1611 Courses in Cardiff delivered On Demand

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn how to deal with, and prevent, communication problems. Includes Identifying Problems, Opposition & Conflict, Difficult Messages, Assertiveness & Intimidation, Best Practices.

Understanding and interpreting sign language is more than a skill — it’s a meaningful bridge to inclusive communication. This course offers a clear and engaging introduction to British Sign Language (BSL), exploring its structure, expressions, and core techniques for interpreting in various everyday contexts. Whether you're learning out of personal interest or looking to support others with improved communication, this course walks you through the essentials with a focus on clarity, confidence, and cultural respect. Delivered entirely online, the modules are designed with simplicity and pace in mind. No previous knowledge is required — just a keen eye, an open mind, and a willingness to learn something truly valuable. From fingerspelling to conversational flow, learners will gain insight into how sign language functions in modern settings. It's a great opportunity to connect, understand, and communicate beyond spoken words — all from the comfort of your own space. Enrol today and unleash your potential in a field brimming with meaning and impact. HGV Training, Interpreter, Language, BSL, ASL, French, Spanish, Communication, Interpreting, Linguistic, Sign Language, Non-Verbal, Diversity, Cultural Bridge. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Course 01: British Sign Language (BSL) for Beginner Course 02: American Sign Language Online Course Course 03: French Language Course Course 04: Spanish Language Masterclass Learning Outcomes: Master BLS for effective communication. Acquire proficiency in ASL through comprehensive online modules. Expand linguistic horizons with French language fluency. Excel in Spanish language mastery for diverse interaction. Develop interpretive skills to bridge language barriers seamlessly. Cultivate cultural sensitivity through language immersion experiences. Accreditation All of our courses, including this Course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance communication skills. Enthusiasts eager to delve into sign language. Professionals aiming to broaden linguistic proficiency. Aspiring interpreters interested in diverse cultural exchanges. Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path Sign Language Interpreter - £20K to 40K/year. Language Teacher - £25K to 35K/year. Translator - £20K to 40K/year. Bilingual Customer Service Representative - £18K to 30K/year. Language Tutor - £15K to 30K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Unleash the power of Workplace Communication Management for enhanced productivity and teamwork. Elevate your career with essential communication skills.

Learn effective workplace communication skills that will transform your career Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages

Description: Lync 2013 is a communication tour. By taking this Microsoft Office 2013 Lync Essentials - Complete Video Course you will get the knowledge and skills to setup Lync 2013, use presence, IM and Contacts, make audio and video calls, and schedule, join and conduct Lync meetings. Here, you will learn how to sign into Lync 2013, or how to get oriented to the interface, you will also learn how to establish Lync options and how to add contacts and groups. At first, you need a Microsoft account before you can utilize Lync. After signing in you will get the Lync Interface. For the organizations that want a scalable solution, Microsoft recommends using a hardware load balancer to distribute the traffic among multiple Lync servers. This course will give you the option to build a strong communication system which will be very helpful for you or your organization. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Lync Essentials - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Lync Essentials - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Setup Lync 2013 Sign In and Get Oriented FREE 00:06:00 Establish Lync Options 00:07:00 Add Contacts and Groups 00:05:00 Presence, IM and Contacts Use Presence 00:06:00 Send and Receive IM's 00:10:00 Use Conversation History 00:04:00 Use the Contact Card 00:04:00 Make Audio and Video Calls Make an Audio Call 00:10:00 Make a Video Call 00:04:00 Schedule, Join and Conduct Lync Meetings Schedule a Meeting 00:09:00 Join a Meeting 00:05:00 Conduct a Meeting 00:14:00 Mock Exam Mock Exam- Microsoft Office 2013 Lync Essentials - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Lync Essentials - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Outlook is the most valuable communication tools. It helps you to communicate faster. This Microsoft Office 2007 Outlook Intermediate - Complete Video Course is designed to expand your knowledge from the Microsoft Office Outlook 2007 Basic Training level and learn about concepts including calendar options, assigning tasks. In this level you will learn Outlook's interface, Account Management, Sending E-mails, and other Mailing functionalities. You will learn how to customize Outlook, how to create custom toolbars and custom menu-bars, how to use the Calendar Manager, how to organize multiple tasks. You will also be introduced with navigation pane, multiple address book, and more valuable stuffs. This improved level is designed for them who want to learn intermediate-level Outlook 2007 skills. If you want to get all the tips and tricks that will improve your performance in Outlook then you should join this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2007 Outlook Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2007 Outlook Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customizing Outlook The Outlook Environment FREE 00:18:00 Groups and Shortcuts 00:02:00 Address Books 00:06:00 Customizing Messages Customizing Message Appearance 00:10:00 Signatures 00:08:00 Voting Buttons 00:04:00 Out-of-Office Messages 00:06:00 Organizing Items Instant and Advanced Search 00:10:00 Filters 00:02:00 Categories 00:12:00 Folders Personal Folders 00:11:00 Public Folders 00:16:00 Offline Folders 00:18:00 Organizing Mail Organizing the Inbox Folder 00:20:00 Organizing Folders 00:07:00 Setting Rules 00:12:00 Mock Exam Mock Exam- Microsoft Office 2007 Outlook Intermediate - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2007 Outlook Intermediate - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Sales Talk? Communication with customers? Learn the secrets to successful communication for sales and more in this course! Description: Mastering the art of communication in sales industry is extremely important but it becomes difficult if you are not willing to learn it systematically in an appropriate manner. It is immensely important to communicate with your customers effectively as it is your key to success and greater revenue. Attracting more people to yourself or to your business will become easier if you are willing to learn the secrets of how to communicate successfully. This course outlines and explains the effective techniques and methods of how to excel the sales communication skills to grow your business and get more revenue.  This course will equip you with the appropriate sales communication skills to have a better relationship with your customers and it will surely help you increase your sales. Learn the important strategies of the business industry to expand your commercial, social network.  Who is the course for? Employees of the sales industry and other businessmen who want to learn how to communicate effectively with their customers and potential clients. People who have an interest in finding better ways of commercial and social communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Communication Diploma will be very beneficial and helpful, especially to the following careers: Sales Executive Marketing Executive Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives. Chapter 1 Communication Basics 00:30:00 Chapter 2 The Importance Of Self Esteem 00:30:00 Chapter 3 Oral Communication Strategies 00:30:00 Chapter 4 Written Communication Techniques 00:30:00 Chapter 5 The Importance Of Body Language 00:30:00 Chapter 6 Public Speaking Tips 00:30:00 Chapter 7 How Bad Communication Damages Your Business 00:30:00 Reference Book Marketing Communications 00:00:00 Mock Exam Mock Exam- Sales Communication Diploma 00:20:00 Final Exam Final Exam- Sales Communication Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview We often start a workday with a plan but find ourselves distracted while working. Sometimes, we fail to take back control of time which decreases productivity. If you wish to overcome such issues, take the Advanced Business Productivity Training Course and discover the secret to exceptional business productivity. This Advanced Business Productivity Training Course will guide you in every possible way to help you make the most out of your workday. You will get excellent training on productivity, project management, teamwork, and communication. You will identify what factors can cause productivity to fall and how to overcome them for business growth. You will be able to form productive teams and take all necessary steps to ensure the success of your business.  Enroll right now and elevate your business to the next level! Learning outcomes Identify what factors increase business productivity Determine the causes of low productivity and their impact on business growth Be able to improve staff involvement Gain the skills in project management Understand the importance of communication in business Learn how to improve team efficiency Who Is This Course For? This Advanced Business Productivity Training Course is highly beneficial for anyone interested in learning the excellent techniques to drive business productivity. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Advanced Business Productivity Training Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Leader Manager Team Leader Module 01: Introduction Prof. Paul Course Intro 00:03:00 Module 02: Productivity Training Productivity Part 1 00:12:00 Productivity Part 2 00:12:00 Productivity Part 3 00:13:00 Module 03: Project Management Training Project Management Part 1 00:15:00 Project Management Part 2 00:17:00 Module 04: Teamwork Training Teamwork Stats & Beginning Concepts 00:09:00 Teamwork - Part 1 00:09:00 Teamwork - Part 2 00:09:00 Teamwork - Part 3 00:13:00 Module 05: Communication Training Communication Stats & Beginning Concepts 00:09:00 Communication - Part 1 00:09:00 Communication - Part 2 00:09:00 Communication - Part 3 00:09:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you let your anger as it is, it might become an issue in your whole life and it will control your emotions often. If it does interfere with your work and everyday life then it might hurt you and your loved ones when you least expect it. Anger has a mischievous method for making itself known in the rarest of circumstances, and most you don't have any control over. If you, your loved ones or your clients are suffering anger management issues then, this course can help you. Sometimes, people don't realise that they're furious until something jumps out at touch off the sudden change in their temperament or mood. In the event that this has transpired to you or to anyone you know, then you or they may feel that there's no real way to repair your or their principal issue if you don't try to comprehend where it originates from. This course can enable you and to help anyone to perceive what anger is all about and what are the reasons that experiencing this particular feeling in any situation, and what should be done to shield it from destroying their lives. Who is the course for? Professionals or doctors who help their clients resolved anger management issues People who need anger management for themselves or for others Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Anger Management course is a useful qualification to possess, and would be beneficial for the following careers: Anger Management Counsellors Life Coaches Mentors Psychologists Psychotherapists. Understanding Anger What is Anger? 00:15:00 Costs and Pay-Offs 00:15:00 The Anger Process 00:30:00 How Does Anger Affect Our Thinking? 00:15:00 Understanding Behavior Types 00:15:00 Managing Anger 00:15:00 Communication Tips and Tricks 00:30:00 Anger Management Dread and Lack Of Confidence 01:00:00 Drug Addiction And Anger 00:30:00 Being Unhappy 00:30:00 The Impact Of Anger 00:30:00 What Anger Accomplishes 01:00:00 Taking Control of Your Anger 01:00:00 Mock Exam Mock Exam-Diploma in Anger Management 00:20:00 Final Exam Final Exam-Diploma in Anger Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00