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Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 2 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 2 course you will get fundamental ideas of phone-based customer service, the key understanding of building rapport over the phone and so on. Enrol in this course today and start your instant first step towards learning about phone etiquette. Learn faster for instant implementation. Learning Outcome Familiarise with building rapport over the phone Understand aspects of phone etiquette Gain in-depth knowledge of the inbound and outbound calls Deepen your understanding of active listening and managing tough callers How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £223,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 2 Module 01: Aspects of Phone Etiquette 00:31:00 Module 02: Building Rapport Over the Phone 00:24:00 Module 03: Inbound and Outbound Calls 00:16:00 Module 04: Active Listening and Managing Tough Callers 00:28:00 Assignment Assignment - Phone-Based Customer Service Part - 2 00:00:00

What you'll learn Developing Financial Freedom: Strategies for financial management and planning to achieve personal and professional financial goals. Becoming an Effective Leader: Enhancing leadership skills, including communication, decision-making, & problem-solving. Building & motivating teams. Creating a clear career development plan and setting achievable goals Enhancing professional presence and developing a strong personal and professional network. Attracting Opportunities: Techniques for identifying and capitalizing on emerging trends and market opportunities. Strategies for networking, personal branding, and seizing career opportunities. Requirements No prerequisites needed for the course. You will learn everything you need to know. Description Unlock the pathway to executive leadership and ascend to the pinnacle of your career with the Leadership and Career Masterclass led by the esteemed Success Coach Nilesh. This transformative course is meticulously designed to equip aspiring professionals with the skills, strategies, and mindset needed to attract big leadership roles, culminating in the coveted positions of Managing Director or CEO. Key Learning Objectives: Strategic Leadership Mastery: Gain an in-depth understanding of strategic leadership principles, honing your ability to formulate and execute visionary plans that drive organizational success. Learn to navigate complex business landscapes with finesse, making informed decisions that propel both your career and the company forward. Executive Presence and Communication: Develop a commanding executive presence that captivates stakeholders and instills confidence. Enhance your communication skills to effectively convey your vision, inspire teams, and build influential relationships crucial for climbing the corporate ladder. Leading High-Performing Teams: Acquire the art of building and leading high-performing teams. Discover techniques for fostering collaboration, nurturing talent, and creating a culture of innovation, setting the stage for your ascent to leadership excellence. Strategic Career Planning: Craft a personalized career roadmap under the guidance of Coach Nilesh. Identify your unique strengths, passions, and professional goals to strategically position yourself for top-tier leadership roles. Learn how to seize opportunities and overcome challenges in your career trajectory. Negotiation and Influence: Master the art of negotiation and influence at the executive level. Develop the skills to navigate intricate business negotiations, secure favorable deals, and gain the support necessary to advance into roles of significant responsibility. Executive Decision-Making: Sharpen your decision-making prowess by understanding the nuances of executive decision processes. Learn to analyze situations critically, mitigate risks, and make bold decisions that define your leadership legacy. Navigating Corporate Politics: Navigate the intricate landscape of corporate politics with finesse. Acquire the ability to build alliances, manage conflicts, and thrive in dynamic organizational environments, positioning yourself as a leader who can excel amidst complexity. Embark on a transformative journey towards leadership excellence and position yourself for the pinnacle of success in the corporate world. Join Success Coach Nilesh in the Leadership and Career Masterclass to unlock your full potential and attract the big leadership roles you aspire to, ultimately becoming a MD or CEO. Who this course is for: Professionals with mid-level management experience who want to progress to executive roles. Entrepreneurs and business owners seeking to develop leadership skills and take their companies to the next level. Ambitious individuals who want to accelerate their career growth and increase their chances of reaching top-level positions. Managers who have already reached senior positions but want to enhance their leadership abilities and gain insights into executive decision-making. High-potential employees identified by their organizations as future leaders. Career changers who are transitioning from other fields and wish to pursue leadership roles in their new industry.

