515 Courses in Cardiff delivered On Demand

Introducing the Diploma in HR Management & Recruitment Consultant - an extensive bundle of 18 courses designed to equip you with the knowledge and skills needed to excel in the dynamic field of Human Resources and Recruitment. This comprehensive bundle covers a wide range of essential topics, providing you with a solid foundation in HR management, recruitment strategies, crisis communication, performance management, and much more. Discover the theoretical insights and strategies required to thrive in these fields, and gain a competitive edge in your career. With the Diploma in HR Management & Recruitment Consultant, you will delve into the intricacies of HR management, understanding the principles and best practices to effectively navigate employee management, meeting coordination, and workplace confidentiality. Master the art of recruitment consulting, developing expertise in virtual interviewing techniques, change management, and negotiation skills. Explore crucial areas such as UK employment law, equality and diversity, and conflict management to ensure compliance and foster a harmonious work environment. We proudly offer 18 courses within the Diploma in HR Management & Recruitment Consultant bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: HR Management Diploma Course 02: Recruitment Consultant Diploma Course 03: HR - Crisis Communication Course 04: Virtual Interviewing for HR Course 05: Diploma In UK Employment Law Course 06: Diploma in Performance Management Course 07: Key Performance Indicators Professional Course 08: Become an Expert in Trello Course 09: Workplace Confidentiality Course 10: Change Management Course 11: Diploma in Employee Management Course 12: Diploma in Meeting Management Course 13: Equality and Diversity Course 14: Payroll Administrator Training Course 15: Time Management Course 16: Conflict Management Training Course 17: Level 2 Certificate in Workplace Management: Violence Course 18: Negotiation Skills Certificate In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Acquire a deep understanding of HR management principles and strategies. Develop essential skills in recruitment consulting and virtual interviewing. Gain expertise in crisis communication and change management. Comprehend UK employment law and its implications on HR practices. Learn effective performance management techniques and key performance indicators. Cultivate workplace confidentiality and ensure data protection. Enhance your proficiency in meeting management and conflict resolution. This comprehensive package offers 18 carefully curated courses, covering the fundamental aspects of HR management and recruitment strategies. Designed to provide you with a theoretical understanding of key concepts and practices, this bundle empowers you to make informed decisions and contribute significantly to the success of any organization. Dive into the intricate world of HR management and recruitment consulting, and unlock the potential for growth and advancement in your career. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance their knowledge and expertise. Recruitment consultants looking to expand their skill set. Individuals aspiring to pursue a career in HR management or recruitment consulting. Professionals in related fields seeking to broaden their understanding of HR practices. Career path HR Manager: £30,000 - £60,000 per year Recruitment Consultant: £25,000 - £40,000 per year HR Consultant: £30,000 - £50,000 per year Performance Manager: £30,000 - £50,000 per year Employment Law Advisor: £25,000 - £45,000 per year Training and Development Manager: £35,000 - £55,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

The Master of Business Administration (MBA) is a prestigious postgraduate qualification that is highly valued by leading employers. It can boost your salary, increase your professional reputation and expand your networking opportunities. If you're a graduate with some business experience and ambitions for a high-flying career, studying for an MBA could be just what you need to make the next step. Our 24 months MBA programme equips you to think logically, laterally and independently through 2 stage intensive, immersive, and challenging programme. With the advantage of studying on the job, anytime and anywhere, you get Cost Advantage and same degree which is given to full time students at the University Campus. This 24 months MBA programme is not just an academic course. By exploring and examining real-life business problems to work on and solve, you enhance your own understanding of how a business works. We take a strategic perspective on business and management that helps you develop the skills to contribute to the major business decisions organisations have to make about their future. Program Overview: Master of Business Administration (MBA) - 24 Months Key Highlights of Master of Business Administration (MBA) - 24 Months qualification are: Fully Recognized and Globally Accepted Degree Program Duration: 24 Months (12 months / 18 months duration programme also available) Program Credits: 180 Designed for working Professionals Format: Online Student to faculty ratio of just 15:1 No Written Exam. The Assessment is done via Submission of Assignment and University Dissertation Project Same Degree which is given to Full Time students at the University Campus. Study material: Comprehensive study material and e-library support available at no additional cost. Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Doctorate / PhD programme. LSBR Alumni Status No Cost EMI Option Top Skills You Will Learn MBA 24 months is widely seen as a passport to a successful career. It demonstrates the breadth and depth of your functional competence, strategic knowledge and problem-solving ability. Course Structure: MBA 24 MonthsThis 24 months MBA programme consists of 2 Stages.Stage 1: This stage is delivered by London School of Business and Research. The programme involves delivery through on-line Learning Management System (LMS). This stage leads to award of Level 7 Diploma in Strategic Management and Leadership. Credits earned at this stage - 120 credits (60 ECTS). Mandatory units Strategic Management (20 Credits)Strategic Leadership (20 Credits)Strategic Human Resource Management (20 Credits)Advanced Business Research Methods (20 Credits) Optional units(Choose any 2units to make 120 credits) Strategic Financial Management (20 Credits)Supply Chain and Operations Management (20 Credits)Entrepreneurship and Innovation (20 Credits)Globalisation and Corporate Governance (20 Credits)Strategic Change Management (20 Credits)Strategic Marketing (20 Credits) Successful completion of Stage 1 leads to Progression to Stage 2Stage 2: Delivered by the University / awarding body. On completion of the diploma programme you progress / Top up with Degree through a UK University for progression to the MBA degree. The stage 2 is delivered via distance learning by faculties from the University / awarding body. Credits earned at this stage - 60 credits (30 ECTS). Completion of Stage 2 leads to award of MBA Degree Dissertation Project Successful completion of Stage 2 leads to award of Degree by the university. Who is this course for? MBA in 24 Months programme is ideal for working professionals, successful managers, executives and professionals who want to take their career to a new level and Ambitious people who want to fast track their chosen career or start a new enterprise

