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8387 Courses in Glasgow delivered On Demand

End of Life (Palliative Care) Course (GPT203)

4.6(39)

By Geopace Training

Assisting patients at the end of their life's journey ... Nationally Recognised Qualifications Accredited OCN Credit4Learning - Level 3 Accredited CPD (The CPD Certification Service)​ Expand your horizons to include this specialised area of caring Comprehensively covers end of life and terminal patient care skills Includes support and reference material to download and keep No previous experience or qualification needed Download a certificate on completion of your online course

End of Life (Palliative Care) Course (GPT203)
Delivered in person or Online3 days
£99

SCPLH Refresher Course online

5.0(43)

By Knight Training (UK) Ltd

Get your Scottish Certificate for Personal Licence Holders Refresher Course here with us at Knight Training! The ward for Scottish Certificate for Personal Licence Holders (SCPLH) Refresher Course is a legal requirement under the Licensing (Scotland) Act of 2005 which makes it mandatory for liquor licence holders in Scotland to undertake a refresher training within 5 years of the issue of their licence. All personal licence holders must undertake a refresher training course and pass a refresher exam before the 5-year anniversary of the issue of their licence and here at Knight Training we want to assist you with this and provide you with the best service you've ever seen. Why waste more time? Call us now on 01524 388279 to get your SCPLH Refresher Course today!

SCPLH Refresher Course online
Delivered Online On Demand
£105

Program Management Skills: On-Demand

By IIL Europe Ltd

Program Management Skills: On-Demand Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?

Program Management Skills: On-Demand
Delivered Online On Demand14 hours
£1,250

Cat Behaviour and Healthcare Diploma

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Cat Behaviour and Healthcare Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Be a better pet parent with the Cat Behaviour and Healthcare Diploma course. This Cat Behaviour and Healthcare Diploma course will help you to understand your feline better. It will teach you essential feline healthcare skills and the right nutrition for your cat. It will equip you with cat body language decoding skills, covering practical cat facts, and uncovering the secrets of good cat litter box habits. Understand your cat better by enrolling into the Cat Behaviour and Healthcare Diploma course today. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Cat Behaviour and Healthcare Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Cat Behaviour and Healthcare Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Cat Behaviour and Healthcare Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Cat Behaviour and Healthcare Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Cat Behaviour and Healthcare Diploma? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum Cat Behaviour and Healthcare Diploma Introduction Issue 1: Scratching Behavior Issue 2: Intercat Aggression Issue 3: Attention Seeking Behavior Issue 4: Petting Induced Aggression Issue 5: Redirected Aggression Issue 6: Separation Anxiety Issue 7: Obsessive Compulsive Disorder (OCD) Issue 8: Urine Marking Issue 9: Excessive Vocalisation Issue 10: Spilling Water Issue 11: Destructive Chewing Issue 12: Fear in Cats Issue 13: Play Aggression Problem 1: Seizures Problem 2: Obesity Problem 3: Hearing Loss Problem 4: Feline Cognitive Dysfunction (FCD) / Memory Loss Problem 5: Urinary Incontinence Problem 6: Arthritis / Joint Pain Problem 7: Vision Loss Problem 8: Diabetes Problem 9: Cancer Problem 10: Dental Diseases Problem 11: Fatty Liver Disease Problem 12: Heart Diseases Problem 13: Hyperthyroidism Problem 14: Kidney Diseases Problem 15: Lactose Intolerance Problem 16: Feline Distemper Disease (Vaccination) Problem 17: Rabies Conclusion: Ways to Boost Immunity of your Cat How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Cat Behaviour and Healthcare Diploma. It is available to all students, of all academic backgrounds. Requirements Our Cat Behaviour and Healthcare Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Cat Behaviour and Healthcare Diploma
Delivered Online On Demand
£53

