: Unusual and Problematic Behaviour Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Equine Psychology at QLS Level 4 exams CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams.

This comprehensive Estate Agent course caters to professionals such as Estate Agents, Real Estate Investors, Brokers, Development Managers, Property Managers, and Sales Administrators. It equips you with the necessary skills and knowledge to excel in the field of estate agency. The course covers a wide range of topics, including an in-depth exploration of the real estate industry and its history in the UK. You will receive detailed insights into property listing, letting, and selling, property law, taxation, VAT, property management, roles and responsibilities, as well as facilities management. To thrive in a competitive market, you will also learn about the marketing mix, fundamentals, techniques, and approaches. Job Responsibilities of an Estate Agent in the UK: Assisting clients in buying, selling, and renting properties Conducting property valuations and market analysis Marketing properties and arranging property viewings Negotiating offers and facilitating property transactions Providing expert advice on property prices, legal matters, and market trends Building and maintaining relationships with clients and stakeholders Keeping up-to-date with industry regulations and best practices Skills needed to be successful as an Estate Agent: Excellent communication and interpersonal skills Strong negotiation and sales abilities Good knowledge of the local property market Attention to detail and organizational skills Ability to work independently and as part of a team Proficiency in technology and online platforms Problem-solving and decision-making capabilities Expected Salaries for Estate Agents in the UK: Entry-level: £15,000 - £20,000 per year Experienced: £25,000 - £40,000 per year Senior or specialised roles: £50,000+ per year Key Features of Estate agent Career Bundle CPD Accredited Care Certificate Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Estate agent Courses Details Course 01: Estate Agent: Property Listing, Letting, and Sales The comprehensive Estate Agent diploma course provides a detailed understanding of the real estate sector and the key roles within it. It covers skills and career paths, as well as the history of the UK property industry. Course 02: Property Law and Taxation for Accountants and Lawyers The Property Law and Taxation for Accountants and Lawyers course offers in-depth knowledge of property law and tax regulations in the UK. It is ideal for aspiring Property Accountants, Lawyers, Estate Agents, and real estate professionals. Course 03: Property Taxation and VAT The Property Law, Taxation & VAT course provides a comprehensive understanding of property-related taxation and VAT regulations. It covers the nature of the field and your key roles within it. Course 04: Property Management Ideal for those interested in property management, the Property Management course covers essential skills and knowledge. It explores the UK property market, the role of a Property Manager, and fundamental duties such as property listing, letting, and marketing. Course 05: Facilities Management Diploma The Facilities Management Diploma is designed to provide a formal qualification for individuals aspiring to work in facilities management. It covers duties, responsibilities, and core skills required for success in this field. Course 06: Property Development The Property Development Diploma equips learners with the knowledge and skills necessary for a career in property development. It focuses on the competitive property market and prepares individuals to excel in this industry. Course 07: Negotiation Skills The Negotiation Skills course teaches the techniques and stages of effective negotiation used by experienced professionals in various business settings. Course 08: Sales Skills Develop professional sales skills through this comprehensive training course. It covers winning over clients, closing deals efficiently, delivering engaging presentations, and mastering advanced body language techniques for building strong relationships. Course 09: Effective Communication Strategies Enhance your communication skills and master effective strategies for workplace conversations and interactions through this course. Course 10: Body Language The Body Language course provides essential nonverbal communication skills for business success and personal development. It covers various aspects of body language, including detecting lies, conveying messages through facial expressions, and exuding confidence in professional situations. Course 11: Presentation Skills The Presentation Skills course is essential for anyone looking to deliver successful work presentations. It teaches techniques to engage the audience, create compelling content, and make a lasting impact. Course 12: Marketing Designed for marketing professionals or individuals interested in marketing careers, this course covers marketing techniques, fundamentals, approaches, customer communication, and more. Course 13: COVID-19 Awareness Course The COVID-19 Awareness Course provides up-to-date information and statistics regarding the novel coronavirus. It covers health and safety guidelines aimed at reducing the risk of infection. Accreditation This Estate agent bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Estate agent course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Estate Agent - Essential Skills training bundle, is ideal for anyone looking to start a career in the field of real estate, which includes the following related professions: Property Developer Real Estate Agent Property Manager Real Estate Investor Real Estate Development Manager Property Sales Administrator Real Estate Analyst Real Estate Broker Requirements No prior degree or experience is required to enrol in this course. Career path This Estate agent Course will help you to explore avariety of career paths in the related industry, including: Estate Agent Property Sales Consultant Lettings Negotiator Property Manager Real Estate Broker Property Valuer Property Development Manager Commercial Property Agent Land and New Homes Sales