Lean Six Sigma Green Belt Certification Program - Become Green Belt Certified: On-Demand This course explores the DMAIC process in depth and enables you to achieve IIL's Lean Six Sigma Green Belt Certification. DMAIC is the foundation of Lean Six Sigma and process improvement. The incremental steps of "Define, Measure, Analyze, Improve, Control" give structure and guidance to improving quality, performance, and productivity. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. What You Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis tests? Hypothesis tests Correlation and regression analysis Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Result What is a pilot? Evaluating results Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure
Lean Six Sigma Green Belt Certification Program: On-Demand This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps
Have you heard of Q fever? Catch up on this free informative session about the disease and how it impacts herds and flocks in the UK. We will share our findings and bring forward case information, where herds have been impacted by the disease and are now beginning to take control of the disease through a number of steps, including vaccination and biosecurity measures. Q Fever is a disease caused by infection with the bacterium Coxiella burnetii, which can infect cattle, goats, sheep and many other mammals. Studies on the UK cattle herd indicate that Q fever is highly prevalent. Q fever is zoonotic, with those people in direct contact with ruminants at most risk – This will be a great opportunity for those working with livestock or going onto farms, to get the answers to the many questions that this disease raises. Watch our free webinar which explores the disease behind the “silent troublemaker” that is Coxiella burnetii. Find out how Q-Fever can affect your flock, cattle or goat herds, and some of the challenges with diagnosis and management. Your speakers We are delighted to be joined by our expert guest speakers to share their insights and experiences. Prof Jonathan Statham, MA VetMB DCHP FRCVS. Jonathan is Chief Executive at RAFT Solutions and Professor of Sustainable Livestock Health & Welfare at Harper and Keele Veterinary School, chairing the InSHAW research group there. He is a practicing independent farm veterinary surgeon, graduating from Cambridge University in 1996 and is a partner and chair of Bishopton Veterinary Group. Jonathan is a Fellow and Specialist of the Royal College of Veterinary Surgeons; in 2015 he was awarded the UK Dairy Vet of the year. He is Past-President of the British Cattle Veterinary Association (BCVA), has held a range of representative or policy linked roles and currently sits on the Veterinary Products Committee (VPC) of the VMD, the steering group of the Ruminant Health & Welfare Group and the EU ‘Q fever’ one health panel. He is chair of the Innovate UK Agriculture Sector Group and chair of the Defra Pathway Chairs Group. He is a Fellow of Askham Bryan College and chairs the Animal Health & Welfare Board for England at Defra. He has published widely in the field of sustainable food, herd health, precision livestock farming and breeding technologies. Current key industry roles; ~ Chair Animal Health & Welfare Board for England (AHWBE) ~ Fellow of Askham Bryan College ~ Veterinary Products Committee (VPC) of the Veterinary Medicines Directorate (VMD), ~ Chair Animal Health & Welfare Pathway Chairs Group ~ Member of the GB Ruminant Health & Welfare Steering Group ~ Chair of innovate UK Agriculture Sector Group ~ Member Industry Cattle Mobility Steering Group ~ Member Johnes Disease technical Group ~ Member of International Embryo Transfer Society, Past key industry roles; ~ Past-President of the British Cattle Veterinary Association (BCVA), ~ GB ‘Cattle Health & Welfare Group (CHAWG), ~ GB ‘Sheep Health & Welfare Group’ (SHAWG), ~ Veterinary Policy Group (VPG) of the British Veterinary Association (BVA), ~ Past Director of the Cattle Health Certification Standards (CHeCS), ~ Past-President of the Yorkshire Veterinary Society (BVA) ~ Served on the Veterinary Residues committees (VRC) of the Veterinary Medicines Directorate (VMD), ~ FarmSkills Steering Group Katherine Timms, BVetMed (Hons), MRCVS. Ruminant Veterinary Advisor, Ceva Animal Health Katherine grew up in Leicestershire and went to the Royal Veterinary College, graduating with honours in 2007 before working in mixed practices in the Midlands with dairy, beef and equine clients. Katherine has a busy home life being married to a beef and sheep farmer with three children and having an active involvement in rural life. Katherine joined Ceva Animal Health in 2014 as part of the technical team, covering the UK in the role of veterinary advisor for the ruminant part of the business. This webinar is suitable for vets, farmers, SQP’s and those in farm supporting roles.
