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Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Your path to excellence in Office Administration begins here. Learn about Bookkeeping & Payroll Management, Microsoft Word, Admin Support, Business Writing, and Microsoft Excel.

Learn Python and build & deploy a real estate application using the Django framework & PostgreSQL

Introducing the "Event Management, Wedding Planning and Hospitality Management" bundle, your gateway to mastering the theoretical intricacies of these dynamic domains. This comprehensive suite offers three QLS-endorsed courses in Event Management - Party Planner, Wedding Planner, and Hospitality & Restaurant Management, each offering in-depth theoretical knowledge and the prestige of hardcopy certificates upon completion. But the learning journey doesn't stop there! Further enhance your understanding of the sector with five additional CPD QS-accredited courses. These complement your knowledge in Event Management, Wedding Planning, and Hospitality Management, offering a well-rounded theoretical understanding. Key Features of the Event Management, Wedding Planning and Hospitality Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Event Management, Wedding Planning and Hospitality Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Event Management - Party Planner QLS Course 02: Wedding Planner QLS Course 03: Hospitality & Restaurant Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Hospitality Management Course 02: Concierge Course 03: Catering - Catering Management Course 04: HACCP Training Course 05: Office Admin & Receptionist - Level 7 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Event Management, Wedding Planning and Hospitality Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. With the "Event Management, Wedding Planning, and Hospitality Management" bundle, dive into the world of Event Management, explore the intricacies of Wedding Planning and gain a holistic view of Hospitality Management. Take the first step in mastering these domains today! Learning Outcomes: Master the art and science of Event Management. Understand the intricate details of Wedding Planning. Gain theoretical knowledge of Hospitality & Restaurant Management. Learn about various aspects of Hospitality Management. Understand the role of Concierge in hospitality settings. Dive into the world of Catering Management. Get to grips with HACCP Training and Office Admin & Receptionist roles. The "Event Management, Wedding Planning, and Hospitality Management" bundle combines eight carefully curated courses into a powerhouse of knowledge. This blend of three QLS-endorsed courses and five CPD QS-accredited courses provides a comprehensive theoretical base in event management, wedding planning, and hospitality management. Enhance your understanding of these sectors with our well-structured and informative bundle, paving the way for countless opportunities in the industry. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in learning more about Event Management. Aspiring professionals looking to enter the field of Wedding Planning. Individuals keen to develop a theoretical understanding of Hospitality Management. People interested in enhancing their knowledge across multiple related domains. Career path Event Manager - £25,000 - £45,000 per year. Wedding Planner - £20,000 - £40,000 per year. Hospitality & Restaurant Manager - £22,000 - £50,000 per year. Concierge - £15,000 - £30,000 per year. Catering Manager - £20,000 - £45,000 per year. Office Admin & Receptionist - £16,000 - £30,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Office Skills, Minute Taking and PA - Endorsed Certificate Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Transform your professional potential with our Office Skills, Minute Taking and PA - Endorsed Certificate course bundle. Immerse yourself in an expansive learning experience with three robust QLS-endorsed courses: Office Skills and Administration Level 7, Minute Taking Executive Training Level 5, and Admin, Secretarial and PA Diploma Level 7. Each course presents a hardcopy certificate upon completion, enhancing your portfolio with accredited qualifications. To compliment your learning, we have included five additional CPD QS accredited courses. These encompass topics such as Workplace Productivity Training, Workplace Confidentiality, Document Control, Organising and Decluttering Course, and Microsoft Word Advanced. Embrace a new trajectory in your professional journey with this meticulously curated bundle. From understanding minute taking to mastering advanced features of Microsoft Word, the journey is filled with invaluable theoretical knowledge to equip you for a rewarding career in administration and office management. Key Features of the Office Skills, Minute Taking and PA - Endorsed Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Office Skills, Minute Taking and PA - Endorsed Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Skills and Administration Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Admin, Secretarial and PA Diploma Level 7 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Workplace Productivity Training Course 02: Workplace Confidentiality Course 03: Document Control Course 04: Organising and Decluttering Course Course 05: Microsoft Word Advanced In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Office Skills, Minute Taking and PA - Endorsed Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of office skills and administration. Learn the art of effective minute taking. Achieve proficiency in the roles of admin, secretarial and PA. Understand and implement strategies for workplace productivity. Master the principles of workplace confidentiality and document control. Learn the techniques for organising and decluttering workplaces. Our Office Skills, Minute Taking and PA - Endorsed Certificate course bundle is a deep dive into the intricacies of office management, administration, and executive support. It offers a balanced blend of QLS-endorsed and CPD QS accredited courses. Whether you're a seasoned administrative professional looking to upscale your skills or a novice seeking a strong theoretical base, this bundle sets the groundwork. Embark on this comprehensive learning journey and prepare for a robust career in office management and administration! CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Administrative professionals seeking to deepen their knowledge and skills. Individuals interested in a career as a personal assistant or secretary. Current minute takers looking to refine their abilities. Aspiring office managers and administrators. Career path Office Administrator (Salary Range: £18,000 - £30,000) Executive Secretary (Salary Range: £25,000 - £55,000) Personal Assistant (Salary Range: £25,000 - £45,000) Document Control Specialist (Salary Range: £23,000 - £45,000) Professional Minute Taker (Salary Range: £20,000 - £35,000) Workplace Organization Consultant (Salary Range: £20,000 - £40,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Overview Admin, Secretarial & PA: Admin, Secretarial & PA Course Online Introducing: Admin, Secretarial & PA Online Course Are you ready to unlock your full potential and take your administrative career to new heights? Look no further! Welcome to the Admin, secretarial & PA: Admin, secretarial & PA Course. This extensive Admin, Secretarial & PA course empowers professionals like you with the essential skills and knowledge needed to excel in today's fast-paced business world. Our Admin, secretarial & PA: Admin, secretarial & PA Course is designed by industry experts and packed with practical insights, our comprehensive Admin, Secretarial & PA course is tailored to meet the unique challenges faced by administrative professionals. Our Admin, secretarial & PA: Admin, secretarial & PA Course covers a wide range of topics, from mastering time management and effective communication to advanced administrative strategies. Our Admin, Secretarial & PA course ensures that you gain the skills and knowledge required to excel in every aspect of your role. Our Admin, secretarial & PA: Admin, secretarial & PA Course content is constantly updated to reflect the latest industry trends and best practices. Stay ahead of the curve by taking the Admin, Secretarial & PA course, the most relevant skills that employers are seeking in administrative professionals today. With our online platform, you can access the Admin, Secretarial & PA course materials at your convenience, fitting your learning around your existing commitments. Main Course: Executive Secretary & PA Training Course Free Courses included with Admin, secretarial & PA: Admin, secretarial & PA Course: Along with Executive Secretary & PA Training Course you will get free Minute Taking Along with Executive Secretary & PA Training Course you will get free Networking Skills Training Along with Executive Secretary & PA Training Course you will get free Communication Skills Course Special Offers of this Admin, secretarial & PA: Admin, secretarial & PA Course: This Admin, secretarial & PA: Admin, secretarial & PA Course includes a FREE PDF Certificate. Lifetime access to this Admin, secretarial & PA: Admin, secretarial & PA Course Instant access to this Admin, secretarial & PA: Admin, secretarial & PA Course 24/7 Support Available to this Admin, secretarial & PA: Admin, secretarial & PA Course Description Admin, Secretarial & PA: Admin, Secretarial & PA Course Online Whether you are an aspiring administrative assistant, an experienced secretary, or a seasoned personal assistant, this Admin, Secretarial & PA course will provide you with the tools you need to thrive as a Admin, Secretarial & PA and make a lasting impact in any organisation. Upon successful completion of the Admin, Secretarial & PA course, you will receive a prestigious certificate of Admin, Secretarial & PA to showcase your new skills and enhance your professional profile. Stand out from the crowd and open doors to exciting career opportunities as an Admin, Secretarial & PA. Who is this course for? Admin, Secretarial & PA: Admin, Secretarial & PA Course Online This Admin, secretarial & PA: Admin, secretarial & PA Course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements Admin, Secretarial & PA: Admin, Secretarial & PA Course Online To enrol in this Admin, secretarial & PA: Admin, secretarial & PA Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Admin, secretarial & PA: Admin, secretarial & PA Course. Be energetic and self-motivated to complete our Admin, secretarial & PA: Admin, secretarial & PA Course. Basic computer Skill is required to complete our Admin, secretarial & PA: Admin, secretarial & PA Course. If you want to enrol in our Admin, secretarial & PA: Admin, secretarial & PA Course, you must be at least 15 years old. Career path Admin, Secretarial & PA: Admin, Secretarial & PA Course Online After completing this Admin, secretarial & PA: Admin, secretarial & PA Course, you may be able to pursue a variety of promising career opportunities, such as: Office Assistant or Executive PA Receptionist Personal Concierge Executive Assistant