Consultant Residential Sales Manager Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Navigate the maze of modern business responsibilities with confidence through our QLS Endorsed Certificate in Compliance and Risk Management. This professionally crafted course introduces the key principles and strategies behind regulatory responsibility and risk awareness—essential knowledge for anyone looking to stay ahead in today's shifting corporate landscape. Whether you're sharpening existing know-how or exploring new territory, this course provides a sharp, structured insight into how organisations maintain integrity while managing uncertainty. Presented entirely online for your convenience, the programme is thoughtfully arranged to support flexible learning without compromising depth. From corporate governance to ethical decision-making, you’ll explore vital topics that shape business operations worldwide. Ideal for those aiming to broaden their understanding, it offers a clear and focused route to career development—without the fluff or fuss. So, whether you’re looking to brush up or branch out, this is a smart move in the right direction. Compliance and Risk Management Certificate QLS Bundle Includes the following Courses Course 01: Certificate in Compliance and Risk Management at QLS Level 3 Course 02: Workplace Confidentiality Training Course 03: Anti Money Laundering (AML) Course 04: GDPR UK Training Course 05: Health and Safety at Workplace Key Features of Compliance and Risk Management Certificate Eligibility for QLS endorsed certificate upon successful completion of the Compliance and Risk Management Certificate course Free CPD Accredited Course Fully online, interactive Compliance and Risk Management Certificate course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Compliance and Risk Management Certificatetraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Compliance and Risk Management Certificate course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Compliance and Risk Management Certificate course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Compliance and Risk Management Certificate course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Compliance and Risk Management Certificate course, learners will be able to order an endorsed certificate, titled: Certificate in Compliance and Risk Management at QLS Level 3, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Compliance and Risk Management Certificate basics. Requirements No prior degree or experience is required to enrol in this Compliance and Risk Management Certificate course. Career path This Compliance and Risk Management Certificate Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

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The Art Therapy Diploma course offers a unique opportunity to explore the therapeutic potential of art for personal growth and professional development. This course is designed to provide a deep understanding of the principles of art therapy, how to use creative expression to support emotional well-being, and the role of art in therapeutic settings. With clear, engaging modules, learners will gain insight into various techniques that foster emotional release and healing, making it an invaluable tool for those interested in working in mental health, community support, or education sectors. It’s not about perfecting artistic skill—it's about the journey of expression and reflection. This QLS-endorsed course offers flexible, distance learning designed to suit individuals who wish to incorporate art therapy into their careers or personal practices. Whether you are a professional looking to expand your toolkit or simply have a passion for art and psychology, this course caters to learners of all backgrounds. No prior artistic experience is necessary. With expert-designed materials and detailed guidance, the course allows students to learn at their own pace, fitting into their busy schedules. So, why not explore how the power of art can be harnessed for therapeutic benefits and make a difference in people’s lives? Good luck with your learning journey! Art Therapy Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Art Therapy at QLS Level 4 Course 02: Arts Management Course 03: EFT (Emotional Freedom Techniques) Course 04: Mental Health and Wellbeing Course 05: Cognitive Behavioural Therapy (CBT) Key Features of Art Therapy Diploma Eligibility for QLS endorsed certificate upon successful completion of the Art Therapy Diploma course Free CPD Accredited Course Fully online, interactive Art Therapy Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Art Therapy Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Art Therapy Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Art Therapy Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Art Therapy Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Art Therapy Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Art Therapy at QLS Level 4, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Art Therapy Diploma basics. Requirements No prior degree or experience is required to enrol in this Art Therapy Diploma course. Career path This Art Therapy Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

This QLS Endorsed course is designed to provide a solid foundation in understanding mental health, its various aspects, and the importance of mental well-being in everyday life. The course delves into the underlying factors contributing to mental health disorders and explores effective approaches for supporting individuals facing mental health challenges. With an insightful curriculum, it aims to equip learners with the essential knowledge to better comprehend mental health issues, recognise symptoms, and contribute to fostering a positive environment for mental well-being. Whether you're seeking personal development or looking to enhance your professional understanding, this course presents valuable insights on mental health in a way that is accessible and engaging. By exploring topics such as mental health disorders, coping strategies, and support networks, you will be prepared to approach mental health matters with sensitivity and awareness. Designed to suit individuals of all backgrounds, this course offers flexible learning opportunities, ensuring that you can enhance your understanding of mental health from the comfort of your own space. Mental Health QLS Bundle Includes the following Courses Course 01: Diploma in Mental Health at QLS Level 5 Course 02: Safeguarding Vulnerable Adults Training Course 03: Learning Disability Nursing Course 04: Depression Counselling Diploma Course 05: Substance Misuse Awareness Online Certification Course Key Features of Mental Health Eligibility for QLS endorsed certificate upon successful completion of the Mental Health course Free CPD Accredited Course Fully online, interactive Mental Health course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Mental Healthtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Mental Health course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Mental Health course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Mental Health course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Mental Health course, learners will be able to order an endorsed certificate, titled: Diploma in Mental Health at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Mental Health basics. Requirements No prior degree or experience is required to enrol in this Mental Health course. Career path This Mental Health Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Property is more than bricks and mortar—it’s a world shaped by negotiation, insight, and well-timed decisions. This course takes a closer look at the full journey of buying and selling property, from the initial stages of property marketing through to the legal steps of conveyancing. It’s built for learners who want a firm understanding of the estate agency process without the fluff—just clear, concise insight into how the industry works from the inside out. You’ll explore how properties are valued, marketed, and sold, along with the rules that keep everything ticking legally. Whether you're considering a career in property sales or simply want to get clued up on how homes move from one owner to the next, this course lays the groundwork with straight-talking modules and logical structure. Perfect for those who prefer substance over sales pitch. Key Features of Property Sales, Property Marketing & Conveyancing Bundle CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Property Sales, Property Marketing & Conveyancing Curriculum Course 01: Residential Property Sales Course 02: Property Management Training Course 03: Property Development Diploma Course 04: Estate Agent: Listing, Letting and Selling Property Course 05: Property Law and Taxation Course 06: Property Marketing and Negotiation Course 07: Social Housing Management Course 08: Mortgage Advisor Course Course 09: Contract Manager Course 10: Document Control Course 11: Conveyancing Accreditation This courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Sales, Property Marketing & Conveyancing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Sales, Property Marketing & Conveyancing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Criminal Psychology and Intelligence Diploma offers a deep dive into the fascinating world of criminal behaviour, the human mind, and the role of intelligence in law enforcement. Through a structured curriculum, this course explores the psychological elements behind criminal actions and examines how intelligence and investigative techniques are utilised in modern criminal justice systems. Learners will be introduced to key theories, influential case studies, and the latest trends in criminal psychology, all designed to develop an insightful understanding of how the mind of a criminal works. Perfect for individuals seeking to broaden their knowledge of criminal psychology and its impact on intelligence work, this diploma covers a broad spectrum of topics, including profiling, criminal behaviour, investigative techniques, and much more. By engaging with academic content and expert-led resources, you will gain a solid foundation in understanding the motivations and actions of criminals. Whether you're seeking personal enrichment or career development in criminal justice, this course provides valuable insights into the dynamic field of criminal psychology, paving the way for deeper academic or professional growth in the field. Our Criminal Psychology and Intelligence Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Criminal Psychology and Intelligence Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Criminal Psychology and Intelligence at QLS Level 5 Course 02: Crime Analysis Course 03: Interrogations And Confessions Psychology Course 04: Accident investigation Course 05: Criminal Law Key Features of Criminal Psychology and Intelligence Diploma Eligibility for QLS endorsed certificate upon successful completion of the Criminal Psychology and Intelligence Diploma course Free CPD Accredited Course Fully online, interactive Criminal Psychology and Intelligence Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Criminal Psychology and Intelligence Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Criminal Psychology and Intelligence Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Criminal Psychology and Intelligence Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Criminal Psychology and Intelligence Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Criminal Psychology and Intelligence Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Criminal Psychology and Intelligence at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Criminal Psychology and Intelligence Diploma basics. Requirements No prior degree or experience is required to enrol in this Criminal Psychology and Intelligence Diploma course. Career path This Criminal Psychology and Intelligence Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Leading People Through Change (Free L&I Conference Course): On-Demand The goal of this course is for you to effectively lead and manage people through times of change. Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people's side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What You Will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

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