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

***24 Hour Limited Time Flash Sale*** Level 7 Diploma in Project Management & Leadership Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Professionals across industries face the pressing challenge of standing out in teams for the lack of proper management skills. With the evolving dynamics of project management and leadership, the gap between standard qualifications and the advanced skills required by top employers is widening. According to a recent study by the UK government, 85% of employers believe that project management skills are essential for success in the workplace. The "Project Management & Leadership" bundle directly addresses this dilemma, offering a pathway to steady growth. This strategically curated course bundle covers essential aspects of project management, from foundational principles in Project Management and Leadership & Management methodologies to specialised skills in Microsoft Project Monitoring. It extends beyond traditional project management, offering deep lessons in Change Management Performance Management, Office Administration, Financial Management, and Data Analysis. Moreover, courses on Team Leadership, Decision-making Under Pressure, and Critical Thinking ensure a holistic skill set for modern professionals. We proudly offer 23 courses within the Level 7 Diploma in Project Management & Leadership bundle, providing you with industry-recognised qualifications. These courses are: Course 01: Project Management at QLS Level 7 Course 02: Level 4 Diploma in Leadership & Management Course 03: Agile Project Management Course 04: Microsoft Project Monitoring Course 05: Change Management Course 06: Diploma in Performance Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Employee Management Course 09: Diploma in Meeting Management Course 10: Financial Management Course 11: Financial Analysis for Finance Reports Course 12: Data Analysis Course 13: Team Management and Leadership Development Training Course 14: Compliance Risk and Management Course 15: Decision-Making in High-Stress Situations Course 16: Workplace Productivity Course Course 17: Cross-Cultural Awareness Training Course 18: Critical Thinking in The Workplace In addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Seize this opportunity to become a multifaceted professional with expertise in project management, leadership, financial analysis, and more. This training not only prepares you for the challenges of today's dynamic work environments but also positions you for career advancement. Enrol now and proceed towards transforming your career! Learning Outcomes of this Project Management & Leadership bundle: Master project management and Agile methodologies for effective leadership. Navigate financial management and analysis for strategic decision-making. Enhance team leadership and performance management skills. Develop critical thinking and problem-solving abilities in the workplace. Implement change management strategies successfully. Improve workplace productivity and cross-cultural communication. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Project Management at QLS Level 7 Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course 02: Microsoft Project - Monitoring Module 01: Getting Started With Microsoft Project Module 02: Working With Tasks Module 03: Working With Project Resources Module 04: Preparing A Project Plan For Finalisation Module 05: Microsoft Project 2016 Advanced Module 06: Updating Task Information Module 07: Monitoring A Project Module 08: Working With Project Reports Module 09: Working With Other Projects Course 03: Agile Project Management Module 01: Key Concepts (I) Module 02: Key Concepts (II) Module 03: Initiation (I) Module 04: Initiation (II) Module 05: Planning (I) Module 06: Planning (II) Module 07: Planning Tools Module 08: Executing the Project Module 09: Maintaining and Controlling the Project Module 10: Closing Out =========>>>>> And 20 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*23 = £299) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Project managers Team leaders Business analysts Financial managers HR professionals Aspiring executives Requirements You will not need any prior background or expertise to enrol in this Project Management & Leadership bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Project Manager - £40,000 to £70,000 Business Analyst - £35,000 to £60,000 Financial Analyst - £30,000 to £50,000 HR Manager - £35,000 to £60,000 Team Leader - £25,000 to £45,000 Compliance Officer - £28,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Get ready for an exceptional online learning experience with the Delegation Skills, Leadership, People Management and Operations Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Delegation Skills, Leadership, People Management, and Operations Management is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Delegation Skills & Leadership package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Delegation Skills & Leadership bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Delegation Skills & Leadership Bundle Comprises the Following CPD Accredited Courses: Delegation Skills Administrative Management Leadership & Management Training Course Negotiation Tactics Meeting Management Online Organisation & People Management Team Management Change Management Operations Management Workplace Performance Management Motivation Skills Dealing with Conflict at Work Workplace Confidentiality Workplace Stress Management Effective Communication Skills Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Delegation Skills & Leadership Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Delegation Skills & Leadership. Build a strong knowledge base in your chosen course via the Delegation Skills & Leadership. Benefit from the flexibility and convenience of online learning. With the Delegation Skills & Leadership package, validate your learning with a CPD certificate. Each course from Delegation Skills & Leadership bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Delegation Skills & Leadership bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Delegation Skills, Leadership, People Management and Operations Management, a rich anthology of 15 diverse courses. Each course in the Delegation Skills & Leadership bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The Delegation Skills & Leadership bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Delegation Skills, Leadership, People Management and Operations Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Delegation Skills & Leadership package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Delegation Skills, Leadership, People Management and Operations Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Delegation Skills, Leadership, People Management and Operations Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Delegation Skills & Leadership bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Effecting Business Process Improvement - The Proactive Business Analyst: On-Demand Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What You Will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

