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47355 Courses in Edinburgh delivered On Demand

CCMIG Online Course

By CCMIG

Online modular laparoscopy course with theory and practical training. Assignments submitted for each module for progression on to the next.

CCMIG Online Course
Delivered Online On Demand
£150

HVAC Technologies Masterclass Course

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** HVAC Technologies Masterclass Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive HVAC Technologies Masterclass Bundle Course provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our HVAC Technologies Masterclass Bundle Course is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in HVAC Technologies Masterclass Course Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this HVAC Technologies Masterclass Course Career Bundle: Course 01: HVAC Technologies Masterclass Course 02: HVAC Basics and Load Calculation Course 03: High Voltage Generation for Electrical Engineering Course 04: Electric Power Metering for Single and Three Phase Systems Course 05: Short Circuit Analysis for HV Three Phase Systems Course 06: Electrical Engineering for Electrical Substations Course 07: Protection and Control of High Voltage Power Circuits Course 08: Distribution Station & Feeder Protection Course 09: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 10: Heat Exchanger Course 11: PAT Training Course 12: MATLAB Simulink for Electrical Power Engineering Course 13: Electrician Course 14: Smart Meter Installer Course Course 15: Electronic & Electrical Devices Maintenance & Troubleshooting Course 16: Electrical Machines for Electrical Engineering Course 17: Electric Circuits for Electrical Engineering Course 18: Digital Electric Circuits & Intelligent Electrical Devices Course 19: Light Current Systems for Electrical Engineering Course 20: Internal Combustion Engine Basics Course 21: Engine Lubricant System Training Course 22: Electric Vehicle Battery Management System Course 23: PUWER Course 24: RIDDOR Awareness Course 25: Advanced Electrical Safety With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in HVAC Technologies Masterclass Course today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the HVAC Technologies Masterclass Course materials Get instant access to this HVAC Technologies Masterclass Course Learn HVAC Technologies Masterclass Course from anywhere in the world 24/7 tutor support with the HVAC Technologies Masterclass Course. Start your learning journey straightaway with our HVAC Technologies Masterclass Course Training! HVAC Technologies Masterclass Course premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the HVAC Technologies Masterclass Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the HVAC Technologies Masterclass Course. After passing the HVAC Technologies Masterclass Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HVAC Technologies Masterclass Course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance HVAC Technologies Masterclass Course skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This HVAC Technologies Masterclass Course doesn't require prior experience and is suitable for diverse learners. Career path This HVAC Technologies Masterclass Bundle Course will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

HVAC Technologies Masterclass Course
Delivered Online On Demand6 days
£200

Oxygen First Aid Training - Online Course

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Oxygen First Aid Training - Online Course
Delivered Online On Demand4 hours 38 minutes
£13.99

Clickfunnels Funnel Building Training Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description For a retailer to achieve success, it must have an effective platform for selling products and services online. A crucial aspect of digital marketing is knowing how to set up a sales funnel on your website. A sales funnel allows you to present products more effectively and improve the customer journey when purchasing items online.  Are you a digital marketer who wishes to expand your knowledge of sales funnels? Then this Clickfunnels Funnel Building Training Course is for you. Through this funnel building course, you'll learn about the marketing funnel and how to stay one step ahead of the competition by engaging your target audience. This course will give you the ability to master the art of upselling and understand the different stages of the sales process.  You will also learn how to fully configure and build high converting micro sales funnels using the number one funnel builder on the market, ClickFunnels. On completion, you will have the knowledge and skills to build sales funnels to sell products and services, generate leads, run automated webinars, launch products and more. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Clickfunnels Funnel Building Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Clickfunnels Funnel Building Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction Introduction FREE 00:02:00 Why Sales Funnels 00:04:00 Who Are Sales Funnels For 00:05:00 The Online Method 00:04:00 The Iceberg of Wealth 00:04:00 The Success Formula 00:02:00 Who 00:09:00 Where 00:05:00 Bait 00:04:00 Result 00:04:00 Your Dream Client 00:02:00 Mindset Changes 00:04:00 What It Is Not 00:05:00 What It Actually Is 00:03:00 Why Websites Are Dead 00:04:00 Terminology 00:05:00 100 Clicks a Day 00:09:00 Make Your Own Products or Affiliate 00:02:00 Value Ladder Overview 00:07:00 Bait Overview 00:19:00 WWWH Script 00:04:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 Star Story Solution Script 00:17:00 OTO Script 00:09:00 Mid Ticket Overview 00:09:00 Perfect Webinar Funnel Walkthrough 00:03:00 Perfect Webinar Script 00:15:00 Continuity Overview 00:06:00 Magic Bullet Script 00:02:00 Backend Funnel Overview 00:04:00 2 Step Close Script 00:07:00 ClickFunnels Walkthrough ClickFunnels Registration 00:05:00 ClickFunnels Templates 00:01:00 ClickFunnels Autoresponder Integration 00:01:00 Uploading to YouTube 00:01:00 Getting Graphic Design for Almost No Money 00:04:00 Digital Asset 00:01:00 Integrate Payment Processor 00:01:00 ClickFunnels - How to Set Up a Custom Subdomain Using CloudFlare 00:06:00 Editing Your ClickFunnels Sales Funnel 00:09:00 A-B Split Test 00:02:00 On-Page SEO Hacks 00:00:00 Add Products to CF 00:01:00 Upsells 00:03:00 Tracking in ClickFunnels 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Clickfunnels Funnel Building Training Course
Delivered Online On Demand3 hours 50 minutes
£18