Problem Solving

By OnlineCoursesLearning.com

Critical thinking Certification Critical thinking is an ability that you need in each and every aspect of your life. From confronting surprising issues at home to facing work environment challenges, critical thinking abilities are fundamental. For those in the business world, not having these abilities can be the distinction between worthwhile achievement and monstrous disappointment. Thinking of manners by which to distinguish, address and tackle issues isn't in every case simple. Fortunately, there are a couple of key procedures and strategies that you can dominate, making critical thinking a considerably less overwhelming undertaking. This course expounds in regards to critical thinking, including the significant critical thinking abilities that you need to create. We start by giving you a short prologue to critical thinking, alongside a conversation of the exceptionally essential advances included. Then, we talk about the cycle that you can go through to recognize why an issue is happening, alongside a bit by bit manual for carrying out this system in your life. We additionally audit a four-stage critical thinking method that is normally utilized in work environments across the UK. At last, we audit the five stages you need to address an issue whenever you have recognized it. You will Learn: The fundamental advances engaged with tackling any issue Instructions to decide the main driver of any issue Step by step instructions to utilize quite possibly the most famous critical thinking strategies as of now utilized in many businesses the nation over Step by step instructions to think of a progression of arrangements that may address the issue The significance of post-execution testing and assessment Advantages of Taking this Course: Figuring out how to utilize the five whys of main driver investigation to rapidly distinguish the genuine issue Learning the four periods of the PDCA critical thinking model Understanding the part of joint effort in critical thinking endeavors Realizing why you ought not surge or judge yourself during the thoughts age measure Realizing what steps to take if the primary potential arrangement doesn't address or take care of the current issue

Problem Solving
Delivered Online On Demand
£50

Cat Behavioural Training

By Compliance Central

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Cat Behavioural Training skills? If yes, then you have come to the right place. Our comprehensive courses on Cat Behavioural Training will assist you in producing the best possible outcome by mastering the Cat Behavioural Training skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Cat Behavior Rectification & Cat Health Care Course 02: Cat Psychology and Training Course 03: Cattery Management Course 04: Animal Care Course 05: Animal Nutrition Course 06: Pet First Aid The Cat Behavioural Training bundle is for those who want to be successful. In the Cat Behavioural Training bundle, you will learn the essential knowledge needed to become well versed in Cat Behavioural Training. Our Cat Behavioural Training bundle starts with the basics of Cat Behavioural Training and gradually progresses towards advanced topics. Therefore, each lesson of this Cat Behavioural Training course is intuitive and easy to understand. Why would you choose the Cat Behavioural Training course from Compliance Central: Lifetime access to Cat Behavioural Training courses materials Full tutor support is available from Monday to Friday with the Cat Behavioural Training course Learn Cat Behavioural Training skills at your own pace from the comfort of your home Gain a complete understanding of Cat Behavioural Training course Accessible, informative Cat Behavioural Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Cat Behavioural Training bundle Cat Behavioural Training Curriculum Breakdown of the Cat Behavioural Training Bundle Curriculum Breakdown of the Cat Behavior Rectification & Cat Health Care Introduction Cat Behavior Issue 1: Scratching Behavior Cat Behavior Issue 2: Intercat Aggression Cat Behavior Issue 3: Attention Seeking Behavior Cat Behavior Issue 4: Petting Induced Aggression Cat Behavior Issue 5: Redirected Aggression Cat Behavior Issue 6: Separation Anxiety Cat Behavior Issue 7: Obsessive Compulsive Disorder (OCD) Cat Behavior Issue 8: Urine Marking Cat Behavior Issue 9: Excessive Vocalisation Cat Behavior Issue 10: Spilling Water Cat Behavior Issue 11: Destructive Chewing Cat Behavior Issue 12: Fear in Cats Cat Behavior Issue 13: Play Aggression Cat Health Problem 1: Seizures Cat Health Problem 2: Obesity Cat Health Problem 3: Hearing Loss Cat Health Problem 4: Feline Cognitive Dysfunction (FCD) / Memory Loss Cat Health Problem 5: Urinary Incontinence Cat Health Problem 6: Arthritis / Joint Pain Cat Health Problem 7: Vision Loss Cat Health Problem 8: Diabetes Cat Health Problem 9: Cancer Cat Health Problem 10: Dental Diseases Cat Health Problem 11: Fatty Liver Disease Cat Health Problem 12: Heart Diseases Cat Health Problem 13: Hyperthyroidism Cat Health Problem 14: Kidney Diseases Cat Health Problem 15: Lactose Intolerance Cat Health Problem 16: Feline Distemper Disease (Vaccination) Cat Health Problem 17: Rabies Conclusion: Ways to Boost Immunity of your Cat Curriculum Breakdown of the Cat Psychology and Training Section 01: Understanding Feline According to Origin Section 02: Understanding Feline Behaviour Section 03: Understanding Feline Psychology and more.. Curriculum Breakdown of the Cattery Management Introduction to Catteries Licences and Legislation Planning and Designing your Cattery Curriculum Breakdown of the Animal Care Module 01: Introduction to the Care and Animal Welfare of All Species Module 02: Basic Animal Health Module 03: Hygiene Curriculum Breakdown of the Animal Nutrition Module 01: Introduction to the Care and Animal Welfare of All Species Module 02: Basic Animal Health & Nutrition Module 03: Hygiene and First Aid for Animal Curriculum Breakdown of the Animal Nutrition Module 01: Basics of First Aid Module 02: Handling Fracture and Injuries Module 03: Stings, Bites and Burns CPD 65 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Cat Behavioural Training bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Cat Behavioural Training. It is also great for professionals who are already working in Cat Behavioural Training and want to get promoted at work. Requirements To enrol in this Cat Behavioural Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Cat Behavioural Training bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Cat Behavioural Training. Cat Behavior Consultant: £25,000 to £40,000 per year Animal Behaviorist specializing in feline behavior: £30,000 to £45,000 per year Pet Behavior Counselor: £22,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificates for Free Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Cat Behavioural Training
Delivered Online On Demand32 hours
£41

