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34385 Courses in Cardiff delivered On Demand

Using MySQL Databases with Python

By Packt

Explore the quick and easy way to learn the MySQL Database with Python

Using MySQL Databases with Python
Delivered Online On Demand2 hours 2 minutes
£137.99

React.js Academy for Beginners with Firebase

By Packt

Learn React by building a Trello-inspired application with a real-time database and authentication!

React.js Academy for Beginners with Firebase
Delivered Online On Demand6 hours 30 minutes
£93.99

Service Helpdesk & Technical Support

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Service Helpdesk & Technical Support
Delivered Online On Demand
£49

Up and Running with Concurrency in Go (Golang)

By Packt

Get ready to tackle one of the most exciting and prominent features of the Go language with the help of this comprehensive course. If you are looking forward to getting started with advanced topics such as concurrency and levelling up your Go(lang) skills, then you are in the right place.

Up and Running with Concurrency in Go (Golang)
Delivered Online On Demand2 hours 12 minutes
£44.99

Python Bootcamp in a Day - Python Programming for Beginners.

By Packt

This course offers you the exact skills and principles you need to deliver a project using Python along with the tools you can use to create solid Python code. Master the language constructs, tools, and terminology with this carefully designed course for beginners.

Python Bootcamp in a Day - Python Programming for Beginners.
Delivered Online On Demand3 hours 40 minutes
£82.99

jQuery for Application Development: From Fundamentals to jQuery Projects

By Packt

This course covers everything from the basic jQuery syntax, simple through complex selectors, jQuery Ajax, jQuery UI, and much more. There are even a couple of complete jQuery projects included for you to test your skills after you've learned the fundamentals.

jQuery for Application Development: From Fundamentals to jQuery Projects
Delivered Online On Demand4 hours 43 minutes
£74.99

Web Development Secrets Revealed - Critical Rendering Path, HTTP, AJAX, and More

By Packt

A comprehensive web development course that will help you understand 'why' things work and not just 'how'. Learn to write better code to boost your website traffic; know how to precision fix and tweak behavior and performance; improve your market penetration and your margins. Everything you need to know about the Critical Rendering Path, AJAX, and HTTP is right here at your fingertips.

Web Development Secrets Revealed - Critical Rendering Path, HTTP, AJAX, and More
Delivered Online On Demand8 hours 15 minutes
£29.99

Supercharge Scala Future | FP-Tower

By Packt

This is an amazing course for anyone who wants to get started with functional programming with libraries such as cats-effect/ZIO and understand IO Monad in depth. Learn about functional programming and effects from this most structured and well-thought-out course on Scala IOs.

Supercharge Scala Future | FP-Tower
Delivered Online On Demand4 hours 58 minutes
£44.99

Spring Boot Fundamentals

By Packt

Explore the Spring Data Java Persistence API, Spring MVC, REST clients, and more, and get hands-on with creating robust Spring Boot applications.

Spring Boot Fundamentals
Delivered Online On Demand7 hours 10 minutes
£93.99

Maintenance Support - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Maintenance Support bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Maintenance Support. Delve into eight immersive CPD Accredited courses, each a standalone course: IT Administration and Networking IT Helpdesk Administrator Training Advance Windows 10 Troubleshooting for IT HelpDesk Electronic & Electrical Devices Maintenance & Troubleshooting PAT Training Course Building Your Own Computer Course CompTIA IT Fundamentals ITF+ (FCO-U61) Computer Networks Security from Scratch to Advanced Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Maintenance Support bundle illuminate your path to wisdom. The Maintenance Support bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Maintenance Support package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Maintenance Support bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Maintenance Support community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Maintenance Support bundle. Establish robust bases across each course nestled within the Maintenance Support bundle. Decipher intricate concepts through the articulate content of the Maintenance Support bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Maintenance Support bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Maintenance Support bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Maintenance Support bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Maintenance Support bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Maintenance Support bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Maintenance Support journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Maintenance Support bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Maintenance Support bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Maintenance Support - 8 Courses Bundle
Delivered Online On Demand31 hours
£39