Course Overview An office administrator's role includes organising meetings, managing databases, receiving and directing visitors, and more. It requires a great deal of expertise to carry out this long list of responsibilities. But don't worry, the Complete Office Administration Online Course is here to equip you with all the essential skills to prosper as an office admin.  In this extensive Complete Office Administration Online Course, you will be able to improve your communication skills. You will acquire excellent organisational skills. This curriculum includes lessons on bookkeeping and payroll management. It will enrich your skills in financial planning and budgeting. Step-by-step, you will be able to conquer all the skills to provide adequate admin support.  Whether you are already a professional or wishing to pursue a career in the admin sector, this course is the perfect package to learn how to balance your responsibilities. Join the course to gear up with all the admin skills and prepare for a cherishable career. What You Will Learn You'll learn about: Admin Support Managing Time Verbal and Non-verbal Communication Skills Business Writing Writing Business Reports, E-mails, Letters and Meeting Agendas Bookkeeping & Payroll Management Financial Planning, Budgeting and Control Auditing Customer Service and Telephone Handling MS Office and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

The course helps in getting knowledge on web development and creating a monolith app using Vue and Laravel, and then break it down to microservices. This course will help beginner-level web application developers to a great extent.

Welcome to the Complete Strapi Course, where we will start from the basics and learn how to build and deploy a full app with custom features and a full plugin. We will be building our own developer blog application and learning how to deploy it with two different architectures and CI/CD pipeline. Basic knowledge of JavaScript and React is a requirement.

This course covers the Django web framework from the beginning and also covers advanced Django features. Besides Django, the course also covers HTML, CSS, and Bootstrap, which will introduce full-stack development with Django so that you can build complete web apps from scratch. Learn to develop your own web applications with the help of this course.