Work Personality

5.0(1)

By Skillogy International

Your work personality brings together all those parts of you that have an influence on your performance at work. This course examines those qualities of your personality that you consistently demonstrate in your work and by which you become known by your colleagues. The main issue is whether you possess and use those positive qualities normally associated with good performance.

Work Personality
Delivered Online On Demand4 hours
£65 to £85

Drug and Alcohol Addiction Awareness

By OnlineCoursesLearning.com

Medication and Alcohol Addiction Awareness Certification Medication and liquor habit has developed always pervasive in current culture. There are fluctuating levels of this frequently misjudged jumble, and the capacity to perceive every one of them has gotten progressively significant, particularly in the work environment. Representatives with substance misuse issues tend to be less profitable and produce a lower nature of work. Distinguishing these people and getting them the assistance that they need is fundamental in keeping a solid workplace. Through acclimating yourself and other staff with the notice signs, you can figure out how to rapidly distinguish when an individual might be building up an issue. Notwithstanding, simply monitoring the issue is frequently insufficient, so it is additionally important to find out about the treatment alternatives accessible and how various choices are more material to various issues. This edifying 10 module course will direct your colleagues through all they require to know, to handle this perplexing issue. What's Covered in the Course? Here is a sample of what your staff individuals can hope to cover: What medication and liquor compulsion is and which callings are most in danger; The distinction between the ordinary utilization of liquor and when it is considered to be hazardous; The contrasts between various kinds of medications, both legitimate and unlawful; The most effective method to perceive when somebody is experiencing substance misuse and how to differentiate between various sorts of medications and liquor; The basic fantasies related with substance misuse issues; The legalities encompassing this issue are and the most well-known punishments comparable to medication and liquor enslavement; Why it's so critical to know about dangerous medication and liquor use in the working environment and an organization's lawful commitments, whenever they've discovered that a representative is displaying indications of habit. What are the Benefits of the Course? There are a scope of advantages of effectively finishing this course. These advantages include: Figuring out how to perceive the indications of enslavement and how to move toward the subject with generosity and empathy; Assisting your representatives with distinguishing those battling with substance misuse issues; The capacity to learn at that point and from the spot that best suits them; Upon effective fulfillment of the course, your representatives get an industry-perceived and completely certify accreditation; Representatives can get to the course materials on any gadget they pick, 24 hours every day, 7 days per week.

Drug and Alcohol Addiction Awareness
Delivered Online On Demand
£50

Anger Management

By OnlineCoursesLearning.com

Anger Management Certification Outrage is an ordinary and at times valuable feeling, yet unreasonable displeasure can have genuine individual and expert results. Luckily, the vast majority can handle their temper through self improvement measures, proficient assistance, or both. In this course, you will figure out how to control your outrage and look for outside help in controlling your temper. You Will Learn: Why it's imperative to perceive your own indignation signs The most effective method to utilize breathing activities to manage outrage Step by step instructions to make positive way of life changes that will decrease your resentment Why you may wish to lessen your liquor utilization When to look for proficient assistance Advantages Of Taking This Course: On the off chance that you have a set up history of neurotic displeasure, this course will assist you with figuring out how to deal with your temper On the off chance that you speculate that you are starting to build up a displeasure the board issue, this course will assist you with getting your concern leveled out before it influences your life In the event that you live or work with somebody who has a resentment the executives issue, this course may assist you with comprehension and backing them On the off chance that you are hoping to work in psychological well-being, this course will give you a helpful outline of a typical yet damaging issue

Anger Management
Delivered Online On Demand
£50

Cerebral Palsy Awareness

By OnlineCoursesLearning.com

Cerebral Palsy Awareness Cerebral paralysis is a lifetime inability. Around 17 million individuals experience the ill effects of the issue around the world. Essentially, 350 million individuals worldwide have a cozy relationship with or an immediate connect to a grown-up or youngster with cerebral paralysis. The impact of this incapacity shifts starting with one individual then onto the next. Side effects range from complete absence of deliberate movement everywhere on the body to shortcoming in a solitary hand. Nonetheless, it is the most widely recognized type of actual incapacity in youngsters and grown-ups the same. The issue disables movement and causes long lasting handicap. The unpredictable problem influences kids and grown-ups in an assortment of ways: 1 of every 3 patients with cerebral paralysis or CP can't walk; 1 out of 4 can't talk; 1 out of 4 likewise have epilepsy, and 1 out of 2 have a scholarly handicap. Besides, the handicap has no fix. This course has been intended to make mindfulness about the confusion to teach and lessen victimization people who are determined to have it. You Will Learn: What CP is and how it happens At the point when CP happens Signs and side effects of CP Neurological issues that follow from the problem Reasons for CP and danger factors CP inconveniences and protection measures When to see a specialist Cerebral Palsy Awareness Month and Cerebral Palsy Day Advantages of Taking This Course: Taking this course will help you: Learn everything about CP, including how and when it happens Make mindfulness about CP Choose whether you need to turn into a CP teacher Figure out how to forestall the issue Realize whether you're in danger of building up the confusion Decide whether a friend or family member is in danger of creating CP Comprehend people with CP and stop segregation

Cerebral Palsy Awareness
Delivered Online On Demand
£50

Educators matching "issue"

Show all 5
SAY Women

say women

5.0(2)

Glasgow

SAY Women offers safe semi-supported accommodation and emotional support for young women aged 16 to 25 who are survivors of sexual abuse, rape or sexual assault and who are homeless, or threatened with homelessness. SAY Women was established in 1991 in response to CHAR research that found 4 in 10 young women who were homeless had become so due to sexual abuse. The research recognised the complex needs of young women in this position and the high risk of ongoing targeting from perpetrators due to their vulnerable circumstances. We are a charity of women supporting women who are survivors of men’s sexual violence. Using the framework of the Judith Herman model: Establishing Safety, Mourning & Remembering, Reconnection and Move On, we operate the Social Model of support. This concentrates on the experience of abuse as the issue, and recognises that the behaviours that survivors have had to use, such as self-harm and anger, are coping strategies. Collage.jpg Support for the young women is offered in the form of semi-independent living in our Accommodation Project, alongside support to prepare for a more independent lifestyle, as well as looking at the difficulties surrounding their childhood sexual abuse. They work towards moving into their own tenancy, while we offer ongoing support at our Resource Service with emotional and mental health difficulties, plus groupwork, events, activities and help with practical issues. The support we provide is flexible and varies according to what each young woman needs, so she is always in control and can access the service at a pace that suits her.

Crossbill Distillery

crossbill distillery

Glasgow,

The site has been developed for and published by Crossbill Distilling Ltd, with it’s registered office located at Caledonian House, Seaward Street, Glasgow, G41 1HJ, with the company registration number SC473332 and VAT number 193 8565 59 (hereinafter the ‘Company’ or ‘we’). ACCESS TO THE SITE To access this site, you must be of legal drinking age in your country of residence (if no such laws exist in your country, you must be over 21 to visit our site) and be aware of how to consume alcohol responsibly. COPYRIGHT AND INTELLECTUAL PROPERTY All of the trade marks and logos displayed on this site (the ‘Trade Marks’) are registered and unregistered trade marks of Crossbill Distilling Ltd, or are trade marks and logos which Crossbill Distilling Ltd has been authorised to use and/or display on its website. Unauthorised use of any of the trade marks and logos appearing on this website is not permitted. On an exception basis, we may expressly authorise to reproduce and/or represent all or part of our site, on certain media. On this regard, any request for authorisation must be submitted in advance to the following email address: info@crossbillgin.com. LIABILITY/ WARRANTY Crossbill Distilling Ltd aims to ensure that the content on this website is correct but cannot give any warranty as to the websites accuracy or completeness and therefore cannot accept responsibility for any damage or loss resulting in your use or interpretation of the website content. THIRD PARTY SITES Crossbill Distilling Ltd has no control of third-party sites linked to this site and does not accept any responsibility for the content found on these sites. You should refer separately to the terms and conditions found on any third-party site. INFORMATION ON THE PRODUCTS AND SERVICES Unless provided otherwise, the products and services which are presented to you do not constitute a sale offer but a general presentation of the range of products and services that we distribute in the country in which this site is published. THE ONLINE SHOP – Gin Sales Bottle prices shown on this website are in British Pounds, inclusive of UK duty and VAT (Value Added Tax) and exclude delivery costs. No goods are offered for sale at this site to any person who is below the legal drinking age in the country in which they are resident or any person resident in a country where such sale would be contrary to local law. By placing an order through our site, you warrant that you are of a lawful age. If you are buying products as a gift, the recipient must also be of a lawful age. This is the responsibility of the purchaser. If our couriers are in any doubt about the age of the recipient on delivery, they may request some form of ID. After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been despatched. The contract between us will only be formed when we send you the Despatch Confirmation. The Contract will relate only to those products whose despatch we have confirmed in the Despatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate Despatch Confirmation. We despatch orders Monday to Friday and all orders received before 1pm are despatched the same day. Orders received after 1pm are despatched the next working day. Our Shipping information, including costs, can be found in the SHIPPING section of the site. Delivery of our products will be made to the address provided by you at the time of placing your order. Our customers’ satisfaction is of the utmost importance to us, and we take exceptional care in the manufacturing, packaging and delivery of our products. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected. Please note that you may be asked to show proof of age upon delivery of your order. RETURNS The courier must be informed of breakages or shortages at the time of delivery. We may not (at our sole discretion) accept any claims for breakages or shortages unless they are stated on the couriers documentation. We must have confirmation of these breakages or shortages within 48 hours of delivery. Photographic evidence is required by our carrier company if an item has been damaged during transit. To request a full refund or exchange, please notify us by email to info@crossbillgin.com within 48 hours of delivery. Please state whether you would like a full refund or exchange and quote your order confirmation number, the product name, a photo of the damage, your full name, email address, phone number and delivery address. Only unopened products that are in the original packaging will be eligible for refund or exchange. Approved refunds will be credited to the payment card/PayPal account used during the original transaction within 30 days and will exclude shipping costs. We recommend that items are returned to us via a recorded delivery service to ensure that they are protected and insured during transit. If you fail to meet these terms and conditions, the product will be returned to you and you will not receive a refund nor be eligible for an exchange. DISCLAIMER All products are stress tested before despatch. Products are sensitive to elements of extreme heat where glass and corks may fail. Products should be stored at room temperature and out of direct sunlight. All coloured products use natural ingredients and may fade or change overtime. THE ONLINE SHOP - Gin School Purchasing Options explained TO BUY A TICKET AND BOOK A DATE. This option should be used if you know the date you wish to book at the same time as purchasing a ticket. By following the link, you will be taken to the booking screen where you will choose the date then will be directed to complete your information then onto making a payment. TO REDEEM A GIFT VOUCHER AND BOOK A DATE. This option should be used if you have previously purchased or been gifted a voucher. By following the link, you will be taken to the booking screen where you will choose the date then will be directed to complete your information and redeem your voucher using the order number on the voucher. TO BUY A GIFT VOUCHER TO BE REDEEMED LATER. If you do not know the date you would like to book or if you wish to purchase a voucher to be given as a gift, you should ADD TO CART. This will then bypass the booking screen and will direct you to the checkout screen where you will complete your information then onto making a payment. By purchasing or booking a course you are agreeing to the following terms and conditions. Voucher Delivery – When purchasing a Gin School Experience, an e-voucher will be generated and sent to the provided email address within 24 hours. You will also receive a Gift Voucher by post. Refund Policy – The Gin School operates a strict 14-day refund policy from the date of purchase. Notification must be made in writing to info@crossbillgin.com and must be accompanied by the unused voucher and proof of payment. Cancellations and Postponements – A minimum of 14 days’ notice is required prior to your appointment to reschedule a booking and will incur a £10.00 administration fee. In the unlikely event that the Company has to cancel a Gin School Masterclass, the Company undertakes to offer a suitable alternative date or a full refund of any course fees. Vouchers – Vouchers cannot be exchanged for cash or other goods. Vouchers are transferable, so if you are unable to attend yourself, you may nominate a replacement. Vouchers expire 12 months from the date of issue and extensions beyond 12 months are not available under any circumstances. Course Alterations –The Company reserves the right to make minor changes to the format and content of the Gin School Masterclasses, to improve the experience, without notice. Age Restriction – You must be over 21 years of age to attend a Masterclass and those that appear under 25 years will be asked for proof of age upon arrival. Samples – A limited quantity of tasting samples will be offered during the Gin School Masterclass and are included in the cost of the voucher. Health and Safety Liability – You will be given a briefing on health and safety prior to the session commencing. All participants are expected to listen carefully and follow instructions given. Participants should take reasonable care in the Gin School to avoid personal injury and/or injury to others. Standard of Behaviour – We will refuse to admit you to the premises if you appear to be intoxicated or under the influence of prohibited narcotic substances upon your arrival. You are expected to behave sensibly and appropriately at all times and may be required to leave the premises if for any reason the Company or others are unhappy with your behaviour. We reserve the right to refuse the sampling of alcohol under the terms of the licensing act Washroom Facilities – The primary function of the premises is a distillery and the site offers limited toilet facilities with restricted access. Alternative toilet facilities with full disabled access are however available across the covered courtyard. Special Needs – Your comfort and wellbeing are of the utmost importance to us, please therefore inform us prior to our accepting the booking of any medical condition or physical impediment about which we would need to be aware in order to eliminate or anticipate any potential health and safety issue Special Dietary Requirements/ Allergies/ Disabilities – We cannot adjust courses for special dietary requirements unless previously agreed. If you have any allergies, please contact us in advance to discuss your requirements. There may be traces of nuts or other ingredients and if you have an allergy you attend at your own risk. If you have a disability or condition you think may hinder your enjoyment of the course, please let us know so we can help to ensure your day runs smoothly.