------------------------NEW YEAR SALE ENDS TODAY------------------------ Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in CompTIA Network+ and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one CompTIA Network+ bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand CompTIA Network+ course that will enhance your skills and prepare you for the competitive job market. Also, our CompTIA Network+ experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in CompTIA Network+, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This CompTIA Network+ Bundle Consists of the following Premium courses: Course 01: CompTIA Network+ Certification Course 02: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 03: CompTIA A+ (220-1001) Course 04: CompTIA A+ (220-1002) Course 05: CompTIA Security+ (SY0-401) New 2020 Course 06: CompTIA Security+ (SY0-601) Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 08: CompTIA PenTest+ (Ethical Hacking) Course 10: Encryption Course 09: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 11: Cisco ASA Firewall Training Course 12: Linux for Absolute Beginners! Course 13: Windows 10 Pro Complete Training Course 14: GDPR Data Protection Level 5 Benefits you'll get choosing Apex Learning for this CompTIA Network+: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CompTIA Network+ Courses Curriculum of CompTIA Network+ Bundle Part 01: Course 01: CompTIA Network+ Certification Module 01 Networking Fundamentals Network Models and Topologies Network Components and Services Module 02 Introducing Networking Standards Open Interconnection Systems Reference Model IEEE Network Standards Module 03 Fundamentals of Network Transmission Copper Media Optical Media Module 04 Understanding TCP IP Working with IPv4 Addresses Working With IPv6 Addresses Module 05 Introduction to Network Devices Physical Layer Devices Data Link Layer Devices Module 06 WAN Fundamentals Wired WAN Connections Wireless WAN Connections Module 07 Introduction to Remote Networking Authenticating Remote Connections Understanding Virtual Private Networks Module 08 Network Security Fundamentals Planning for Network Security Identifying Threats and Vulnerabilities Module 09 Maintaining Business Continuity Virtualization and Cloud Computing Unified Communications Module 10 Network Safety Fundamentals Network Operations Maintaining and Monitoring Networks Course 02: CompTIA IT Fundamentals ITF+ (FCO-U61) How People Use Computers System Hardware Device Ports and Peripherals Data Storage and Sharing Understanding Operating Systems Setting Up and Configuring a PC Setting Up and Configuring a Mobile Device Managing Files Using and Managing Application Software Configuring Network and Internet Connectivity IT Security Threat Mitigation Computer Maintenance and Management IT Troubleshooting Understanding Databases Developing and Implementing Software Course 03: CompTIA A+ (220-1001) All about the CompTIA A+ Safety and Professionalism The Visible Computer CPUs RAM Firmware Motherboards Power Supplies Mass Storage Technologies Implementing Mass Storage Essential Peripherals Building a PC Display Technologies Essentials of Networking Local Area Networking Wireless Networking The Internet Course 04: CompTIA A+ (220-1002) All About the CompTIA A+ 2019 Core 2 Exam Safety and Professionalism The Visible Computer CPUs RAM Power Supply Implementing Mass Storage Building a PC Windows under the Hood Users, Groups, and Permissions Maintaining and Optimizing Operating Systems Working with the Command-Line Interface Troubleshooting Operating Systems Display Technologies Course 05: CompTIA Security+ (SY0-401) New 2020 Security Fundamentals Identifying Security Threats and Vulnerabilities Managing Data, Application, and Host Security Implementing Network Security Implementing Access Control, Authentication, and Account Management Managing Certificates Implementing Compliance and Operational Security Course 06: CompTIA Security+ (SY0-601) Introduction Risk Management Cryptography Identity and Account Management Tools of the Trade Securing Individual Systems The Basic LAN Securing Wireless LANs Securing Public Servers Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002) What You Need to Know Introducing the Cloud System Requirements for Cloud Deployments Cloud Storage Cloud Compute Cloud Networking Cloud Security Migrating to the Cloud Maintaining Cloud Solutions Troubleshooting Cloud Solutions Course 08: CompTIA PenTest+ (Ethical Hacking) Introduction Planning and Scoping Surveying the Target Select Your Attack Vector Selecting Pen Testing Tools Reporting and Communication Course 09: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Introduction The Importance of Threat Data and Intelligence Threat Intelligence in Support of Organizational Security Vulnerability Assessment Tools Threats and Vulnerabilities Associated with Specialized Technology Threats and Vulnerabilities Associated with Specialized Technology Threats and Vulnerabilities Associated with Operating in the Cloud Mitigating Controls for Attacks and Software Vulnerabilities Security Solutions for Infrastructure Management And Much More... Course 10: Encryption Section 01: Introduction Section 02: Basics of Common Encryption Section 03: Technical Aspects of Encryption Section 04: AES Basic Tech Demo Section 05: File and System Encryption Section 06: Conclusion Course 11: Cisco ASA Firewall Training Common Network Security Terms Confidentiality, Integrity, Availability. Security Concepts & Terms Intro to Firewall Technologies About Cisco ASA Firewall Install Cisco ASAv Firewall in GNS3 Install ASA 9 Cluster, Security Context enable in GNS3. Install Cisco ASAv Firewall on EVE-NG Install Cisco ASAv Firewall on VMWare Workstation. Cisco ASA Firewall Basic Configuration Commands. Device Management Cisco ASA Console And Much More... Course 12: Linux for Absolute Beginners! Introduction to Linux Linux Installation Linux Command Line Interface (CLI) Essentials Advanced CLI Usage Course 13: Windows 10 Pro Complete Training Course Overview Building Your Virtual Lab Environment Upgrading Windows 7, 8, or 8.1 to Windows 10 Building a Microsoft Server 2016 Domain Windows Deployment Services (WDS) Windows 10 Firewall, Windows Defender and UAC Networking Troubleshooting