8477 Courses in Cardiff delivered On Demand

Choosing the right HR system isn’t just about ticking features off a checklist — it’s a strategic decision that shapes the future of your organisation’s people management. This course offers a focused and insightful look at what matters most when selecting an HR system. From understanding your organisation’s specific needs to evaluating providers with a sharp eye, you'll be guided through the selection process with clarity and confidence. In a world of endless software options and over-promises, this course helps you cut through the clutter. Learn how to avoid common pitfalls, ask the right questions, and assess systems not just for today’s tasks but tomorrow’s growth. Whether you're moving away from spreadsheets or reviewing outdated tools, this course equips you with the essentials to make smart, future-minded choices — all without the fluff. Learning Outcomes: Understand the fundamental elements of HR systems and how they relate to the needs of their organisation. Learn how to conduct a needs assessment to identify the specific requirements of their organisation for an HR system. Develop an understanding of the different types of reporting and analytics available within HR systems, and how these can be leveraged to inform decision-making and improve HR processes. Understand the key considerations involved in selecting an HR system, including evaluating vendors, assessing system capabilities, and weighing the costs and benefits of different options. Learn best practices for implementing a new HR system, including planning, testing, and training strategies to ensure a successful transition. Gain familiarity with industry-specific terminology, trends, and challenges related to HR systems and be able to participate in conversations around system selection and implementation with confidence. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voice-over and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the HR System Selection Essentials course: Lesson 01: Introduction Lesson 02: Elements of HR System Lesson 03: Reporting and Analytics Lesson 04: Selecting an HR System Lesson 05: Implementing the New System Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback Certification CPD Certified PDF and Hardcopy Certificate Level 2 QLS Endorsed Hardcopy Certificate for Award in HR System Selection Essentials at QLS Level 2 CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR System Selection Essentials course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This HR System Selection Essentials course is open to all, with no formal entry requirements. Career path Upon successful completion of the HR System Selection Essentials Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Jobs you can explore such as: HR Systems Manager HRIS Analyst HR Systems Administrator HR Systems Specialist HR Systems Consultant HR Operations Manager HR Systems Support Analyst HR Systems Project Manager HR Data Analyst Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Good customer service isn’t about smiling through gritted teeth or memorising lines like a stage actor in a headset. It’s about knowing how to communicate clearly, listen properly, and defuse tense moments without sounding like you've been programmed by a call centre from 1998. This Customer Service Techniques Course is designed to equip learners with effective methods for handling questions, complaints, and everything in between — all while keeping their cool and their tone on the right side of friendly. Whether you’re responding to emails, picking up phones, or managing messages from someone who’s just found a scratch on their new sofa, this course offers structured, sensible guidance rooted in everyday scenarios. You’ll explore useful strategies for managing difficult conversations, improving response time, and creating customer interactions that actually feel... human. The focus is on clarity, consistency and tone — with no role-playing, motivational quotes or overly cheerful mascots in sight. It’s solid, well-structured customer service training for people who like straight answers and smooth conversations. Learning Outcomes: Understand the importance of customer service in business operations. Analyze customer needs and expectations to provide personalized customer service. Implement strategies for exceeding customer expectations and building lasting customer relationships. Develop effective communication skills for handling customer inquiries and complaints. Utilize innovative customer service strategies to create memorable customer experiences. "Customer Service Techniques" is a comprehensive course bundle designed to equip learners with the knowledge and skills necessary to deliver exceptional customer service. This course covers a range of topics, including the basics of customer service, customer follow-up, and innovative customer service strategies. With a focus on personalized service and effective communication, learners will develop the ability to build lasting relationships with their customers and exceed their expectations. This course bundle is ideal for customer service professionals, business owners, and entrepreneurs seeking to enhance their customer service skills. With a hands-on approach and real-world scenarios, learners will come away from this course with a valuable skill set that can be applied in a range of professional settings. ⊱⊱ Customer Service Techniques Course Curriculum Section 01: Introduction Section 02: History of Evolution Section 03: Customer Service Section 04: Customer Follow Up Section 05: Exceeding customer service Section 06: How to help? Section 07: Innovative customer service How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals seeking to enhance their skills and advance their careers. Business owners and entrepreneurs looking to create memorable customer experiences. Sales professionals seeking to enhance their customer service skills. Front-line employees looking to improve their customer service skills. Anyone interested in learning about the importance of customer service in business operations. Career path Customer Service Representative: £17,000 - £30,000 Sales Representative: £18,000 - £45,000 Customer Success Manager: £30,000 - £65,000 Marketing Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £75,000 Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Overview of Forensic Engineering Investigator The field of forensic engineering investigation combines science with careful examination to find out why structures fail, machines break, or products stop working. In the UK, the need for trained professionals in this area has gone up by 15% over the last five years. When a bridge falls, a machine crashes, or a product causes harm, a Forensic Engineering Investigator is called to figure out what went wrong. This job is important because the results can affect court cases, improve safety rules, and help prevent future problems. This course is designed to train you to become a skilled Forensic Engineering Investigator. You will learn how to carry out full investigations using standard steps and proven methods. The course teaches how to collect and review evidence, follow proper procedures, and use modern tools for analysis. You’ll understand how to ask the right questions, check all the facts, and come to the right conclusions. We also include real case studies so you can see how these techniques work in the real world. By the end of the course, you’ll feel confident in your ability to write clear, professional reports that are often used in legal settings. A career as a Forensic Engineering Investigator offers interesting challenges where each task requires smart thinking, strong technical knowledge, and close attention to detail. This course helps you build all the key skills you need to grow in this important field and succeed as a Forensic Engineering Investigator. By the end of this course, you will be able to: Understand the key principles of forensic engineering and how investigations are carried out. Review and apply standard procedures for looking into engineering failures. Follow step-by-step investigation methods for real-life engineering problems. Use modern tools and techniques for forensic analysis in engineering. Write clear and professional reports used in forensic engineering investigations. Study real case examples and assess them using trusted reference materials. Who Should Take This Course This Forensic Engineering Investigator course is ideal for: Engineers who want to focus on failure analysis and investigation methods. Safety officers involved in checking and reporting engineering incidents. Insurance assessors handling claims linked to damaged machines or failed structures. Legal professionals working on cases related to engineering faults. Technical consultants who need to understand how engineering failures happen and how to prevent them. Process of Evaluation After studying the Forensic Engineering Investigator Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Forensic Engineering Investigator Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Forensic Engineering Investigator course. Career Path Completing this Forensic Engineering Investigator course can lead to several career roles, including: Forensic Engineering Investigator – £45K to £65K per year Forensic Materials Analyst – £38K to £58K per year Engineering Failure Specialist – £42K to £62K per year Technical Incident Investigator – £40K to £60K per year Forensic Engineering Consultant – £50K to £80K per year Course Curriculum Unit 01: Brief Overview Introduction and Definition of Forensic Engineering 00:01:00 Components of Forensic Engineering 00:03:00 Application of Forensic Engineering 00:02:00 Unit 02: Standard Operating Procedure & Various Stages of an Engineering Product SOP 00:03:00 Stages of Engineering Product - Stage I 00:03:00 Stage - II 00:01:00 Stage - III and IV 00:02:00 Unit 03: Steps in Forensic Engineering Investigation Various Steps in Forensic Engineering 00:06:00 Unit 04: Contemporary Methods and techniques used in Forensic Engineering investigation Methods Used 00:11:00 Unit 05: Report Writing and Case Studies Report Writing 00:05:00 Real Case Study 00:03:00 Unit 06: Resources and Reference Materials Reference materials & Bonus 00:00:00 Thank you! 00:01:00