Project Management Course (Project Manager) - Updated 2024 Are you ready to elevate your career and become the project manager everyone turns to when success is the only option? Whether you're a budding professional or a seasoned expert looking to sharpen your skills, our Project Management Course is your gateway to mastering the strategies, tools, and mindset needed to lead any project to triumph. According to Reed a Project Manager can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. Our project management course will teach you everything from organising meetings and conferences to conflict, risk and stress management. Don't miss out on this opportunity to become the project manager who can turn vision into reality. Join our Project Management Course and gain the skills that make you stand out in any industry. Key Features: CPD Certified Project Management Course course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Project Management courseis a smart investment in your professional future. Our Project Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Project Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Project Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Project Management Course (Project Manager): Module 01: Introduction to Project Management Module 02: PMBOK and PMI Principles Module 03: Navigating Global Project Landscapes Module 04: Understanding Project Life Cycles Module 05: Strategic Time Management in Projects Module 06: Ensuring Quality Management in Projects Module 07: Mastering Effective Planning & Scheduling Module 08: Human Resource Management Strategies Module 09: Performance Management Techniques Module 10: Talent Management Practices Module 11: Organising Meetings and Conferences Module 12: Efficient Management of Resources Module 13: Strategies for Change Management Module 14: Business Resilience and Crisis Management Module 15: Effective Conflict Management Approaches Module 16: Stress Management Strategies Module 17: Enhancing Communication Skills Module 18: Procurement & Purchasing Management Strategies Module 19: Comprehensive Risk Management Strategies Learning Outcomes: After completing this Project Management Course you will be able to: Master project initiation, planning, execution, and closure processes with good project management. Apply PMBOK and PMI principles to enhance project management planning and execution. Navigate global project landscapes with insights into diverse cultural considerations. Implement time and quality management techniques for project management success. Develop human resource, talent, and performance management skills in projects through project management. Acquire proficiency in conflict resolution, stress management, and effective communication. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Project Management Course (Project Manager) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Project Management Course (Project Manager). Moreover, this course is ideal for: Aspiring project managers seeking comprehensive project management knowledge. Professionals transitioning into project management roles for career advancement. Team leaders and supervisors aiming to enhance their project management skills. Entrepreneurs managing projects within their businesses. Individuals looking to understand the complexities of project management. Anyone who wants to know more about project management. Requirements There are no requirements needed to enrol into this Project Management Course (Project Manager) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Project Management Course (Project Manager) course. Career path After finishing this Project Management Course (Project Manager)you will have multiple job opportunities waiting for you. Some of the following Job sectors of Project Management Course (Project Manager) are: Project Manager Programme Manager Project Coordinator Risk Manager Procurement Manager Change Management Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Project Management Course (Project Manager) - Updated 2024 Are you ready to elevate your career and become the project manager everyone turns to when success is the only option? Whether you're a budding professional or a seasoned expert looking to sharpen your skills, our Project Management Course is your gateway to mastering the strategies, tools, and mindset needed to lead any project to triumph. According to Reed a Project Manager can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. Our project management course will teach you everything from organising meetings and conferences to conflict, risk and stress management. Don't miss out on this opportunity to become the project manager who can turn vision into reality. Join our Project Management Course and gain the skills that make you stand out in any industry. Key Features: CPD Certified Project Management Course course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Project Management courseis a smart investment in your professional future. Our Project Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Project Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Project Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Project Management Course (Project Manager): Module 01: Introduction to Project Management Module 02: PMBOK and PMI Principles Module 03: Navigating Global Project Landscapes Module 04: Understanding Project Life Cycles Module 05: Strategic Time Management in Projects Module 06: Ensuring Quality Management in Projects Module 07: Mastering Effective Planning & Scheduling Module 08: Human Resource Management Strategies Module 09: Performance Management Techniques Module 10: Talent