User Preferences Maintenance Course 14: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations CPD 175 CPD hours / points Accredited by CPD Quality Standards Who is this course for? CompTIA Network+ Courses Anyone from any background can enrol in this CompTIA Network+ bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements CompTIA Network+ Courses Our CompTIA Network+ is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (CompTIA Network+ Certification) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***Limited Time Offer*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Fitness instructors and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Fitness Instructor bundle has been designed by Fitness Instructor industry experts. We prioritised what learners were looking for in a complete Fitness Instructor package and developed this in-demand Fitness Instructor course that will enhance your skills and prepare you for the competitive job market. This Fitness Instructor Bundle Consists of the following Premium courses: Course 01: Personal Trainer: Healthy Fitness Course 02: Core Stability Course 03: Science-Based Workout: Build Muscle, Lose Fat & Get Fit Course 04: TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course 05: HIIT: High-Intensity Interval Training Course 06: Understanding Nutrition and Health Level 4 Course 07: Vegan(Vegetarian) Diet Course 08: Weight Loss - Intermittent Fasting Course 09: Ketogenic Diet: Lose Weight & Feel Amazing Course 10: Juicing Course 11: Cardiac (Heart) Care Course 12: Diabetes Care Diploma Course 13: Pain Management Course 14: First Aid Training Enrol now in Fitness Instructor to advance your career, and use the premium study materials from Apex Learning. Course Curriculum Course 01: Personal Trainer: Healthy Fitness 7 Day Work Program Bodybuilding Tips HIT Hypertrophy Joint Health 101 Workout ---------- Other Courses Are ---------- Course 02: Core Stability Course 03: Science-Based Workout: Build Muscle, Lose Fat & Get Fit Course 04: TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course 05: HIIT: High-Intensity Interval Training Course 06: Understanding Nutrition and Health Level 4 Course 07: Vegan(Vegetarian) Diet Course 08: Weight Loss - Intermittent Fasting Course 09: Ketogenic Diet: Lose Weight & Feel Amazing Course 10: Juicing Course 11: Cardiac (Heart) Care Course 12: Diabetes Care Diploma Course 13: Pain Management Course 14: First Aid Training How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Fitness Instructor bundle. Requirements Our Fitness Instructor course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Fitness Instructor expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Personal Trainer: Healthy Fitness) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Personal Trainer: Healthy Fitness) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

The innovative WordPress Security has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector. This popular WordPress Security has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique WordPress Security course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business. The WordPress Security is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the WordPress Security consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the WordPress Security has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the [Course Title] course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the WordPress Security has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at.  Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.  

Construction Site Management Accredited Career Bundle Are you ready to take charge of construction site management from the comfort of your own space? The Construction Site Management Accredited Career Bundle Course provides everything you need to gain a deep understanding of site management principles. With this course, you’ll gain in-depth knowledge of essential topics like risk management, planning, safety regulations, and project coordination – all designed to keep your site running smoothly and safely. You’ll navigate the complexities of managing teams, resources, and timelines, all while honing your skills in essential management techniques. Whether you’re looking to advance in the industry or explore new opportunities, this course is tailored for anyone keen to learn the ins and outs of construction site management. It’s not just about knowing how to manage a site; it’s about understanding how to keep things efficient, productive, and safe. The course offers a structured and engaging learning journey, designed to equip you with the tools to make smart decisions and manage complex tasks effectively. If you’re keen to enhance your career in construction site management, this bundle will serve as the perfect guide. Key Features of this Career Bundle CPD Accredited Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Construction Site Management Courses : Construction Site Management Construction Management PPE CMD Site Safety Management Health And Safety At Work Emergency First aid at work Risk Assessment Construction Project Management Site Management Asbestos Awareness & Safety Property Development Diploma Working at Height Working at Confined Space Coshh Noise Awareness Abrasive Wheels Leadership Skills Communication Skills Deligation Conflict Resolution Covid-19 Awareness Course Accreditation These Construction Site Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Construction Site Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Site Management bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Project Manager Building Inspector Site Engineer Site Coordinator Site Foreman Construction Site Supervisor Safety, Health and Environment Executive Requirements No prior degree or experience is required to enrol in this Construction Site Management course. Career path This Site Management Course will help you to explore avariety of career paths in the related industry, including: Site Manager Site Supervisor Construction Project Manager Building Inspector Site Engineer Construction Coordinator Health and Safety Manager Quantity Surveyor Contracts Manager Facilities Manager Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access