***24 Hour Limited Time Flash Sale*** HR Management (HR Audit, Recruitment & Management) Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 HR Management, HR Audit, Recruitment courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in HR Management, HR Audit, Recruitment. Whether you're a student, recent graduate, or job seeker, our HR Management, HR Audit, Recruitment bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the HR Management, HR Audit, Recruitment Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our HR Management, HR Audit, Recruitment bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: HR Management QLS Course 02: Certificate in HR Audit QLS Course 03: Recruitment Consultant Level 5 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Change Management Course 02: Employment Law Course 03: Virtual Interviewing for HR Course 04: Emotional Intelligence and Human Behaviour Course 05: Business Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our HR Management, HR Audit, Recruitment courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the HR Management, HR Audit, Recruitment Bundle: Master the foundational principles and techniques of HR Management, HR Audit, Recruitment. Develop advanced proficiency in HR Management, HR Audit, Recruitment methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in HR Management, HR Audit, Recruitment. Enhance your problem-solving and critical thinking abilities within the context of HR Management, HR Audit, Recruitment. Cultivate strong communication and collaboration skills essential for success in HR Management, HR Audit, Recruitment. The HR Management, HR Audit, Recruitment bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in HR Management, HR Audit, Recruitment. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the HR Management, HR Audit, Recruitment bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are new to HR management or wish to refresh their knowledge and skills. Managers and supervisors are responsible for HR functions within their organisation. Individuals looking to develop their skills in employment law, change management, emotional intelligence and human behaviour, and business law. Is anyone interested in pursuing a career in HR management, recruitment, or related fields? Career path HR Assistant HR Coordinator HR Manager Recruitment Consultant Talent Acquisition Manager Learning and Development Manager Certificates Digital certificate Digital certificate - Included certificate Hard copy certificate - Included