Deaf Awareness Training Course Online

By Lead Academy

This Deaf Awareness programme is a general introduction to deafness. Its purpose is to provide information and strategies that will enable individuals to understand a range of deaf issues and use the knowledge gained to communicate more effectively with those from the hard of hearing through to the profoundly deaf. It is designed for anyone in a work or social capacity who has the potential to come into contact with deaf people, for example, banks and retail staff, care workers, education and training bodies, emergency services, hospital and health centre staff, housing associations, legal services, public sector workers, support organisations, theatre and cinema staff, transport bodies and breakdown services, friends, family members and partners, whilst also being a valuable first step for people planning on becoming a communication professional. The programme will equip the reader with awareness skills that when applied will reduce the barriers arising from the communication difficulties between hearing and deaf people. In Deaf Awareness Training you'll learn about: The importance of deaf awareness, being deaf, different experiences of deafness and hearing loss: you'll experience different perspectives of deafness to enable you to understand how it affects individuals. A history of deafness: we look back through history and consider how attitudes and policies impact on deaf people, then and now. Deaf culture and sign language: you'll gain an insight into unique communities who identify not as a group with a disability but as cultural minorities with their own languages. Equal access: we look at why equal access is important, the effectiveness of lipreading, guidance on good communication and adjustments related to deafness. Some commonly available communication aids and support - from qualified communication-support professionals to technology such as real-time speech-to-text. Areas for discussion: Understand how to remove communication barriers A personal experience; how it is to live with a hearing loss Strategies for improved communication Managing your environment and improve accessibility to your services Understand the current hearing technologies to help you understand how hearing loss impacts 11 million people who are affected in the UK   Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but due to the COVID pandemic, my classes moved online - this has been a new experience and a great opportunity for me and my learners. Deaf Awareness Training Class will be scheduled within 7-10 business days after booking (Date will be confirmed by email after booking) Weekly via Zoom with face to face session Duration 3 Hours Venue zoom online Teacher: Adam Linsdell Who this course is for: The course is aimed at anyone who interacts with deaf people, or those with a hearing loss, who wishes to have a deeper understanding of the issues they face and Deaf culture. Progression Routes Further courses are available which cover British Sign Language in more depth: BSL Taster (6 to 12 hours) Level 1 Award in British Sign Language BSL at Work (up to 12 hours) Course Curriculum Types of Deafness Statistics Differing Abilities Language Barriers Communication Tactics and Tips (Communication Professionals) Communication Support and How to Use it Modifying Documents and Plain English Use Interpreting Technology / Assistive Aids Legislation Deaf History and Deaf Culture Basic British Sign Language (BSL syntax & grammar) Gesture & Expression Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Deaf Awareness Training Course Online
Delivered Online On Demand
£299

Body Language Course

4.3(43)

By John Academy

Do you know that there are languages that are not spoken but rather it can only see? Have you heard about the concept of body language? If not, then you must know that if you are able to read and respond to body language and other expressions on an advanced level, you can predict almost anything. So if you're interested in this, then this course is for you! Description: One of the very important indicators of our mental state can be accessed through our body language which is the way we use different parts of our bodies when we are in public. There are already experts who have concluded that we can actually read people's minds just by looking at their bodies and this activity is known as body language reading. All of us uses Body language, however, only a few of us know the importance of it We should keep in mind that the skill of body language reading can help us to improve our personalities if we use it effectively and it can also help us in so many other areas of our lives. Through body language, we can communicate better and we can become better speakers. In this course, you will be taught with what you need to learn about body language. Who is the course for? Professionals who work in the communications industry or part of the communications and human resources department. People who are interested in learning more about communication through body language to decipher people who have a hard time in communication and expressing. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Body Language Course is a useful qualification to possess, and would be beneficial for the following careers: Body Language Trainer Counsellors Teachers Psychologists Psychotherapists And Other Kinds of Therapists and Communication Specialists. Body Language Course What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Body Language Course 00:20:00 Final Exam Final Exam- Body Language Course 00:20:00

Body Language Course
Delivered Online On Demand4 hours 25 minutes
£18

Customer Service Training Course - CPD Certified

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Customer Service Bundle To Overcome Your Challenges! 7 in 1 Customer Service Bundle! Improve your knowledge and enhance your skills to succeed with this Customer Service bundle. This Customer Service bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Customer Service Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Customer Service Training Course 02: Know Your Customer (KYC) Course 03: Customer Relationship Management Course 04: Customer Services Coordinator Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Course 07: Developing Interpersonal Skills Course All the courses under this Customer Service bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Customer Service bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Customer Service bundle, you can achieve your dreams and train for your ideal career. This Customer Service bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 7 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Customer Service Training WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing a 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into CS! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 75 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPDQS Accredited Certificate Digital certificate - Included CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Service Training Course - CPD Certified
Delivered Online On Demand20 hours
£45

UK Maritime Law Course

5.0(2)

By Training Express

From fishing boats off the coast of Cornwall to international shipping lanes through the English Channel, the rules of the sea matter more than ever. The UK Maritime Law Course gives you a solid understanding of the legal ropes that govern life at sea — from contracts and cargo to pollution and piracy. Whether you're interested in shipping regulations, marine insurance, or ship registration, this course explains the essentials in plain English, without dragging you into stormy legal jargon. Designed for those with a sharp eye for legal detail and a curiosity about maritime affairs, this online course covers everything from historic admiralty principles to today’s shipping legislation. You'll get clear, structured insights into laws that affect shipowners, insurers, crew, and port authorities — all from the comfort of your own screen. It’s sharp, straight-talking, and built to fit the pace of the shipping industry — fast, focused, and always moving. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Maritime Law Module 02: Admiralty Jurisdiction and Practice Module 03: Carriage of Goods by Sea Module 04: Marine Insurance Module 05: Maritime Labour Law Module 06: Marine Environmental Law Module 07: Ports, Infrastructure, and Logistics Module 08: Dispute Resolution in Maritime Law Learning Outcomes: Analyse maritime legal frameworks for effective industry compliance. Navigate complex disputes in the maritime sector with precision. Demonstrate expertise in the regulations governing marine insurance. Implement labour laws specific to the maritime industry seamlessly. Evaluate environmental implications of maritime activities for sustainable practices. Manage ports, infrastructure, and logistics in accordance with legal standards. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Legal professionals aspiring to specialise in maritime law. Shipping industry professionals seeking legal expertise. Environmentalists interested in maritime environmental regulations. Logistics and port management professionals. Insurance professionals focusing on marine insurance. Individuals looking to enhance their legal knowledge in the maritime domain. Those interested in a career at the intersection of law and the sea. Maritime enthusiasts eager to understand the legal intricacies of the industry. Career path Maritime Lawyer Shipping Compliance Officer Marine Insurance Specialist Environmental Regulations Analyst Port and Logistics Manager Dispute Resolution Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

UK Maritime Law Course
Delivered Online On Demand1 hour
£12

Complaints Handling for Customer Care Course

5.0(2)

By Training Express

In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Complaints Handling for Customer Care Course
Delivered Online On Demand1 hour
£12

International Law Training Course

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique International Law course might help you get there! Expand your expertise with high-quality training - study the International Law course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the International Law online training course. This Diploma in International Law course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The International Law course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the International Law course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this International Law course. This International Law training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This International Law Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the International Law course: Module 01: Basics Module 02: Sources Module 03: International Law and Municipal Act Module 04: Global Organisations Module 05: Human Rights Module 06: Private International Law Module 07: Global Criminal Law Module 08: Act of Treaties Module 09: Territory and Jurisdiction Module 10: Act of the Sea Module 11: Global Commercial Law Module 12: Global Environmental Law Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in International Law at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in International Law at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in International Law at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

International Law Training Course
Delivered Online On Demand3 weeks
£12