Management Practices Module 11: Organising Meetings and Conferences Module 12: Efficient Management of Resources Module 13: Strategies for Change Management Module 14: Business Resilience and Crisis Management Module 15: Effective Conflict Management Approaches Module 16: Stress Management Strategies Module 17: Enhancing Communication Skills Module 18: Procurement & Purchasing Management Strategies Module 19: Comprehensive Risk Management Strategies Learning Outcomes: After completing this Project Management Course you will be able to: Master project initiation, planning, execution, and closure processes with good project management. Apply PMBOK and PMI principles to enhance project management planning and execution. Navigate global project landscapes with insights into diverse cultural considerations. Implement time and quality management techniques for project management success. Develop human resource, talent, and performance management skills in projects through project management. Acquire proficiency in conflict resolution, stress management, and effective communication. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Project Management Course (Project Manager) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Project Management Course (Project Manager). Moreover, this course is ideal for: Aspiring project managers seeking comprehensive project management knowledge. Professionals transitioning into project management roles for career advancement. Team leaders and supervisors aiming to enhance their project management skills. Entrepreneurs managing projects within their businesses. Individuals looking to understand the complexities of project management. Anyone who wants to know more about project management. Requirements There are no requirements needed to enrol into this Project Management Course (Project Manager) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Project Management Course (Project Manager) course. Career path After finishing this Project Management Course (Project Manager)you will have multiple job opportunities waiting for you. Some of the following Job sectors of Project Management Course (Project Manager) are: Project Manager Programme Manager Project Coordinator Risk Manager Procurement Manager Change Management Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Project Management Course (Project Manager) - Updated 2024 Are you ready to elevate your career and become the project manager everyone turns to when success is the only option? Whether you're a budding professional or a seasoned expert looking to sharpen your skills, our Project Management Course is your gateway to mastering the strategies, tools, and mindset needed to lead any project to triumph. According to Reed a Project Manager can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. Our project management course will teach you everything from organising meetings and conferences to conflict, risk and stress management. Don't miss out on this opportunity to become the project manager who can turn vision into reality. Join our Project Management Course and gain the skills that make you stand out in any industry. Key Features: CPD Certified Project Management Course course Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Project Management courseis a smart investment in your professional future. Our Project Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Project Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Project Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Project Management Course (Project Manager): Module 01: Introduction to Project Management Module 02: PMBOK and PMI Principles Module 03: Navigating Global Project Landscapes Module 04: Understanding Project Life Cycles Module 05: Strategic Time Management in Projects Module 06: Ensuring Quality Management in Projects Module 07: Mastering Effective Planning & Scheduling Module 08: Human Resource Management Strategies Module 09: Performance Management Techniques Module 10: Talent Management Practices Module 11: Organising Meetings and Conferences Module 12: Efficient Management of Resources Module 13: Strategies for Change Management Module 14: Business Resilience and Crisis Management Module 15: Effective Conflict Management Approaches Module 16: Stress Management Strategies Module 17: Enhancing Communication Skills Module 18: Procurement & Purchasing Management Strategies Module 19: Comprehensive Risk Management Strategies Learning Outcomes: After completing this Project Management Course you will be able to: Master project initiation, planning, execution, and closure processes with good project management. Apply PMBOK and PMI principles to enhance project management planning and execution. Navigate global project landscapes with insights into diverse cultural considerations. Implement time and quality management techniques for project management success. Develop human resource, talent, and performance management skills in projects through project management. Acquire proficiency in conflict resolution, stress management, and effective communication. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Project Management Course (Project Manager) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Project Management Course (Project Manager). Moreover, this course is ideal for: Aspiring project managers seeking comprehensive project management knowledge. Professionals transitioning into project management roles for career advancement. Team leaders and supervisors aiming to enhance their project management skills. Entrepreneurs managing projects within their businesses. Individuals looking to understand the complexities of project management. Anyone who wants to know more about project management. Requirements There are no requirements needed to enrol into this Project Management Course (Project Manager) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Project Management Course (Project Manager) course. Career path After finishing this Project Management Course (Project Manager)you will have multiple job opportunities waiting for you. Some of the following Job sectors of Project Management Course (Project Manager) are: Project Manager Programme Manager Project Coordinator Risk Manager Procurement Manager Change Management Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
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This fast track Level 4 Diploma in Business Management programme has been created to develop and reward the business managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. This diploma provides an introduction to the main facets and operations of organisations and the challenges faced by modern day businesses. Furthermore, through this fast track Level 4 Diploma in Business Management we look to create learning that advances the thought leadership of organisations, offering conceptual and practical insights that are applicable in the companies of today and tomorrow Key Highlights of fast track Level 4 Diploma In Business Management qualification are: Program Duration: 6 Months (Regular 9 months duration course also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements Diploma in Business Management - Level 4 (Fast track)This fast track Level 4 Diploma in Business Management (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Learners will be expected to hold the following: Learners who have demonstrated some ability and possess Qualifications at Level 3 for example 'A' Levels or vocational awards; and/or OR work experience in a business environment and demonstrate ambition with clear career goals; Level 4 qualification in another discipline and want to develop their careers in management. Career path Learners completing the fast track Level 4 Diploma in Business Management can progress to: The Second year of an Undergraduate Degree, or Level 5 Diploma qualifications (click here to view) Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge
This accelerated Level 3 Diploma in Introduction to Management (fast track) qualification (accredited by Ofqual, UK) has been designed to develop and reward learners who are considering or have already selected a profession in a business-related industry. This programme is designed to equip global learners with relevant new skills and characteristics. This fast track Level 3 Diploma in Introduction to Management programme is designed to foster both academic and professional development, enabling learners to advance toward realising not only their own but also the potential of organisations across a broad range of sectors. The qualification is certified at Level 3 and carries a total credit value of 60. Learners who complete the Level 3 Diploma are expected to continue to a Level 4 qualification. Key Highlights of fast track Level 3 Diploma in Introduction to Management qualification are: Program Duration: 6 Months (Regular 9 months duration course also available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This fast track Level 3 Diploma in Introduction to Management (Accredited by Ofqual, UK) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Learners will be expected to hold the following: Learners who have demonstrated some ability and possess Qualifications at Level 2 OR work experience in a business environment and demonstrate ambition with clear career goals; OR Level 3 qualification in another discipline and want to develop their careers in management. Career path Career Progression Learners completing this fast track course can progress to: The First year of an Undergraduate Degree in Business and Management, or BA (Hons) Business Management degree qualification BA (Hons) Management from Anglia Ruskin University, UK Level 4 Diploma qualifications (click here to view) Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Qualifi courses: Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge
This fast track Diploma in Business Management - Level 3 Qualification has been created to develop and reward those learners who are looking to or already have chosen a career in a business-related sector. The rationale of the programme is to provide a career path for learners who wish to develop their care capabilities within the business sector. The outcome of this fast track Diploma in Business Management - Level 3, which is a recognised UK Qualification, is for learners to develop the skills required by organisations globally. Key Highlights of this fast track Level 3 Diploma in Business Management qualification are: Program Duration: 6 Months (Regular 9 months duration course also available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This fast track Level 3 Diploma in Business Management (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Learners will be expected to hold the following: Learners who have demonstrated some ability and possess Qualifications at Level 2 and/or OR work experience in a business environment and demonstrate ambition with clear career goals; Level 3 qualification in another discipline and want to develop their careers in management. Career path Learners completing the Level 3 Diploma in Business Management in fast track mode can progress to: The First year of an Undergraduate Degree in Business and Management, or Level 4 Diploma qualifications (click here to view) Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge