Learn how to safeguard adults and provide the best care and support for anyone facing challenging times. This Health Care Bundle provides critical advice for Health and Social Care workers to maintain the safety and self-respect of all their clients. Our Health Care Bundle has been written with the assistance of industry professionals. It explains the necessity of providing a safe and stable environment for the care of adults in distress. You will be coached on providing the right emotional assistance, given an awareness of your responsibilities, and learn the consequences of legislation infringement or bad behaviour in your department. This Health Care Bundle Consists of the following Premium courses: Course 01: Health and Social Care Level 2 Course 02: Healthcare Assistant Training Course 03: Health And Wellness Diploma Course 04: Nutrition and Health Level 2 Course 05: Health and Social Care UK 2021 Course 06: GDPR in Healthcare Course 07: Consent in Healthcare Course 08: End of Life Care Course Course 09: Public Health Course 10: Positive Mental Health Course 11: Home Workout for Fitness, Weight and Health Curriculum of Health Care Bundle Course 01: Health and Social Care Level 2 Introduction Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Health Care Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health Care and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Safeguarding Vulnerable Individuals Health Care and Safety Responsibilities The Economics of Health Care Strategic Marketing for Health Care and Social Care Managing Finance in Health and Social Care Managing Service Delivery in Health and Social Care And many more! How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Suitable for all. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements No prior requirements. Career path This comprehensive Health Care Bundle is ideal for aspiring healthcare and social care professionals, and those who are new to their role who wish to gain theoretical knowledge to kickstart their career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Social Care Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Unlock the full potential of product management with our comprehensive course. Dive deep into product management fundamentals, Agile methodologies, and gain hands-on experience with essential project management tools, including Trello, Jira, Microsoft Teams, Planner, and ChatGPT. Elevate your career and drive success in the digital age.
Give a compliment to your career and take it to the next level. This Health & Care bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Health & Care bundle will help you stay ahead of the pack. Throughout the Health & Care programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Health & Care course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Health & Care Bundle Consists of the following Premium courses: Course 01: Health and Social Care Level 2 Course 02: Family Support Worker Diploma Course 03: End of Life Care Course 04: Mental Health Laws and Awareness - Level 2 Course 05: Treating Post Traumatic Stress Disorder Course 06: Nutrition and Diet Awareness Course 07: Diabetes Care Diploma Course 08: Cardiac (Heart) Care Course 09: Biohacking Your Physical and Mental Health Course 10: Domestic Violence and Abuse Awareness - Level 2 Course 11: First Aid Training So, enrol now to advance your career. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Bundle Course 01: Health and Social Care Level 2 Introduction to Health and Social Care Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Safeguarding Vulnerable Individuals Health and Safety Responsibilities The Economics of Healthcare Strategic Marketing for Health and Social Care Managing Finance in Health and Social Care Managing Service Delivery in Health and Social Care Course 02: Family Support Worker Diploma Introduction to Family Support Work Legislation, Policy and Guidance Solving Family Issues - Part 1 Solving Family Issues - part 2 Safeguarding - Assessing need and providing help (Part 1) Safeguarding - Assessing Need and Providing Help (Part 2) Building Relationships Course 03: End of Life Care Introduction to End of Life Care Availability of Services Advance Care Planning Goals of Care Physical Illness Neurological Illness Quality Care at the End of Life Communication During the End of Life Palliative Care Holistic Assessment Spiritual and Psychosocial Care Care after Death Further Support, Training and Development Legal Aspects Course 04: Mental Health Laws and Awareness - Level 2 The Mental Capacity Act Interface with Legislation, Policy and Procedures Deprivation of Liberty Safeguards The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Mental Health Legislation and Services Liberty Protection Safeguards (LPS) Course 05: Treating Post Traumatic Stress Disorder Introduction Understanding Trauma & PTSD Integrating CBT, DBT, ACT Techniques into Your Life Managing Your Anxiety & PTSD Stop Avoiding and Start Living Again Handling Difficult Thoughts of Trauma Coping with Memories, Flashbacks, Nightmares, and Intrusions Surviving and Thriving as You Look Ahead Course 06: Nutrition and Diet Awareness Nutrition and Diet Awareness Overview Nutritional Details What to Avoid & Problem Areas Beyond Food Putting It All Together Course 07: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Other Types of Diabetes Hypoglycaemia Hyperglycaemia and Hyperosmolar Hyperglycaemic State Glossary of Diabetes Terms Course 08: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency Care For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 09: Biohacking Your Physical and Mental Health Introduction Sleep - So MUCH More Than Just Rest Blue Light & Red Light Mindfulness & Movement What You Put In Your Mouth is KEY! Hidden Secret - 'Cryotherapy' Importance Of PURE Air Final Thoughts & Recommendations Course 10: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Domestic Violence and Abuse Legislation in the UK Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health & Care bundle. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements This Health & Care course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Social Care Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Course Description Get instant knowledge from this bite-sized Forex Trading Fast-Track Course: Part 2 course. This course is very short and you can complete it within a very short time. In this Forex Trading Fast-Track Course: Part 2 course you will get fundamental ideas of forex trading, the key understanding of trading psychology, technical analysis and so on. Enrol in this course today and start your instant first step towards learning about fundamental analysis. Learn faster for instant implementation. Learning outcome Familiarise with managing risk Understand technical analysis Deepen your understanding of the pitfalls and risks Understand trading psychology Learn about fundamental analysis How Much Do FX Traders Earn? Senior - £179,000(Appx.) Average - £98,000(Appx.) Starting - £54,000(Appx.) Requirement Our Forex Trading Fast-Track Course: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Forex Trading Fast-Track Course: Part 2 Module 01: Fundamental Analysis 00:21:00 Module 02: Technical Analysis 00:32:00 Module 03: Pitfalls and Risks 00:11:00 Module 04: Managing Risk 00:16:00 Module 05: Trading Psychology 00:14:00 Assignment Assignment - Forex Trading Fast-Track Course: Part 2 00:00:00
10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access
Learning Objectives Introduction , Building a Basic InDesign Document , Customizing the Workspace , Modifying the Layout , Understanding Pages Panel , Working with Text , Formatting Text , Working with Color , Using Styles , Modifying Graphics , Managing Objects and Layers , Adding and Transforming Shapes , Using Effects , Working with Tables , Exporting the Document to Other Formats , Conclusion Pre-Requisites Basic computer skills. Description This introductory course is designed to introduce students to the basic functionality and user interface of Adobe InDesign CC. In this course, Students will learn to navigate InDesign, build documents, add text and graphics, and customize the workspace. Students will also learn to modify the layout, manage pages, modify text, modify graphics, work with color, apply effects, and add and transform shapes. In addition, students will learn to manage objects and layers, format text, use styles, work with tables, export documents, and prepare for printing. Introduction to the Course Introduction 00:01:00 Section 01 Overview of InDesign 00:03:00 Touring the InDesign Interface 00:10:00 Customizing Preferences 00:09:00 Building a Document 00:09:00 Advanced Document Settings 00:09:00 Adding Graphics 00:06:00 Adding Text 00:03:00 Section 02 Using Panels and Workspace Presets 00:10:00 Document Views 00:08:00 Understanding the Control Panel 00:04:00 Section 03 Changing the Document Setup 00:06:00 Section 04 Adding, Moving, and Deleting Pages 00:06:00 Using Master Pages 00:10:00 Section 05 Selecting Text 00:03:00 Understanding Text Frame Options 00:09:00 Importing Text 00:06:00 Threading Text 00:05:00 Using Special Characters 00:10:00 Using Spell Check 00:07:00 Using the Story Editor 00:04:00 Section 06 Character Formatting 00:11:00 Advanced Character Formatting 00:10:00 Paragraph Formatting 00:10:00 Section 07 Basics of Color 00:06:00 Working with Swatches 00:08:00 Creating Swatches 00:08:00 Making Spot Color Swatches 00:03:00 Working with the Color Panel 00:05:00 Creating and Using Gradients 00:08:00 Section 08 Basics of Style 00:01:00 Managing Paragraph Styles 00:10:00 Managing Character Styles 00:05:00 Using Object Styles 00:08:00 Section 09 Defining Graphic Types 00:07:00 Placing Multiple Graphics 00:04:00 Selecting Graphics 00:05:00 Fitting Options 00:07:00 Updating Graphics 00:07:00 Placing Photoshop and Illustrator Files 00:05:00 Section 10 Managing Layers 00:10:00 Aligning and Grouping Objects 00:06:00 Wrapping Text Around an Object 00:07:00 Section 11 Adding Vector Shapes 00:08:00 Drawing Vector Lines 00:08:00 Selecting and Moving Frames 00:07:00 Scaling Arrowheads 00:05:00 Section 12 Using the Effects Panel 00:08:00 Using the Blend Modes 00:04:00 Adding and Removing Effects 00:03:00 Section 13 Creating Tables 00:10:00 Formatting Tables and Cells 00:08:00 Using Table and Cell Styles 00:08:00 Section 14 Preflighting your Document 00:09:00 Packaging your Document 00:09:00 Printing your Document 00:09:00 Converting to PDF 00:06:00 Course Recap Recap 00:01:00 Final Exam Final Exam - Adobe InDesign CC Beginner 00:20:00
The 'Leadership, Personal Development, and Networking' course is designed to equip individuals with essential management and leadership skills, along with personal development techniques. Participants will explore various leadership theories, communication strategies, negotiation techniques, and stress management methods, among other topics, to excel in their professional roles and build effective networks. Learning Outcomes: Understand the fundamental concepts of management and leadership and their roles in organizational success. Explore different leadership theories to identify effective leadership styles suitable for various situations. Improve management and leadership performance through the application of proven strategies and best practices. Foster high-performance teams by promoting collaboration, communication, and shared goals among team members. Learn motivational techniques to inspire and engage employees, enhancing their productivity and job satisfaction. Develop organizational skills to enhance efficiency, time management, and resource allocation. Master talent management principles to attract, retain, and develop a skilled and motivated workforce. Implement succession planning strategies to ensure smooth leadership transitions within the organization. Understand the fundamentals of business process management and its impact on organizational effectiveness. Enhance communication skills to convey ideas, instructions, and feedback effectively to team members and stakeholders. Learn negotiation techniques to achieve mutually beneficial outcomes in professional settings. Manage meetings efficiently and provide constructive feedback for continuous improvement. Navigate and manage organizational change effectively, minimizing resistance and maximizing positive outcomes. Improve time management skills to optimize productivity and achieve personal and professional goals. Develop stress management techniques to cope with workplace pressures and maintain overall well-being. Cultivate emotional intelligence in leadership to build better relationships and make well-informed decisions. Learn conflict management strategies to address and resolve conflicts constructively. Navigate office politics with tact and professionalism, fostering a harmonious work environment. Understand risk management principles and methods to mitigate potential risks and uncertainties. Explore the concepts of corporate responsibility and ethics, promoting ethical conduct and social responsibility within the organization. Why buy this Leadership, Personal Development and Networking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership, Personal Development and Networking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership, Personal Development and Networking does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Leadership, Personal Development and Networking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership, Personal Development and Networking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 2: Leadership Theories Leadership Theories 00:25:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:15:00 Module 4: High Performance Teams High Performance Teams 00:32:00 Module 5: Motivating Employees Motivating Employees 00:26:00 Module 6: Organisational Skills Organisational Skills 00:26:00 Module 7: Talent Management Talent Management 00:37:00 Module 8: Succession Planning Succession Planning 00:24:00 Module 9: Business Process Management Business Process Management 00:29:00 Module 10: Communication Skills Communication Skills 00:28:00 Module 11: Negotiation Techniques Negotiation Techniques 00:15:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:22:00 Module 13: Managing Change Managing Change 00:22:00 Module 14: Time Management Time Management 00:37:00 Module 15: Stress Management Stress Management 00:15:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:32:00 Module 17: Managing Conflict Managing Conflict 00:14:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:34:00 Module 19: Risk Management Risk Management 00:35:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:20:00
Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00
***With this Personal Development Training for Teachers, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** Personal Development Training for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Personal Development Training for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 9 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Relationship Management in Classroom for Teachers Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Understanding Problems of Child Development for Teachers Factors That Influence Development 00:39:00 Problems of Infancy 00:19:00 Problems of Childhood 00:23:00 Problems of Adolescence 00:29:00 Advanced Diploma in Child Development Factors That Influence Development 00:39:00 Cognitive Development 00:25:00 Social and Emotional Development 00:44:00 Personality and Intellectual Development in Children 00:39:00 Stages of Language Development 00:29:00 Understanding Moral Development 00:20:00 Level 2 Certificate in Professional Supervision Skills Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Study 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 Classroom Management Training for Teachers Introduction to Teach Like a Champion Introduction Teach Like a Champion 00:10:00 Classroom Management How to Avoid Students Disrupting the Class 00:11:00 How to Stop Distruptions Once They Begin 00:09:00 Choosing an Appropriate Seating Arrangement 00:03:00 Choosing the Best Communication System for the Class 00:10:00 Planning The Critical Importance of Planning 00:08:00 How to Plan an Effective Lesson 00:09:00 How to Plan an Effective Units 00:06:00 How to Plan for the Whole Semester 00:05:00 Assessments and Grading Creating Effective Assessments 00:08:00 Efficient Grading Techniques 00:06:00 The Power of Formative Assessment 00:10:00 The Strengths and Weaknesses of Summative Assessment 00:04:00 Relationship Management Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Conclusion Review the Key Ideas of the Course 00:06:00
In today’s dynamic business landscape, effective leadership is essential for guiding teams, managing change, and driving organisational success. This Advanced Diploma course offers a thorough exploration of leadership principles and management strategies tailored for those aiming to elevate their influence within organisations. From understanding foundational leadership theories to mastering communication and negotiation techniques, the course covers a broad spectrum of skills necessary to inspire high-performance teams and foster a positive workplace culture. Participants will also gain insight into critical areas such as talent management, succession planning, and risk management, ensuring a well-rounded grasp of leadership responsibilities. Alongside developing emotional intelligence and conflict management capabilities, learners will refine their ability to handle office politics tactfully and maintain ethical standards within a corporate environment. Practical modules on business process management and essential software tools further support participants in enhancing organisational efficiency and decision-making. This course is designed for professionals keen to advance their leadership expertise with content that is accessible and relevant in today’s digital and evolving work environment. Key Features CPD Certified Organisational Leadership - Advanced Diploma course Instant e-certificate Fully online, interactive Organisational Leadership - Advanced Diploma course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discover the nuances of motivation, the alchemy of high-performance teams, and the orchestration of change. From mastering the delicate dance of communication to navigating the tumultuous waters of conflict, every aspect of organisational leadership finds its rightful place in our curriculum. Moreover, we don't just scratch the surface; we dive into the very heart of organisational leadership excellence. Explore the realms of emotional intelligence, risk management, and corporate responsibility. And as a cherry on top, immerse yourself in the realm of digital proficiency with modules covering Microsoft Word, Excel, and PowerPoint. With our programme, you don't just learn about organisational leadership; you become the embodiment of it, ready to carve your path in the ever-evolving landscape of organisational leadership brilliance Course Curriculum Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21:Microsoft Word, Excel, PowerPoint Learning Outcomes: Understand key concepts in management and organisational leadership theories comprehensively. Enhance performance through improved management techniques and organisational leadership strategies effectively. Develop high-performance teams and motivate employees efficiently for productivity. Demonstrate effective communication, negotiation, and conflict resolution skills adeptly. Implement organisational change, risk management, and corporate responsibility ethically. Utilise Microsoft Office tools proficiently for business process management. Accreditation All of our courses, including this Organisational Leadership - Advanced Diploma course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Organisational Leadership. Certification Once you've successfully completed Organisational Leadershipyour course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Organisational Leadership course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Organisational Leadership - Advanced Diploma course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Organisational Leadership - Advanced Diploma course is ideal for: Entry-level managers seeking advanced leadership skills development. Mid-career professionals aiming to enhance managerial and leadership competencies. Aspiring leaders in various industries looking to advance their careers. Individuals interested in developing skills in talent management and succession planning. Those wishing to excel in communication, negotiation, and conflict resolution. Requirements Learners do not require any prior qualifications to enrol on this Organisational Leadership course. You just need to have an interest in Organisational Leadership. Career path After completing this Organisational Leadership - Advanced Diploma Course you will have a variety of careers to choose from. The following job sectors of Organisational Leadership - Advanced Diploma are: Team Leader Human Resources Manager Project Manager Operations Manager Business Development Executive Corporate Social Responsibility Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.