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This course aims to provide a comprehensive understanding of agency and sales law, with a focus on the formation of agency relationships, different types of agency relationships, the distinction between employees and independent contractors, fiduciary duties, and liability for torts of agents. The course will also cover product liability, sales of goods, legal issues in international transactions, the nature of securities regulation, and franchising licensing outside the technological context. Upon completion of this course, students will have a solid foundation in the legal principles governing agency and sales, and will be equipped with the knowledge necessary to navigate the legal landscape in these areas. After the successful completion of the course, you will be able to learn about the following, Agency: Formation of agency Relationship. Types of agency relationship. Distinguish between employees and independent contractors. Fiduciary duty. Liability for torts of agents. Sales, Licensing, and E-Commerce: Product Liability Sales of goods. Legal issues in international transactions. The Nature of Securities Regulation. Franchising: Licensing outside the technological context. The aim of this course is to provide an understanding of the legal principles governing agency relationships and sales transactions in various contexts, including e-commerce, international trade, and franchising. By the end of this course, students will be able to identify the different types of agency relationships, distinguish between employees and independent contractors, recognize fiduciary duties, and understand the liability for torts of agents. Students will also gain knowledge on product liability, sales of goods, legal issues in international transactions, securities regulation, and franchising, including licensing outside of the technological context. This course aims to provide students with an in-depth understanding of the legal principles that govern agency relationships and sales transactions in diverse contexts, such as e-commerce, international trade, and franchising. By the end of this course, students will have the ability to distinguish between different types of agency relationships, identify the differences between employees and independent contractors, acknowledge fiduciary duties, and comprehend the liability for agents' torts. Students will also acquire knowledge on product liability, sales of goods, legal issues in international transactions, securities regulation, and franchising, including licensing beyond the technological domain. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Legal Considerations in E-Commerce, Licencing and Sales Self-paced pre-recorded learning content on this topic. Legal Considerations In E-Commerce Licencing And Sales Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. E-commerce Legal Counsel Licensing Attorney Sales Contract Specialist Corporate Counsel for E-Commerce International Trade Lawyer Franchise Attorney Intellectual Property Counsel Online Marketplace Legal Advisor Commercial Transactions Lawyer Consumer Protection and Privacy Attorney Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you passionate about distributing and selling eBooks? Or do you want to learn the steps to be able to publish books through Kindle? Do you want to be able to assess if your work is good enough to be published? If yes, then the step-by-step Mastering Kindle Publishing course is right for you. This course will teach you the step-by-step methods and strategies of publishing your book on Kindle. Kindle is one of the fastest developing platforms for getting your works published and let out into the world. Furthermore, the digitally published content is Amazon's quickest growing section. An ever increasing number of creators are hitting on their distributing system consistently and an ever-increasing number of individuals are acquiring Kindles skills and making advanced book buys each day. The Kindle book shop can be a phenomenal approach to both get another wage stream and also introduce new people with your thoughts and product funnel. Individuals frequently assume that distributing and publishing on the Kindle that it is more troublesome than it truly is. Actually, presenting your book to the Kindle store doesn't take that much of your time and in this course, you will be able to know the preparation for distributing and selling books on Amazon Kindle. Step by step, from thinking of a subject for your book to composing your first eBook, to making an extraordinary cover to tapping the publish button and profiting, everything you need to know is covered in this course. Course Highlights Kindle Publishing Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Kindle Publishing Training Course into 3 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Kindle Publishing Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Kindle Publishing Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Kindle Publishing Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Mastering Kindle Publishing Step 1-6 00:30:00 Step 7-14 02:00:00 Additional Study Material Amazon Kindle Publishing Guidelines 00:00:00 Mock Exam Final Exam

The 'JavaScript Promises Course' provides a comprehensive understanding of JavaScript Promises and their practical applications. Participants will learn how to use Promises effectively, handle multiple Promises, and manage errors to create more efficient and reliable asynchronous code. Learning Outcomes: Understand the concept of JavaScript Promises and their role in handling asynchronous operations. Learn how to use Promises to manage asynchronous tasks and improve code readability. Explore techniques for working with multiple Promises, including chaining and parallel execution. Gain proficiency in error handling with Promises to ensure robust and resilient code. Apply Promises effectively to create efficient and responsive JavaScript applications. Why buy this JavaScript Promises Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the JavaScript Promises Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This JavaScript Promises Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This JavaScript Promises Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This JavaScript Promises Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This JavaScript Promises Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: JavaScript Promises What's the point of this course? 00:03:00 Section 02: Understanding Promises Understanding Promises 00:03:00 Why do promises exist? 00:03:00 The Untenable Inconsistency of Promises 00:05:00 Section 03: Using Promises Why use promises? / The Promise Specification / Standard Promise Usage 00:04:00 Demo: Standard Promise Usage 00:07:00 Returning Promises 00:05:00 Demo: Implementing the Promise Spec 00:10:00 Async/Await and Promises 00:01:00 Demo: Async/Await and Promises 00:04:00 Section 04: Multiple Promises About Multiple Promises / Chaining Promises 00:03:00 Demo: Chaining Promises 00:04:00 Promise Utilities 00:04:00 Demo: Promise Utilities race, any and all 00:08:00 Section 05: Handling Errors with Promises What happens when an error happens inside a promise? 00:03:00 Demo: Handling Errors with Promises 00:08:00 Course Summary 00:02:00 Assignment Assignment - JavaScript Promises Course 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Basic Arduino Crash Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Basic Arduino Crash Course Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Basic Arduino Crash Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Basic Arduino Crash Course Course, like every one of Study Hub's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Basic Arduino Crash Course? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD QS-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Basic Arduino Crash Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Basic Arduino Crash Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Basic Arduino Crash Course does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Basic Arduino Crash Course was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Basic Arduino Crash Course is a great way for you to gain multiple skills from the comfort of your home. Section 1: Introduction & Requirements Unit 1: Introduction 00:01:00 Unit 2: Instructor's Introduction 00:05:00 Unit 3: What is Arduino 00:02:00 Section 2: Objective to Remember Unit 1: The Holes in Board 00:01:00 Unit 2: Working Procedure 00:01:00 Unit 3: The Breadboard 00:05:00 Section 3: Thinking Process of Arduino Unit 1: Thinking Process of Arduino 00:06:00 Section 4: Making a Circuit Unit 1: Putting Together a Circuit 00:04:00 Section 5: Coding Arduino Unit 1: Cut and Paste Coding 00:12:00 Section 6: More About Circuit Diagram Unit 1: Circuit Diagram 00:03:00 Section 7: Practical Work Unit 1: Inputs: Buttons 00:04:00 Unit 2: Analog Input: IR sensor 00:04:00 Unit 3: Analog Input: Potentiometer 00:09:00 Assignment Assignment - Basic Arduino Crash Course

The aim of this course is to provide students with a comprehensive understanding of Employment and Labor Law, including employment law and ethics, employment discrimination, executive compensation, employee benefits, and other employment-related laws. The course will also cover labour and employment discrimination law, foreign law permitting difficult work conditions, unsafe labour conditions, prison labour, child labour, and the consequences of participation in illegal and harsh work conditions. By the end of the course, students will be able to analyze and interpret legal and ethical issues in the employment and labour sector and understand the legal implications of employment agreements and workplace conditions. The course will also equip students with the skills to navigate complex labour and employment laws and make informed decisions regarding labour practices and regulations.   After the successful completion of the course, you will be able to learn about the following,  Employment Law: Employment law and ethics. Employment discrimination. Executive compensation and employee benefits. Other Employment-Related Laws. Employment Agreement Introduction to Employment Law. Labour Law: Labour and Employment Discrimination Law. Foreign law permitting difficult work conditions. Unsafe Labour Conditions. Prison Labour. Child labour. Consequences of Participation in Illegal and harsh work conditions The aim of this course is to provide students with a comprehensive understanding of Employment and Labor Law, including employment law and ethics, employment discrimination, executive compensation, employee benefits, and other employment-related laws. The course will also cover labor and employment discrimination law, foreign law permitting difficult work conditions, unsafe labor conditions, prison labor, child labor, and the consequences of participation in illegal and harsh work conditions. By the end of the course, students will be able to analyze and interpret legal and ethical issues in the employment and labor sector, and understand the legal implications of employment agreements and workplace conditions. The course will also equip students with the skills necessary to navigate complex labor and employment laws, and make informed decisions regarding labor practices and regulations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Concepts in Employment Law & Labour Law Self-paced pre-recorded learning content on this topic. Concepts In Employment Law And Labour Law Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Employment Law Attorney Human Resources Manager Equal Employment Opportunity Specialist Labor Relations Manager Employment Law Paralegal Labor Relations Representative Labor Law Attorney Workplace Safety Specialist Human Resources Manager Employment and Labor Law Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Register on the Microsoft Teams Course today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Microsoft Teams Course course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course? Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Microsoft Teams - Introduction PROMO Video 00:01:00 Introduction on Microsoft Teams 00:02:00 Free and Paid versions 00:02:00 Accessing Teams - Web or Desktop 00:02:00 Installing Desktop 00:02:00 Mastering Microsoft Teams Managing Teams and Members 00:05:00 Inviting Members 00:05:00 Managing Channels 00:07:00 Chat 00:04:00 Collaboration with Word, Excel, PowerPoint 00:10:00 Voice & Video Calls 00:05:00 Meetings - Available on the Paid version of Microsoft Teams 00:03:00 Adding More Apps 00:08:00 Activity 00:02:00 Search Bar 00:03:00 Settings 00:05:00 Multiple Organizations 00:02:00 Microsoft Teams Mobile 00:05:00 Top Microsoft Teams Tips TIP#1 - Forwarding Email 00:03:00 TIP#2 - Saving Items 00:01:00 TIP #3 - Naming Group Chats 00:01:00 TIP #4 - Connectors 00:03:00 TIP #5 - Live Captions in Meetings 00:02:00 TIP #6 - Top Shortcuts 00:03:00 TIP #7 - Customize the Environment 00:02:00 TIP #8 - Channel Notifications 00:02:00 TIP #9 - Private Channels 00:02:00 TIP #10 - Pin Channels 00:01:00 TIP #11 - Post Announcements 00:02:00 Assignment Assignment - Microsoft Teams Course 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: The Mystery Shopper Course will give learners an outline of how to successfully work as a mystery shopper. This course will talk about critical regions to comprehend before setting out as a mystery shopper, from your response to what will what you are normally expected to do. This course will investigate other vital regions from the organisation perspective, for example, the estimation of reports for statistical surveying for markets and more. Regardless of whether you are occupied with working in this field only for extra income or you want to seek after a vacation in research advertising, you can start instantly and begin adapting all the important viewpoints about mystery shopping. Who is the course for? Individuals interested in restaurant evaluation. Individuals with basic internet and email skills. Individuals who have a lot of free time. Individuals interested to know more about mystery shopping. Entry Requirement: This course is available to all learners, of all academic backgrounds Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Mystery Shopper Course is a useful qualification to possess, and would be beneficial for the following careers: Trade marketing executive. Sales development manager. Editor. Market researcher. Market advertiser. Mystery Shopper Course The Mystery Shopping 00:30:00 Introduction to Mystery Shopping 01:00:00 Why Firms Use Mystery Shoppers 01:00:00 Types of Mystery Shopping 00:30:00 Typical Assignments 00:30:00 Things You Need For Your First Apartment 00:15:00 Essential Opportunities of Mystery Shopping 01:00:00 A Typical Working Day 00:30:00 Paperwork 00:30:00 Getting Paid 00:15:00 Tips 01:00:00 Summary of Mystery Shopper Course 00:30:00 Illustration One 00:15:00 Illustration Two 00:15:00 Worldwide Mystery Shopping Companies, Newsgroups and Discussion Groups, Link Sites 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Startup With the global financial markets in such turmoil, many people are looking for security in ways they may not have considered previously. This Business Startup course is designed for students who want to learn the skills and knowledge required to develop a start-up. It is crucial that you create an effective plan that will allow you to test your product or service and make any necessary changes and improvements. It all starts with developing a successful business idea. This Business Startup course comprises several modules that will look into a different aspects of this subject. It will provide learners with an understanding of the initial processes and requirements of a Startup, as well as knowledge of the first steps in Startup, including marketing, legal, and financial requirements, as well as an understanding of how to write a business plan. Learning Outcomes After completing this Business Startup course, you will be able to: Understand the steps for a business start-up. Understand what is required of you to start your own business. Polish your business idea. Build your competitive advantages. Increase self-awareness and aid personal development. Develop a Start-up Business Plan. Why Choose Business START UP Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Business Startup Bundle Course Course 01: Business Startup Course 02: Level 7 Diploma in Operations Management Course 03: Level 2 Diploma in Business Administration Course 04: Level 1 Business Management Course 05: Level 3 Business Administration Course 06: Level 5 Diploma in Business Analysis Course 07: Level 7 Diploma in Facilities Management Course [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of Business Startup Module 1: Fundamental Steps for a Business Start-up Module 2: Strategic Thinking about New Business Module 3: The Best Business Ideas for You Module 4: Developing a Start-up Business Plan Assessment Method After completing each module of the Business Startup, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. Who is this course for? Business Startup This course is ideal for anyone who wants to start up his own business. Requirements Business Startup Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Business Startup Upon successful completion of this course, you may choose to become a: Business Owner Entrepreneur Business Analyst Business and Enterprise Advisor Business Development Executive Certificates Certificate of completion Digital certificate - Included

The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when, rapport building and much more. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Call Centre & Customer Service Training Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Call Centre & Customer Service Training Course - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Call Centre & Customer Service Training Course - Old Version Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 00:15:00 Module Eight - Bench marking 00:20:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 00:20:00 Module Eleven - Closing 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Master the secrets of effective business administration and achieve success! Do you want to be a good Administrator? Learn new and improve your business administration skills Upskill yourself; improve your business administration skills and advance your career Learn from the experts The course is delivered by an expert trainer of business administration with many years of experience in the field Test your knowledge Successfully complete the practical tasks and tests through the course and the final exam to consolidate your knowledge and skills Do you want to improve your knowledge of business administration and gain new practical skills? Do you like to change your career and move into a business administration role? Are you looking to upskill and get a valuable certificate that you can add to your CV? We are pleased to inform you that we have answer to all your requirements, offering you professionally designed, advanced business administration course that will make you proficient in the most important aspects of business administration so you can enjoy limitless career prospects worldwide. This is a great opportunity to study at any time in the comfort of your own home and at your own pace from any device that has internet connection. It is ideal for those with insufficient time to commit to traditional training or career development. It is designed for people looking to begin a career in business administration and also for those that want further improve their existing careers in the field. The course begins with an introduction to modern business administration; and then explores the fundamentals of administration management, the business environment; professional HR management; management of business resources and the performance management. You will also learn about the importance of business communication in a business environment and how to develop an effective corporate communication; how to write professional report and how to build and maintain effective customer relations. Developing and managing budget, creating effective marketing plan will be easy tasks for you after completing the course. The course will be delivered through a multimedia platform Kemp Center and will eventually bring you valuable certificate of completion that you can add to your CV. Invest today in yourself so you won’t regret tomorrow! Join us now! Join the Business Administration course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Malaika Masozi Business Administration Expert The Business administration course will be delivered by an expert in business administration, the best one in the field with many years experience and active role in business administration. The expert trainer will share all the knowledge and experience with you, will introduce you the business administration completely and further teach you about the HR, performance, finance, resources and risk management. You will learn how to conduct effective marketing, how to build an effective corporate communication and customer relation and how to write professional report in practice. You will gain knowledge that is required to ensure you can successfully work in different environments in a business administration role. Your expert trainer will assist you and guide you through several knowledge repetitions, practical tasks and tests to make sure you remember all the important information and to consolidate your gained knowledge even better. At the end, you will be capable to use everything you learnt in practice while starting a new business. The Business administration course includes: I. Video presentations Practical knowledge about business administration Business administrations, business environment, HR Management, performance and team management, finance and risk management, business communication and building and maintaining customer relations etc. Real examples of business environments Professional HR planning; implementing different techniques for employees’ managing; managing finances and resources; conducting effective marketing; professional report writing; developing working relationships with colleagues; building effective customer relations; identifying risks and implementing risk strategies; starting a business. II. Practical part Training videos and video tutorials In the course, you will find many training videos and video tutorials that will teach you and will give you practical advices how to implement successfully the gained knowledge from the course in practice III. Knowledge repetitions and tests Repetitions of acquired knowledge and tests Through the course, you will have 10 repetitions and 10 tests that will allow you to check the acquired knowledge and better remember the topics discussed in the course. Final test Passing the final test means that you have enough knowledge and skills in the field of business administration, and that you became certified business administration expert. IV. Tasks Practical tasks about: Making changes in the business environment HR planning Implementing techniques for employees’ better-managing Developing and managing budget Implementing workable resource management strategy Creating effective marketing plan Professional report writing Building effective team Transforming negative customer experience into positive one Identifying risks and implementing risk strategies V. Bonus materials for the course Additional materials for use in daily work You will receive from us, among other things, a practical guide how to perform business administration tasks successfully and effectively and how to improve your skills. Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: From the largest international corporations to the smallest local offices, strong administration plays a crucially important role in every business and organization. The quality and competency of the administrative duties reflect the successfulness of the business, so, those who perform the business administration tasks should perform their duties on the highest professional level.We are pleased to present you and invite you to most popular and advanced study program for business administration, a premium course that will help you develop essential knowledge of how to perform administrative tasks and how to apply your knowledge in a variety of industries and job roles.Learn from the best in the business administration field, from our expert trainer who will share his/her knowledge and experience with you, so you can benefit from it.The course will help you to learn effective working practices that are applicable to office and administration roles, will improve your practical skills and performance in the workplace, will help you to develop and further improve your knowledge at a range of a master of business administration expert.The course package contains extensive material presented in an interesting form, learning by using specific examples, knowledge repetitions, varied practical tasks, final exam, and on top of everything, getting valuable certificate of completion at the end of the course. And all this is available to all people anywhere in the world with internet access, delivered on the Kemp Center platform.Study flexible – when you like and at your own pace – for a qualification that could transform your career prospects for life.Join us now!Malaika MasoziBusiness Administration Expert