The Professional Cleaning Business, Safety, and Quality Service Training course provide comprehensive training for individuals in the cleaning industry, focusing on various aspects of professional cleaning, including equipment, techniques, safety, and delivering high-quality service. Participants will also learn essential skills related to starting and running a cleaning business, managing staff, ensuring customer satisfaction, and effective marketing and sales strategies. Learning Outcomes: Understand the diverse range of cleaning jobs and the specific equipment, products, and clothing required for each task. Acquire practical skills in house cleaning, food and commercial kitchen cleaning, bathroom and toilet cleaning, office cleaning, and cleaning external surfaces and areas. Learn proper waste management techniques and safety protocols related to chemical handling, keyholding, and alarm codes for cleaners. Gain knowledge and strategies for starting a cleaning business, including business planning and effective management for delivering quality service. Understand the importance of customer satisfaction and develop skills to meet client expectations. Acquire essential skills in staff management, including recruitment, training, and effective communication. Learn effective marketing, advertising, and sales techniques to promote and grow a cleaning business. Gain insights into the management of business expansion and develop organizational and communication skills necessary for successful administration and representing the company. Why buy this Professional Cleaning Business, Safety and Quality Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Cleaning Business, Safety and Quality Service Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Cleaning Business, Safety and Quality Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Professional Cleaning Business, Safety and Quality Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Cleaning Business, Safety and Quality Service Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Professional Cleaning Business, Safety and Quality Service Training Module 1 The Diversity of Cleaning Jobs 00:26:00 Module 2 Cleaning Equipment, Products and Clothing 00:24:00 Module 3 House Cleaning 00:22:00 Module 4 Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 5 Bathrooms and Toilets 00:22:00 Module 6 Office Cleaning 00:19:00 Module 7 Cleaning External Surfaces and Areas 00:18:00 Module 8 Dealing with Non-Routine Waste 00:21:00 Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 10 Starting a Cleaning Business and Planning for it 00:14:00 Module 11 Running the Business with Quality Service 00:22:00 Module 12 Customer Satisfaction 00:23:00 Module 13 Management of Staff 00:22:00 Module 14 Marketing, Advertising and Sales 00:24:00 Module 15 Expansion Management 00:17:00 Module 16 Skills of an Effective Administrator 00:17:00 Module 17 Representing Your Boss and Company 00:36:00 Module 18 Organisational Skills 00:27:00 Module 19 Communication Skills 00:27:00 Mock Exam Mock Exam - Professional Cleaning Business, Safety and Quality Service Training 00:20:00 Final Exam Final Exam - Professional Cleaning Business, Safety and Quality Service Training 00:20:00
Would You Like To Master Sales, Influence & Persuasion And Make More Money? Did you know that there are some secret NLP techniques that are used by the top salespeople for sales, influence & persuasion? Would you like to learn them and become a master at sales, persuasion & influence? The ability to sell and persuade your clients will give you the success you want faster than ever! Learning how to sell and persuade people is a skill that everyone can learn. The problem is that most people learn sales, influence and persuasion the wrong way. In this course, I'll share with you the most effective NLP techniques for Sales, Persuasion & Influence. These NLP techniques I'll be sharing are only known by the top salespeople and some of these techniques are so effective, that they should be forbidden. Here is what you'll learn in this course: The Most Powerful NLP Techniques For Sales, Influence & Persuasion The Right Mindset To Have Unlimited Confidence At Selling How To Develop Lasting Rapport With Anyone Instantly The Art Of Asking Questions For Sales, Influence & Persuasion How To Close How to Deal With Sales Objections Anything Else You Need To Master Sales, Persuasion & Influence NLP, Sales, Influence & Persuasion Tactics And so much more! You'll learn: sales techniques, sales strategies, sales questions, sales structure, sales methods,... This course is for you if you'd like to learn the most powerful NLP, sales and persuasion techniques. Go ahead enroll now, This course is different because you'll have the most practical NLP techniques for sales, influence and persuasion. That's why I want you to try the course risk free, you can enroll now and watch the course. If you don't like it you can ask your money back within 30 days. Go ahead and enroll