2204 Courses in Liverpool delivered On Demand

SARs Investigations: Practice like a Professional Designed to either complement Managing SARS Investigations Best Practice Guide or as standalone learning, this unique course will put you in the centre of an investigative scenario, providing you with direct practical experience. You will have the opportunity to explore the key elements of investigating an internal report or alert and to use the skills and techniques required including analysis, decision making and articulating suspicions. Fundamentals- demonstrate a solid understanding of SARs and be able to describe the internal investigations that can lead to the filing of a report. Identify- the circumstances that led to the filing of an internal SAR in the scenario. Confidence- conduct an effective and robust investigation into reported suspicious activity, applying judgement and critically assessing the information available in order to make the correct decisions. This course and its contents, are in no way intended to constitute legal advice in the writing or submission of Suspicious Activity Reports. What do our customers say? "Superb. Really enjoyed doing this short course. An immersive and thought-provoking experience that puts you totally into the Nominated Officer seat!" Kier Hayes VISA

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

>> 24 Hours Left! Don't Let Spring Deals Slip Away - Enrol Now! << Feeling overwhelmed by complex projects and demanding deadlines? You're not alone. A recent UKCIPD survey found that a staggering 60% of employees feel stressed due to workload. But what if there was a better way to manage projects and deliver results, even in high-pressure situations? Our Agile Project Management bundle offers a dynamic and adaptable approach to navigating the ever-changing business landscape. You'll learn about key concepts including iterative development, backlog management, sprint planning, and daily stand-up meetings. Learn how to successfully prioritise activities, promote team collaboration, and view change as a fuel for progress. Beyond the fundamentals in Agile Project Management, you'll explore critical areas like stakeholder engagement, risk mitigation, and data-driven decision-making. We proudly offer 18 courses within the Agile Project Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Agile Project Management Course 02: Project Management Level 7 Course 03: Microsoft Project - Monitoring Course 04: Diploma in Performance Management Course 05: Change Management Course 06: Leadership & Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Employee Management Course 09: Diploma in Meeting Management Course 10: Financial Management Course 11: Financial Analysis for Finance Reports Course 12: Data Analysis Course 13: Team Management and Leadership Development Training Course 14: Compliance Risk and Management Course 15: Decision-Making in High-Stress Situations Course 16: Workplace Productivity Course Course 17: Cross-Cultural Awareness Training Course 18: Critical Thinking in The Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Agile Project Management Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Don't settle for the ordinary; get ready to tackle any project with agility and confidence. Enrol now in our Agile Project Management bundle and watch your project leadership skills soar! Learning Outcomes of Agile Project Management Bundle: Master Agile project lifecycles and adapt them to your specific needs. Craft and prioritize Agile backlogs for iterative development and value delivery. Lead high-performing Agile teams through sprints, stand-ups, and retrospectives. Embrace Agile data analysis to make informed decisions and optimize project outcomes. Mitigate risks and manage change proactively in an Agile environment. Design and implement bespoke Agile project strategies for lasting success. Why Choose Our Agile Project Management Course? Get a Free CPD Accredited Certificate upon completion of Agile Project Management Get a free student ID card with Agile Project Management Training The Agile Project Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Agile Project Management course materials The Agile Project Management comes with 24/7 tutor support CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management bundle is suitable for everyone. Requirements There is no formal Requirement for Agile Project Management Bundle. Career path This Agile Project Management bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Agile Project Manager Financial Analyst Compliance Manager Change Management Consultant Performance Manager Certificates CPDQS Accredited Hard copy Certificate Hard copy certificate - Included CPDQS Accredited PDF Certificate Digital certificate - Included

The course is designed to explore the possible ways in which strategic decisions affect the financial standing of an organization. After the successful completion of this lecture, you will be able to understand the following: Defining Business Strategy. Understanding the Vocabulary of Strategy. Understanding Strategic Decisions, their types, and key features. Understanding the concept of Strategic Decision Making and process. Financial Goals and Strategic Consequences. Understanding Financial Consequences of Making Strategic Decisions. Decision Making Impacts An Organization: Case Study. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Role of Strategic Decisions and their Financial Impact Self-paced pre-recorded learning content on this topic. Quiz: Understanding The Role Of Strategic Decisions And Their Financial Impact Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Strategy Manager Change Manager Organizational Behaviour Specialist Finance Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Dive into the comprehensive world of "Business Operation Management and Succession Planning" with this all-inclusive bundle. It's designed to equip you with the knowledge and skills needed to excel in the business landscape. This bundle encompasses eight essential courses .This courses equips you with the tools to optimize operations, make informed decisions, and navigate legal complexities. Additionally, you'll gain insights into business analysis, financial ratios, and succession planning, ensuring you're well-prepared to drive business growth and continuity. Whether you're an entrepreneur, manager, or aspiring leader, this bundle empowers you to excel in the ever-evolving world of business. Enrol today and start your career growth! Courses in Business Operation Management: Course 1: Business Management Course 2: Business Studies Course 3: Business Plan Course 4: Business Law Course 5: Business Analysis Course Level 5 Course 6: Learn Business Development & Sales from A-Z Course 7: Learn to Identify and Solve Business Problems Course 8: Financial Ratio Analysis for Business Decisions Learning Outcomes: Develop a comprehensive understanding of the foundational principles in this field. Gain insights into creating, analysing, and implementing a robust business plan. Understand the nuances of business analysis, including key techniques and methodologies. Develop the ability to identify, analyse, and provide solutions to pressing issues. Enhance decision-making capabilities using financial ratio analysis. The "Business Operation Management and Succession Planning" course is a comprehensive educational package that combines key business management principles with the crucial aspect of succession planning. Business Operation Management entails overseeing the daily operations of an organization, ensuring efficiency and effectiveness in various facets. Succession planning, on the other hand, refers to the strategic process of identifying and developing potential future leaders within the company.This course not only equips individuals with the skills to manage business operations but also imparts knowledge about nurturing talent and planning for the continued success and stability of an organization through seamless leadership transitions. By merging these two vital areas, it prepares learners to excel in the ever-evolving business landscape while ensuring a smooth transition of leadership for long-term prosperity. So, join us today and make your future brighter. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business professionals keen on enhancing their operation management knowledge. Entrepreneurs looking to strengthen their foundational business acumen. Individuals aiming to pivot into roles that demand business strategy and decision-making skills. Graduates keen on augmenting their academic understanding with business operation management proficiency. Managers and executives responsible for decision-making within their organizations can sharpen their leadership and operational skills. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Business Analyst - £30K to £50K/year. Business Development Manager - £25K to £55K/year. Operations Manager - £35K to £60K/year. Financial Analyst - £32K to £52K/year. Business Consultant - £40K to £70K/year. Corporate Lawyer - £50K to £90K/year. Sales Manager - £28K to £54K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

The aim of this course is to provide an understanding of the intersection of law and ethics, including major ethical perspectives, ethical decision-making models, and the relationship between law and ethics. Students will learn about the importance of setting an ethical tone at the top of an organization and the ethical decision tree for business leaders. The course will cover the short- and long-term returns and the promotion of ethical behavior and social responsibility in the marketplace. Students will also gain knowledge about the history and basic framework of antitrust laws, including horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also explore antitrust enforcement, antitrust injury, limitations of antitrust enforcement, and antitrust considerations. After the successful completion of the course, you will be able to learn about the following, Law & Ethics: What Is Ethics? Major Ethical Perspectives. An Ethical Decision Model. Relationship b/w law and ethics. Ethical tone sets at the top. Ethical business leader decision tree. Tension b/w short- and long-term returns. Social Responsibility. Positive actions. Promoting ethical Behaviour. Moral of the marketplace. Antitrust: History and Basic Framework of Antitrust Laws. Horizontal Restraints of Trade. Vertical Restraints of Trade. Price Discrimination- The Robinson-Patman Act. Sherman Act, Section 2- Concentrations of Market Power. Acquisitions and Mergers under Section 7 of the Clayton Act. Unfair Methods of competition section 5 of the federal commission act. Antitrust enforcement. Antitrust injury. Limitations of antitrust enforcement. Antitrust considerations. This course aims to explore the intersection of law and ethics, with a particular focus on the major ethical perspectives and an ethical decision-making model. Students will examine the relationship between law and ethics and how ethical tone sets at the top of an organization. The course will cover topics such as the tension between short- and long-term returns, social responsibility, promoting ethical behaviour, and the morale of the marketplace. Additionally, students will learn about antitrust laws, including the history and basic framework of antitrust laws, horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also cover acquisitions and mergers under Section 7 of the Clayton Act, unfair methods of competition under Section 5 of the Federal Commission Act, antitrust enforcement, antitrust injury, and the limitations of antitrust enforcement. The aim of this course is to provide an understanding of the intersection of law and ethics, including major ethical perspectives, ethical decision-making models, and the relationship between law and ethics. Students will learn about the importance of setting an ethical tone at the top of an organization and the ethical decision tree for business leaders. The course will cover the short- and long-term returns and the promotion of ethical behavior and social responsibility in the marketplace. Students will also gain knowledge about the history and basic framework of antitrust laws, including horizontal and vertical restraints of trade, price discrimination, and concentrations of market power. The course will also explore antitrust enforcement, antitrust injury, limitations of antitrust enforcement, and antitrust considerations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Concept and Implications of Ethics and Antitrust in Business Self-paced pre-recorded learning content on this topic. Concept and Implications of Ethics and Antitrust in Business Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Ethics and Compliance Officer Antitrust Attorney Corporate Social Responsibility Manager Business Ethics Consultant Antitrust Investigator Compliance Analyst Risk Management Specialist Business Conduct and Ethics Trainer Antitrust Litigation Specialist Corporate Responsibility Coordinator Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Efficient office management plays a crucial role in building a successful organisation. With the UK's business sector continuously expanding with over 6 million private sector businesses, there's a growing demand for skilled professionals capable of steering office operations towards excellence. The "Office Management Bundle" is a comprehensive suite of courses designed to equip aspiring and current office managers with the essential skills required for effective administration, team leadership, and enhanced workplace productivity. Learn office management from foundational administrative duties to advanced team leadership strategies. Participants will have a chance to get into Secretarial Training, mastering the art of Minute-taking and Document Control, ensuring seamless information flow within an organisation. The course also tackles critical areas such as Employment Law, Sexual Harassment training for managers, and proficiency in Microsoft Office, essential for today's digital office environment. Additionally, courses on Workplace Productivity, Business Communication, and Decision-making and Critical Thinking Training are included to round out a manager's skill set. This Office Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Office Management Course 02: Secretarial Training Course 03: Team Management Course 04: Minute Taking Course 05: Document Control Course 06: Employment Law Course 07: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 08: Microsoft Office Course 09: Workplace Productivity Course Course 10: Essentials Communication for Business Course 11: Decision Making and Critical Thinking Training The "Office Management Bundle" offers a golden opportunity for individuals looking to advance their careers in office administration or for those seeking to refine their management skills. By completing this training, you'll be well-prepared to navigate the complexities of office management, contribute to a positive workplace culture, and drive your organisation towards its goals. Enrol now and embrace this chance to become a pivotal part of your company's success story! Learning Outcomes of this Bundle: Master essential office management and secretarial skills. Lead teams effectively and foster a collaborative work environment. Navigate legal frameworks in employment and handle workplace harassment. Utilise Microsoft Office tools to enhance office productivity. Communicate effectively in a business setting. Apply decision-making and critical thinking in managerial roles. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Office Management Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Secretarial Training Module 01: Admin Support Module 02: Administrative Management Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Module 09: Excel Basics Module 10: PowerPoint Basic Course 03: Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Current administrators Team leaders Secretaries HR professionals Supervisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £35,000 Executive Assistant - £30,000 to £40,000 HR Manager - £35,000 to £50,000 Team Leader - £24,000 to £30,000 Productivity Coach - £30,000 to £45,000 Legal Advisor - £40,000 to £55,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Free Level 3 QLS Endorsed Certificate | CPD Accredited | Installment Payment | 120 CPD Points | Lifetime Access