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4452 Courses in Cardiff delivered On Demand

Level 7 Advanced Diploma in Business Management - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

Elevate your career prospects with our Business Management Course and gain a competitive edge in today's business world. This Advanced Diploma in Business Management at QLS Level 7 course is endorsed by The Quality Licence Scheme Learning Outcomes of Business Management course: By completing the Business Management course, you will: Gain a comprehensive understanding of various aspects of business management. Gain a solid understanding of business management principles. Develop skills in operations management for efficient business management Learn business management techniques to improve organizational performance. Conduct strategic analysis and define product scope for business management Acquire project management skills for successful project execution & business management Optimise workflows through business management Plan and forecast operations for effective business management Implement performance management strategies for business management *** Course Curriculum of Business Management *** Here is the curriculum breakdown of the Business Management at QLS Level 7 course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process of Advanced Diploma in Business Management at QLS Level 7 You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Management course is ideal for Individuals interested in exploring various facets of business management. Requirements This Business Management Course doesn't need No prior background or expertise. Career path Upon completing the Business Management course, you'll be well equipped to aim for: Business Management Consultant Business Analyst Project Manager Sales Manager Certificates Advanced Diploma in Business Management at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Business Management at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Level 7 Advanced Diploma in Business Management  - QLS Endorsed
Delivered Online On Demand4 weeks
£100

Sales Operation Coordinator

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Sales Operation Coordinator
Delivered Online On Demand4 hours 47 minutes
£25

Office Skills

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Office Skills
Delivered Online On Demand7 hours 2 minutes
£25

Virtual Assistant, Digital Marketing & Social Media Manager Training

4.5(3)

By Studyhub UK

Dive into the fascinating world of politics and international relations with our expansive course bundle, where the intricate dance of power, policy, and diplomacy comes alive. This collection offers a panoramic view of political studies, from the nuanced dynamics of UK and US politics to the global impact of international relations and human rights. It's an intellectual odyssey that stretches beyond borders, tapping into economics, environmental law, and even the echoes of military history. This bundle is a gateway to understanding the complex mechanisms that shape our world. Here, the pursuit of knowledge meets the mastery of skills, empowering you to navigate and influence the ever-evolving political landscape. Whether you're aspiring to be a policy maker, an advocate for change, or a connoisseur of global affairs, this course is your stepping stone. Embark on this educational journey, enrich your understanding, and be part of the change you wish to see. Enrol now and transform your curiosity into expertise. This Virtual Assistant, Digital Marketing & Social Media Manager Bundle consists of the following 20 CPD Accredited Premium courses - Course 01: Basic Social Media Marketing Course 02: Virtual Assistant Course 03: Digital Marketing Course 04: Unlocking the Power of Google Adwords for Digital Marketing Course 05: Facebook Marketing for Business Course 06: Instagram Marketing Course 07: ETSY Marketing and Business Course 08: Linkedin Marketing Course 09: Sales and Strategic Marketing Course 10: Sales Training: Practical Sales Techniques Course 11: Visual Merchandising Course 12: Affiliate Marketing Course 13: Email Etiquette Course 14: Lead Generation with Attraction Marketing for Business Course 15: Effective Remote Working Course 16: SEO Masterclass Course 17: Principles of Marketing Course 18: Shopify: A step by Step Guide to Creating an Online Store Course 19: Copywriting Course 20: Content Writing 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes Here's what you'll gain from this comprehensive course bundle: Understand the key differences and similarities in UK and US politics. Acquire knowledge in international relations and global development. Gain insights into economic theories and their real-world applications. Explore the impact of environmental law on policy-making. Develop skills in self-esteem and assertiveness for effective leadership. Learn about the historical context and contemporary issues in human rights. Our course bundle provides a thorough grounding in political studies, equipping learners with a deep understanding of various political systems, especially focusing on the UK and USA. Through the Comparative Politics course, you'll delve into the workings of these two major political powerhouses. The UK Government Policies and Procedures course offers an inside look at the mechanisms of governance in the UK. The International Relations and International Development diplomas broaden your perspective, introducing you to the complexities of global politics and economics. The inclusion of Environmental Law and Environmental Health courses reflects the increasing importance of sustainable practices in policy-making. Moreover, the unique combination of courses like Self Esteem & Assertiveness and Organisation & People Management ensures that you're not just academically equipped but also personally prepared to lead and influence in the political arena. This comprehensive curriculum is designed to provide a well-rounded education in political studies, preparing you for a future as an informed and effective participant in the political and global landscape. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Individuals aspiring to careers in politics or government. Students and graduates in political science or international relations. NGO workers and activists focusing on human rights and development. Professionals in public relations and organizational management. Economists and environmental law enthusiasts. Those interested in military history and global affairs. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Virtual Assistant, Digital Marketing & Social Media Manager course, all you need is - A smart device A secure internet connection And a keen interest in Virtual Assistant, Digital Marketing & Social Media Manager Career path A range of rewarding career opportunities awaits in the UK: Political Analyst: •35,000 - •45,000 per annum International Relations Specialist: •30,000 - •40,000 per annum Human Rights Officer: •27,000 - •37,000 per annum Environmental Policy Advisor: •32,000 - •42,000 per annum Public Relations Manager: •28,000 - •40,000 per annum Economic Consultant: •33,000 - •48,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Virtual Assistant, Digital Marketing & Social Media Manager Training
Delivered Online On Demand7 days
£289

Business Management and Goal Setting - QLS Endorsed Certificate

By Imperial Academy

Level 2 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Business Management and Goal Setting - QLS Endorsed Certificate
Delivered Online On Demand
£300

Makeup Artist and Nail Artist - QLS Endorsed

By Imperial Academy

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Makeup Artist and  Nail Artist - QLS Endorsed
Delivered Online On Demand
£300

Waiter and Concierge - QLS Diploma Level 3 & 4

By Imperial Academy

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Waiter and Concierge - QLS Diploma Level 3 & 4
Delivered Online On Demand
£300

Diploma in Travel & Tourism and Restaurant Management

By Imperial Academy

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Diploma in Travel & Tourism and Restaurant Management
Delivered Online On Demand
£300

Project Management and Construction Management at QLS Level 7

By Imperial Academy

Level 7 - Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Project Management and Construction Management at QLS Level 7
Delivered Online On Demand
£300

Call Centre Training: Excelling in Customer Service and Communication

4.5(3)

By Studyhub UK

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

Call Centre Training: Excelling in Customer Service and Communication
Delivered Online On Demand1 hour 56 minutes
£10.99