8772 Courses in Cardiff delivered On Demand

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Get Free 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of First Line Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in First Line Management at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Diploma In UK Employment Law Course 02: Team Building & Management Diploma Course 03: Diploma in Performance Management Course 04: Management and Leadership: Growing as a Manager Course 05: Compliance Risk and Management Course 06: Employment Law Course 07: Business Law Course 08: Level 2 Certificate in Workplace Management: Violence Course 09: Professional Diploma in Stress Management Course 10: Online Time Management Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials of the course are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum of First Line Management: *** The bundle courses have the following curriculum: Course 01: Diploma in First Line Management at QLS Level 5 Module 01: Introduction to Line Management This module covers the following topics: The Role of the Line Manager What Makes a Great Line Manager? Line Manager Behaviours Line Managers' Limitations in Implementing HRM Module 02: Coaching and Mentoring This module covers the following topics: Values of a Successful Staff Coach Insights of High-Performance Coaches Maximise Potential Drawbacks to Success Tools to Ensure Team Results Cautions for the Coach Effective Coaching Interactions Be an Effective Mentor Key Phases of Successful Mentoring Module 03: Supervising, Motivating and Counselling This module covers the following topics: Motivation and Inspiration Counselling Opportunities to Counsel Keys to Effective Counselling Guidelines for Counselling Confrontation Process Face-to-Face Counselling Module 04: Managing Talent This module covers the following topics: Definition Benefits Creating a Plan Talent Development within an Organisation Identify employee engagement Managing Talent and Review Talent Module 05: Effective Communication Skills This module covers the following topics: Organisational Communication Improving Organisational Communication Verbal Communication Physical Communication Auditory Communication Emotional Communication Active Listening Module 06: Performance Appraisal Management This module covers the following ttopics Performance Appraisal Performance Measurement Performance Evaluation Tools for Measuring Performance Feedback Provision Module 07: Managing Stress This module covers the following topics: What Is Stress? Stress in an Organisational Context Causes of Occupational Stress A Leadership Challenge Preventive Stress Management in Organisations Dealing with Occupational Stress Module 08: Prioritising and Managing Time This module covers the following topics: Introduction Aspects of Managing Time Prioritising the Workload Overcoming Procrastination Managing Deadlines Managing Time at the Workplace The Pareto Principle and Tips for Managing Time Multitasking Module 09: Employee Relations This module covers the following topics: Introduction to Employee Relations The Dynamics of Employee Relations HRM HRM and Implications for Employee Relations Objectives Employee Involvement Initiatives Module 10: Handling Conflict This module covers the following topics: Definition of Conflict Benefits of Confrontation Prevention of Conflicts Managing Anger Conflict Resolution Techniques Module 11: Employment Law for Line Managers This module covers the following topics: Nature of Employment Law Statutory Employment Rights National Minimum Wage Guarantee Payment Collective Labour Law Understanding Contract of Employment Types of Contract Importance of Employment Contract Definition of an Employee Contents of Contracts Written Statement of an Employment Termination of Contract Employment Tribunal (ET) What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After completing the Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPD Upon finishing the Bundle Courses, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path Studying the bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. With the support and guidance of our package, you will learn the important skills and knowledge you need to succeed in your professional life. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. First Line Management Course - CPD Certified Hard copy certificate - Included

Equip yourself with essential skills in speech therapy and phonics as a SEN Teacher. Enhance communication and literacy in diverse learning environments. Enroll now!

🌟 Unlock the Power of Persuasion! 🎙️   Ready to command attention, inspire action, and captivate your audience? Say goodbye to stage fright and hello to confidence with our exclusive online course: 'Mastering the Art of Dynamic Communication: Elevate Your Public Speaking Skills.'   🔥 What You'll Learn: ✅ Craft and deliver compelling speeches that resonate. ✅ Overcome nervousness and exude confidence on any stage. ✅ Master body language and non-verbal communication. ✅ Engage diverse audiences with impactful storytelling techniques. ✅ Handle Q&A sessions and impromptu speaking like a pro.   🚀 Why Choose This Course? 🌟 Expert Guidance: Learn from seasoned speakers with years of experience. 🌟 Interactive Learning: Practice sessions and feedback for rapid improvement. 🌟 Flexible Learning: Access the course anytime, anywhere, at your pace. 🌟 Proven Techniques: Tried-and-tested strategies to amplify your speaking prowess.   👥 Who's It For? 🎯 Entrepreneurs aiming to pitch ideas persuasively. 🎯 Professionals seeking to ace presentations and meetings. 🎯 Students preparing for public speaking engagements. 🎯 Anyone passionate about becoming a confident, impactful speaker.   🎁 Bonus Offer: Enroll now and get access to bonus resources, including speech templates, practice exercises, and exclusive webinars with industry experts.   🏆 Join hundreds of successful communicators who've transformed their speaking abilities. Don't let fear hold you back-embrace the spotlight and make your voice heard!   🔒 Don't miss this opportunity to elevate your public speaking skills. Enroll now and start your journey toward becoming a dynamic and influential speaker! 🌟🎤 Course Curriculum INTRODUCTION Introduction 00:00 STRATEGICS AND TACTICS TO BRING YOUR PUBLIC SPEAKING TO NEW HEIGHTS Lesson #1 - Heartfelt Speech 00:00 Lesson #2 - Escape the World 00:00 Lesson #3 - Inspire Others 00:00 Lesson #4 - Give to Others 00:00 Lesson #5 - Humorous Stories 00:00 Lesson #6 - Transform Lives 00:00 Review 00:00

Description Body Language Diploma Throughout the duration of this striking and insightful online Body Language Diploma course ,you will come to learn that a person is only saying a tiny portion of what they intend to communicate when speaking. With the help of the lessons in the Body Language Diploma course, you will study how the body language as well as other non-verbal communications displayed by others can be read and understood. With the help of this captivating course, you will learn to understand in a better manner what exactly is being thought by a person and what they really mean, which in reality is much more than what they actually speak. The main aim of this Body Language Diploma course is to make you adept in the skills required to become better as a communicator and reader of non-verbal communication. Through the duration of the course, you will learn about the biology of non-verbal communication and how it can be applied in real life. You will learn how to recognize different movements and signs and how to interpret said signs and movements with the help of photographs and exercises. You can become more successful in all areas of your life including your personal and professional life when equipped with this knowledge. Although body language is not something we think about as a means of communication, it is certainly something that we have noticed on a daily basis, either consciously or unconsciously. Body language, whether it is subtle motions or obvious displays, can let us know a lot about the thoughts and feelings of a person when we know what to look out for. With the help of this online Body Language Diploma course, explore all the intricate details of body language and become adept at understanding more than what people actually say. Syllabus 1: Introduction to Body Language 2: Facial Expressions 3: Gestures Conveys a Range of Emotions 4: The Eyes 5: Breaking Eye Contact 6: Understanding Your Lips 7: Revealing Posture Secrets 8: All About Your Stance 9: Bridging the Social Gap Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Persuasion Psychology Diploma  Introducing the Persuasion Psychology Diploma, a comprehensive online course designed for individuals looking to master the art of influencing and persuading others in various aspects of life. This online diploma course delves deep into the world of persuasion psychology, enabling learners to effectively harness its power and understand its impact on human behaviour.  Throughout the Persuasion Psychology Diploma, students will explore a range of topics, beginning with an introduction to persuasion psychology and its role in human communication. The course delves into the art of persuasion, focusing on how to use language to influence others, as well as the power of emotion and the use of affective appeals in persuasion. By exploring cognitive biases and their impact on persuasion, students will gain a thorough understanding of the psychological underpinnings of this powerful tool.  The course also examines the impact of social norms and group dynamics on persuasion, equipping learners with valuable insights into the ways in which people can be swayed by their surroundings and peer groups. Additionally, the Persuasion Psychology Diploma offers strategies for selling products and services, ensuring that learners can effectively apply these persuasive techniques in the world of business and marketing.  Furthermore, the course delves into the realm of persuasion in politics, providing an overview of how persuasive techniques are employed by politicians and campaigners to influence public opinion. This section of the Persuasion Psychology Diploma offers a fascinating look at the ways in which persuasion is used to shape the political landscape.  As the course progresses, students will explore the ethical implications of persuasion, delving into the moral considerations surrounding its use. By examining the fine line between persuasion and manipulation, learners will be able to make informed decisions about their own use of persuasive techniques, ensuring that they employ them ethically and responsibly.  Lastly, the Persuasion Psychology Diploma offers a glimpse into the future of persuasion psychology and new technologies. This forward-looking section of the course explores how emerging technologies and advancements in the field of persuasion psychology may shape the way we communicate and influence others in the future.  The online format of the Persuasion Psychology Diploma ensures flexibility and accessibility for learners, allowing them to study at their own pace and in their own time. With engaging course content, expert instruction, and interactive learning materials, students will be well-equipped to harness the power of persuasion in both their personal and professional lives.  Upon completion of the Persuasion Psychology Diploma, graduates will have gained a deep understanding of the psychological principles underpinning persuasion and will be able to confidently apply these techniques in a variety of contexts. From business and marketing to politics and interpersonal communication, this diploma course offers the knowledge and skills necessary for success in any field where persuasion plays a crucial role.  Enrol in the Persuasion Psychology Diploma today and unlock the potential of this powerful psychological tool, taking the first step towards a future of effective communication, influence, and persuasion.  What you will learn  1:Introduction to Persuasion Psychology  2:The Role of Persuasion in Human Communication  3:The Art of Persuasion And How to Use Language to Influence Others  4:The Power of Emotion And Using Affective Appeals in Persuasion  5:Cognitive Biases And Persuasion 6:The Impact of Social Norms and Group Dynamics  7:Strategies for Selling Products and Services  8:Persuasion in Politics 9:Persuasion and Ethics  10:The Future of Persuasion Psychology And New Technologies  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Fall into Savings. Enjoy the biggest price fall this Season! 14 in 1 Bundle only at £100 Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Medical Receptionist Training bundle that has everything you need to succeed in Medical Receptionist and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Medical Receptionist bundle has been designed by Medical Receptionist Training industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Medical Receptionist course that will enhance your skills and prepare you for the competitive job market. Also, our Medical Receptionist experts are available for answering your queries and help you along your learning journey. Advanced Medical Receptionist Training audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Medical Receptionist, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Clinical Coding Course 03: Medical Transcription Course 04: GDPR in Healthcare Course 05: Document Control Course 06: Electronic Document Management System Step Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Effective Communication Skills Diploma Course 10: Touch Typing Essentials Course 11: Level 2 Microsoft Office Essentials Course 12: Personal Hygiene Course 13: Stress Management Training Course 14: Time Management Training Enrol now in Medical Receptionist Training to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn about at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of the Bundle Course 01: Responsibilities and Skills Introduction to Medical and Clinical Administration Introduction to Healthcare and Receptionists Organise Schedules Maintaining Medical Records Effective Filing Systems in Medical Offices Confidentiality in a Medical Environment Medical Jargon and Terminology Controlling Stocks and Supplies Medical (Clinical) Coding and Billing Information Technology in Health Care Legal aspects and Ethics Maintaining Workplace Safety Time Management Course 02: Clinical Coding Introduction PCS 3M Workshop PCS 3M Workshop And much more... Course 03: Medical Transcription Introduction to Medical Transcription The What, How, Who and Why of Medical Transcription Understanding Medical Reports And much more... Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained And much more... Course 05: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle And much more... Course 06: Electronic Document Management System Step Introduction Role and Important of Document Controller Document and Record management And much more... Course 08: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management And much more... Course 09: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication And much more... Course 10: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and And much more... Course 11: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint2016 Access 2016 Course 12: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health And much more... Course 13: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies And much more... Course 14: Time Management Training Importance and Benefits of Time Management Assess Your Current Work Practice Identifying the Priorities Say 'No' to Procrastination And much more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Responsibilities and Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Statistical data reveals that the divorce rate in the UK has been steadily increasing over the past few years. This highlights the need for trained professionals who can provide support and guidance to couples in crisis. If you are passionate about helping people, the Couples Therapy & Counselling course is the perfect opportunity to gain valuable knowledge and skills in this field. This Diploma in Couples Therapy & Counselling at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The curriculum of this Couples Therapy & Counselling course covers a wide range of topics, including communication, conflict resolution, intimacy, and adapting to changes. You will learn how to identify and address the issues that often cause problems in relationships. With this knowledge, you will be equipped to help couples work through their problems and move forward together. By completing this Couples Therapy & Counselling course, you will develop a deeper understanding of the dynamics of relationships and the challenges that couples face. You will also learn effective techniques for helping couples overcome these challenges and build stronger, more fulfilling relationships. Whether you are a professional looking to expand your skill set or someone who is simply interested in helping others, this Couples Therapy & Counselling course is an excellent choice. After this Couples Therapy & Counselling course, you will be able to learn: Understand the key principles of effective communication in relationships Identify and address the common sources of conflict in relationships Develop strategies for building intimacy and connection in relationships Recognise the importance of pre-marital counselling and its benefits Learn how to resolve conflicts in a healthy and productive manner Understand the impact of affairs on relationships and how to address them effectively Why Prefer This Couples Therapy & Counselling at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Couples Therapy & Counselling at QLS Level 5 course: Module 01: Introduction Module 02: Communication Module 03: Conflict Resolution Module 04: Intimacy Module 05: Pre-Marital Counselling Module 06: Healthy Fighting Module 07: Affairs Module 08: Apology & Forgiveness Module 09: Adapting to Changes Module 10: Moving Forward Together Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Couples Therapy & Counselling at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Couples Therapy & Counselling course is for: Counsellors and therapists looking to expand their skill set Individuals interested in becoming a couples therapist Anyone looking to gain a deeper understanding of relationships and communication Requirements No prior background or expertise is required. Career path The Couples Therapy & Counselling course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Like as: Couples therapist: £40,000 to £60,000 Relationship counsellor: £24,000 to £40,000 Marriage therapist: £30,000 to £50,000 Family therapist: £28,000 to £45,000 Psychotherapist: £35,000 to £60,000 Mental health counsellor: £25,000-£40,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Couples Therapy & Counselling at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Couples Therapy & Counselling at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

10 QLS Endorsed Courses for Teacher | 10 Endorsed Certificates Included | Life Time Access

Getting Started The OTHM Level 5 Extended Diploma in Business Management qualification aims to offer learners a specialised, practical educational program that delves deeply into essential elements of the business sector. Key characteristics of OTHM Level 5 Extended Diploma qualifications include: 1. A stimulating and challenging curriculum designed to captivate and educate learners effectively. 2. Equipping learners with fundamental subject knowledge is essential for a seamless transition into further studies or the professional world. 3. A streamlined structure, with Level 4 units forming a foundational core that Level 5 units build upon. 4. Updated content that aligns closely with the demands of employers and higher education institutions. 5. Assessment methods that encompass cognitive abilities, as well as affective and practical skills. 6. OTHM-designed unit assignments and a diverse range of Assessment approaches that facilitate progression to Level 6. Upon completing this qualification, learners will acquire specialised skills and a comprehensive grasp of technical terminology, enabling them to enhance their business and management competencies and advance towards higher education or employment opportunities. Key Benefits Acquire the ability to perform scholarly research. Understand various categories of enterprises. Gain proficiency in communicating effectively within a business environment. Understand the backdrop and objectives of finance and accounting. Acquire knowledge about leadership and managerial concepts. Comprehend the reasons and methods behind a business's desire to engage in global markets. Possess the capacity to assess a business's micro and macro environments. Key Highlights Are you worried about the recent changes in Business Management? Then, OTHM Level 5 Extended Diploma in Business Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Business Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Business Manager, with an average salary of £61,691 per year HR Manager with an average salary of £52,519 per year Consultant with an average salary of £52,250 per year Retail Manager, with an average salary of £33,810 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based Assessment (Formative and Summative) No exam   Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Successful completion of the OTHM Level 5 Extended Diploma in Business Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Business Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- ACADEMIC WRITING AND RESEARCH SKILLS Reference No : H/650/1099 Credit : 20 || TQT : 200 The primary objective of this unit is to facilitate an in-depth exploration of critical subjects integral to the academic research and writing process. This endeavour empowers students to attain heightened success and recognition in their academic pursuits. UNIT2- BUSINESS OPERATIONS Reference No : L/650/1145 Credit : 20 || TQT : 200 The objective of this unit is to furnish learners with the foundational knowledge required to analyse and situate the fundamental elements that impact a business's operations, considering its internal dynamics and external surroundings UNIT3- COMMUNICATION IN BUSINESS Reference No : M/650/1146 Credit : 20 || TQT : 200 This unit aims to equip learners with essential knowledge and competencies for effective and relevant communication, regardless of the specific context in which the communication takes place. UNIT4- FINANCE AND ACCOUNTING Reference No : R/650/1147 Credit : 20 || TQT : 200 The objective of this unit is to cultivate in learners both the theoretical understanding and practical expertise required to create, analyse, and modify financial statements and prepare budgetary plans. UNIT5- 1. LEADING AND MANAGING TEAMS Reference No : T/650/1148 Credit : 20 || TQT : 200 This unit aims to foster a learner's comprehension of leadership as a role and management as a function, enabling them to cultivate the knowledge, skills, and attributes necessary to impact a business's achievements positively. UNIT6- OPERATING IN A GLOBAL CONTEXT Reference No : Y/650/1149 Credit : 20 || TQT : 200 The objective of this unit is to stimulate the examination of prominent theories, concepts, and models related to globalisation, allowing learners to understand the intricacies of globalisation and its advantages for businesses. UNIT7- PRINCIPLES AND CONCEPTS OF STRATEGY Reference No : F/650/1150 Credit : 20 || TQT : 200 This unit aims to enhance learners' knowledge and capabilities, positioning them effectively to play a valuable role in an organisation's strategy formulation and execution. UNIT8- THE MANAGEMENT OF HUMAN RESOURCES Reference No : H/650/1151 Credit : 20 || TQT : 200 This unit aims to acquaint learners with fundamental principles and concepts in human resource management. This knowledge enables them to facilitate a sustainable approach to people management by comprehending the function's purpose and scope. UNIT9- MARKETING FOR MANAGERS Reference No : J/650/1152 Credit : 20 || TQT : 200 This unit's primary goal is to give learners an in-depth comprehension of the marketing planning process and enable them to apply these principles across diverse business scenarios. Additionally, the unit aims to offer a thorough grasp of environmental analysis and its role in formulating relevant objectives and strategies to enhance operational marketing effectiveness. UNIT10- BUSINESS LAW FOR MANAGERS Reference No : K/650/1153 Credit : 20 || TQT : 200 The objective of this unit is to assist learners in examining the laws, legislation, and regulations relevant to their home country and applicable to various types of businesses. UNIT11- MANAGEMENT ACCOUNTING AND DECISION MAKING Reference No : L/650/1154 Credit : 20 || TQT : 200 This unit aims to provide learners with an awareness of the scope and purpose of management accounting so they can support effective decision-making within a business. UNIT12- BUSINESS START-UP: CONCEPTION TO MARKET Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to build upon prior learning, allowing learners to utilise their knowledge and skills acquired in disciplines like marketing and management to create a practical and effective business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.