Overview: If you want to gain a solid understanding of Dog Grooming and Dog Training and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Dog Grooming and Dog Training designed by expert instructors. The Dog Grooming and Dog Training will help you develop your skills, confidence, and knowledge in this sector, adding real value to your CV and personal development. Dog Grooming and Dog Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. The only thing you need to take Dog Grooming and Dog Training is Wi-Fi and a screen. You'll never be late for class again. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Dog Grooming and Dog Training is perfect! Benefits you'll get choosing Apex Learning for this Dog Grooming and Dog Training course: FREE Dog Grooming and Dog Training CPD-accredited certificate Get a free student ID card with Dog Grooming and Dog Training training (£10 applicable for international delivery) Lifetime access to the Dog Grooming and Dog Training course materials The Dog Grooming and Dog Training program comes with 24/7 tutor support Get instant access to this Dog Grooming and Dog Training course Learn Dog Grooming and Dog Training training from anywhere in the world The Dog Grooming and Dog Training training is affordable and simple to understand The Dog Grooming and Dog Training training is an entirely online Description: Begin your journey with Apex Learning right away! This Dog Grooming and Dog Training diploma offers learners the opportunity to acquire skills that are highly valued in the field of Dog Grooming and Dog Training. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Dog Grooming and Dog Training setting. The skills and knowledge gained from this Dog Grooming and Dog Training course will enable learners to make meaningful contributions to Dog Grooming and Dog Training-related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of Dog Grooming and Dog Training Bundle ★★★ Course 01: Dog Groomer Training Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Who is this Dog Grooming and Dog Training course for? There is no experience or previous certifications required for enrolment in this Dog Grooming and Dog Training. It is available to all students, of all academic backgrounds. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Dog Grooming and Dog Training course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Dog Grooming and Dog Training course, it can be studied in your own time at your own pace. Career path Having this Dog Grooming and Dog Training CPD certificate will increase the value of your CV and open you up to multiple sectors. Course Curriculum: Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid

Environmental Management Systems (EMS) refers to the management of an organisation's environmental programs that allows an organisation to reduce its environmental impacts and increase its operating efficiency. As a result, environmental management is essential to maintain sustainability and social responsibility in business. The Environmental Management Systems (EMS) course teaches you how to develop an EMS and apply that in your organisation. Instead of these, the impact of environmental aspects, and ecological significances will be discussed in the course. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Neuro-Linguistic Programming (NLP) technique includes actively trying to control the emotional and mental state of an individual. The Neuro Linguistic Programming Tools for Life course will help you master the skills to program the language of your mind and help you make the right decision at the right time. Besides, you will learn some of the practical NLP tools and techniques, including anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information, etc. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

The Challenging Behaviour of Young People is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Challenging Behaviour of Young People consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.

Introduction to Baking is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Baking and looks at skills needed to improve Baking. By taking this course you will gain the necessary skills to perform effectively in this field. The Introduction to Baking is organised into 5 units and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 5 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

The Child and Youth Behavioral Health Specialist is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Child and Youth Behavioral Health Specialist consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.

The Behaviour Support Assistant is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Behaviour Support Assistant consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.