Customer Service: Customer Service Course Online Are you looking to enrich your telephone etiquette skills? Join our Customer Service: Customer Service Course to master the art of useful contact over the phone. This Customer Service Course teaches all the aspects of phone etiquette and using proper phone language. The Customer Service: Customer Service Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Customer Service Course. Through the Customer Service Course, handling rude or angry callers. Moreover, Customer Service Course describes handling interoffice calls and voicemail messages. This Customer Service Course is helpful for correcting poor telephone etiquette and wrapping up. Enrol this Customer Service: Customer Service Course to empower your skills and expertise! Learning Outcomes of Customer Service: Customer Service Course After completing this Customer Service: Customer Service Course, you will be able to: Understand various aspects of phone etiquette via Customer Service Course. This Customer Service Course describes how to use proper phone language. Customer Service Course explains how to handle inbound and outbound calls. You can learn how to eliminate phone distractions through the Customer Service Course. Know how to handle rude or angry callers and much more with the help of this Customer Service Course. Main Course: Telephone-Etiquette Course Free Courses are including with this Customer Service: Customer Service Course Customer Service Course, We Offer a free Close Protection Course Special Offers of this Customer Service: Customer Service Course This Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service Course Instant access to this Customer Service Course Get FREE Tutor Support to this Customer Service Course Customer Service: Customer Service Course Online Giving students a solid understanding of the foundations of first-rate customer service is the aim of the Customer Service: Customer Service course. This customer service course provides guidance on how to resolve complaints, win back customers, and deal with challenging circumstances. By enrolling in this Customer Service: Customer Service course, you will also learn how to control your stress when dealing with difficult clients. After completing the Customer Service: Customer Service course, you'll know more about how to effectively communicate with clients and comprehend their needs. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is perfect for students, business experts or stay-at-home parents. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements. To join in our Customer Service: Customer Service Course, you must have a strong command of the English language. To successfully complete our Customer Service: Customer Service Course, you must be vivacious and self driven. To complete our Customer Service: Customer Service Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Customer Service: Customer Service Course. Career path Customer Service: Customer Service Course Online After completing this Customer Service: Customer Service Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.
Overview This comprehensive course on Neurology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Neurology comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Neurology. It is available to all students, of all academic backgrounds. Requirements Our Neurology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 02:36:00 total length •Introduction to Neurology: 00:15:00 •Neurological Disorders: 00:24:00 •Visual Disorders: 00:15:00 •Disorders of Hearing: 00:16:00 •Spinal Cord Disorders: 00:17:00 •Peripheral Nervous System Disorders: 00:15:00 •Child Neurology: 00:18:00 •Neurological Assessments: 00:15:00 •Medications: 00:21:00 •Assignment - Neurology: 00:00:00
Overview This comprehensive course on Acupressure and Foot Reading will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Acupressure and Foot Reading comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Acupressure and Foot Reading. It is available to all students, of all academic backgrounds. Requirements Our Acupressure and Foot Reading is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 11 sections • 31 lectures • 01:21:00 total length •Introduction: 00:03:00 •Large Intestine 4: 00:02:00 •Lung 10: 00:01:00 •Small Intestine 3: 00:01:00 •Heart 7: 00:02:00 •Pericardium 6: 00:01:00 •Kidney 3: 00:02:00 •Liver 3: 00:01:00 •Stomach 36: 00:02:00 •Tools we can use in our treatment: 00:02:00 •Anxiety: 00:05:00 •Headaches: 00:04:00 •Fibromyalgia: 00:05:00 •Menstrual Disorders: 00:02:00 •Insomnia: 00:05:00 •Arthritis: 00:04:00 •COLDS AND FLUS: 00:02:00 •Asthma: 00:02:00 •Introduction: 00:02:00 •Start by Reading the Feet in Consultation: 00:02:00 •Zones: 00:05:00 •Toe Line Meanings: 00:04:00 •Size of Feet: 00:01:00 •Arches: 00:02:00 •Colour of the Feet: 00:03:00 •Nails: 00:04:00 •Skin Conditions: 00:05:00 •Gaps between toes: 00:02:00 •Foot Sequence: 00:04:00 •Congratulations: 00:01:00 •Assignment - Acupressure and Foot Reading: 00:00:00
Property Management Online Training Get an advantage over rivals by becoming one of the Leading person in Property Management Companies with a respectable pay scale! By taking a property management course, you can learn how to manage your properties more wisely and productively. You gain a competitive edge for your real estate business by learning effective property management principles from our Property Management course. This Property Management course offers many benefits to make your learning experience more enjoyable and less stressful in addition to setting you up for success. In order to give students the knowledge and abilities necessary to advance their careers in property management in the UK, we have divided the Property Management in UK course into various lectures that cover all crucial aspects of property management in the UK. For instance, an overview of property management, functions, the leasing process, tenancy agreements, and opportunities. Enrol Today if you want a prosperous future in UK property management! Main Course: Property Management Free Courses are including with this Property Management: Property Management Course Along with The Property Management Course, We Offer a free Property DevelopmentCourse Along with The Property Management Course, We Offer a free Residential Letting Course Special Offers of this Property Management: Property Management Course This Property Management: Property Management Course includes a FREE PDF Certificate. Lifetime access to this Property Management: Property Management Course Instant access to this Property Management: Property Management Course Get FREE Tutor Support to this Property Management: Property Management Course Property Management: Property Management Online Training With more businesses searching for Property Managers to oversee and manage their properties on a daily basis, there has never been a better moment to begin a career in property management. You will learn all you need to know about property management and develop into an authority in the field with this course on property management: Property management. By enrolling in this property management course, you will also learn about the practical aspects of a career in production or property management and why it is a wise decision. Who is this course for? Property Management: Property Management Online Training The Property Management & Property Development program should be utilised by those who want to improve their professional abilities while preparing for the desired employment! The ideal option for those looking to enter the area of property management, start their own property management business, work as property supervisors, surveyors, or real estate agents is to enrol in a property management school. Requirements Property Management: Property Management Online Training To enrol in this Property Management: Property Management Course, students must fulfil the following requirements. To join in our Property Management: Property Management Course, you must have a strong command of the English language. To successfully complete our Property Management: Property Management Course, you must be vivacious and self driven. To complete our Property Management: Property Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Property Management: Property Management Course. Career path Property Management: Property Management Online Training From enrolling in a Property Management Course to securing a thriving career as a proficient property manager, adept at handling diverse real estate portfolios with finesse.
Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00
Overview This comprehensive course on Anaesthetist Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Anaesthetist Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Anaesthetist Training. It is available to all students, of all academic backgrounds. Requirements Our Anaesthetist Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 15 lectures • 07:20:00 total length •An Introduction to Clinical Anaesthesia: 00:25:00 •Pain Management: 00:40:00 •Essential Equipment: 00:50:00 •Regional Anaesthesia: 00:35:00 •Consolidating Basic Clinical Practice: 00:15:00 •Pharmacology for Anaesthesia: 00:50:00 •Neuroanaesthesia: 00:35:00 •Cardiac Anaesthesia: 00:40:00 •Thoracic Anaesthesia: 00:10:00 •Obstetrics Anaesthesia: 00:15:00 •Vascular Anaesthesia: 00:30:00 •Ophthalmic Anaesthesia: 00:10:00 •Paediatric and Geriatric Anaesthesia: 01:15:00 •Career of an Overseas Anaesthetist: 00:10:00 •Assignment - Anaesthetist Training: 00:00:00
Residential Property: Residential Property Course Online Do you work in residential property management? This Health and Safety in Residential Property course will educate you on how the government assesses health and safety issues in rental properties. This Health and Safety in Residential Property course is designed to help learners comprehend the hazards to their health, safety, and the environment. Moreover, Health and Safety in Residential Property training covers general preparations, accident management, and accident reporting in the UK. This Health and Safety in Residential Property course will also teach you about sales, acquisition, and contract management. Overall, with the help of the Health and Safety in Residential Property course, you can learn the necessary information in this area. Enrol the Health and Safety in Residential Property course if you want to be sure your properties are secure and legal! Main Course: Health and Safety in Residential Property Course Free Courses are including with this Residential Property: Residential Property Course Residential Property Course, We Offer a free Estate Agent Course Special Offers of this Residential Property: Residential Property Course This Residential Property: Residential Property Course includes a FREE PDF Certificate. Lifetime access to this Residential Property: Residential Property Course Instant access to this Residential Property: Residential Property Course Get FREE Tutor Support to this Residential Property: Residential Property Course Residential Property: Residential Property Course Online Ensure peace of mind in your home with our comprehensive health and safety solutions for residential properties. From fire prevention to secure entry systems, we prioritize your well-being. Invest in a safer living environment today for a secure and healthy home for you and your loved ones. Who is this course for? Residential Property: Residential Property Course Online The Residential Property: Residential Property Course is for those who are involved in the residential property management field. Requirements Residential Property: Residential Property Course Online To enrol in this Residential Property: Residential Property Course, students must fulfil the following requirements. To join in our Residential Property: Residential Property Course, you must have a strong command of the English language. To successfully complete our Residential Property: Residential Property Course, you must be vivacious and self driven. To complete our Residential Property: Residential Property Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Residential Property: Residential Property Course Career path Residential Property: Residential Property Course Online Upon completing our Residential Property: Residential Property Course, you will have various career paths in residential property management, such as: Property Manager Leasing Agent Property Accountant Property Maintenance Manager Property Marketing Manager Property Portfolio Manager Asset Manager
Pediatric Physiotherapy Courses Aims to This 2-hour webinar is lecture-based with case studies and is appropriate for pediatric OTs/OTAs and PTs/PTAs at a beginning/intermediate level. The webinar seeks to help therapists answer the questions of What, Why, How, When, Where, and Who regarding the use of adaptive equipment and assistive technology (AT) for children and young adults. An overview of various types of adaptive equipment and assistive technology will be presented. Therapists will learn how to assess for and develop appropriate client/family goals for use of adaptive equipment. A review of high-tech and low-tech options will be discussed, as well as cost vs. benefit, and how adaptive equipment can enhance therapy goals. Attendees will learn how to write an effective letter of medical necessity and wheelchair evaluation. Case studies and quizzes will help attendees consider risk factors for various deformities related to postural alignment, growth, and function, and discuss possible solutions using adaptive equipment and assistive technology. Learning Objectives At the end of this course, the participant will be able to: Define adaptive equipment and AT, and review various types Discuss the purpose of adaptive equipment and AT Types of Adaptive Equipment and Assistive Technology Why, who, when, where to use the adaptive equipment and AT Specific equipment options, advantages/disadvantages/alternatives Review appropriate use of adaptive equipment and AT relative to age, cognition, family needs, and support Summarize important considerations related to growth, environment, and specific diagnoses Recognize the practical considerations associated with the use of adaptive equipment and AT, including evaluation, funding, documentation of need, and fitting Who Should Enroll Physiotherapist Pediatrics Pediatric Nurses Occupational Therapist CPD Credit Hours 2 Hours Resources 1-Month Access to Learning Resources Downloadable Course Material CPD Certificate Presenter Speaker Bio: Mary B. Pengelley, PT, DPT, ATP Mary Pengelley received her BS in PT at Upstate Medical Center in Syracuse NY in 1983 and her pediatric DPT from Rocky Mountain University in 2015. She has been a certified Assistive Technology Practitioner since 2007. Mary has been the PT clinical director and director of continuing education at Progressive Pediatric Therapy in Palm Beach County Florida for the past 5 years. Throughout her career, she has worked with children with a variety of developmental disabilities, including cerebral palsy, traumatic brain injury, genetic disorders, muscular dystrophies, orthopedic injuries, brachial plexus injury, autism, and torticollis. Mary's previous experiences as a pediatric PT include working as a Peace Corps Volunteer in rural Jamaica, and Blythedale Children’s Hospital in NY. After moving to Palm Beach County FL in 1989, she has held positions at Easter Seals, Paley Limb Lengthening Institute, and the Arc. At the Arc, Mary was instrumental in helping to develop Potentials Charter School, an innovative therapy-intensive school for children who are non-ambulatory and non-verbal. Her experience includes inpatient, outpatient and school based pediatric PT, therapeutic horseback riding, developmental dance, adaptive gymnastics, aquatic therapy, splinting and casting, and adaptive seating and mobility as an assistive technology practitioner. Mary has also worked as an adjunct professor, teaching pediatric classes and labs to DPT students at the University of St. Augustine and Nova Southeastern University, since 2010, and has presented at national continuing education seminars and webinars.
Physiotherapy for Arthritis Hands Aims to This introductory course will identify the basic physiological processes related to osteoarthritis of the hand and wrist. Best practices for the treatment of patients will be covered. Evidence and research related to arthritis, therapy and functional use will be presented. Participants will learn the most relevant clinical treatment techniques and patient education for the clients. Learning Objectives At the end of this course, the participant will be able to: Identify the physiological processes that cause osteoarthritis Identify functional difficulties that can arise from hand/wrist arthritis Evaluate hand and wrist arthritis patients Provide clients with education on joint protection and adaptive devices. Create effective exercise programs for clients with hand/wrist arthritis Assist clients in identifying pain management techniques for OA Who Should Enroll Physiotherapist Orthopedics Orthopedic Nurses Occupational Therapist Course Agenda: Intro: 5 min Anatomy and Physiology of hand/wrist osteoarthritis 20 min Clinical signs and symptoms of OA 20 min Evaluation of the hand/wrist OA client 15 min Functional impairment related to OA 10 min Evidence of best therapy practice for the treatment of hand/wrist OA 15 min Joint protection and adaptive devices 15 min Orthosis for hand/wrist OA 10 min Q & A 10 min TOTAL 120 min CPD Credit Hours Contact Hours: 2 Hours Resources 1-Month Access to Learning Resources Downloadable Course Material CPD Certificate Presenter Speaker Bio: Elisa Marks, MS, CEAS, OTR/L, CHT Elisa is currently a practicing Occupational Therapist and Certified Hand Therapist at The Center for Health Enhancement and Rehabilitation in Pacific Palisades, CA. Additionally, she is a Certified Ergonomic Assessment Specialist and provides individualized on-site ergonomic assessments. Previously she has held the positions of Outpatient Therapy Supervisor at Cedars-Sinai Medical Center in Beverly Hills, CA. and Clinical Specialist II in hand therapy at Kaiser Permanente in Woodland Hills, CA. She received her CHT in 2001. She is the co-author of ASHT’s Treatment Guidelines for Tendon Transfer. Elisa also served on the American Occupational Therapy Political Action Committee Board of Directors for 6 years. Elisa is a frequent speaker at national, state, and local conferences.