now. You can only gain NLP, sales, influence and persuasion skills! What you'll learn : The Most Powerful NLP Techniques For Sales, Influence & Persuasion The Right Mindset To Have Unlimited Confidence At Selling How To Develop Lasting Rapport With Anyone Instantly The Art Of Asking Questions For Sales, Influence & Persuasion How To Close How to Deal With Sales Objections Anything Else You Need To Master Sales, Persuasion & Influence NLP, Sales, Influence & Persuasion Tactics Requirements : A willingness to apply the NLP techniques Who is the target audience ? Anyone interested in learning the most powerful NLP techniques for sales, persuasion and influence Sales people, marketer, coaches, speakers, consultants and any profession that needs sales, influence or persuasion Anyone interested in NLP, sales, influence & persuasion NLP For Sales, Persuasion & Influence What You Will Learn In This Course FREE 00:01:00 Positive Mind Pictures- Hack Your Brain 00:02:00 Assume The Sale- The Sales Mindset 00:02:00 Create Powerful Anchors- Never Second Guess Yourself Again! 00:05:00 Mindset For Sales- Unlimited Confidence & Certainty 00:02:00 Pace & Lead Technique- Instant Rapport & Communication Skills 00:02:00 Non Verbal Mirroring- The Unfair Advantage To Build Rapport 00:03:00 The Similar Words Technique- Hace Their Brain So Your Customers Like You! 00:02:00 The Commond Denominator Technique- Create a Feeling Of Trust Instantly 00:01:00 Using V, A, K Words- A Powerful Technique To Sell Effortlessly 00:05:00 Using Eye Cues- Read Their Subconscious & That At Your Advantage 00:05:00 Build Yes Sets- Make the Sale Easy! 00:01:00 The Art Of Asking Questions + What You Need To Ask 00:02:00 Discover Their Vaues- Want to Sell Effortlessly_ You Need This Technique! 00:02:00 Buiyng Patterns- Dark Psychology 00:03:00 Action Verbs + Language Patterns- Speak Directly To The Subconscious 00:03:00 Establish A Need + Value It- Know If They Are Interested! 00:02:00 Presuppositions- Hack Their Perceptions About Your Prodcut 00:03:00 Link Your Offer To Their Need- How To Do It The Right Way 00:01:00 Repeat Client's Values- Influence Them Instantly To Buy 00:02:00 Use Their Own Buying Strategy So They Buy! Use Their Own Buying Strategy So They Buy! 00:02:00 Closing Techniques- Want The Best Ways To Close The Sale 00:05:00 Most Common Objections- How To Deal With Them 00:02:00 Pace & Lead To Destroy Objections 00:03:00 Context Reframing- The Art Of Handling Objections 00:02:00 Future Pacing- Make The Customer Experience The Results In Advance 00:01:00 Motivate Them By Negative States 00:02:00 3rd Party Authority 00:01:00 Incremental Persuasion 00:01:00
Master the art of tele-sales with our comprehensive Telemarketing & TeleSales Training course. Whether you're new to the field or seeking to enhance your skills, this program equips you with essential techniques and strategies to excel in telephone-based sales environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Telemarketing & TeleSales Training course is designed to equip learners with the essential skills needed for successful telephone sales. Participants will learn the fundamentals of telemarketing and how to become effective sales experts. They will discover how to prepare for and structure sales calls, ensuring a professional and persuasive approach. The course covers vital communication techniques, including using the right words and phrases to engage potential customers. Learners will gain strategies to elevate their sales performance and expand their earnings. The course also addresses how to handle rejection and objections confidently, and provides proven methods for closing sales and securing commitments. Overall, this training aims to build the confidence and competence needed to excel in telephone sales, enhancing both individual performance and business success. Course Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Prospective Telephone-Sales Expert Module 04: Preparing The Call Module 05: Opening The Call Module 06: Structuring The Call Module 07: Verbal Communication Skills Module 08: The Right Words and Phrases to Use on a Sales Call Module 09: Elevate Sales on Telephone Module 10: Increasing your Earnings by Expanding Sales Module 11: Dealing with Rejection Module 12: Dealing with Objections Module 13: Closing the Sale Gaining Commitment Module 14: Close a Sale Call Learning Outcomes: Understand the fundamentals of telemarketing and sales strategies. Master the art of preparing and opening sales calls. Develop effective verbal communication skills for sales success. Utilise key phrases and words to enhance telephone sales. Overcome objections and handle rejection professionally. Close sales calls with confidence and gain customer commitment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Career path Telemarketing Executive Sales Consultant Customer Service Representative Business Development Manager Inside Sales Representative Account Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.