Lean Leadership allows you to transform your organisation's performance by changing its culture. The leader needs to change the way they are leading. The course is designed to teach you the strategies of lean leadership and guides you how to use culture for fostering business growth. The course helps you to understand the lean culture and lean leadership. The history of lean, the essential principles and practices, and the vital functions of the lean leader will be discussed in the course. You will also learn two ways of lean implementation: by redesigning the whole process or by acquiring the habits of teams and team leaders engaged in problem-solving and continuous improvement. Upon completion, you will be able to apply the lean culture in your company or workplace. What Will I Learn? Implement continuous improvement and lean culture (Toyota Production System). You will be able to eliminate waste and engage your team members in an on-going process of continuous improvement (kaizen). You will design a system of natural work and management teams who engage in continuous improvement. The student completing this course will know the essential problem solving methods employed in continuous improvement and will be able to lead his or her team in continuous improvement. Requirements There is no knowledge required to take this course other than a very fundamental understanding of the manager's job. Who is the target audience? Any manager, team leader, or anyone aspiring to improve the performance of his or her organization. Introduction Why FREE 00:04:00 What FREE 00:04:00 Curriculum FREE 00:05:00 How FREE 00:04:00 What is Culture 00:06:00 Culture Drivers 00:08:00 Resources 00:05:00 Activity 1 00:03:00 The House of Lean House of Lean 00:03:00 Evolution 00:04:00 Shingo 00:09:00 Honda 00:09:00 Activity 2 00:02:00 Lean Culture Principles & Practices JIT 00:07:00 Kanban 00:08:00 Continuous Improvement and Leadership 00:04:00 Waste Intro 00:10:00 Forms of Waste 1 00:06:00 Management Waste 00:07:00 Activity3 00:02:00 Scientific Method 00:07:00 Gemba Walk 00:06:00 Heijunka 00:05:00 Visual Display 00:07:00 Activity 4 00:02:00 Kaizen 00:06:00 The Job of the Lean Leader - To Challenge and To Serve Lean Leadership Intro 00:07:00 The Mind of the Lean Leader 00:04:00 The Mind of the Lean Leader - Transitions FREE 00:07:00 Lean Leadership1. External Challenge 00:06:00 Lean Leadership 2. Internal Challenge 00:06:00 Activity 5 00:02:00 Lead WSA 00:02:00 Be the Model 00:03:00 Coach Others 00:07:00 Motivation 00:04:00 Reinforce Your Strategy 00:04:00 Activity 6 00:01:00 Intrinsic Reinforcement 00:08:00 Getting to Lean - Designing the System for a New Culture Paths to Lean 00:05:00 How You Change 00:03:00 Design Thinking 00:08:00 Design Process 00:08:00 Capability Analysis 00:05:00 Charter 00:05:00 Activity 7 00:02:00 Design Team 00:06:00 Discovery 00:06:00 Discover the Process 00:07:00 Dream 00:07:00 Design technical 00:07:00 Design Structure 00:08:00 Social Design 00:06:00 Activity 8 00:03:00 VON Case Study 00:10:00 WSA Summary 00:04:00 Activity 9 00:02:00 The Habits of Continuous Improvement - The Team Kata Why Teams 00:06:00 Types of Teams 00:06:00 Team Charter 00:05:00 Team Maturity 00:05:00 Team Roles and Responsibilities 00:05:00 Team Agenda 00:05:00 Activity 10 00:02:00 Facilitation 1 00:06:00 Facilitation 2 00:04:00 Team Scoreboard 00:07:00 Activity 11 00:01:00 Map Team's Work 00:03:00 Attitudes 00:04:00 Five Whys 00:03:00 PDSA 1 00:04:00 PDSA 2 00:04:00 PDCA example 00:01:00 Activity 12 00:01:00 A3 00:06:00 Standard Work 00:05:00 Leader Standard Work 00:04:00 Activity 13 00:02:00 Summary 00:03:00 Additional Study Materials Additional Study Materials: Diploma in Lean Leadership and Change Management 00:00:00

Vendor Relationship Management: On-Demand A successful project is dependent upon the contribution of vendors. After the selection and procurement of a vendor has occurred, the project manager assumes the responsibility for managing the vendor relationship. Managing vendor performance and the vendor relationship can make or break a project. Through case scenarios and an interactive workshop approach, this program deals with the challenging task of delivering a successful project involving significant vendor contributions. What You Will Learn You'll learn how to: Determine stakeholder interests, impact on the project, and requirements Explain the process of planning for and preparing a contract Describe best practices for managing the quality of products and services Identify key techniques for managing vendor relationships Take proactive steps to ensure good working relationships with third parties Emphasize quality in the work performed by external resources Engage in requirements gathering and management Understand Agreements, Statements of Work, Letters of Intent and Contracts Develop an effective contract change control process Discuss the steps for closing a contract Getting Started Introductions Course structure Course goals and objectives Stakeholder Relationships Identifying stakeholders Planning stakeholder management Managing stakeholder engagement Controlling stakeholder engagement Event: Worksheet: What Are Your Issues with Stakeholders? Understanding the Procurement Process Planning procurement management Conducting procurements Controlling procurements Closing procurements Event - Discuss the project's outsourced scope and qualities of an ideal vendor and customize a set of criteria for this project including descriptions and weightings Requirements Gathering and Management Requirements gathering Requirements management Managing relationships Contract change control Change management Event - Small Group Activity: Identifying Gaps in the Requirements Process Agreements, Statements of Work, Letters of Intent and Contracts Contract controls Agreements Contracts Negotiations Closing the contract Contract termination Procurement Audits and Lessons Learned Event - Class Activity: Win-Win Negotiating Summary and Next Steps What did we learn, and how can we implement this in our work environments?

Recovering Troubled Projects: On-Demand Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement